Thinking With Mitch Joel

Welcome to episode #1016 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when artificial intelligence is reshaping not just how markets operate but how people think, feel, decide and connect, understanding the human consequences of that shift has become essential. Mark Schaefer is a keynote speaker, educator, strategist, and a voice in modern marketing, with more than three decades of experience spanning global sales, public relations and brand strategy. He is a faculty member at Rutgers University. Mark's latest book, How AI Changes Your Customers - The Marketing Guide To Humanity's Next Chapter, extends his body of work by examining how AI is quietly rewiring consumer psychology, trust, agency, empathy, and belonging (be sure to check out his other books). Rather than focusing on algorithms or tools, Mark explores how customers are becoming more machine-assisted, less patient, more dependent on automation, and increasingly hungry for meaning and connection in a world optimized for efficiency. He argues that curiosity, art, and human connection are strategic advantages rather than soft ideals. Grounded in research, lived experience, and cultural observation, his work challenges marketers and leaders to rethink relevance, rethink loyalty, and rethink what it means to serve customers whose decisions are increasingly shaped by machines. At its core, Mark's perspective reframes AI not as a threat to humanity, but as a force that exposes what only humans can still do well…if they choose to lean into it. Enjoy the conversation… Running time: 1:06:07. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Mark Schaefer. Book Mark for your next meeting on ThinkersOne. How AI Changes Your Customers - The Marketing Guide To Humanity's Next Chapter. Check out his other books. Read Mark's Blog. Follow Mark on LinkedIn. Chapters: (00:00) - Introduction to Mark Schaefer and AI's Impact. (03:00) - The Dual Nature of AI: Exciting and Terrifying. (06:09) - Cultural Shifts and AI's Influence on Humanity. (08:53) - Curiosity and Learning in the Age of AI. (12:08) - The Role of AI in Content Creation. (14:57) - Art, Tools, and the Essence of Creativity. (17:54) - The Illusion of Intimacy in AI. (21:05) - Navigating the Attention vs. Intimacy Economy. (23:54) - The Future of AI and Human Connection. (37:13) - Cultural Perspectives on AI and Work. (39:06) - AI Sovereignty and Global Implications. (41:23) - The Human Element in AI and Marketing. (43:42) - The Challenge of Authenticity in AI Content. (45:52) - Navigating Trust in a Digital Age. (49:20) - Generational Differences in Trust and Truth. (53:02) - The Role of Curiosity in the Age of AI. (56:46) - The Future of Trust and AI in Business. (01:01:40) - The Impact of AI on Human Connection. (01:03:59) - Embracing AI for Positive Change.

Welcome to episode #1015 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when scarcity shapes everything from opportunity to attention, understanding who gets what (and why) has become one of the most consequential questions in modern life. Judd Kessler is the inaugural Howard Marks Endowed Professor at the Wharton School of the University of Pennsylvania, an award-winning economist, and one of the leading thinkers in market design, public policy and behavioral economics. His research examines how rules, incentives, and institutional structures shape outcomes in environments where price alone cannot (or should not) decide allocation, from organ donation systems to education, labor markets, and beyond. Recognized early for his impact, Judd was named one of Forbes' "30 Under 30" in Law and Policy for his work on organ allocation and received the Vernon L. Smith Ascending Scholar Prize in 2021. His first (and new) book, Lucky by Design - The Hidden Economics You Need to Get More of What You Want, distills years of research into how "hidden markets" - those governed by rules rather than prices - quietly determine access to jobs, schools, tickets, healthcare, and even relationships. Judd explores the mechanics of scarcity, the strategic role of lotteries, waiting lists, and signaling, and how individuals unknowingly participate in market design every day. He also examines how AI is beginning to reshape allocation systems, why visible markets increasingly contain hidden layers, and how better design can improve both efficiency and equity. Grounded in rigorous scholarship yet deeply practical, Judd's work reframes luck not as randomness, but as something shaped by systems we can understand and sometimes redesign. Enjoy the conversation… Running time: 57:59. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Judd Kessler. Lucky by Design - The Hidden Economics You Need to Get More of What You Want. Follow Judd on LinkedIn. Chapters: (00:00) - Navigating Economic Sentiments. (03:03) - Understanding Hidden Markets. (06:11) - The Dynamics of Scarcity and Value. (08:53) - The Role of Consultants in Hidden Markets. (11:48) - Market Design and Equity. (14:57) - Strategies for Market Participation. (18:11) - The Impact of Social Proof on Demand. (20:54) - Reimagining Market Structures. (31:57) - Creating Scarcity and Demand. (34:28) - Market Design and Allocation Strategies. (36:39) - The Impact of Replicas and Knockoffs. (46:44) - Hidden Markets: Positive or Negative? (49:47) - AI in Market Design. (59:01) - Becoming a Market Designer.

