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The Child Care Business Podcast
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The Child Care Business Podcast

Author: Procare Solutions

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This podcast, brought to you by Procare Solutions, is all about giving child care, preschool, daycare, afterschool and other early education professionals a fun and upbeat way to learn about strategies and inspiration they can use to thrive. You’ll hear from a variety of child care thought leaders, including educators, owners and industry experts, on ways to innovate to meet the needs of the children you serve. From practical tips for managing operations to uplifting stories of transformation and triumph, this podcast will be chock-full of insights you can use to fully realize the potential of your child care business.
67 Episodes
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Learn how to take charge of your child care program’s finances in this episode! Michael Blanco, CPA, multisite owner and founder of Radius Childcare Solutions, shares his expert tips on streamlining tuition collection, identifying financial red flags and creating a budget for your center. To learn more about Michael and his work at Radius Childcare Solutions, visit www.radiuschildcaresolutions.com.
Literacy begins with embracing the whole child, says Stacy Benge, an expert on early literacy and a proponent of child-led play. Her mission to help educators approach literacy in a way that builds confident, curious, lifelong learners. In this podcast, Stacy defines child-led play (and dispels myths about it), including the difference between child-led and adult-led learning. Stacy also explains how child-led play develops skills essential to literacy, and go through each of the...
Heather White is a multi-site owner who is part of The PREP Schools franchise, and she’s a licensed director and speaker. Finding ways to help fellow child care leaders find joy in their jobs and lives is a huge passion of hers. In this podcast, Heather shares her six professional pillars of child care success and delves into how each matters in being successful in early childhood education and in being happy leading a program. Those pillars are: mindset, team, systems, marketing, financial a...
In this episode, Kelly Matthews and Paula Drew of the Wisconsin Early Childhood Association describe how to create a family handbook for your child care center. This handbook is key to your bottom line, your reputation and ultimately, your business. They give the following writing tips: Use a consistent font and formatting throughout. Review carefully for correct spelling and grammar. Write in plain language that is easy to understand. Do you serve families who speak languages...
Mr. Ty, the Childcare Whisperer, has the answers to your child care questions! Among the questions he answers in this podcast: How can you encourage middle management to not be friends or overly friendly, causing a divide between teachers? How can I encourage staff to take initiative and feel empowered in their roles while maintaining consistency in classroom practices? As a new owner taking over a center that has a tarnished reputation and frustrated staff, how can I get community and staff ...
Dr. Nermeen Dashoush is the chief learning officer of MarcoPolo Learning, the award-winning global developer of educational products and instructional resources, and she's also a clinical associate professor of early childhood education at Boston University. In this episode, she shares her insights about how early childhood education programs can use videos in their classroom to supplement lesson plans. She explains the appropriate length for videos in classrooms, as well as the importance of...
In this important episode, Jon Pollock, chief product officer at Procare Solutions, and Kathlyn McHenry, director of state policy and government relations at the Early Care & Education Consortium, share their expert insights on the latest business trends and legislative updates. Many of their insights draw on the findings of the 2025 Procare Child Care Business Trends Report. Jon and Kathlyn discuss important trends in ECE in areas including enrollment, staffing, software and what's...
"You cannot be a director if you don't have a vision," says Mr. Ty, the Childcare Whisperer who is the president of The Childcare Agency, a popular motivational/keynote speaker and an early childhood education teams coach. In this podcast, Mr. Ty shares his tips from his years of experience working in ECE, including what he sees as problems that must be fixed. On that list: Putting a Band-Aid over a problem instead of looking at a long-term effect, we put a bandaid over things instead of loo...
The Child Development Associate CDA credential, better known as the CDA, is the most widely recognized credential in early childhood education. It is an important part of career advancement in the field, but many talented teachers do not have the certification. In this podcast, Sammantha Boyle, a curriculum manager at Procare Solutions, breaks down step-by-step what the CDA is and how to earn it. She also describes how child care center directors and owners can support their sta...
