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Thinking With Mitch Joel
Thinking With Mitch Joel
Author: Mitch Joel
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Six Pixels of Separation - Mitch Joel's weekly conversation with business leaders, thinkers, innovators and cultural icons. The show is about insights and provocations on brands, consumers, technology, business and how connected we've all become.
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Welcome to episode #1022 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when organizational change is too often treated as a mandate rather than an experience people choose to embrace, Phil Gilbert has spent his career proving that transformation only sticks when it earns genuine buy-in. Phil is a design executive, transformation leader and former General Manager of Design at IBM, where he architected one of the largest cultural and operational shifts in corporate history, helping nearly 400,000 employees across 180 countries become more entrepreneurial, agile and customer-centered. Trained as both a designer and systems thinker, Phil brought design thinking out of studios and into the core of enterprise decision-making, reshaping how teams collaborated, how products were built, and how leaders understood their customers. His work at IBM addressed hard truths, including the company's struggles with usability and missed opportunities in the early cloud era, by treating change itself as a product worthy of rigor, investment, and care. That experience became the foundation for his book Irresistible Change - A Blueprint For Earning Buy-In And Breakout Success, which blends narrative and field guide to show how large organizations can scale transformation by focusing on people, practices, and environments rather than slogans or top-down directives. Phil's approach reframes culture as an outcome, not an initiative, arguing that lasting change emerges when employees see themselves in the future being designed. Beyond IBM, his work as an executive coach and advisor continues to focus on how leaders navigate complexity, align teams, and thoughtfully integrate technologies like AI into human systems without eroding trust or creativity. Grounded in real-world execution rather than theory, Phil's perspective challenges organizations to stop forcing change and start making it irresistible. Enjoy the conversation… Running time: 1:02:49. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Phil Gilbert. Irresistible Change - A Blueprint For Earning Buy-In And Breakout Success. Follow Phil on LinkedIn. Chapters: (00:00) - Introduction to Phil Gilbert and His Journey. (01:26) - IBM's Transformation and Challenges. (04:17) - The Shift from Technology to Product. (10:55) - Implementing Design Thinking at IBM. (16:30) - Cultural Change and Its Impact on Outcomes. (22:53) - The Role of Teams in Transformation. (26:40) - Branding the Change: Hallmark Program. (32:22) - The Importance of Team Selection in Transformation. (34:59) - Creating Demand for Change. (37:23) - Agency and Team Resilience. (38:06) - IBM's Market Position and Transformation. (41:14) - The Shift in Work Dynamics. (44:46) - Rethinking Office Spaces. (48:58) - Irresistible Change and Transformation Failures. (53:51) - AI Integration and Market Forces. (59:38) - The Impact of Design Thinking on Business.
Welcome to episode #1021 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when strategy is often confused with forecasting and certainty is mistaken for rigor, the work of Roger Martininsists on a more demanding discipline: making clear, integrated choices under uncertainty. Named the world's #1 management thinker by Thinkers50 in 2017, Roger is a writer, strategy advisor, and the former Dean at the Rotman School of Management at the University of Toronto, where he served for fifteen years and reshaped how management education engages with real-world complexity. Over decades, he has advised CEOs at companies including Procter & Gamble, Lego, Ford, American Express, Verizon, and Steelcase, helping leaders move beyond abstract ambition toward actionable, coherent strategies. His thinking has long been a personal touchstone for navigating difficult, high-stakes business problems, and he remains my go-to guide when confronting complexity that resists easy answers… a familiarity reinforced by his return here after previous appearances. Before academia, he spent thirteen years at Monitor, serving as co-head of the firm and grounding his thinking in the realities of corporate decision-making. His newly updated book, Playing To Win, Expanded With Bonus HBR Articles - How Strategy Really Works co-authored with A.G. Lafley, remains one of the most influential strategy texts of the modern era, distilling strategy into a set of five integrated choices about where to play and how to win, supported by capabilities and systems that reinforce those decisions. Across thirteen books and more than thirty Harvard Business Review articles, Roger has explored integrative thinking, democratic capitalism, governance and the design of business itself, consistently challenging leaders to resist false tradeoffs and simplistic answers. His work confronts contemporary issues head-on: the misuse of AI as an answer machine rather than a thinking partner, the hollowing out of education into ideological extremes, the erosion of institutional trust and the persistent illusion that the future must resemble the past. Through it all, his argument is steady and clear: strategy fundamentals endure, and superior managerial effectiveness begins with disciplined thinking, principled choice, and the courage to commit. If you're not following his free Substack, you reall should. It's always an honor to spend tie with Roger. Enjoy the conversation… Running time: 58:39. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Roger Martin. His free Substack. Playing To Win, Expanded With Bonus HBR Articles - How Strategy Really Works. Follow Roger on X. Chapters: (00:00) - Introduction to Roger Martin. (02:53) - The Evolution of AI in Strategy. (06:05) - AI as a Thought Partner vs. Answer Provider. (09:02) - The Role of Diversity in Decision Making. (11:49) - The Impact of Education on Polarization. (15:15) - The Misapplication of Science in Society. (18:09) - Navigating Truth in Business. (21:08) - The Experimentation Mindset in Business. (31:55) - The Flaws in Business Education. (34:37) - Philosophical Perspectives on Decision Making. (40:21) - The Impact of Macro Factors on Business. (49:20) - The Shift in Global Economic Power. (55:23) - Skepticism Towards Economic Predictions. (58:01) - Trust in the Health Profession.