Welcome to episode #1014 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when careers feel increasingly precarious and algorithms quietly dictate how value is created and captured, it's worth learning from someone who has spent more than two decades helping creators and entrepreneurs reclaim ownership of their work and their futures. Joe Pulizzi is the founder of multiple influential startups, including Content Marketing Institute, The Tilt, the Content Entrepreneur Expo and is widely recognized as the person who first coined the term "content marketing" in 2001, long before it became an industry unto itself. A bestselling author of seven books, including Epic Content Marketing and Content Inc., Joe has helped shape how organizations and individuals think about audience building, trust, and long-term value creation, earning the Content Council's Lifetime Achievement Award for his impact on the field. After successfully exiting Content Marketing Institute in 2016, he expanded his creative range by writing the award-winning mystery novel The Will To Die, while continuing to host two long-running podcasts, including This Old Marketing, the longest-running marketing news podcast in the world. His latest book, Burn The Playbook: How Creators And Entrepreneurs Escape The 9–5 And Build Businesses That Last, serves as the catalyst for this conversation and reflects a deeply personal mission inspired by his children: to help people stop renting their futures and start building assets they truly own. In the discussion, Joe explores the evolution of content and audience strategy, the underestimated power of repetition in building trust, the growing importance of individual creators over faceless brands, and why human connection matters more than ever in this AI-accelerated world. He also addresses the role of paid promotion, the practical integration of AI into creative work, and why serving a clearly defined audience remains the most durable path to meaning, freedom, and sustainable wealth. Enjoy the conversation… Running time: 59:52. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Joe Pulizzi. Burn The Playbook: How Creators And Entrepreneurs Escape The 9–5 And Build Businesses That Last. This Old Marketing. The Tilt. Content Marketing Institute. Content Entrepreneur Expo. Epic Content Marketing. Content Inc. Follow Joe on LinkedIn. Follow Joe on YouTube. Chapters: (00:00) - Introduction to Joe Pulizzi's Mission. (02:54) - The Evolution of Podcasting and Legacy Content. (05:50) - Building Relationships Through Repetition. (08:59) - Understanding Audience and Business Models. (11:54) - Navigating Career Paths in a Changing Landscape. (15:07) - The Importance of Human Connection. (17:45) - Overcoming Barriers in a Digital World. (20:52) - The Power of Experimentation and New Platforms. (30:11) - Killing What Doesn't Work. (32:49) - The Power of Focused Content Creation. (36:40) - Paid Promotion vs. Organic Reach. (38:45) - Rented vs. Owned Content. (43:48) - The Individual vs. The Brand. (48:54) - AI and the Future of Content Creation. (56:43) - Redefining Success in a Changing World.

Welcome to episode #1013 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when organizations are wrestling with fractured cultures, hybrid work, and teams struggling to stay connected, it helps to learn from someone who has spent three decades proving that collaboration is not a personality trait but a designed environment, which is why this episode turns to the work of Vanessa Druskat, an award-winning researcher, educator at the University of New Hampshire, and one of the world's leading experts on team emotional intelligence. Vanessa has devoted her career to understanding how teams actually function in the real world, conducting years of field research inside global companies, university systems, and high-pressure environments to uncover the norms, habits, and emotional cues that separate high-performing groups from those that merely coexist. She is a pioneer of the Team Emotional Intelligence (Team EI) model, a framework now used by leaders around the world to build team cultures rooted in shared understanding, psychological safety, and constructive emotional expression. Her latest book, The Emotionally Intelligent Team - Building Collaborative Groups That Outperform The Rest, anchors this conversation and brings together decades of research showing that great teams are not the inevitable result of great individuals but the product of intentional cultures that enable people to listen, challenge, support, and adapt together. In our discussion, Vanessa explores the evolution of emotional intelligence in the workplace, the persistent resistance to emotional concepts in both academia and business, and the growing gap between individual achievement systems and the collective realities of modern work. She explains why leaders must think more like coaches, why norms matter more than personalities, how remote work demands more deliberate emotional connection, and why teams must continually review and recalibrate their dynamics to sustain high performance. Drawing on insights from social neuroscience, organizational psychology, and global fieldwork, she shows how belonging, shared understanding, and a sense of influence are not "soft skills" but hard prerequisites for collaboration in an increasingly polarized and distracted world. Enjoy the conversation… Running time: 55:07. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Vanessa Druskat. The Emotionally Intelligent Team - Building Collaborative Groups That Outperform The Rest. Team Emotional Intelligence (Team EI) model. Follow Vanessa on LinkedIn. Chapters: (00:00) - Introduction to Emotional Intelligence in Teams. (04:14) - The Evolution of Emotional Intelligence in the Workplace. (09:45) - Resistance to Emotional Intelligence in Academia and Business. (14:30) - The Importance of Team Dynamics. (19:30) - The Role of Leaders as Coaches. (26:07) - Building a Culture of Collaboration. (31:40) - Navigating Remote Work Challenges. (39:03) - The Power of Eye Contact and Connection. (42:15) - Understanding Team Members for Better Collaboration. (47:27) - Monitoring Team Health and Dynamics. (51:10) - The Impact of Culture on Team Performance.

Welcome to episode #1012 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Amid a moment when uncertainty defines every industry and leaders everywhere are confronting fear disguised as strategy, it is worth turning to someone who has spent his career decoding how individuals and organizations find the courage to act, which is why this week's guest, Ranjay Gulati, offers such rare authority. Ranjay is the Paul R. Lawrence MBA Class of 1942 Professor at Harvard Business School, a globally recognized organizational sociologist, bestselling author, and one of the world's most cited scholars on leadership, strategy, and culture. His research has shaped how companies think about growth, resilience, and high-performance environments, and his teaching in Harvard's executive and senior-leader programs has influenced thousands of CEOs navigating transformation and complexity. Before this latest work, he authored landmark books such as Deep Purpose and built a career studying how organizations thrive in adversity, drawing on field research with global enterprises, fast-growth ventures, and leaders operating in the highest-stakes environments. His new book, How To Be Bold - The Surprising Science Of Everyday Courage, anchors this conversation and reflects more than a decade of inquiry into how courage operates - not as myth or personality, but as a learnable, repeatable set of cognitive, emotional, and social processes. In our conversation, Ranjay explains the psychology of fear, the organizational traps created by success, the cultural shifts redefining leadership post-Covid, and why courageous action depends on purpose, identity, and the right forms of support. He illustrates these ideas through stories ranging from nuclear-plant operators to turnaround CEOs to everyday workplace dilemmas, showing how boldness emerges in moments both dramatic and ordinary. With his blend of academic rigor, global fieldwork, and practical insight from advising major companies, Ranjay reveals courage as a continuum that shapes teams, leaders, and cultures, and reminds us that most regret comes not from what we do, but what we avoid. Enjoy the conversation… Running time: 51:51. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Ranjay Gulati. How To Be Bold - The Surprising Science Of Everyday Courage. Deep Purpose. Harvard Business School. Sign up for Ranjay's newsletter: Leadership Unlocked. Follow Ranjay on LinkedIn. Chapters: (00:00) - Introduction to Ranjay Gulati and His Work. (05:53) - Understanding Fear and Uncertainty. (11:37) - Courage as a Continuum: Physical vs. Moral. (17:26) - Collective Courage in Organizations. (22:51) - Navigating Boldness in a Cancel Culture. (27:38) - Understanding Courage in Leadership. (32:33) - The Success Trap: Risks of Complacency. (37:47) - The Six C's of Courage. (42:58) - Fostering Collective Courage in Hybrid Work. (47:54) - Courage as an Inner Journey.  

