Restoration Pros Unplugged

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The 5-Minute Deliverable That Gets Restoration Companies Into Commercial Buildings with Jeff Carrier

2026-10-3036:58

Every restorer who walks into a commercial building leads with the same line: we do fire and water damage. The facility manager has heard it. You leave with nothing. In this episode, host Clinton James welcomes back Jeff Carrier, co-founder of Restoration ERP. Jeff ran commercial sales for a restoration company starting in 2010, back when a disaster preparedness plan meant weeks of work and a three-ring binder. He built Restoration ERP so independents could compete for commercial work against...

Trust & Understand: The Profitable Restorer Series with Nikole Mackenzie

2026-10-2339:30

Best month ever. $250,000 in revenue. Four thousand dollars in the bank and payroll due tomorrow. If you've lived that, this episode is for you. In part one of The Profitable Restorer series, host Clinton James sits down with Nikole Mackenzie, founder and CEO of Momentum Accounting. Nikole started out as a tax and audit CPA and has spent more than 15 years helping owners make sense of their numbers. Her team builds and runs the finance function for restoration companies inside Albi and QuickB...

He Built an $18M Restoration Company, Then Sold It!

2026-10-1650:39

A lab tech showed up to an active hazmat job site in flip-flops, grabbed drywall with his bare hands, and dropped it in an open tool bag. The invoice was $600. That's the moment AccuGuard started. In this episode, host Clinton James sits down with Ben Doebler, founder of AccuGuard Environmental. Ben came out of restaurant management and hood cleaning in East Tennessee, moved his family to the Portland area, and found restoration through a Google search. He built the business to just shy of $1...

What Your Techs Are Actually Saying in the Home with Nick D'Urbano from Porter

2026-10-0940:48

You pay to make the phone ring. Then a tech walks into a house, has a conversation you'll never hear, and that conversation decides whether you got the job. In this episode, host Clinton James sits down with Nick D'Urbano of Porter. Nick spent 20 years in investment banking, venture capital, and building software companies before turning toward the trades. Porter records in-home conversations and phone calls, scores them against your playbook, and shows a manager exactly where to coach. You'l...

An 11-Inch Rain and a $300K Lesson: Tyler Hendrix on Building Voda South Kansas City

2026-09-2540:36

One 11-inch rain event cost Tyler Hendrix and his partners an estimated $250,000 to $300,000 in a single day, because they weren't built to handle the volume. In this episode, host Clinton James sits down with Tyler Hendrix, co-owner of Voda South Kansas City and incoming general manager of 1-Tom-Plumber Kansas City. Tyler came out of construction project management, building municipal water plants across five states. A ski trip with two friends turned into a business, and they opened their d...

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