Brazen and Bold: Real, Raw, and Radically Honest Conversations for Entrepreneurs and Small Business Leaders

In this episode of Brazen and Bold, Lucy Randall—COO of Spark Pro Global—steps in as guest host to spotlight one of the most transformative forces inside Spark: Jude, Spark's Tech Lead Executive and the mastermind behind our AI systems, chatbots, dashboards, websites, digital audits, and internal efficiency tools. From fixing washing machines as a kid to building Spark's internal AI assistant Roxy, Jude's story is a mix of curiosity, innovation, and pure problem-solving magic. Lucy and Jude dive into the behind-the-scenes systems that power Spark and their clients—from AI-driven reputation audits and custom chatbots to website builds that drive thousands of monthly visits without paid ads. They also explore leadership, communication, QA systems, reliability, and the trust-building strategies that allow the Spark tech team to collaborate seamlessly with business owners worldwide. If you're a salon owner, entrepreneur, or business leader searching for smarter systems, better client experiences, and AI tools that actually save time—this episode will blow your mind. Come meet the man helping businesses step into the future. Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon  

In this episode of Brazen & Bold, Heather sits down with Paddy Monahan, Chief Product Officer at Phorest Salon Software, to unpack how an engineer from telecoms ended up obsessed with the salon industry—and why talking to customers is still the most powerful technology we have. Paddy shares the pivotal moment that pulled him away from writing code and into product strategy, how a quirky "startup soccer" tournament with Uber black cars became a beloved networking event, and why he's stayed in the beauty space for over a decade. He breaks down how Phorest co-builds features with salon owners, the real reason so many people think Facebook and Instagram ads "don't work," and how Phorest Ads Manager is helping salons turn $100 in ad spend into thousands in revenue. They also dive into AI in salons—not to replace people, but to amplify them—helping service providers be more consistent, more prepared, and more profitable without losing the human touch. 🔗 Phorest: https://www.phorest.com/ Follow Patrick: 🔗 LinkedIn — https://www.linkedin.com/in/patrick-monaghan-14934419/ ✉️ Email — paddy@phorest.com Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

In this Brazen & Bold episode, Heather sits down with Barry Quinn, President of Phorest North America, to talk about something every salon and spa owner cares about but doesn't always have time to optimize: loyalty and retention. Barry shares how he went from "terrible at mortgages" to spending 15+ years helping salons grow with Phorest, and why the best salons don't just hope guests come back—they build systems that practically guarantee it. You'll hear: •⁠  ⁠Why traditional "buy 9, get 1 free" loyalty is actually leaving money on the table •⁠  ⁠The story behind TreatCard and why treats beat discounts every time •⁠  ⁠The 3 Rs of loyalty at Phorest: referrals, rebooking, retail •⁠  ⁠How to coach your team with facts, not feelings using data and goals •⁠  ⁠Simple automations (like rebooking texts and Client Reconnect) that plug revenue leaks •⁠  ⁠How AI can help your team be more human, not less If you've ever wondered, "Am I actually using my software to grow my business—or just to book appointments?", this conversation will give you clarity, language to use with your team, and at least one action step to improve retention today. 🔗 Phorest: https://www.phorest.com/ Follow Barry: 👤 Profile — https://careers.phorest.com/people/1017001-barry-quinn 🔗 LinkedIn — https://www.linkedin.com/in/barry-quinn-81b12164/ 📸 Instagram — https://www.instagram.com/barry_dubliner Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

What happens when a stylist stops chasing double-booked days and decides to build a business around integrity, empathy, and wild profit margins? In this episode of Brazen and Bold, Heather Harris sits down with Shanna Moll—stylist, educator, Airstream nomad, and creator of Brilliant Bonding and Studio U Education. Shanna shares how a life-changing trip to Israel, a calling to serve guests with profound hair loss, and a $100K leap of faith turned a burned-out $85K stylist into the owner of a $1.3M, five-star hair loss studio in just seven years. You'll hear: How she went from chasing her tail in a traditional salon model to 360K in year one of her hair loss studio Why her entire business model can be summed up in two words: transparency and integrity The power of profit margin, specialization, and strategic delegation (and how one hire, Jenny, changed everything) How she now travels the country in her Airstream while coaching stylists to create prosperity without burnout If you've ever wondered, "Can I really build a values-led business that actually pays me?"—this conversation is your permission slip. Follow Shanna: 🌐 Website: https://www.studioyoueducation.com/ 📸 Instagram: https://www.instagram.com/studioyou_education/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

