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© 2025 Merchant Payments Ecosystem
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Voice of MPE is the official community podcast of Merchant Payments Ecosystem - Europe’s largest merchant payments conference held annually in Berlin. Hosted by global industry leaders and professionals, Voice of MPE brings you the hottest buzz from merchant payments and card acquiring space. At MPE, payments are anything but boring.
115 Episodes
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What’s the merchants’ No. 1 priority? Is cash truly disappearing? What do merchant payments experts consider the most significant change in five years? Look at what’s changing under the hood in trends impacting merchant payments with great Dave Birch at MPE 2023 in Berlin, featuring: Dennis McNulty / GetYourGuide, Francesco Altisent / Riskified, Olof Wirfelt / Trustly, Tommaso Jacopo Ulissi / Nexi, and Maria Parpou / Mastercard. Here is a snapshot of what you’ll hear in MPE's late...
In 2023 SoftPOS is revolutionizing the Merchant Payments Game. Will it keep fast-growing in 2024? MPE 2023' conference speakers: Houssem Assadi, CEO, dejamobile & Jeremy King, Regional Head for Europe, PCI Security Standards Council were in conversation with Mark McMurtrie from Payments Consultancy Limited and shared their take on: Where is SoftPOS being used today, and who are the early adopters? How will it improve the in-store experience for customers and merchants?How...
What impact did COVID have on payment fraud, and what role does social engineering play in romance scams? The pandemic had irreversibly altered the way we live, work and shop. Unfortunately, it also gave fraudsters and scammers a window of opportunity to develop new strategies. With ever more advanced payment fraud patterns, social engineering and dark web in the game, it’s a handful pinpointing the individuals responsible. “Stay safe” just got a whole new meaning. Brittany Allen from Sift ...
What does the future hold for cross-border payments? What makes a payment method hot, and why going local matters? With each country’s payments systems and regulations so different, unifying payments and payment methods might not always be the optimal solution. It’s important to recognise the needs of specific markets and start local. The future of payments belongs to companies willing to innovate, take on new challenges and venture into the unknown! Muayad Sayd-Ali from PPRO and Christope...
The world is changing, and with it are payments. Can B2B space keep up with new and emerging payment methods in an ever more digitalised world? It’s no secret that B2B payments are experiencing a historical shift. Organisations all around the world have to prepare themselves to face new challenges and an entire new reality. Will they make the best of it? Natalie Willems-Rosman from Bank of America was in conversation with Mélisande Mual from the Paypers at MPE 2022 in Berlin. Listen throu...
What makes an outstanding payments strategy? Success doesn’t happen overnight. An effective payments strategy requires years of hard work, understanding of the industry and top-notch management. And while there is no definite answer to global success, there are a few things that might just help enterprise merchants cut it. Samuel Langsford from INGKA Group and Peter Theunis from Endava talked with Mélisande Mual at MPE 2022 in Berlin. Listen through our podcast feed on https://voiceofmpe...
How does regulation influence merchants and their businesses? Understanding the principles of regulation can be tricky. There's a number of things merchants have to recognise in order to run a successful business. PSD2 enabled further development of open banking, customer authentication and much more, nevertheless, it had also brought along new challenges of its own. Where does the merchant stand in all this? Steven Bisoffi from Payment System Regulator and Faheem Bakshi from Kinguin were i...
Is battling climate change too big of a bite for the payments industry? Can environmental conscience help reverse the negative effects of CO2 in our atmosphere? There’s been a lot of chatter around greener payments at MPE this year. It’s important to talk about reducing our carbon footprint, however, it’s crucial to implement solutions that will have a meaningful impact on our environment. Merchants’ winning strategy is clear: create demand for sustainable products and services, and empower...
Talent management & People power took centre stage at MPE2020 conference, with the launch of its first dedicated panel sessions on ‘People for Payments’. The overall feedback from MPE2020 speakers underlined the role of talent management which is becoming much more relevant for the entire payments ecosystem. Competition to secure talent is intensifying, as merchants and payments companies increasingly seek to gain advantage and differentiate themselves through their ‘people talent’...