Welcome to episode #1020 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when technology listens more closely than people realize and advertising feels less predictive than presumptive, understanding how culture, data and human behavior collide has become essential. David "Shingy" Shing has spent his career at that intersection, shaping how global brands think about creativity, relevance and the emotional consequences of digital systems. Know as the Digital Prophet at AOL (and then Verizon) and a very influential voice in modern branding and innovation, Shingy has advised companies, leaders and creatives on how emerging technologies reshape not just markets, but meaning itself. His work has consistently challenged organizations to move beyond optimization toward empathy, imagination and cultural intelligence. He argues that the most important signals in a data-saturated world are often the quietest ones. That perspective now finds a more personal, reflective outlet in his Substack, Shingy, a newsletter focused on branding, culture, AI and the human side of technology. He explores how conversational data, algorithmic inference and attention-driven business models are altering the relationship between consumers and the systems designed to serve them. Shingy examines why ads increasingly feel intrusive rather than helpful, how conversations themselves have become raw material for targeting and why consumer fatigue is less about frequency than about lost agency. Shingy's work surfaces a growing tension between personalization and privacy, usefulness and surveillance, convenience and control. He argues that as machines become better listeners, brands must become better stewards of restraint, intent and respect... or risk eroding the very relationships they're trying to monetize. Grounded in curiosity and creative provocation, his thinking offers a necessary counterweight to an industry too often obsessed with what can be done instead of what should be done. Enjoy the conversation… Running time: 1:02:31. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with David "Shingy" Shing. Shingy's Substack. Follow Shingy on Instagram. Follow Shingy on LinkedIn. Chapters: (00:00) - The Evolution of Digital and Consumer Behavior. (05:01) - Generative AI: A New Paradigm. (10:02) - Creativity in the Age of AI. (20:11) - Marketing in a Changing Landscape. (32:10) - The Shift from Influence to Interpretation. (35:03) - The Evolution of Content Creation. (39:00) - Niche Markets and the New Mass. (44:07) - The Complexity of Advertising and Intent. (51:03) - Power Dynamics in the Age of AI. (57:02) - The Future of Creativity and Connection.
Welcome to episode #1019 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when leadership is being tested less by strategy and more by inner capacity, clarity of judgment and emotional steadiness, the work of Muriel Wilkins stands out for its insistence that progress begins from the inside out. Muriel is an executive coach, CEO of Paravis Partners, and a trusted advisor to senior leaders navigating complexity at the highest levels of organizations, drawing on more than two decades of experience working with C-suite executives and high-potential leaders. A Harvard Business School graduate with a background in consulting and corporate leadership, she brings uncommon credibility to the often-abstract world of coaching, pairing business fluency with deep insight into human behavior, adult development and decision-making under pressure. Her book, Leadership Unblocked - Break Through The Beliefs That Limit Your Potential, distills years of coaching practice into a clear-eyed examination of the unconscious beliefs that quietly constrain leaders, revealing how assumptions about control, certainty, identity and responsibility shape (and often limit) how leaders respond to challenge. Rather than offering tactical fixes or performative confidence, Muriel's work focuses on expanding a leader's capacity to hold complexity, see multiple options and respond with intention rather than reflex. She explores how leaders mature over time, why success can actually stall growth, and how unexamined beliefs turn everyday pressure into unnecessary suffering. Her perspective reframes leadership development as adult development, emphasizing that the ability to lead others sustainably depends on a leader's willingness to do their own internal work. In an era defined by uncertainty, generational shifts and accelerating technology, Muriel's thinking argues for a quieter but more demanding form of leadership... one rooted in self-awareness, discernment and the courage to question one's own mental models before attempting to change anyone else's. Enjoy the conversation… Running time: 52:33. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Muriel Wilkins. Leadership Unblocked - Break Through The Beliefs That Limit Your Potential. Paravis Partner. Coaching Real Leaders Podcast. Follow Muriel on Instagram. Follow Muriel on LinkedIn. Chapters: (00:00) - Introduction to Executive Coaching. (02:13) - The Journey to Coaching. (05:26) - Common Themes in Leadership. (07:37) - The Evolution of Executive Coaching. (10:50) - Leadership as Coaching. (11:49) - Generational Shifts in Leadership. (15:08) - Adult Development and Leadership. (17:57) - The Illusion of Status. (20:55) - Authenticity in Leadership. (24:42) - Adult Development Theory in Practice. (26:41) - Understanding Adult Development Theory. (30:04) - The Evolution of Coaching Practices. (32:12) - Shifting Perspectives on Leadership. (34:53) - The Role of AI in Leadership. (39:47) - Discernment and Decision-Making in Leadership. (47:44) - Navigating Current Challenges in Leadership.
Welcome to episode #1018 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when burnout is normalized and productivity is still measured by hours rather than impact, the five-day workweek is starting to look less like a foundation of modern life and more like an outdated design choice. Joe O'Connoris the CEO of Work Time Revolution and one of the world's leading architects of the four-day workweek, having designed and led large-scale pilots across multiple countries, industries and organizational types. His work sits at the intersection of labor economics, organizational culture and performance design, helping companies rethink how work actually gets done in a knowledge-based, AI-accelerated economy. Joe has advised governments, nonprofits and private-sector leaders on how to redesign work in ways that improve employee well-being while maintaining (or increasing) organizational performance, challenging deeply held assumptions about time, output and commitment. His new book, Do More In Four - Why It's Time For A Shorter Workweek (with co-author Jared Lindzon), brings together research, real-world case studies and global experimentation to argue that the five-day workweek is neither inevitable nor optimal. Joe shows how reducing work time can sharpen focus, improve equity and force organizations to confront outdated productivity metrics built for an industrial era. He also examines how AI is accelerating the need for new work models, exposing the inefficiencies of activity-based measurement and pushing leaders to define productivity in terms of outcomes, not presence. Grounded in data yet pragmatic about cultural resistance, Joe's perspective positions the four-day workweek not as an employee concession, but as a competitive advantage for organizations willing to rethink the rules of work before the market forces them to. Enjoy the conversation… Running time: 55:55. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Joe O'Connor. Do More In Four - Why It's Time For A Shorter Workweek. Work Time Revolution. Jared Lindzon. Follow Joe on LinkedIn. Chapters: (00:00) - The Evolution of the Work Week. (02:57) - Rethinking Productivity in the Age of AI. (05:50) - Work-Life Balance: A Modern Dilemma. (09:09) - The Four-Day Work Week: A Societal Aspiration. (12:08) - AI's Impact on Work Structures. (15:03) - Cultural Dynamics in Work Environments. (17:58) - Challenges in Implementing Change. (21:09) - Market Forces and the Future of Work. (29:56) - The Evolution of the Four-Day Work Week. (35:30) - Measuring Productivity in a New Work Model. (42:15) - Cultural Dynamics and Leadership in the Four-Day Work Week. (48:55) - AI's Role in Shaping Future Work Models. (53:22) - Gender Equality and Flexibility in the Workplace.