Samantha Phillips is an insurance broker who specializes in insuring child care centers, a job that is especially tough this days as ECE businesses struggle to find and keep insurance. Costs are soaring. Samantha said she has a client in Massachusetts whose insurance DOUBLED, from $25,000 a year to $50,000 a year .. and the client had never filed a claim. And paying that amount was the client's only option. That's just one example Samantha shares during this podcast. She also gives e...
Molly Hichens is a second-generation owner at Bright Beginnings Preschool, which has three locations in Charlottesville, Virginia, and is about to celebrate 40 years in business! She’s also an accomplished child care consultant and speaker. In this episode, Molly breaks down some tips for how child care center leaders can attract new families! Those tips include: Highlighting three to five unique selling points, also known as value propositionsMake the tours special for prospective fa...
Kathe Petchel began her education career working as a public school teacher before opening her own preschool center in 1984. She now owns three sites serving more than 300 families in Charlottesville, Virginia. In 2017, Kathe joined HINGE Advisors, where she now works in business development. In this podcast, she shares her tips on using creative leadership and assessments to train child care center staff. Among the topics she discusses: How to "gamify" staff assessmentsTips for compliance c...
Beth Cannon is the owner of 13 Stretch-N-Grow child enrichment franchises and is an expert in early childhood education working as a speaker, trainer and coach. One of her talents is teaching child care center leaders how to develop talent from within their current staff, which is especially important as owners and directors struggle to retain high quality staff. In this podcast, Beth shares her tips for identifying staff who are ready for more responsibilities as well as the importance of ...
Are you ready to take your child care center to the next level? Whether you're a seasoned child care professional or just starting out, the tips from Caroline Jens shared in this podcast will help you grow and succeed in the competitive world of early childhood education and management! Caroline is the owner and co-founder of Child Care Biz Help and has dedicated nearly 20 years to child care. She is an expert in business development, leadership, finance, web development, internet marketing ...
Kathy Ligon is the founder & CEO of HINGE Advisors. Trained as a public accountant, Kathy has more than 35 years of experience in educational operations. During that time, she has found there are five pillars to the success of a child care business: occupancy, tuition rates, discounting practices, salary costs and rent-cost management. Listen as Kathy walks us through each of these pillars in detail to learn how you can grow your child care business! To learn more about Kathy and h...
Procare Solutions recently released our 2024 Child Care Management Software Industry Trends Report, which provides a comprehensive look at the current state of the child care industry’s use of technology as well as challenges that early childhood education programs must adapt to, and overcome, to thrive. But the findings detailed in this report go deeper than software. In compiling this data, the goal was to better understand the obstacles being faced by child care providers. To provide mor...
Technology scares people, and that's true for child care employees. "Easing them into it helps, and really slowing it down and teaching them," says LaToya Riggins, vice president of professional development of CRAFT by Better Futures. Proper training and guidance is key, and so is showing employees how they'll benefit from using technology ... and that you're ready to help them. "Don't be afraid. Technology is a beautiful thing when used correctly. Give it a chance," she says. In ...
Tuition collection can be a breeze when families can easily pay you on time and with their preferred method of payment. And for today’s parents, their preferred method overwhelmingly is digital, whether through autopay from their checking accounts or by debit cards and credit cards. The perks of accepting digital payments at your child care program are many, for both you and them! In this podcast, you'll learn more how your center will benefit with streamlined financial processe...
A tour of your child care center should be your Super Bowl, says Molly Hichens. Are you doing enough to wow families who tour your daycare or preschool? Molly is a second-generation owner at Bright Beginnings Preschool, which has three locations in Charlottesville, Virginia, and is about to celebrate 40 years in business! She’s also an accomplished child care consultant and speaker. And when it comes to giving tours to prospective families, she has a lot of great ideas to share, including:&n...
Beginning September 30, 2023, states could be forced to deal with the loss of billions of dollars in federal funding, which will lead to a mass disruption in the child care landscape. The $24 billion that went to child cares was part of a pandemic program, and has been the largest investment in child care in history. Without that funding, 3.2 million children could lose spots in child cares and more than 70,000 centers could close, according to a Century Foundation report. In this podcast,...
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