In this episode, Alan Moss interviewed Jarrko Anttiroiko at the MPE 2020 conference about a successful start-up and established payment provider partnership started at the MPE 2017 conference. Finnish Enterpay and German VR Payment entered into a successful partnership after meeting at the MPE 2017 conference in Berlin. Jarkko Anttiroiko, CEO of the Finnish fintech startup Enterpay shared his story and views on the future of B2B e-commerce with the audience during a live session on the stage...
In this episode, we cover the story of two innovative payments Start-ups that presented their solutions at MPE 2020 in Berlin. Melisande Mual, the host of this episode, spoke to Sebastian Weyer & Julian Lee at the MPE2020 conference in Berlin, about the ways their companies help customers with data driven innovation in payments and how merchants use data in order to stay relevant. With a multitude of new companies entering the payment market every day, it's hard to make a start-up stand...
In this episode, we cover the story of ID-Pal, an innovative Start-up that won the category: Best Start-Up at MPE 2018 Awards. ID-Pal is a SaaS solution for KYC enabling businesses to verify the identity of their customers. Using advanced mobile technologies, ID-Pal reduces the cost and risk associated with customer onboarding, whilst removing any friction from the user experience. ID-Pal attended MPE 2018 in order to explore and validate the Payments Industry as a possible market opportunit...
𝗙𝗮𝗹𝘀𝗲 𝗽𝗼𝘀𝗶𝘁𝗶𝘃𝗲𝘀 𝗰𝗼𝘀𝘁 𝘂𝗽 𝘁𝗼 𝟳𝟱% 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗳𝗿𝗮𝘂𝗱 — 𝗯𝘂𝘁 𝗻𝗼𝗯𝗼𝗱𝘆 𝘁𝗮𝗹𝗸𝘀 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗲𝗺. In this episode of 𝗠𝗣𝗘 𝘁𝗮𝗹𝗸𝘀, we dive deep into the $600B issue that quietly drains merchant revenue — and why it’s often more expensive than fraud itself. Join 𝗖𝗮𝗻𝗱𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝘀𝗶𝗻𝗴𝗲𝗿 and expert fraud strategist 𝗖𝗵𝗲𝗻 𝗔𝗺𝗶𝗿 as they unpack: • Why false positives cost 𝘂𝗽 𝘁𝗼 𝟳𝟱% 𝗺𝗼𝗿𝗲 than actual fraud • Why fraud gets all the attention — and false positives stay invisible • The power of data enrichment to recover lost reve...
In this episode, 𝗚𝗲𝗼𝗳𝗳𝗿𝗲𝘆 𝗕𝗮𝗿𝗿𝗮𝗰𝗹𝗼𝘂𝗴𝗵, publisher of Business of Payments, sits down with 𝗥𝗼𝗯𝗲𝗿𝘁 𝗕𝘂𝗲𝗻𝗶𝗻𝗰𝗸, CEO of Unzer, one of Germany’s most dynamic merchant service providers. Together, they explore the rise of 𝗮𝗴𝗲𝗻𝗰𝘆 𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 — a world where AI doesn’t just recommend what to buy, but makes the purchase on your behalf. Topics discussed: • What is agency commerce and how close are we to seeing it in action? • How AI agents will reshape payment journeys and consumer trust • The impact on me...
