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Workday Gold

Author: Keith Bitikofer

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Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners. 


Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.


Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.


Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/

88 Episodes
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Send us Fan Mail Before you create another Workday security group, ask what the business actually needs. In episode 89 of Workday Gold, Keith Bitikofer talks with Dimitri Veleris of Adaptive Consulting Group about practical governance, giving users only the access their work requires, and keeping security manageable. They share examples of how seemingly small requests can create lasting testing and support responsibilities—and how better questions can lead to simpler solutions. The conversati...
Send us Fan Mail An AI agent inherits a worker’s permissions. An integration works but makes far more API calls than anyone realized. An app takes less time to build, while its security still needs careful review. Michael Domingo returns to Workday Gold to help Keith Bitikofer unpack the practical questions behind the Workday Rising 2026 announcements. Michael and Keith discuss security cleanup, Flex Credit planning, accountability after agents go live, and the proposed Workday Candidate Prof...
Send us Fan Mail What does it take to build a lasting career as an independent Workday consultant? Amy Stovall, founder of Peak Consulting Services, joins Keith as she approaches 15 years of independent consulting. They discuss evaluating opportunities, understanding consulting rates and markups, building a network, and balancing client delivery with the responsibilities of running a business. Amy also explains the source-to-pay process and how her supply chain expertise helps customers conne...
Send us Fan Mail AI is making it easier to inspect, build, and eventually modify enterprise applications. But as the effort required to make a change decreases, another challenge becomes increasingly important: understanding everything that change might affect. Laith Kosa joins Keith to explore the role of context in enterprise systems. They discuss how Workday configuration connects to security, business processes, integrations, identity platforms, and other applications—and why so much of t...
Send us Fan Mail In this episode of Workday Gold, Keith talks with Nicki Uchin, partner at Corner Office Consultants, about how the Workday job market is changing and what candidates can do to stand out. Nicki shares lessons from her path through teaching, coaching, and recruiting, and explains why listening, curiosity, and understanding someone’s real motivators still matter in an increasingly automated hiring process. Keith and Nicki also discuss AI-generated job descriptions and resumes, h...
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