Welcome to episode #1011 of Thinking With Mitch Joel (formerly Six Pixels of Separation). We tend to romanticize leadership as an act of personal brilliance, but the deeper story is often about the people who understand what truly moves human beings toward one another. Jon Levy has built a career around that question. A renowned human behavioral scientist, consultant and creator of the long-running Influencers Dinner - a global, invitation-only experiment where guests cook together anonymously to dissolve status cues and foster authentic connection - Jon has spent over fifteen years studying why people bond, collaborate and trust. His work has brought Olympians, Nobel laureates, astronauts, CEOs, creators, and even political leaders into the same kitchen, all guided by his curiosity about what helps human beings unlock their best collective instincts. Jon is also the author of The 2 AM Principle and You're Invited, books that explore adventure, belonging, and the science of human connection. His newest book, Team Intelligence - How Brilliant Leaders Unlock Collective Genius, extends this exploration into the workplace, challenging long-held assumptions about leadership, performance, and why great teams succeed. In this conversation, Jon talks through the surprising behaviors that shape genuine relationships, the role anonymity plays in reducing status pressure, the misconceptions organizations hold about star performers, the importance of emotional intelligence, and why bonus structures often undermine collaboration. He touches on the future of hybrid work, the psychology of status, the gap between individual excellence and team effectiveness, and the small but essential habits that allow groups to think more clearly and solve problems more intelligently. Above all, the discussion offers a window into the mind of someone who has spent his career studying how people come together, and how leaders can create the conditions for teams to do their best thinking. Enjoy the conversation… Running time: 55:34. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Jon Levy. Influencers Dinner. Team Intelligence - How Brilliant Leaders Unlock Collective Genius. You're Invited. The 2 AM Principle. Follow Jon on LinkedIn. Follow Jon on Instagram. Chapters: (00:00) - Introduction to John Levy and His Unique Dinners. (02:54) - The Art of Inviting Extraordinary Guests. (06:07) - The Power of Anonymity in Social Interactions. (09:04) - The Impact of Status on Connections. (11:59) - Exploring Team Dynamics and Human Connection. (14:28) - The Future of Work and Employee Expectations. (17:39) - Rethinking Leadership and Team Intelligence. (20:27) - The Role of Emotional Intelligence in Teams. (23:10) - Challenging Conventional Wisdom on Talent. (26:13) - The Importance of Emotional Intelligence in Team Success. (29:48) - The Allure of Status and Leadership. (31:43) - Lessons from the Military and Sports. (33:37) - Understanding Team Dynamics and Player Contributions. (36:19) - The Role of Glue Players in Team Success. (40:32) - The Nature of Team Intelligence. (44:35) - The Impact of Corporate Structures on Teamwork. (52:08) - The Future of Team Intelligence in the Age of AI.

Welcome to episode #1010 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What if the search for our "true selves" has been leading us away from who we actually need to become? That's the tension at the heart of Dr. Tomas Chamorro-Premuzic's work, a globally respected authority on people analytics, talent, leadership, and the Human–AI interface whose career spans ManpowerGroup, Deeper Signals, Meta Profiling, Columbia University, UCL, and decades of research that have shaped how organizations understand human behavior. His latest book, Don't Be Yourself: Why Authenticity Is Overrated (And What To Do Instead), challenges one of the most cherished modern beliefs - that success comes from projecting our raw, unfiltered selves - and instead argues that adaptability, reputational awareness, and a more evidence-based approach to identity lead to better outcomes for individuals, teams, and societies. He is also the author of Why Do So Many Incompetent Men Become Leaders?, I, Human, The Talent Delusion, and many others. In this conversation, we unpack how hyper-normalized ideas take root, why celebrity culture distorts our sense of what authenticity looks like, and how social media has gamified identity into a curated performance that misleads both the performer and the audience. He explains why leaders must balance sincerity with impression management, how hybrid work and return-to-office debates reveal deeper anxieties about trust and presence, and why intellectual curiosity may be the antidote to polarization in an era where algorithms reward tribalism. The discussion also explores the limits of self-perception, the psychology of reputation, the dangers of treating outliers as role models, and the pivotal role AI may play in counteracting human bias. Ultimately, Tomas argues that authenticity without responsibility collapses into narcissism, and that a more thoughtful, flexible, and socially attuned version of ourselves is not only possible, but necessary. Enjoy the conversation… Running time: 1:06:25. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Dr. Tomas Chamorro-Premuzic. Don't Be Yourself: Why Authenticity Is Overrated (And What To Do Instead. Why Do So Many Incompetent Men Become Leaders?. I, Human. The Talent Delusion. Tomas' other books. Follow Tomas on LinkedIn. Chapters: (00:00) - Introduction to Tomas Chamorro-Premuzic. (03:11) - The Concept of 'Don't Be Yourself'. (06:00) - Hyper Normalization and Management Ideas. (08:48) - The Role of Celebrity and Authenticity. (12:04) - Polarization and Tribalism in Society. (15:11) - The Evolution of Human Interaction. (17:58) - The Impact of AI on Decision Making. (20:49) - Navigating Individualism and Identity. (23:52) - The Dichotomy of Authenticity in Leadership. (26:56) - The Reality of Career Paths and Entrepreneurship. (30:06) - Return to Office and Hybrid Work Dynamics. (33:49) - The Value of 3D Encounters in Recruitment. (36:40) - Authenticity and Skilled Self-Presentation. (39:02) - Collaboration and Trust in Professional Settings. (42:26) - Authenticity vs. Reputation: A Complex Relationship. (48:09) - The Subjectivity of Authenticity. (54:17) - Projecting Positivity in a Negative World. (01:00:10) - Social Media's Impact on Identity and Authenticity.  