Salon success isn't luck—it's structure. In this Brazen & Bold conversation, Pinup Studio owner Christina Kirkey shares how she built an inclusive, high-energy culture (pink confetti cannons and all), then operationalized growth with a simple, editable system her whole team actually uses. The result? In their first full year with the Playbook, every stylist is on track to hit their annual goal—up from just three last year. We cover culture without gossip, celebrating wins, embracing seasons of growth, and the practical framework behind Christina's Stylist Playbook: annual/quarterly/monthly goal setting, number tracking, guided 1:1 prompts, and mid-year recalibration. If you want more than "pretty hair"—you want a profitable chair—this one's for you. Christy's Playbook: Stylists don't get lucky…they get strategic. A digital, editable, stylist-designed guide to set goals, track progress, and grow with intention. Buy once, use it forever. Yearly/Quarterly/Monthly goal setting Content & holiday prep Editable/brandable for teams Simple number tracking Built by a six-figure stylist and seven-figure salon owner 👉 Get the Playbook » https://stylistplaybook.myflodesk.com/stylistplaybook Follow Christina: 🌐 Website: https://pinupstudionc.com/ 📸 Instagram: https://www.instagram.com/ps.christinak/ 📸 Instagram: https://www.instagram.com/pinupstudio_nc/ 💼 LinkedIn: https://www.linkedin.com/in/christina-kirkey-55a05b366/ Branding and consistency are everything. Let Spark do the work for you—from setup to weekly execution. 👉 Talk to Spark » Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal — https://www.instagram.com/sparkproglobal 🔗 LinkedIn: Spark Pro Global — https://www.linkedin.com/company/spark-pro-global Heather's Instagram: 📸 @heather.tantrumsalon — https://www.instagram.com/heather.tantrumsalon

Your salon might look amazing in person — but what does it look like online?   In this episode of Brazen & Bold, Heather sits down with Kip Dodson, owner of A Moment's Peace Salon & Day Spa and the mind behind the Digital Basic Score — a revolutionary audit that exposes what's really happening behind your digital storefront.   Kip reveals how his system helped him build over 14,000 verified reviews, dominate search rankings, and create effortless client booking flows. Together, they pull back the curtain on why ads and SEO might not be your problem at all — it's your digital curb appeal that's holding you back.   You'll walk away with a clear understanding of:   Why your website, Yelp, Google, and socials might be working against you   How AI search is changing what clients see first (and what they trust most)   The free fixes that instantly boost credibility and conversion   If your digital presence isn't converting, it's time to stop guessing — and start auditing.   💻 Get your own Digital Basic Score 👉 Visit www.amomentspeace.com/digitalbasicscore and mention Brazen & Bold for 50% off your first audit.   FOLLOW Kip! LinkedIn: https://www.linkedin.com/in/kip-dodson-4400944/   Salon Website: https://amomentspeace.com/   Powered by: Spark Pro Global – sparkprosalon.com   Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global   Heather's Instagram: 📸 @heather.tantrumsalon

Salon Today's Stacey Soble joins Heather to unpack the evolution of salon ownership—how top owners moved from "busy behind the chair" to data-driven CEOs running profitable, sustainable companies. Stacey shares the backstory of Salon Today's Top 200, why Data Driven Salon Summit matters (even if you're "not a numbers person"), and practical ways to use software, KPIs, and best-practice essays to grow. You'll hear how a New Hampshire salon survived a sewage flood (yes, really) with smart coaching and gamified goals—plus the latest on Salon Today's push into wellness content and what judges look for in standout applications. If you want to get off the hamster wheel and build a business that works, this episode is your roadmap. Salon Today 200: https://www.salontoday.com/awards-contests/salon-today-200 Stacey's Podcast: https://www.b2xsalon.com/shows/10/episodes/16 Stacey's LinkedIn: https://www.linkedin.com/in/stacey-soble-5308a310/ Bobit Business Media LinkedIn: https://www.linkedin.com/company/bobit-business-media/ Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon

In this special Brazen & Bold takeover, Lucy Randall, COO of Spark Pro Global, sits down with Spark's Client Success Managers—Peter, Vonn, Diether, and Paul—to reveal what really makes a virtual assistant partnership thrive. Learn proven systems for delegation, team leadership, and clarity-driven communication that turn overwhelm into growth. Discover how top business owners leverage virtual assistants not just to complete tasks—but to own results. Perfect for entrepreneurs, salon owners, and service-based leaders ready to scale with confidence. Powered by: Spark Pro Global – sparkprosalon.com Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon

On this Brazen & Bold episode, host Heather Harris sits down with Chris Kenney and Julie Cabezas, the duo behind Self Made, to reveal the "high-ticket advantage" corporate leaders use to launch premium boutique consulting companies. If you've built empires for others, this is your blueprint to launch your brand, monetize your genius, and build your legacy—without burning out. You'll learn how to transform decades of Career Capital™️ into a category-defining offer, price at a premium, and lead enrollment conversations that feel like service (not sales). Julie shares the copy and positioning moves that 10x authority, while Chris breaks down mindset, packaging, and conversion events that turn expertise into revenue. Real stories, practical frameworks, and repeatable steps for consultants, coaches, agency owners, and creators ready to go high-ticket. Powered by: Spark Pro Global – sparkprosalon.com Follow Chris & Julie! 📧 Email: chris@chriskenneycoaching.com 📧 Email: julie@selfmadesales.com 💻 Website: www.selfmadesales.com 📸 Instagram: instagram.com/selfmadesales 🔗 LinkedIn: linkedin.com/in/thechriskenney Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon

In this episode of Brazen & Bold, Heather sits down with Kristi Day—visionary salon owner, international educator, and founder of Drop Dead Studio and Drop Dead Extensions. Kristi shares her raw and inspiring journey, from opening a salon at a young age to building a global brand with her husband, navigating alopecia with strength and humor, and creating space for innovation in the beauty industry. We'll talk about branding, business growth, creativity, and the surprising role of gratitude in sustaining success. Whether you're a stylist, salon owner, or simply love hearing powerful stories of resilience and reinvention, this episode will leave you inspired to create boldly and live authentically. Powered by: Spark Pro Global – sparkprosalon.com Follow Kristi! 📧 Email: kristi@dropdeadsalon.com 💻 Salon Website: www.dropdeadsalon.com 💻 Hair Extensions Website: dropdeadextensions.com 📸 Instagram: instagram.com/dropdeadkristi 🎉 Deadfest 2025: dropdeadextensions.com/pages/deadfest25 Spark Links: 📸 Instagram: @sparkproglobal 🔗 LinkedIn: Spark Pro Global Heather's Instagram: 📸 @heather.tantrumsalon

In this Brazen & Bold episode, Heather Harris interviews Jacqueline Rodriguez—clean beauty expert, salon owner, and Holistic Salon Academy founder—on creating a sustainable salon that's profitable, non-toxic, and guest-obsessed. Learn how to transition from traditional products to eco-friendly salon systems, lead with conscious leadership, and use neuro coaching + energy healing to shift team culture and retention. We cover scalp health, clean product vetting, avoiding greenwashing, reducing waste, and building a loyal, values-aligned clientele. Perfect for salon owners, beauty pros, and clean beauty lovers exploring green beauty, holistic salon practices, Oway and Innersense routines, and sustainable profitability. Listen for actionable steps you can implement today—without sacrificing results or revenue. Powered by: Spark Pro Global – sparkprosalon.com Follow Jacquelyn! 📧 Email: jacquelyn@enlightenedstyles.com 🌐 Website: https://www.cleanbeautybiz.com/ 📸 Instagram: https://www.instagram.com/cleanbeautybizcoach/ 💼 LinkedIn: https://www.linkedin.com/in/cleanbeautybizcoach/ ▶️ YouTube: https://www.youtube.com/@cleanbeautybizcoach Spark Links: IG: https://www.instagram.com/sparkproglobal/ LinkedIn: https://www.linkedin.com/company/spark-pro-global/ Heather IG: https://www.instagram.com/heather.tantrumsalon  

What do gale-force winds, a $600 "little piece of glass," and a last-minute call to photograph two presidents have in common? Today's guest: Alec Watson. In this delightfully unhinged (in the best way) episode of Brazen & Bold, Heather and Alec kick off with a literal gear-rescue mission after a windswept dance shoot, detour through Heather's "iguana phase" chemical peel, and land on some of the wildest behind-the-scenes stories you'll hear this week—like the time Microsoft rang during taxi-in to ask Alec to photograph Obama and the President of China (and why two security teams argued over which memory card he could use). A former rock musician turned award-winning commercial photographer and film-school grad, Alec unpacks: Why fortune favors the bold (and the persistent) How giving people permission changes portraits—and lives Redefining success when the scoreboard says "not this time" The sprinting metaphor: chasing those 3 seconds of pure joy—even if the other 97 hurt It's funny, fast, and full of creative fuel. If you've ever needed a nudge to say "yes," this is it. ---- POWERED BY: Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/MzgsDMxVIn0 FOLLOW Alec! Email: alec@alecwatson.com  Website: https://www.alecwatson.com/ Instagram: @photographeralecwatson Business IG: @photographeralecwatson LinkedIn: https://www.linkedin.com/in/alec-watson-1ba5447/?originalSubdomain=ca GIFTS Spark Instagram: https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram: https://www.instagram.com/heather.tantrumsalon/

