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HR on the Frontline
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HR on the Frontline

Author: Guusto

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How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?

HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. 


Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them. 

New episodes every 2 weeks.

73 Episodes
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Send a text Accessibility isn’t just the right thing to do It can be a strategic advantage. Today, we’re talking about how inclusive design, proactive accommodations, and accessibility thinking can transform the employee experience and make your company more competitive. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out ...
Send a text Gratitude was never meant to be a checklist item. Especially in hiring. Candidates feel pressured to send the “perfect” thank-you note… and some managers treat it like a secret pass/fail test. But here’s the truth: a scripted thank-you email isn’t the same as genuine appreciation — and confusing the two is hurting both candidates and companies. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lea...
Send a text DEI is talked about constantly, but there’s a whole side of it that doesn’t get the attention it deserves. Disability inclusion and caregiver support aren’t “nice-to-haves.” They’re a big part of the workforce and ignoring them means we’re leaving out the people who need equity and belonging the most. Our guest today has spent her career helping organizations get this right, with practical, empathy driven strategies that support employees and protect the business. HR on the Fron...
2025: A Year in Review

2025: A Year in Review

2026-01-1345:58

Send a text As we head into 2026, we wanted to pause, not to predict what’s next, and not to replay the same trends you’ve already heard a dozen times, but to be honest about what last year actually looked like for HR and ops leaders. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text Frontline workers are used to feeling disconnected. While corporate teams adapt to hybrid work, digital tools, and AI, many frontline employees are still operating in an entirely different reality, one where communication gaps, lack of access, and missed touchpoints are daily hurdles. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on ...
Send a text Workforce transformations are messy… and HR is the first to feel the heat. Our guest today has been in the trenches, leading change at major organizations. She’s here to share what it really takes to manage the human side of transformation with empathy, how to keep employees engaged, and how to help leaders make changes stick — all without burning out their teams. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s wo...
Send a text Most companies talk about values. Few actually live them. Dean Mathews built OnTheClock into a 4.9-star workplace and a product used by thousands — without sacrificing his values or his team’s engagement. Today, he’s sharing the surprising choices, hard lessons, and behind-the-scenes strategies that make a company and product truly work together. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges...
Send a text Culture won’t save you if your workplace is shaped by fear, control, or mixed messages. Chloe Waind joins us to unpack how misaligned values quietly shape performance and what it takes to build a workplace people actually want to be part of. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketi...
Send a text HR needs to be more strategic— but no one tells you what that actually means. Our guest today will. With 30 years in the seat, he’s here to break it down. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text We love a good wellness initiative, but if your company culture is the problem, no amount of breathwork will fix it. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text Tech transformation isn’t just about the tools—it’s about the people who use them. Today we’re joined by Sarah Katherine Schmidt, People Operations Leader and AI-for-HR Thought Leader, to explore how HR can lead meaningful, lasting tech change. We’ll dig into people-first strategies, how to build real buy-in, and ways to empower champions across your organization. — Pitching a new program to your executive team can be daunting, but it doesn’t have to be! With the right tools, you ...
Send a text Today’s working parents don’t want to have to compromise their career progress for the sake of their families – or vice versa. That’s why a good parental leave policy can actually be a competitive advantage when it comes to attracting and retaining staff. But what goes into getting parental leave right? How do you ensure that working parents are given the support they need, both before and after their new arrivals? And how do you ensure that they get the same opportunities t...
Send a text Engagement efforts fail if your wellness policy is lacking— or missing all together. Let’s find out how to make it right! HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text On the other side of a global pandemic, if there’s one thing we learned, it’s just how vital the work of dedicated employees in the healthcare industry really is. But the sector is facing a labour shortage crisis in the next decade, and organizations in every part of the industry are finding it increasingly difficult to attract and retain both clinical and non-clinical staff. So how can HR leaders in healthcare help to turn the tide? HR on the Frontline delivers real conve...
Send a text Motivation goes beyond paychecks and perks—it's about creating a workforce that fits people’s lives. Today, we’re diving into the power of custom-fit workforces, exploring why blending full-time, part-time, fractional, and flex roles can unlock the true potential of your team. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on th...
Send a text Employee wellbeing is essential, but so is protecting managers and HR. Today, we look at how to support wellbeing while ensuring clear boundaries for those leading the way. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text Is Employee Appreciation Day a standout event at your company, or does it pass by unnoticed? Do your employees eagerly anticipate it, or is it just another day on the calendar? Beyond this single day, how else does your company celebrate and recognize its team throughout the year? HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the sh...
Send a text Appreciation is more than just a “thank you”—it’s about recognizing what truly drives your team. With Employee Appreciation Day coming up, we’re going to find out how managers can boost engagement and performance by mastering the art of recognition— especially for frontline teams. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the ...
Send a text Feedback isn’t just a corporate buzzword—it’s the backbone of thriving teams. Today, we’re learning how to build a culture of feedback that aligns leadership, empowers employees, and scales across even the most complex workforces. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
Send a text Is the candidate experience broken? Today, we’re digging into why it fails so often and what needs to change to truly respect and engage the people behind the applications. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out anytime at marketing@guusto.com
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