Welcome to episode #1009 of Thinking With Mitch Joel (formerly Six Pixels of Separation). The future isn't something to predict... it's something to practice. Few people embody that idea more completely than Nick Foster, a designer, futurist and author whose work has quietly influenced some of the most innovative companies on the planet - from Sony, Nokia, and Dyson to Google X, where he served as head of design. In his new book, Could Should Might Don't - How We Think About The Future, Nick challenges the way we imagine what comes next. Rather than offering forecasts, he explores four mindsets - could, should, might, and don't - that shape how individuals and organizations approach uncertainty. In this conversation, Nick reflects on his evolution from industrial design to futures thinking, examining how curiosity fuels creativity, why nostalgia shapes our forward gaze and how responsibility must now sit at the core of every design decision. He questions the seductive influence of science fiction on our collective imagination and unpacks the cultural anxieties that accompany rapid technological change. What emerges is not a roadmap to the future but a framework for thinking. One grounded in humility, storytelling and the courage to sit with what we don't yet know. For Nick, futures design is not about prediction... it's about perspective. Enjoy the conversation… Running time: 1:01:27. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Nick Foster. Could Should Might Don't - How We Think About The Future. Follow Nick on LinkedIn. Chapters: (00:00) - Introduction to Futures Design. (02:55) - Curiosity and Creativity in Design. (06:01) - Exploring the Future: Challenges and Opportunities. (08:58) - The Role of Responsibility in Design. (12:01) - Cultural Shifts and the Future. (14:59) - Navigating the Unknown: The Importance of Questions. (17:49) - The Impact of Nostalgia on Future Thinking. (20:46) - The Role of Science Fiction in Shaping Futures. (24:05) - The Anxiety of Possibility: Handling the 'Might'. (27:10) - The Importance of Humility in Future Predictions. (29:46) - Embracing Uncertainty and Curiosity.

Welcome to episode #1008 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What if artificial intelligence didn't just build faster startups... but redefined what it means to be an entrepreneur? Henrik Werdelin has been exploring that question for years. As the co-founder of Bark (the company behind BarkBox and the new Bark Air) and Prehype (the startup studio that helped launch ventures like AndCo, Ro, and ManagedByQ), Henrik (who also has a great podcast called, Beyond The Prompt) has spent his career creating businesses that live at the intersection of creativity, community and technology. Now, with his new book Me, My Customer And AI, he's rethinking entrepreneurship for a world where anyone can start a business, but few will build one that truly matters. In this conversation, we explore how AI is changing human behavior, the paradox of accessibility and saturation, and why "interestingness" may be the new metric of success. Henrik explains why the future of entrepreneurship isn't about scale, it's about intimacy, authenticity and knowing your customer better than anyone else. We also discuss his latest venture, Audos, a platform designed to help aspiring entrepreneurs build companies using AI agents, and how this movement could usher in a new "neighborhood economy" where small, deeply connected businesses thrive. From reflections on the early internet to insights about the next wave of AI-driven startups, Henrik's ideas are both practical and profoundly human, reminding us that even in an algorithmic age, it's our relationships, our curiosity and our resilience that will define what's next. Enjoy the conversation... Running time: 1:02:18. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Henrik Werdelin. Me, My Customer And AI. Bark. Audos. Prehype. Beyond The Prompt. Follow Henrik on LinkedIn. Chapters: (00:00) - Introduction to Entrepreneurship and AI. (02:10) - Understanding AI's Impact on Human Behavior. (06:42) - The Evolution of AI Tools and Their Implications. (11:54) - Navigating the Future: Utopia vs. Dystopia. (18:46) - The Changing Landscape of Entrepreneurship. (24:20) - The Role of AI in Business Creation. (30:40) - Radical Humanness in the Age of AI. (37:30) - The Future of Capitalism and Entrepreneurship. (46:33) - The Unbundling of SaaS and Content Creation. (55:43) - Pursuing Interestingness in Entrepreneurship.

Welcome to episode #1007 of Thinking With Mitch Joel (formerly Six Pixels of Separation). The debate over hybrid work has become one of the most emotionally charged topics in business... but few people have studied it as deeply as Peter Cappelli, the George W. Taylor Professor of Management at the Wharton School and Director of its Center for Human Resources. In his latest book, In Praise Of The Office - The Limits To Hybrid And Remote Work, co-authored with Ranya Nehmeh, Peter challenges the idea that remote work is the inevitable future of knowledge work. Drawing from decades of research and real-world case studies, he argues that while technology has allowed us to untether from our desks, it has also quietly eroded the social fabric, mentorship and serendipity that make work meaningful, and organizations effective. In this conversation, Peter dives into the paradox of productivity versus connection, exploring why human resources has become more transactional, how AI is reshaping education and engagement, and why hybrid work often brings out the worst of both worlds when poorly managed. He also unpack how the office - once dismissed as a relic of corporate control - remains a critical engine for creativity, trust and long-term career growth. From the psychology of "coffee badging" to the economics of empty buildings, this discussion examines not just where we work, but what we risk losing when we stop showing up. Enjoy the conversation... Running time: 1:04:44. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Peter Cappelli. In Praise Of The Office - The Limits To Hybrid And Remote Work. Ranya Nehmeh. Wharton School. Center for Human Resources. Peter's other books. Follow Peter on LinkedIn. Chapters: (00:00) - Introduction to Peter Capelli and His Work. (00:59) - The Changing Landscape of Business Education. (02:28) - The Impact of AI on Learning and Teaching. (07:02) - The Role of Human Resources in Modern Organizations. (12:04) - In Praise of the Office: A Case for Physical Workspaces. (14:53) - The Political Dynamics of Office Work. (19:55) - The Evolution of Employee Engagement and Company Culture. (24:35) - Debating the Future of Work: Office vs. Remote. (33:58) - The Data Behind Productivity and Employee Well-being. (36:42) - Rebuilding Social Connections in Hybrid Work. (38:47) - The Dilemma of Return to Office Mandates. (40:31) - Management's Role in Organizational Change. (44:39) - The Importance of Anchor Days. (48:37) - Cultural Dynamics in the Workplace. (52:29) - The Challenge of New Hires. (56:25) - The Disconnect in Remote Work Practices.