Welcome to episode #1017 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when technology promises limitless capability yet leaves so many people mentally depleted, the question is no longer whether digital tools are powerful, but whether we know how to live with them. Paul Leonardi is a leading expert on digital transformation, the future of work, and organizational networks, with more than two decades of research and advisory work focused on how technology reshapes collaboration, innovation, and human behavior. A professor at the University of California, Santa Barbara, where he holds the Duca Family Endowed Chair and chairs the Department of Technology Management, Paul has advised Fortune 500 companies, startups, and nonprofits on navigating the people side of technological change. His work has shaped global conversations, translating rigorous research into practical frameworks leaders can actually use. His latest book, Digital Exhaustion - Simple Rules For Reclaiming Your Life, confronts a growing paradox of modern work and life: technologies that make everything possible are also wearing us down. Drawing on years of research and real-world observation, Paul explains why digital exhaustion isn't simply about screen time, but about constant task switching, inference-making in data-saturated environments, and the emotional toll of being perpetually reachable. He examines how capitalist incentives and addictive design amplify fatigue, why generational differences don't offer immunity, and how the collapse of clear boundaries between work, home, and identity has created a new baseline of psychological strain. Rather than advocating withdrawal or digital detoxes, Paul offers a more realistic path rooted in intentionality, clearer norms, and conscious choices about which tools deserve our attention. His work reframes exhaustion not as personal failure, but as a systemic condition that can be managed through better design, better habits, and a more humane relationship with technology. Enjoy the conversation… Running time: 1:02:56. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Paul Leonardi. Digital Exhaustion - Simple Rules For Reclaiming Your Life. The Digital Mindset. Follow Paul on LinkedIn. Chapters: (00:00) - Introduction to Digital Exhaustion. (02:48) - The Dark Side of Technology. (06:13) - The Role of Capitalism in Digital Overwhelm. (09:00) - Generational Perspectives on Technology. (11:55) - The Search for Baselines in Digital Interaction. (14:54) - The Psychological and Physical Aspects of Exhaustion. (17:46) - Addiction to Technology. (20:55) - Strategies for Managing Digital Tools. (23:52) - The Complexity of Productivity in the Digital Age. (26:51) - The Future of AI and Digital Interaction. (32:37) - The Data Arms Race and Human Representation. (34:58) - The Shift from Attention to Intimacy Economy. (38:02) - Default Urgency and Social Norms in Communication. (42:19) - The Power of Intentional Response. (46:00) - Attention Span: Short vs. Long. (53:02) - The Joy of Missing Out vs. Fear of Missing Out. (56:35) - Parenting in the Age of Social Media.
Welcome to episode #1016 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when artificial intelligence is reshaping not just how markets operate but how people think, feel, decide and connect, understanding the human consequences of that shift has become essential. Mark Schaefer is a keynote speaker, educator, strategist, and a voice in modern marketing, with more than three decades of experience spanning global sales, public relations and brand strategy. He is a faculty member at Rutgers University. Mark's latest book, How AI Changes Your Customers - The Marketing Guide To Humanity's Next Chapter, extends his body of work by examining how AI is quietly rewiring consumer psychology, trust, agency, empathy, and belonging (be sure to check out his other books). Rather than focusing on algorithms or tools, Mark explores how customers are becoming more machine-assisted, less patient, more dependent on automation, and increasingly hungry for meaning and connection in a world optimized for efficiency. He argues that curiosity, art, and human connection are strategic advantages rather than soft ideals. Grounded in research, lived experience, and cultural observation, his work challenges marketers and leaders to rethink relevance, rethink loyalty, and rethink what it means to serve customers whose decisions are increasingly shaped by machines. At its core, Mark's perspective reframes AI not as a threat to humanity, but as a force that exposes what only humans can still do well…if they choose to lean into it. Enjoy the conversation… Running time: 1:06:07. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Mark Schaefer. Book Mark for your next meeting on ThinkersOne. How AI Changes Your Customers - The Marketing Guide To Humanity's Next Chapter. Check out his other books. Read Mark's Blog. Follow Mark on LinkedIn. Chapters: (00:00) - Introduction to Mark Schaefer and AI's Impact. (03:00) - The Dual Nature of AI: Exciting and Terrifying. (06:09) - Cultural Shifts and AI's Influence on Humanity. (08:53) - Curiosity and Learning in the Age of AI. (12:08) - The Role of AI in Content Creation. (14:57) - Art, Tools, and the Essence of Creativity. (17:54) - The Illusion of Intimacy in AI. (21:05) - Navigating the Attention vs. Intimacy Economy. (23:54) - The Future of AI and Human Connection. (37:13) - Cultural Perspectives on AI and Work. (39:06) - AI Sovereignty and Global Implications. (41:23) - The Human Element in AI and Marketing. (43:42) - The Challenge of Authenticity in AI Content. (45:52) - Navigating Trust in a Digital Age. (49:20) - Generational Differences in Trust and Truth. (53:02) - The Role of Curiosity in the Age of AI. (56:46) - The Future of Trust and AI in Business. (01:01:40) - The Impact of AI on Human Connection. (01:03:59) - Embracing AI for Positive Change.