Ready to be inspired by two women who turned chaos into clarity and built a salon empire with heart, grit, and badass energy? 💥 What happens when you almost talk yourself out of chasing your dream… but then decide to do it anyway? That's exactly the moment Bennie Pollard shares in this episode of the Brazen & Bold Podcast. Heather Harris sits down with this award-winning salon owner, author, and founder of Cool Beauty Consulting to talk about the wild ride from small-town beginnings to building a beauty empire. From backstage at NAHA to launching brands and mentoring stylists, Bennie proves that courage, grit, and a little humor go a long way. Get ready for stories that will make you laugh, nod your head, and maybe even rethink what's possible. You'll hear why his motto is "get out of the car" (spoiler: it's not about driving) and how that bold mindset can transform your salon, your business, and your life. 👉 If you're a stylist, salon owner, or entrepreneur who needs a push to stop second-guessing and start moving, this episode is your sign. ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube:  https://youtu.be/QvJ7hGVsKRM FOLLOW Bennie! Email: bennie@coolbeautyconsulting.com Website: https://coolbeautyconsulting.com/ Instagram: @benniepollard Business IG: @coolbeautyconsulting COOL BEAUTY CONSULTING 216 Production Ct. Louisville, KY 40299 Support Center: 502-742-3814 Toll Free: 866-227-4448 info@coolbeautyconsulting.com GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/ 

Ready to be inspired by two women who turned chaos into clarity and built a salon empire with heart, grit, and badass energy? 💥 In this episode of Brazen and Bold, Heather sits down with Rhysa Anderson and Abigail Brown of Baddhare Salon and the Bad Hair Alliance. From their early days as stylist + assistant to becoming co-owners of a thriving 3,000 sq. ft. salon, these two share the real story behind juggling motherhood, leadership, and entrepreneurship — all while creating an app that's about to change the beauty industry. We cover: ✨ How to turn breakdowns into breakthroughs with communication ✨ What it really takes to scale a salon business past survival ✨ The power of resilience (and wine by noon when needed 🍷) ✨ Their brand-new Badass Money Map app for salon owners This is more than salon talk — it's about leadership, freedom, and building businesses that thrive without burning out. ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/XBVzP7n5YJA FOLLOW Rhysa and Abby! Email:  abigailbrown.r@gmail.com rhysaanderson3@gmail.com Website: https://baddhare.com Instagram: absrbrown Business IG: @baddharealliance Telephone no Abigail Brown: (843) 839-1805 Rhysa Anderson: (843) 839-1805 GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/ 

Brazen and Bold: Heather sits down with industry legend and changemaker Scott Buchanan—founder of Scott J Salons and President of Intercoiffure—for a conversation packed with wisdom, laughs, and leadership gems. Scott has achieved what few in beauty can: building a brand so strong that team members have stayed with him for 30+ years. Heather dives into his best practices for creating a household name while keeping a loyal, thriving team. From recognizing that each stylist builds their own brand under his umbrella, to the systems that keep everything running smoothly, Scott shares the principles that guide every decision: Is it good for the salon? Is it good for the team? Is it good for the client? He also talks about the power of delegation, surrounding yourself with people who excel where you don't, and why true leadership means letting others shine. 💡 If you're managing a team or looking for ways to grow your business without burning out, this episode is full of bold insights you won't want to miss! ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/lkhL4LYXaMs FOLLOW Scott! Email: scott@intercoiffure.com Website: https://scottj.com/ Instagram: @scottj_dreambuilder_ Business IG: @scottjaveda Facebook: https://www.facebook.com/ScottJMorningsideHeights/ Yelp: https://www.yelp.com/biz/scott-j-aveda-salon-upper-east-side-new-york-2 LinkedIn: https://www.linkedin.com/in/scott-j-buchanan-044290b/ GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/

This week, Heather sits down with Chris from Self-Made Sales — a powerhouse business coach who helps entrepreneurs realize their true worth, charge what they deserve, and sell their services with confidence. Chris dives into the surprising secret behind high-ticket success: self-love. He shares why leaning fully into your emotions (yep, even the messy ones like anger) is the key to showing up at 100%, hitting your goals, and living your best entrepreneurial life. You'll hear why celebrating your wins matters just as much as learning from your losses — and why brushing over accomplishments is killing your momentum. Chris also unpacks how not dwelling on the "misses" but instead focusing on lessons learned will radically shift your growth. And his biggest game-changer? The Loss Authority Mindset — walking into every challenge believing, "There is always a solution." When you do, your world changes. Whether you're a small business owner, a salon leader, or just someone hungry for a powerful new outlook on life, this episode is your permission slip to dream bigger, charge higher, and love harder. ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/sADYGiuZCZ0 FOLLOW Chris! Email: chris@chriskenneycoaching.com Website: https://selfmadesales.com/ Instagram: https://www.instagram.com/selfmadesales/ LinkedIn: https://www.linkedin.com/in/thechriskenney/ GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/