Welcome to episode #1006 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Disruption isn't always loud. It's often quiet, slow and deeply human. That's one of the lessons Scott Anthony has spent his career unpacking. As a leading voice on innovation and the managing partner emeritus at Innosight (the consultancy founded by the late Clayton Christensen), Scott has helped global companies navigate the uncertainty that comes with change. He si currently a Clinical Professor of Strategy at Dartmouth's Tuck School of Business. His latest book, Epic Disruptions – 11 Innovations That Shaped Our Modern World, reframes how we think about progress through stories that stretch from gunpowder to generative AI, showing that real innovation rarely arrives overnight (he's also written eight other books). It compounds through persistence, vision and luck. In this conversation, we explore what disruption really looks like inside organizations: the emotional toll of change, why mergers and acquisitions often fail, and how the next generation of intrapreneurs can learn from past innovators rather than repeat their mistakes. We also talk about the future of business education and how AI is rewriting the way we learn, teach, and measure knowledge (and why the classic case study model still has a role to play if it evolves with the times). Scott's perspective is grounded in humility and curiosity, shaped by years of studying leaders who dared to think differently and systems that resisted transformation. Whether you're navigating the next big pivot, building within a legacy organization, or simply trying to understand how the forces of innovation ripple through industries, this conversation offers a rare mix of strategy and soul. It's not about predicting the next big thing, it's about learning to see the patterns in change itself. Enjoy the conversation… Running time: 54:55. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Scott Anthony. Disruptions – 11 Innovations That Shaped Our Modern World. Scott's other books on innovation and strategy. Dartmouth's Tuck School of Business. Follow Scott on LinkedIn. Chapters: (00:00) - Introduction to Disruptive Change. (05:03) - Navigating the Use of AI in Learning. (09:32) - The Language of Collaboration with Technology. (10:32) - Reflections on Clayton Christensen's Influence. (14:19) - The Role of Case Studies in Business Education. (18:21) - Understanding Failure in Business Contexts. (20:44) - The Complexities of Mergers and Acquisitions. (23:02) - The Challenges of Change Management. (25:21) - The Future of Work and Collaboration. (27:16) - Defining Disruption and Collaboration. (28:04) - Epic Disruptions: The Selection Process. (29:24) - The Stories Behind Disruptions. (31:01) - Lessons from Julia Child and Disruption. (34:05) - Understanding Stasis in Business. (38:37) - Why Great Companies Fail. (41:20) - The Role of Incumbents in Innovation. (43:18) - The Emergence of Intrapreneurs. (45:12) - Navigating the Great Unfreezing. (47:36) - The Long Game of Technology Adoption. (49:04) - The Four Questions of Disruption.

Welcome to episode #1005 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Every major leap in human connection starts as a simple question: what if? For Rouzbeh Yassini-Fard, that question led to the invention of the cable modem and the birth of broadband internet access as we know it. Often called the "father of the cable modem," Rouzbeh is a visionary engineer and entrepreneur whose work transformed how billions of people access information. His new book, The Accidental Network, traces the improbable journey from an idea nobody believed in ("why would anyone want the internet at home?") to the global infrastructure that now powers our economy, culture and daily life. In this conversation, he reflects on the messy, human side of innovation: the skeptics who dismissed broadband, the long nights building hardware that few thought possible, and the radical choice to make his breakthrough technology open-standard so the world could share it. Rouzbeh speaks with humility about how chance, persistence and purpose collided to shape the digital age, and how broadband became not just a business revolution but a social one, connecting homes, hospitals, schools and communities. He also wrestles with the moral dimension of progress, calling for a balance between capitalism and conscience as we enter an era defined by AI, environmental strain and "data as the new oil." From the early chaos of coaxial cables to the moral complexity of modern networks, Rouzbeh's story is a reminder that technology's true purpose isn't speed or profit... it's improving the quality of life for everyone it touches. Enjoy the conversation… Running time: 1:00:46. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Rouzbeh Yassini-Fard. The Accidental Network. Follow Rouzbeh on LinkedIn. Chapters: (00:00) - The Accidental Network: Origins and Vision. (06:00) - The Entrepreneurial Journey: Overcoming Naysayers. (12:07) - From Business Applications to Consumer Connectivity. (17:51) - The Open Standard Gamble: A Strategic Choice. (23:45) - Navigating the Dot Com Boom and Bust. (30:08) - The Rise of Broadband: Transforming the Cable Industry. (30:35) - The Journey of an Entrepreneur. (32:01) - Scaling and Selling the Company. (33:27) - Contributions to the Cable Industry. (36:11) - Philosophy of Innovation and Humanity. (39:11) - Data as a New Resource. (42:13) - Access as a Human Right. (43:26) - The Last Mile Challenge. (46:36) - Future of Connectivity. (50:02) - Centralized vs. Decentralized Networks. (54:07) - Environmental Considerations in Technology. (56:15) - Reflections on a Successful Career.

