Process Improvement Practioners Show

14 Episodes

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Episode 13: Process Mapping Q&A

2026-06-2232:51

Send us Fan Mail In this Process Improvement Practitioners Show Q&A episode, I answer listener questions from our three-part series on process mapping. We discuss how to determine when a process should be mapped, how much detail belongs in a process map, and what to do when subject matter experts disagree about how the process actually works. I also share thoughts on whether process mapping should be performed internally or facilitated by an outside expert, common mistakes organizations m...

Episode 12: The Process Improvement State of Mind - Q&A

2026-06-2031:32

Send us Fan Mail In this special Q&A episode of The Process Improvement Practitioners Show, I answer listener questions about the Process Improvement Leader State of Mind series. We discuss how to influence leaders when you have no formal authority, what to do when leadership says they want change but their actions suggest otherwise, and how to stay motivated after repeated improvement efforts fail to stick. I also share the process improvement derailer I've struggled with most personally...

Episode 11: How to Perform a Failure Mode and Effects Analysis (FMEA)

2025-12-0450:28

Send us Fan Mail Welcome to the episode nobody wants to sit through but everybody needs. Today we tackle one of the heaviest (and most valuable) tools in the process-improvement toolbox: the Failure Mode and Effects Analysis — FMEA. Think of it as the colonoscopy your process never asked for but desperately needs. It’s long, occasionally uncomfortable, and you’ll see things you can’t unsee… but it just might save the patient. In this episode I walk you through: Why FMEA is worth the heroic ef...

Episode 10: Why You Should Consider PMP Certification

2025-11-1151:39

Send us Fan Mail After a long pause in producing episodes, I’m back to talk about something that’s been a major milestone in my professional journey — earning the Project Management Professional (PMP®) certification. In this episode, I share: What the PMP is and what it representsWhy I decided to pursue it after years of hesitationHow process improvement professionals can benefit from itWhat the exam is really like — from prep to mindsetWhat I’d do differently if I had to start overIf you’ve ...

Episode 9: Defining the Continuous Improvement Organization – Part 2

2025-08-0719:02

Send us Fan Mail In the second half of our discussion on what defines a world-class CI organization, we explore the remaining four domains that complete the framework: Process & System Indicators, Alignment with Metrics, Leadership & Resource Support, and Outcome-Based Indicators. From enterprise methodologies to the importance of sustained improvements, company-wide alignment, and financial outcomes, this episode provides a blueprint for assessing and advancing your CI maturity. We a...

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