Welcome to episode #1015 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when scarcity shapes everything from opportunity to attention, understanding who gets what (and why) has become one of the most consequential questions in modern life. Judd Kessler is the inaugural Howard Marks Endowed Professor at the Wharton School of the University of Pennsylvania, an award-winning economist, and one of the leading thinkers in market design, public policy and behavioral economics. His research examines how rules, incentives, and institutional structures shape outcomes in environments where price alone cannot (or should not) decide allocation, from organ donation systems to education, labor markets, and beyond. Recognized early for his impact, Judd was named one of Forbes' "30 Under 30" in Law and Policy for his work on organ allocation and received the Vernon L. Smith Ascending Scholar Prize in 2021. His first (and new) book, Lucky by Design - The Hidden Economics You Need to Get More of What You Want, distills years of research into how "hidden markets" - those governed by rules rather than prices - quietly determine access to jobs, schools, tickets, healthcare, and even relationships. Judd explores the mechanics of scarcity, the strategic role of lotteries, waiting lists, and signaling, and how individuals unknowingly participate in market design every day. He also examines how AI is beginning to reshape allocation systems, why visible markets increasingly contain hidden layers, and how better design can improve both efficiency and equity. Grounded in rigorous scholarship yet deeply practical, Judd's work reframes luck not as randomness, but as something shaped by systems we can understand and sometimes redesign. Enjoy the conversation… Running time: 57:59. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Judd Kessler. Lucky by Design - The Hidden Economics You Need to Get More of What You Want. Follow Judd on LinkedIn. Chapters: (00:00) - Navigating Economic Sentiments. (03:03) - Understanding Hidden Markets. (06:11) - The Dynamics of Scarcity and Value. (08:53) - The Role of Consultants in Hidden Markets. (11:48) - Market Design and Equity. (14:57) - Strategies for Market Participation. (18:11) - The Impact of Social Proof on Demand. (20:54) - Reimagining Market Structures. (31:57) - Creating Scarcity and Demand. (34:28) - Market Design and Allocation Strategies. (36:39) - The Impact of Replicas and Knockoffs. (46:44) - Hidden Markets: Positive or Negative? (49:47) - AI in Market Design. (59:01) - Becoming a Market Designer.
Welcome to episode #1014 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when careers feel increasingly precarious and algorithms quietly dictate how value is created and captured, it's worth learning from someone who has spent more than two decades helping creators and entrepreneurs reclaim ownership of their work and their futures. Joe Pulizzi is the founder of multiple influential startups, including Content Marketing Institute, The Tilt, the Content Entrepreneur Expo and is widely recognized as the person who first coined the term "content marketing" in 2001, long before it became an industry unto itself. A bestselling author of seven books, including Epic Content Marketing and Content Inc., Joe has helped shape how organizations and individuals think about audience building, trust, and long-term value creation, earning the Content Council's Lifetime Achievement Award for his impact on the field. After successfully exiting Content Marketing Institute in 2016, he expanded his creative range by writing the award-winning mystery novel The Will To Die, while continuing to host two long-running podcasts, including This Old Marketing, the longest-running marketing news podcast in the world. His latest book, Burn The Playbook: How Creators And Entrepreneurs Escape The 9–5 And Build Businesses That Last, serves as the catalyst for this conversation and reflects a deeply personal mission inspired by his children: to help people stop renting their futures and start building assets they truly own. In the discussion, Joe explores the evolution of content and audience strategy, the underestimated power of repetition in building trust, the growing importance of individual creators over faceless brands, and why human connection matters more than ever in this AI-accelerated world. He also addresses the role of paid promotion, the practical integration of AI into creative work, and why serving a clearly defined audience remains the most durable path to meaning, freedom, and sustainable wealth. Enjoy the conversation… Running time: 59:52. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Joe Pulizzi. Burn The Playbook: How Creators And Entrepreneurs Escape The 9–5 And Build Businesses That Last. This Old Marketing. The Tilt. Content Marketing Institute. Content Entrepreneur Expo. Epic Content Marketing. Content Inc. Follow Joe on LinkedIn. Follow Joe on YouTube. Chapters: (00:00) - Introduction to Joe Pulizzi's Mission. (02:54) - The Evolution of Podcasting and Legacy Content. (05:50) - Building Relationships Through Repetition. (08:59) - Understanding Audience and Business Models. (11:54) - Navigating Career Paths in a Changing Landscape. (15:07) - The Importance of Human Connection. (17:45) - Overcoming Barriers in a Digital World. (20:52) - The Power of Experimentation and New Platforms. (30:11) - Killing What Doesn't Work. (32:49) - The Power of Focused Content Creation. (36:40) - Paid Promotion vs. Organic Reach. (38:45) - Rented vs. Owned Content. (43:48) - The Individual vs. The Brand. (48:54) - AI and the Future of Content Creation. (56:43) - Redefining Success in a Changing World.
Welcome to episode #1013 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when organizations are wrestling with fractured cultures, hybrid work, and teams struggling to stay connected, it helps to learn from someone who has spent three decades proving that collaboration is not a personality trait but a designed environment, which is why this episode turns to the work of Vanessa Druskat, an award-winning researcher, educator at the University of New Hampshire, and one of the world's leading experts on team emotional intelligence. Vanessa has devoted her career to understanding how teams actually function in the real world, conducting years of field research inside global companies, university systems, and high-pressure environments to uncover the norms, habits, and emotional cues that separate high-performing groups from those that merely coexist. She is a pioneer of the Team Emotional Intelligence (Team EI) model, a framework now used by leaders around the world to build team cultures rooted in shared understanding, psychological safety, and constructive emotional expression. Her latest book, The Emotionally Intelligent Team - Building Collaborative Groups That Outperform The Rest, anchors this conversation and brings together decades of research showing that great teams are not the inevitable result of great individuals but the product of intentional cultures that enable people to listen, challenge, support, and adapt together. In our discussion, Vanessa explores the evolution of emotional intelligence in the workplace, the persistent resistance to emotional concepts in both academia and business, and the growing gap between individual achievement systems and the collective realities of modern work. She explains why leaders must think more like coaches, why norms matter more than personalities, how remote work demands more deliberate emotional connection, and why teams must continually review and recalibrate their dynamics to sustain high performance. Drawing on insights from social neuroscience, organizational psychology, and global fieldwork, she shows how belonging, shared understanding, and a sense of influence are not "soft skills" but hard prerequisites for collaboration in an increasingly polarized and distracted world. Enjoy the conversation… Running time: 55:07. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Vanessa Druskat. The Emotionally Intelligent Team - Building Collaborative Groups That Outperform The Rest. Team Emotional Intelligence (Team EI) model. Follow Vanessa on LinkedIn. Chapters: (00:00) - Introduction to Emotional Intelligence in Teams. (04:14) - The Evolution of Emotional Intelligence in the Workplace. (09:45) - Resistance to Emotional Intelligence in Academia and Business. (14:30) - The Importance of Team Dynamics. (19:30) - The Role of Leaders as Coaches. (26:07) - Building a Culture of Collaboration. (31:40) - Navigating Remote Work Challenges. (39:03) - The Power of Eye Contact and Connection. (42:15) - Understanding Team Members for Better Collaboration. (47:27) - Monitoring Team Health and Dynamics. (51:10) - The Impact of Culture on Team Performance.