Welcome to episode #1004 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What does it really mean to lead with values when so much of modern business seems built on quarterly results and surface-level culture? Robert Glazer has spent his career proving that sustainable performance isn't just about financial results. It's about the alignment between who you are and what you stand for. As founder and chairman of Acceleration Partners (a marketing agency), Bob built a company repeatedly recognized as one of the best places to work. Beyond the accolades, he is an author of seven books, including Elevate, Elevate Your Team and his latest, The Compass Within: A Little Story About the Values That Guide Us. In this conversation, Bob explores the central role that core values play in authentic leadership, how formative experiences shape decision-making and why self-awareness is the foundation of both personal and organizational growth. He explains how parables and storytelling can make complex business ideas more memorable, why mentorship still matters in a polarized and tech-driven world and how the rise of AI is intersecting with deeply human questions about meaning, integrity and belief. Bob reminds us that values are not slogans for walls or websites but active forces that define culture, guide behavior and ultimately determine whether leaders and organizations thrive or falter. In an era where data can overwhelm judgment and polarization can fracture trust, his work pushes us to examine whether our actions reflect the values we claim to hold, and how to close that gap. Enjoy the conversation… Running time: 57:33. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Robert Glazer. The Compass Within: A Little Story About the Values That Guide Us. Elevate. Elevate Your Team. Get Bob's newsletter, Friday Forward. The Elevate Podcast. Follow Robert on Instagram. Follow Robert on LinkedIn. Chapters: (00:00) - Introduction to Core Values and Leadership. (03:00) - The Power of Parables in Business. (06:01) - Understanding Personal Core Values. (09:06) - The Intersection of Values and Leadership. (11:50) - Authenticity and the Authentic Self. (14:45) - Navigating Values in a Polarized World. (18:00) - The Role of Values in Business Decisions. (20:57) - The Challenge of Aligning Personal and Company Values. (23:50) - Embracing Values in a Complex World. (31:10) - Authenticity in Business Decisions. (33:58) - The Cost of Upholding Values. (35:23) - Core Values and Decision Making. (39:24) - The Evolution of Relationships. (41:31) - Character Development in Storytelling. (44:04) - The Role of Mentorship. (48:12) - AI as a Thought Partner. (53:46) - Cognitive Dissonance and Values.

Welcome to episode #1003 of Thinking With Mitch Joel (formerly Six Pixels of Separation). When you look closely at leadership, it often seems like a conversation about others… how to motivate, how to manage, how to inspire. But what if the real work starts somewhere far more intimate… with yourself? Margaret Andrews, a distinguished educator, consultant and leadership expert, has spent years making the case that true leadership begins with self-awareness. It's the quiet realization that the patterns of your past, your assumptions and your worldview don't just shape who you are… they shape how you lead. Margaret's career has taken her from executive roles at institutions like MIT and Harvard to the classroom, where her popular course Managing Yourself And Leading Others has drawn thousands of leaders seeking to better understand their own strengths and blind spots. This journey culminated in her new book, Manage Yourself To Lead Others - Why Great Leadership Begins With Self-Understanding, which distills years of teaching and research into practical frameworks for leaders who want to navigate complexity without losing sight of their humanity. In this conversation, Margaret pushes us to rethink the building blocks of effective leadership: feedback as a gift (even when it stings), authenticity as resilience and adaptability as a modern necessity in a world where AI and technology are rewriting the rules of management. We also explore how success is deeply personal (not a one-size-fits-all construct handed down by society) and something each leader must define for themselves. Margaret's perspective resonates because it is both pragmatic and deeply human. She doesn't shy away from the messy truth that leadership is often uncomfortable, but she also insists that discomfort is where growth lives. By weaving together scholarship, personal experience and insights from her work with executives around the globe, Margaret makes a compelling case for leadership as an ongoing journey of self-discovery. For anyone looking to evolve not just as a professional but as a whole person navigating a rapidly changing world, her work is a beacon. Enjoy the conversation... Running time: 1:03:08. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Margaret Andrews,. Manage Yourself To Lead Others - Why Great Leadership Begins With Self-Understanding. Her course: Managing Yourself And Leading Others. Follow Margaret on LinkedIn. Chapters: (00:00) - Introduction to Leadership and Self-Management. (05:55) - The Role of Feedback in Leadership. (12:01) - The Impact of AI on Interpersonal Communication. (17:55) - The Challenges of Self-Selection in Careers. (23:54) - The Evolution of Job Tenure and Leadership Dynamics. (32:35) - Navigating Leadership Challenges in a Public World. (39:51) - Understanding Leadership Styles and Personal Evolution. (45:26) - The Changing Perception of Leadership in Society. (53:13) - Balancing Fast-Moving Environments with Reflective Practices. (01:02:23) - Parenting Lessons Applied to Leadership.  

Welcome to episode #1002 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What if code isn't just software, but the culture script of our age shaping what we notice, how we decide and who holds power? That's the provocation at the heart of Sam Arbesman's new book, The Magic Of Code - How Digital Language Created And Connects Our World - And Shapes Our Future, which he uses to reveal how programming moves from the screen into the fabric of everyday life. Sam is Scientist in Residence at Lux Capital and a visiting scholar at Harvard. He connects emerging technologies with human systems and helps founders, leaders and the rest of us make sense of complexity. He is also the author of two other influential books (The Half-Life of Facts and Overcomplicated). In this episode, we get a plain-English tour of why coding now functions as cultural literacy, why "vibe coding" and natural-language tools lower barriers without removing responsibility, and how to think clearly about the trade-offs when AI accelerates creation but also amplifies hidden assumptions. Sam breaks down how to treat algorithms less like oracles and more like instruments, demystifying engagement mechanics on social platforms, highlighting the shrinking shelf life of facts and offering ways to keep agency when tools get smarter and more opaque. These are practical frames for navigating complex systems (and their failure modes), along with a humane case for humility in product and policy and a reminder that the goal isn't more tech for its own sake, but better versions of ourselves using it. If you care about where code, culture and creativity meet… and how to keep your bearings as the ground shifts… this one delivers both the big picture and next steps for smarter, more intentional use of the tools we're all inheriting. Enjoy the conversation... Running time: 56:47. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Sam Arbesman. The Magic Of Code - How Digital Language Created And Connects Our World - And Shapes Our Future. The Half-Life of Facts. Overcomplicated. Lux Capital. Sign up for Sam's newsletter. Follow Sam on LinkedIn. Chapters: (00:00) - Exploring the Role of a Scientist in Residence. (03:08) - The Evolution of Knowledge and Information. (05:50) - The Importance of Coding in Modern Society. (08:54) - Demystifying Coding and Access to Technology. (12:11) - Cultural Shifts in Technology Perception. (15:08) - Understanding the Complexity of Code. (17:58) - Code as the Grammar of Modern Civilization. (20:48) - The Impact of Code on Society. (24:08) - The Future of AI and Coding. (32:58) - The Evolution of Programming. (36:14) - Vibe Coding: The Future of Software Development. (39:44) - Democratizing Software: Customization for Everyone. (43:09) - The Complexity of Technology and Trust. (48:28) - Understanding Complex Systems. (51:58) - Human Limitations in Technology. (54:09) - The Role of Technology in Shaping Humanity.