What do you get when you mix marketing brains, salon grit, and a family-run hustle? You get Brynne Travis—Co-Founder of My Salon Concierge and your new favorite automation expert. In this high-energy episode, Heather and Brynne get real about what it takes to actually grow your salon in 2025. Brynne shares how she and her brother Jack turned their own salon experience into a lead-gen machine for salon owners across the country—and why the front desk is your secret weapon for booking more clients, selling more products, and boosting your bottom line. Inside this episode: ⚡ The #1 mindset shift of thriving salon CEOs 📞 Why your front desk is leaving money on the table 🧠 How to automate leads without losing the personal touch 💸 The scary cost of missed opportunities 🙌 And the wild ride of being a woman in business! If you're tired of doing all the things and ready to build smarter—not just harder—this one's for you. 📲 Hit play and let's get bold. ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/Jhnl2MijvNE FOLLOW Brynne! Email: brynne@mysalonconcierge.com Website: https://mysalonconcierge.com/about  Instagram: https://www.instagram.com/mysalonconcierge/ LinkedIn: https://www.linkedin.com/in/brynne-travis-b308b859/ GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/

Stepping into Ownership: Real Talk with Jennifer In this episode, Jennifer gets real about what it's actually like taking over a salon. From balancing leadership with life to investing in herself through coaching (and even ChatGPT!), she shares the game-changing lessons she's learned. Her #1 tip? Treat your salon like a business. Know your numbers, document what works, and hire with purpose. It's honest, inspiring, and full of "why didn't I do that sooner?" moments. Plus, Jennifer drops gems on team building, systems, and owning your role as a boss. Don't miss this one—and check out her own podcast for more unfiltered insight! ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/lQl0AwxSHU0 FOLLOW Jennifer! Email: info@refinedbeautyboutique.com Website: https://refinedbeautyboutique.com/jennifer/ Instagram: @jenniferjadebeauty Business IG: @refinedbeautyboutique LinkedIn: https://www.linkedin.com/in/refinedbeautyboutique/ GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/

Get ready for a wild (and inspiring!) ride on this episode of Brazen & Bold as Heather chats with the one and only Mitch Eubanks—salon owner, leader, and yes… former professional dancer! 💃✂ Before picking up a pair of shears, Mitch was dancing on stages across the country. But his biggest performance came after taking ownership of a salon in Florida—only to experience a full-blown walkout. 😱 Instead of crumbling, Mitch did what true leaders do: he listened, learned, and rebuilt with heart, humor, and a whole lot of humility. This episode is packed with laughter, raw truth, and golden nuggets on how to lead through chaos, earn your team's trust, and come out stronger (and sassier) on the other side. If you're a business owner or team leader—this one's a must! ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/_i02_HRufoo FOLLOW Mitch! Email: mitch@yourmwsalon.com Website: https://yourmwsalon.com/ Instagram: https://www.instagram.com/mwpops Business IG: @mitchellwadesalon LinkedIn: https://www.linkedin.com/in/mitchellwade?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BO8UgyWnERHaN%2FLeBPAA4wQ%3D%3D GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/

New episode: Heather sits down with Ross Loveland, founder of True Profit Salons and salon owner, who opens up about his lowest lows and how he rose above them. They dive into Profit First — a simple but powerful cash management system that helps salon owners set aside consistent profit, reduce stress, and make smarter decisions. Ross explains why Profit First is a game changer for salons: financial peace of mind, predictable income, confident growth decisions, and a true competitive edge. A must-listen for any salon owner ready to take control of their finances and build a stronger, more sustainable business. ---- POWERED BY:  Spark Pro Global sparkprosalon.com YouTube: https://youtu.be/b4xSUtLd25g   FOLLOW Ross! Website: https://trueprofitsalons.com/ Instagram: https://www.instagram.com/rossloveland Business IG: @trueprofitsalons LinkedIn: https://www.linkedin.com/in/rossloveland/ GIFTS Spark Instagram:  https://www.instagram.com/sparkproglobal Spark LinkedIn: https://www.linkedin.com/company/102056217/admin/page-posts/published/ Heather Instagram:  https://www.instagram.com/heather.tantrumsalon/