Welcome to episode #1012 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Amid a moment when uncertainty defines every industry and leaders everywhere are confronting fear disguised as strategy, it is worth turning to someone who has spent his career decoding how individuals and organizations find the courage to act, which is why this week's guest, Ranjay Gulati, offers such rare authority. Ranjay is the Paul R. Lawrence MBA Class of 1942 Professor at Harvard Business School, a globally recognized organizational sociologist, bestselling author, and one of the world's most cited scholars on leadership, strategy, and culture. His research has shaped how companies think about growth, resilience, and high-performance environments, and his teaching in Harvard's executive and senior-leader programs has influenced thousands of CEOs navigating transformation and complexity. Before this latest work, he authored landmark books such as Deep Purpose and built a career studying how organizations thrive in adversity, drawing on field research with global enterprises, fast-growth ventures, and leaders operating in the highest-stakes environments. His new book, How To Be Bold - The Surprising Science Of Everyday Courage, anchors this conversation and reflects more than a decade of inquiry into how courage operates - not as myth or personality, but as a learnable, repeatable set of cognitive, emotional, and social processes. In our conversation, Ranjay explains the psychology of fear, the organizational traps created by success, the cultural shifts redefining leadership post-Covid, and why courageous action depends on purpose, identity, and the right forms of support. He illustrates these ideas through stories ranging from nuclear-plant operators to turnaround CEOs to everyday workplace dilemmas, showing how boldness emerges in moments both dramatic and ordinary. With his blend of academic rigor, global fieldwork, and practical insight from advising major companies, Ranjay reveals courage as a continuum that shapes teams, leaders, and cultures, and reminds us that most regret comes not from what we do, but what we avoid. Enjoy the conversation… Running time: 51:51. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Ranjay Gulati. How To Be Bold - The Surprising Science Of Everyday Courage. Deep Purpose. Harvard Business School. Sign up for Ranjay's newsletter: Leadership Unlocked. Follow Ranjay on LinkedIn. Chapters: (00:00) - Introduction to Ranjay Gulati and His Work. (05:53) - Understanding Fear and Uncertainty. (11:37) - Courage as a Continuum: Physical vs. Moral. (17:26) - Collective Courage in Organizations. (22:51) - Navigating Boldness in a Cancel Culture. (27:38) - Understanding Courage in Leadership. (32:33) - The Success Trap: Risks of Complacency. (37:47) - The Six C's of Courage. (42:58) - Fostering Collective Courage in Hybrid Work. (47:54) - Courage as an Inner Journey.
Welcome to episode #1011 of Thinking With Mitch Joel (formerly Six Pixels of Separation). We tend to romanticize leadership as an act of personal brilliance, but the deeper story is often about the people who understand what truly moves human beings toward one another. Jon Levy has built a career around that question. A renowned human behavioral scientist, consultant and creator of the long-running Influencers Dinner - a global, invitation-only experiment where guests cook together anonymously to dissolve status cues and foster authentic connection - Jon has spent over fifteen years studying why people bond, collaborate and trust. His work has brought Olympians, Nobel laureates, astronauts, CEOs, creators, and even political leaders into the same kitchen, all guided by his curiosity about what helps human beings unlock their best collective instincts. Jon is also the author of The 2 AM Principle and You're Invited, books that explore adventure, belonging, and the science of human connection. His newest book, Team Intelligence - How Brilliant Leaders Unlock Collective Genius, extends this exploration into the workplace, challenging long-held assumptions about leadership, performance, and why great teams succeed. In this conversation, Jon talks through the surprising behaviors that shape genuine relationships, the role anonymity plays in reducing status pressure, the misconceptions organizations hold about star performers, the importance of emotional intelligence, and why bonus structures often undermine collaboration. He touches on the future of hybrid work, the psychology of status, the gap between individual excellence and team effectiveness, and the small but essential habits that allow groups to think more clearly and solve problems more intelligently. Above all, the discussion offers a window into the mind of someone who has spent his career studying how people come together, and how leaders can create the conditions for teams to do their best thinking. Enjoy the conversation… Running time: 55:34. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Jon Levy. Influencers Dinner. Team Intelligence - How Brilliant Leaders Unlock Collective Genius. You're Invited. The 2 AM Principle. Follow Jon on LinkedIn. Follow Jon on Instagram. Chapters: (00:00) - Introduction to John Levy and His Unique Dinners. (02:54) - The Art of Inviting Extraordinary Guests. (06:07) - The Power of Anonymity in Social Interactions. (09:04) - The Impact of Status on Connections. (11:59) - Exploring Team Dynamics and Human Connection. (14:28) - The Future of Work and Employee Expectations. (17:39) - Rethinking Leadership and Team Intelligence. (20:27) - The Role of Emotional Intelligence in Teams. (23:10) - Challenging Conventional Wisdom on Talent. (26:13) - The Importance of Emotional Intelligence in Team Success. (29:48) - The Allure of Status and Leadership. (31:43) - Lessons from the Military and Sports. (33:37) - Understanding Team Dynamics and Player Contributions. (36:19) - The Role of Glue Players in Team Success. (40:32) - The Nature of Team Intelligence. (44:35) - The Impact of Corporate Structures on Teamwork. (52:08) - The Future of Team Intelligence in the Age of AI.