Welcome to episode #1001 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Toby Stuart is a Distinguished Professor of Business Administration at the Haas School of Business, UC Berkeley, where he directs the Berkeley-Haas Entrepreneurship Program and the Institute for Business Innovation. Over his career, he has also taught at Harvard, Columbia, Chicago Booth and MIT Sloan, and he is recognized globally as one of the leading thinkers on entrepreneurship, networks and organizational strategy. Beyond academia, Toby sits on the boards of multiple technology companies, cofounded the Black Venture Institute, and serves as the founding Chairman of Workday's AI Advisory Board. His latest book, Anointed - The Extraordinary Effects Of Social Status In A Winner-Take-Most World, examines the invisible hierarchies that govern so much of human life and why small advantages so often compound into massive outcomes. From why blurbs on books sway readers, to how neighborhoods or technologies become "the next big thing," to the inequalities embedded in who gets credit for innovation, Anointed reveals how status shapes trust, opportunity and even our sense of self (I loved this book). Toby argues that status is both necessary - helping us navigate infinite choices in the modern world - and corrosive, creating inequality that is often disconnected from true merit. In our discussion, Toby unpacks the mechanics of anointment, the ways status rubs off through association and how technology, especially AI, might both entrench and disrupt these hierarchies. The conversation explores the paradox of meritocracy, the illusions of self-anointment in today's digital culture and the future of work as AI accelerates change. If you've ever wondered why some ideas, people, or companies get chosen while others languish (or even how you go to where you are), this conversation will challenge you to see the hidden operating system behind everyday decisions. Enjoy the conversation... Running time: 55:24. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Toby Stuart. Anointed - The Extraordinary Effects Of Social Status In A Winner-Take-Most World. Haas School of Business. Follow Toby on LinkedIn. Chapters: (00:00) - Introduction to Toby Stuart. (01:50) - Understanding Anointed and Social Status. (04:40) - The Necessity and Corrosiveness of Status. (08:54) - Blurbs, Status, and the Publishing Industry. (12:40) - The Role of Association in Anointment. (15:29) - Breaking into New Fields and Status Transfer. (19:44) - Meritocracy and the Role of AI. (27:12) - AI's Impact on Status and Society. (31:38) - The Impact of AI on Status and Credentials. (34:46) - Evaluating Human Contribution in the Age of AI. (39:17) - The Future of AI Regulation and Power Dynamics. (45:29) - Self-Anointed Status in a Digital World. (51:25) - Reflections on Status and Personal Growth.

Welcome to episode #1000 of Six Pixels of Separation - The ThinkersOne Podcast. Patrick Tanguay is a self-described generalist, synthesist and curator whose lifelong curiosity and love of reading have led him across multiple careers, and now shape one of the most thoughtful newsletters in the futures-thinking space. As the creator of Sentiers, a weekly "futures thinking observatory" (and one of my most favorite reads), Patrick spotlights signals of change across technology, society, and culture. He helps readers trace emergent paths instead of prescribing them. Alongside his writing, he designed and launched Station C, one of the first co-working spaces, co-founded the print magazine, The Alpine Review, and seeded communities like Creative Mornings and some of the earlier community get-togethers for the digital enthusiasts. For episode #1000, Patrick guides us through how he curates global currents of change, explores how platform design, sense-making systems and personal knowledge management influence our capacity to understand the future, and why the skills of generalists matter now more than ever. He walks us through why Sentiers became such a respected newsletter and how its architecture reinforces and expands his handwritten trail of ideas. Across the show we consider how to build a personal "observatory," not just follow feed algorithms, how to connect seemingly disparate signals from AI to city futures, and why being able to notice what's happening before everyone else is becoming more crucial... and more rare. This is an episode for curious minds, digital gardeners and anyone searching for clarity amid chaos. I hope that you will also take a couple of moments to listen to my opening monologue about my reflections on the past 1000 episodes (nearly 20 years), and what the future will hold for this show starting next week. Enjoy the conversation… Running time: 1:28:08. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Patrick Tanguay. Sentiers. The Alpine Review. Follow Patrick on LinkedIn. Chapters: (00:00) - The Evolution of Six Pixels of Separation. (04:14) - Introducing Patrick Tanguay. (05:31) - The Art of Thinking and Curating. (20:56) - Foresight and Future Thinking. (29:54) - Navigating the World of AI. (41:41) - The Role of Reading in Deep Thinking. (01:00:08) - The Future of Knowledge Work. (01:10:04) - The Intersection of AI and Human Purpose.