🎙 Trust starts with data — here’s how they build it! From losing in 2023 to winning twice in a row — Celeris’ story will inspire you. Sunil reveals how they built an award-winning company with zero salespeople! Join Neira Jones and Sunil Jhamb as they delve deeper into a discussion about how winning the MPE Awards helped Celeris acquire numerous new customers. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
In this new episode of MPE Talks, 𝗔𝗻𝗱𝗿𝗲𝗮 𝗧𝗼𝘂𝗰𝗶𝗻𝗵𝗼 sits down with 𝗧𝗲𝗿𝗲𝘀𝗮 𝗠𝗲𝘀𝗾𝘂𝗶𝘁𝗮, COO at SIBS, to explore the innovation powering the Portuguese payments ecosystem — from 𝗠𝗕 𝗪𝗔𝗬’𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘀𝘁𝗼𝗿𝘆 to 𝗘𝘂𝗿𝗼𝗽𝗲’𝘀 𝗽𝘂𝘀𝗵 𝗳𝗼𝗿 𝗶𝗻𝘁𝗲𝗿𝗼𝗽𝗲𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆 through initiatives like 𝗘𝗨𝗥𝗢𝟭 and 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 (𝗘𝗣𝗜). Discover how 𝗣𝗼𝗿𝘁𝘂𝗴𝗮𝗹 𝗯𝗲𝗰𝗮𝗺𝗲 𝗮 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀 𝗹𝗲𝗮𝗱𝗲𝗿, what’s next for 𝗰𝗿𝗼𝘀𝘀-𝗯𝗼𝗿𝗱𝗲𝗿 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀, and how 𝘁𝗿𝘂𝘀𝘁, 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻 will shape Europe’s payment future. Tune in for expert i...
What did winning the MPE Award mean for you? What was happening in your company at the time of winning? How has your market position evolved? Welcome to this episode of the MPE 2025 Awards Winners Series, where we pair and showcase 2 winners. Join Neira Jones, Kamil Hanáček, Executive Director at Switchio.com, and Lenny Leemann, CEO & Founder at Greenspark, to hear their insights Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
In this episode, 𝗔𝗹𝗹𝗮 𝗚𝗮𝗻𝗰𝘇 (ThoughtWorks) and 𝗣𝗮𝗻𝗮𝗴𝗶𝗼𝘁𝗶𝘀 𝗞𝗿𝗶𝗮𝗿𝗶𝘀 share how genetic AI is reshaping the future of commerce: • Hyper-personalised shopping experiences • Invisible, seamless transactions • Autonomous fraud detection and card management • Redefining the customer journey for merchants and consumers From reactive to proactive — the future of payments is here. Thanks for listening! Follow us on LinkedIn or find us on X and Instagram.
Payments are no longer just infrastructure—they’re a powerful growth driver. 🚀 In this episode, we bring together leaders from 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗛𝗲𝗿𝗼 and 𝗞𝗶𝗻𝗴𝘂𝗶𝗻 to explore: ✔ How orchestration and open banking are transforming merchant strategies ✔ Tackling fraud with AI and biometrics ✔ The role of payments in emerging markets ✔ Key takeaways from MPE 2025 Whether you’re in gaming, food delivery, or any high-growth sector, these insights will help you stay ahead of the curve. Thanks for listening!...
Welcome to the new miniedu episode, where 𝗡𝗲𝗶𝗿𝗮 𝗝𝗼𝗻𝗲𝘀 unpacks the world of 𝘀𝘁𝗮𝗯𝗹𝗲𝗰𝗼𝗶𝗻 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀: • What stablecoins are and how they work • Their transformative impact on 𝗕𝟮𝗕 𝗽𝗮𝘆𝗺𝗲𝗻𝘁𝘀 and cross-border transactions • Strategic opportunities in treasury efficiency and merchant settlements • Real-world adoption trends across Latin America, Asia-Pacific, and beyond • Why 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗰𝗹𝗮𝗿𝗶𝘁𝘆 in 2025 makes NOW the right time to act Thanks for listening! Follow us on LinkedIn or find us on X and Inst...
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To ensure open banking is safe for gaming and gambling, stringent regulatory frameworks and compliance standards must be established and enforced. Implementing robust authentication and encryption protocols will protect user data during transactions. Additionally, continuous monitoring for fraudulent activities, regular security audits, and educating users about secure banking practices can further enhance the safety of open banking in these industries.