Welcome to episode #1010 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What if the search for our "true selves" has been leading us away from who we actually need to become? That's the tension at the heart of Dr. Tomas Chamorro-Premuzic's work, a globally respected authority on people analytics, talent, leadership, and the Human–AI interface whose career spans ManpowerGroup, Deeper Signals, Meta Profiling, Columbia University, UCL, and decades of research that have shaped how organizations understand human behavior. His latest book, Don't Be Yourself: Why Authenticity Is Overrated (And What To Do Instead), challenges one of the most cherished modern beliefs - that success comes from projecting our raw, unfiltered selves - and instead argues that adaptability, reputational awareness, and a more evidence-based approach to identity lead to better outcomes for individuals, teams, and societies. He is also the author of Why Do So Many Incompetent Men Become Leaders?, I, Human, The Talent Delusion, and many others. In this conversation, we unpack how hyper-normalized ideas take root, why celebrity culture distorts our sense of what authenticity looks like, and how social media has gamified identity into a curated performance that misleads both the performer and the audience. He explains why leaders must balance sincerity with impression management, how hybrid work and return-to-office debates reveal deeper anxieties about trust and presence, and why intellectual curiosity may be the antidote to polarization in an era where algorithms reward tribalism. The discussion also explores the limits of self-perception, the psychology of reputation, the dangers of treating outliers as role models, and the pivotal role AI may play in counteracting human bias. Ultimately, Tomas argues that authenticity without responsibility collapses into narcissism, and that a more thoughtful, flexible, and socially attuned version of ourselves is not only possible, but necessary. Enjoy the conversation… Running time: 1:06:25. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Dr. Tomas Chamorro-Premuzic. Don't Be Yourself: Why Authenticity Is Overrated (And What To Do Instead. Why Do So Many Incompetent Men Become Leaders?. I, Human. The Talent Delusion. Tomas' other books. Follow Tomas on LinkedIn. Chapters: (00:00) - Introduction to Tomas Chamorro-Premuzic. (03:11) - The Concept of 'Don't Be Yourself'. (06:00) - Hyper Normalization and Management Ideas. (08:48) - The Role of Celebrity and Authenticity. (12:04) - Polarization and Tribalism in Society. (15:11) - The Evolution of Human Interaction. (17:58) - The Impact of AI on Decision Making. (20:49) - Navigating Individualism and Identity. (23:52) - The Dichotomy of Authenticity in Leadership. (26:56) - The Reality of Career Paths and Entrepreneurship. (30:06) - Return to Office and Hybrid Work Dynamics. (33:49) - The Value of 3D Encounters in Recruitment. (36:40) - Authenticity and Skilled Self-Presentation. (39:02) - Collaboration and Trust in Professional Settings. (42:26) - Authenticity vs. Reputation: A Complex Relationship. (48:09) - The Subjectivity of Authenticity. (54:17) - Projecting Positivity in a Negative World. (01:00:10) - Social Media's Impact on Identity and Authenticity.
Welcome to episode #1009 of Thinking With Mitch Joel (formerly Six Pixels of Separation). The future isn't something to predict... it's something to practice. Few people embody that idea more completely than Nick Foster, a designer, futurist and author whose work has quietly influenced some of the most innovative companies on the planet - from Sony, Nokia, and Dyson to Google X, where he served as head of design. In his new book, Could Should Might Don't - How We Think About The Future, Nick challenges the way we imagine what comes next. Rather than offering forecasts, he explores four mindsets - could, should, might, and don't - that shape how individuals and organizations approach uncertainty. In this conversation, Nick reflects on his evolution from industrial design to futures thinking, examining how curiosity fuels creativity, why nostalgia shapes our forward gaze and how responsibility must now sit at the core of every design decision. He questions the seductive influence of science fiction on our collective imagination and unpacks the cultural anxieties that accompany rapid technological change. What emerges is not a roadmap to the future but a framework for thinking. One grounded in humility, storytelling and the courage to sit with what we don't yet know. For Nick, futures design is not about prediction... it's about perspective. Enjoy the conversation… Running time: 1:01:27. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Nick Foster. Could Should Might Don't - How We Think About The Future. Follow Nick on LinkedIn. Chapters: (00:00) - Introduction to Futures Design. (02:55) - Curiosity and Creativity in Design. (06:01) - Exploring the Future: Challenges and Opportunities. (08:58) - The Role of Responsibility in Design. (12:01) - Cultural Shifts and the Future. (14:59) - Navigating the Unknown: The Importance of Questions. (17:49) - The Impact of Nostalgia on Future Thinking. (20:46) - The Role of Science Fiction in Shaping Futures. (24:05) - The Anxiety of Possibility: Handling the 'Might'. (27:10) - The Importance of Humility in Future Predictions. (29:46) - Embracing Uncertainty and Curiosity.
Welcome to episode #1008 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What if artificial intelligence didn't just build faster startups... but redefined what it means to be an entrepreneur? Henrik Werdelin has been exploring that question for years. As the co-founder of Bark (the company behind BarkBox and the new Bark Air) and Prehype (the startup studio that helped launch ventures like AndCo, Ro, and ManagedByQ), Henrik (who also has a great podcast called, Beyond The Prompt) has spent his career creating businesses that live at the intersection of creativity, community and technology. Now, with his new book Me, My Customer And AI, he's rethinking entrepreneurship for a world where anyone can start a business, but few will build one that truly matters. In this conversation, we explore how AI is changing human behavior, the paradox of accessibility and saturation, and why "interestingness" may be the new metric of success. Henrik explains why the future of entrepreneurship isn't about scale, it's about intimacy, authenticity and knowing your customer better than anyone else. We also discuss his latest venture, Audos, a platform designed to help aspiring entrepreneurs build companies using AI agents, and how this movement could usher in a new "neighborhood economy" where small, deeply connected businesses thrive. From reflections on the early internet to insights about the next wave of AI-driven startups, Henrik's ideas are both practical and profoundly human, reminding us that even in an algorithmic age, it's our relationships, our curiosity and our resilience that will define what's next. Enjoy the conversation... Running time: 1:02:18. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Henrik Werdelin. Me, My Customer And AI. Bark. Audos. Prehype. Beyond The Prompt. Follow Henrik on LinkedIn. Chapters: (00:00) - Introduction to Entrepreneurship and AI. (02:10) - Understanding AI's Impact on Human Behavior. (06:42) - The Evolution of AI Tools and Their Implications. (11:54) - Navigating the Future: Utopia vs. Dystopia. (18:46) - The Changing Landscape of Entrepreneurship. (24:20) - The Role of AI in Business Creation. (30:40) - Radical Humanness in the Age of AI. (37:30) - The Future of Capitalism and Entrepreneurship. (46:33) - The Unbundling of SaaS and Content Creation. (55:43) - Pursuing Interestingness in Entrepreneurship.