Welcome to episode #999 of Six Pixels of Separation - The ThinkersOne Podcast. Noah Giansiracusa is an associate professor of mathematics at Bentley University and a visiting scholar at Harvard who has built a reputation for translating the hidden power of algorithms into plain language that empowers individuals. With a PhD in algebraic geometry from Brown, he's always bringing a mathematician's eye to the cultural and social impact of technology. His earlier book, How Algorithms Create and Prevent Fake News, was praised by Nobel Prize–winning economist Paul Romer as "the best guide to the strategies and stakes of this battle for the future." In his latest book, Robin Hood Math - Take Control Of The Algorithms That Run Your Life, Noah shows how banks, insurers, tech giants and governments use algorithms to make decisions that shape our lives, and how ordinary people can reclaim agency using simple mathematical tools. At a time when our feeds, finances and even friendships are increasingly mediated by code, Noah argues that math can be a democratizing force: a way to cut through the opacity of "black box" systems, understand who benefits from them, and make better choices in daily life. His work emphasizes that algorithms are neither inherently good nor bad, they tilt the balance of power depending on who wields them. By unpacking formulas like the weighted sum that underpins credit scores, college rankings and even TikTok virality, he provides a way to see through the manipulation and complexity. In this episode, Noah discusses the double-edged nature of technology, the transparency gap in digital platforms, the cultural consequences of algorithm-driven media and why math education must evolve to reflect the algorithmic realities students are already living. For anyone curious about reclaiming autonomy in a world increasingly designed by machines, his message is clear: a little math can go a long way in leveling the playing field. Enjoy the conversation... Running time: 1:05:57. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Noah Giansiracusa. Robin Hood Math - Take Control Of The Algorithms That Run Your Life. How Algorithms Create and Prevent Fake News. Check out Noah's podcast: AI In Academia: Navigating The Future. Follow Noah on Instagram. Follow Noah on LinkedIn. Chapters: (00:00) - Understanding Algorithms and Their Impact. (03:11) - The Dual Nature of Technology. (06:05) - Agency in an Algorithmic World. (09:00) - The Centralization of Algorithms. (11:53) - The Role of Math in Understanding Algorithms. (15:04) - Practical Applications of Algorithm Understanding. (19:07) - Engagement and Its Consequences. (24:06) - Navigating Social Media Dynamics. (27:54) - The Future of AI and Algorithms. (37:28) - Understanding AI: Generative vs Traditional. (39:59) - The Impact of AI on Social Media. (41:25) - Data as the New Oil: Advertising and Efficacy. (44:51) - Transparency in Technology and Advertising. (48:19) - Bridging the Gap: Understanding Algorithms. (51:56) - The Power Dynamics of Technology. (53:58) - Reclaiming Agency Through Math. (56:49) - Rethinking Math Education for the Modern World. (01:00:42) - Simplicity in Complexity: Understanding Algorithms. (01:03:51) - Finding Relevance in Math.

Welcome to episode #998 of Six Pixels of Separation - The ThinkersOne Podcast. Annie Wilson is a marketing professor at the Wharton School of the University of Pennsylvania and co-author, with Ryan Hamilton, of The Growth Dilemma - Managing Your Brand When Different Customers Want Different Things. Her work examines the deep interplay between consumer behavior, culture and brand identity, helping leaders understand why growth often creates as many risks as it does opportunities. In The Growth Dilemma, Annie unpacks how efforts to reach new customer segments can clash with the values of loyal buyers, sometimes threatening the very meaning of a brand. Drawing from real-world examples (from Apple's software missteps to Gucci's unintended association with reality TV fame) she reveals how scarcity, exclusivity and cultural perception shape brand power in ways most executives overlook. Beyond brand strategy, Annie's research and teaching explore the ways marketing has evolved as a discipline, especially in an era of AI, fragmented media and globalization. She highlights how authenticity, community and cultural nuance are becoming non-negotiable for sustainable success, and why short-termism remains one of the most dangerous traps for modern marketers. For those navigating the intersection of consumer connection and cultural influence, Annie offers a critical lens on how to balance growth with integrity, how to adapt without betraying your core identity and how to see branding not just as a commercial practice, but as a cultural one. This conversation is essential listening for anyone grappling with the future of marketing in an age of shifting consumer expectations, technological disruption and global homogenization. Enjoy the conversation... Running time: 1:01:53. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Annie Wilson. The Growth Dilemma - Managing Your Brand When Different Customers Want Different Things. Follow Annie on LinkedIn. Chapters: (00:00) - The Changing Landscape of Marketing. (02:56) - AI's Role in Marketing Education. (05:49) - The Evolving Perception of Marketing as a Career. (09:13) - Advertising in a Fragmented Media World. (12:07) - Branding in a Personalized Market. (14:59) - The Growth Dilemma: Balancing Consumerism and Sustainability. (33:01) - Cultural Influence Over Brand Identity. (35:53) - The Balance of Growth and Authenticity. (39:01) - The Evolution of Consumer Connection. (41:47) - Navigating Brand Growth and Consumer Expectations. (47:07) - Short-Termism in Marketing Strategies. (51:58) - Scarcity and Exclusivity in Brand Strategy. (55:52) - Consumer Perception and Brand Influence.

Welcome to episode #997 of Six Pixels of Separation - The ThinkersOne Podcast. What happens when nearly everything a marketer or strategist does today becomes instant, automatic… and nearly free? That's the premise of AI First, the new book from Adam Brotman (my guest this week) and his co-author Andy Sack, which confronts the existential shift that AI is bringing to brand strategy, customer experience and creative work. Adam, the former Chief Digital Officer at Starbucks and co-founder of the strategic consultancy Forum3, brings firsthand experience building digital platforms that changed how global businesses operate. In this episode, we dive into what it really means to become an "AI First" organization, not just layering on tools, but redesigning your business from the ground up. You'll hear why OpenAI's Sam Altman believes 95% of current marketing agency work will be handled by AI, and what that means for leaders, teams and the future of creative differentiation. We explore the difference between being AI-aware and AI-native, how to run internal pilots that create momentum, and what the future holds for customer loyalty and personalization in a post-human-first creative landscape. For anyone wondering what practical transformation looks like in an AI-saturated world and how to build companies that still feel human, this conversation maps the next five years and beyond. Enjoy the conversation… Running time: 52:22. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Adam Brotman. AI First. Forum3. Check out his podcast. Follow Adam on LinkedIn. Chapters: (00:00) - The Journey of Digital Transformation. (05:05) - AI First: Understanding the New Paradigm. (10:00) - The Role of AI in Business Strategy. (15:09) - Navigating the Future of Work with AI. (19:50) - The Promise and Challenges of AGI. (31:58) - The Rise of AI and Human Collaboration. (34:07) - Navigating the AI Landscape: Challenges and Opportunities. (37:27) - Intelligence vs. Imitation: Understanding AI's Capabilities. (40:57) - Creativity in the Age of AI: A New Frontier. (43:30) - The Role of Empathy in AI Interactions. (46:41) - Paradigm Shifts: Embracing Change in Technology. (49:01) - Responsible AI: Balancing Innovation and Ethics. (52:44) - The Future of Work: Adapting to AI Transformations.