Welcome to episode #1007 of Thinking With Mitch Joel (formerly Six Pixels of Separation). The debate over hybrid work has become one of the most emotionally charged topics in business... but few people have studied it as deeply as Peter Cappelli, the George W. Taylor Professor of Management at the Wharton School and Director of its Center for Human Resources. In his latest book, In Praise Of The Office - The Limits To Hybrid And Remote Work, co-authored with Ranya Nehmeh, Peter challenges the idea that remote work is the inevitable future of knowledge work. Drawing from decades of research and real-world case studies, he argues that while technology has allowed us to untether from our desks, it has also quietly eroded the social fabric, mentorship and serendipity that make work meaningful, and organizations effective. In this conversation, Peter dives into the paradox of productivity versus connection, exploring why human resources has become more transactional, how AI is reshaping education and engagement, and why hybrid work often brings out the worst of both worlds when poorly managed. He also unpack how the office - once dismissed as a relic of corporate control - remains a critical engine for creativity, trust and long-term career growth. From the psychology of "coffee badging" to the economics of empty buildings, this discussion examines not just where we work, but what we risk losing when we stop showing up. Enjoy the conversation... Running time: 1:04:44. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Peter Cappelli. In Praise Of The Office - The Limits To Hybrid And Remote Work. Ranya Nehmeh. Wharton School. Center for Human Resources. Peter's other books. Follow Peter on LinkedIn. Chapters: (00:00) - Introduction to Peter Capelli and His Work. (00:59) - The Changing Landscape of Business Education. (02:28) - The Impact of AI on Learning and Teaching. (07:02) - The Role of Human Resources in Modern Organizations. (12:04) - In Praise of the Office: A Case for Physical Workspaces. (14:53) - The Political Dynamics of Office Work. (19:55) - The Evolution of Employee Engagement and Company Culture. (24:35) - Debating the Future of Work: Office vs. Remote. (33:58) - The Data Behind Productivity and Employee Well-being. (36:42) - Rebuilding Social Connections in Hybrid Work. (38:47) - The Dilemma of Return to Office Mandates. (40:31) - Management's Role in Organizational Change. (44:39) - The Importance of Anchor Days. (48:37) - Cultural Dynamics in the Workplace. (52:29) - The Challenge of New Hires. (56:25) - The Disconnect in Remote Work Practices.
Welcome to episode #1006 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Disruption isn't always loud. It's often quiet, slow and deeply human. That's one of the lessons Scott Anthony has spent his career unpacking. As a leading voice on innovation and the managing partner emeritus at Innosight (the consultancy founded by the late Clayton Christensen), Scott has helped global companies navigate the uncertainty that comes with change. He si currently a Clinical Professor of Strategy at Dartmouth's Tuck School of Business. His latest book, Epic Disruptions – 11 Innovations That Shaped Our Modern World, reframes how we think about progress through stories that stretch from gunpowder to generative AI, showing that real innovation rarely arrives overnight (he's also written eight other books). It compounds through persistence, vision and luck. In this conversation, we explore what disruption really looks like inside organizations: the emotional toll of change, why mergers and acquisitions often fail, and how the next generation of intrapreneurs can learn from past innovators rather than repeat their mistakes. We also talk about the future of business education and how AI is rewriting the way we learn, teach, and measure knowledge (and why the classic case study model still has a role to play if it evolves with the times). Scott's perspective is grounded in humility and curiosity, shaped by years of studying leaders who dared to think differently and systems that resisted transformation. Whether you're navigating the next big pivot, building within a legacy organization, or simply trying to understand how the forces of innovation ripple through industries, this conversation offers a rare mix of strategy and soul. It's not about predicting the next big thing, it's about learning to see the patterns in change itself. Enjoy the conversation… Running time: 54:55. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Scott Anthony. Disruptions – 11 Innovations That Shaped Our Modern World. Scott's other books on innovation and strategy. Dartmouth's Tuck School of Business. Follow Scott on LinkedIn. Chapters: (00:00) - Introduction to Disruptive Change. (05:03) - Navigating the Use of AI in Learning. (09:32) - The Language of Collaboration with Technology. (10:32) - Reflections on Clayton Christensen's Influence. (14:19) - The Role of Case Studies in Business Education. (18:21) - Understanding Failure in Business Contexts. (20:44) - The Complexities of Mergers and Acquisitions. (23:02) - The Challenges of Change Management. (25:21) - The Future of Work and Collaboration. (27:16) - Defining Disruption and Collaboration. (28:04) - Epic Disruptions: The Selection Process. (29:24) - The Stories Behind Disruptions. (31:01) - Lessons from Julia Child and Disruption. (34:05) - Understanding Stasis in Business. (38:37) - Why Great Companies Fail. (41:20) - The Role of Incumbents in Innovation. (43:18) - The Emergence of Intrapreneurs. (45:12) - Navigating the Great Unfreezing. (47:36) - The Long Game of Technology Adoption. (49:04) - The Four Questions of Disruption.
Welcome to episode #1005 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Every major leap in human connection starts as a simple question: what if? For Rouzbeh Yassini-Fard, that question led to the invention of the cable modem and the birth of broadband internet access as we know it. Often called the "father of the cable modem," Rouzbeh is a visionary engineer and entrepreneur whose work transformed how billions of people access information. His new book, The Accidental Network, traces the improbable journey from an idea nobody believed in ("why would anyone want the internet at home?") to the global infrastructure that now powers our economy, culture and daily life. In this conversation, he reflects on the messy, human side of innovation: the skeptics who dismissed broadband, the long nights building hardware that few thought possible, and the radical choice to make his breakthrough technology open-standard so the world could share it. Rouzbeh speaks with humility about how chance, persistence and purpose collided to shape the digital age, and how broadband became not just a business revolution but a social one, connecting homes, hospitals, schools and communities. He also wrestles with the moral dimension of progress, calling for a balance between capitalism and conscience as we enter an era defined by AI, environmental strain and "data as the new oil." From the early chaos of coaxial cables to the moral complexity of modern networks, Rouzbeh's story is a reminder that technology's true purpose isn't speed or profit... it's improving the quality of life for everyone it touches. Enjoy the conversation… Running time: 1:00:46. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Rouzbeh Yassini-Fard. The Accidental Network. Follow Rouzbeh on LinkedIn. Chapters: (00:00) - The Accidental Network: Origins and Vision. (06:00) - The Entrepreneurial Journey: Overcoming Naysayers. (12:07) - From Business Applications to Consumer Connectivity. (17:51) - The Open Standard Gamble: A Strategic Choice. (23:45) - Navigating the Dot Com Boom and Bust. (30:08) - The Rise of Broadband: Transforming the Cable Industry. (30:35) - The Journey of an Entrepreneur. (32:01) - Scaling and Selling the Company. (33:27) - Contributions to the Cable Industry. (36:11) - Philosophy of Innovation and Humanity. (39:11) - Data as a New Resource. (42:13) - Access as a Human Right. (43:26) - The Last Mile Challenge. (46:36) - Future of Connectivity. (50:02) - Centralized vs. Decentralized Networks. (54:07) - Environmental Considerations in Technology. (56:15) - Reflections on a Successful Career.
Welcome to episode #1004 of Thinking With Mitch Joel (formerly Six Pixels of Separation). What does it really mean to lead with values when so much of modern business seems built on quarterly results and surface-level culture? Robert Glazer has spent his career proving that sustainable performance isn't just about financial results. It's about the alignment between who you are and what you stand for. As founder and chairman of Acceleration Partners (a marketing agency), Bob built a company repeatedly recognized as one of the best places to work. Beyond the accolades, he is an author of seven books, including Elevate, Elevate Your Team and his latest, The Compass Within: A Little Story About the Values That Guide Us. In this conversation, Bob explores the central role that core values play in authentic leadership, how formative experiences shape decision-making and why self-awareness is the foundation of both personal and organizational growth. He explains how parables and storytelling can make complex business ideas more memorable, why mentorship still matters in a polarized and tech-driven world and how the rise of AI is intersecting with deeply human questions about meaning, integrity and belief. Bob reminds us that values are not slogans for walls or websites but active forces that define culture, guide behavior and ultimately determine whether leaders and organizations thrive or falter. In an era where data can overwhelm judgment and polarization can fracture trust, his work pushes us to examine whether our actions reflect the values we claim to hold, and how to close that gap. Enjoy the conversation… Running time: 57:33. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Robert Glazer. The Compass Within: A Little Story About the Values That Guide Us. Elevate. Elevate Your Team. Get Bob's newsletter, Friday Forward. The Elevate Podcast. Follow Robert on Instagram. Follow Robert on LinkedIn. Chapters: (00:00) - Introduction to Core Values and Leadership. (03:00) - The Power of Parables in Business. (06:01) - Understanding Personal Core Values. (09:06) - The Intersection of Values and Leadership. (11:50) - Authenticity and the Authentic Self. (14:45) - Navigating Values in a Polarized World. (18:00) - The Role of Values in Business Decisions. (20:57) - The Challenge of Aligning Personal and Company Values. (23:50) - Embracing Values in a Complex World. (31:10) - Authenticity in Business Decisions. (33:58) - The Cost of Upholding Values. (35:23) - Core Values and Decision Making. (39:24) - The Evolution of Relationships. (41:31) - Character Development in Storytelling. (44:04) - The Role of Mentorship. (48:12) - AI as a Thought Partner. (53:46) - Cognitive Dissonance and Values.
Welcome to episode #1003 of Thinking With Mitch Joel (formerly Six Pixels of Separation). When you look closely at leadership, it often seems like a conversation about others… how to motivate, how to manage, how to inspire. But what if the real work starts somewhere far more intimate… with yourself? Margaret Andrews, a distinguished educator, consultant and leadership expert, has spent years making the case that true leadership begins with self-awareness. It's the quiet realization that the patterns of your past, your assumptions and your worldview don't just shape who you are… they shape how you lead. Margaret's career has taken her from executive roles at institutions like MIT and Harvard to the classroom, where her popular course Managing Yourself And Leading Others has drawn thousands of leaders seeking to better understand their own strengths and blind spots. This journey culminated in her new book, Manage Yourself To Lead Others - Why Great Leadership Begins With Self-Understanding, which distills years of teaching and research into practical frameworks for leaders who want to navigate complexity without losing sight of their humanity. In this conversation, Margaret pushes us to rethink the building blocks of effective leadership: feedback as a gift (even when it stings), authenticity as resilience and adaptability as a modern necessity in a world where AI and technology are rewriting the rules of management. We also explore how success is deeply personal (not a one-size-fits-all construct handed down by society) and something each leader must define for themselves. Margaret's perspective resonates because it is both pragmatic and deeply human. She doesn't shy away from the messy truth that leadership is often uncomfortable, but she also insists that discomfort is where growth lives. By weaving together scholarship, personal experience and insights from her work with executives around the globe, Margaret makes a compelling case for leadership as an ongoing journey of self-discovery. For anyone looking to evolve not just as a professional but as a whole person navigating a rapidly changing world, her work is a beacon. Enjoy the conversation... Running time: 1:03:08. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Margaret Andrews,. Manage Yourself To Lead Others - Why Great Leadership Begins With Self-Understanding. Her course: Managing Yourself And Leading Others. Follow Margaret on LinkedIn. Chapters: (00:00) - Introduction to Leadership and Self-Management. (05:55) - The Role of Feedback in Leadership. (12:01) - The Impact of AI on Interpersonal Communication. (17:55) - The Challenges of Self-Selection in Careers. (23:54) - The Evolution of Job Tenure and Leadership Dynamics. (32:35) - Navigating Leadership Challenges in a Public World. (39:51) - Understanding Leadership Styles and Personal Evolution. (45:26) - The Changing Perception of Leadership in Society. (53:13) - Balancing Fast-Moving Environments with Reflective Practices. (01:02:23) - Parenting Lessons Applied to Leadership.























