Veriff Voices

Feeld's Lead Product Manager Lavina Lim joins host Anisah Osman Britton to explore what trust really means in modern dating. From AI-generated identities to catfishing to protecting vulnerable communities, Lavina shares how Feeld and Veriff built a verification experience that supports authenticity without limiting self-expression. A sharp, honest look at the future of intimacy, safety, and connection online. Produced by Any Other Business.

As Veriff celebrates its 10-year anniversary, we've explored the founders, the product, the customers, and the technology behind the company. But this episode of Veriff 10 shifts focus to something less tangible but just as defining: the story.  Host Anisah Osman Britton sits down with Carly Brantz, Veriff's Chief Marketing Officer, and Karita Sall, Vice President of Global Communications, to talk about how Veriff's identity has evolved, from a small Estonian startup pitching its very first press conference, to a global trust brand shaping a new category. Produced by Any Other Business.

In the third anniversary special, board member Ott Kaukver and Chief Product and Technology Officer Hubert Behaghel join host Anisah Osman Britton to explore how Veriff balances innovation and discipline in an age defined by AI. From the early decision not to sell the company to reimagining identity for humans and machines alike, this episode is a look inside how Veriff continues to shape the future of trust. Hosted by Anisah Osman Britton and produced by Any Other Business.

They were there from the beginning, the early believers who saw Veriff's potential long before it became a global leader in digital trust. In this 10th anniversary episode, Anisah Osman Britton speaks with Taavi Kotka, IT visionary, entrepreneur, and digital transformation advocate, and Rainer Sternfeld, engineer, entrepreneur, and managing partner at NordicNinja, about the early days of Veriff, what convinced them to back a young founder with a bold idea, and how that belief turned into a decade of innovation, resilience, and global impact. Produced by Any Other Business.  

Ten years ago, Veriff began as a small Estonian startup with a simple idea: to make the internet safer, one verification at a time. In this special anniversary episode, Founder and CEO Kaarel Kotkas reflects on Veriff's journey from an island in the Baltic Sea to a global leader in digital trust, and shares his vision for the next decade of identity. Produced by Any Other Business.

Fraud now accounts for 43% of all crime in the UK. In this episode of Veriff Voices, Cifas Director Rachael Tiffen breaks down the latest fraud research, exploring AI-driven identity fraud, insider threats, and why cross-sector collaboration is critical to restoring digital trust. [00:17] Introduction [01:05] What Cifas does and why cross-sector data sharing matters [04:04] Fraudscape explained and why fraud is a national emergency [06:05] Identity fraud as the UK's biggest fraud threat [08:25] Is legislation keeping up with the fraud landscape? [11:48] Companies House reform and mandatory identity verification [14:52] How AI is supercharging fraud [18:00] Deepfakes, voice cloning, and synthetic identities: the human impact of fraud and romance scams [20:33] Selling identities and the rise of money muling [22:44] Why young people are being targeted [25:38] Insider fraud and why it's increasing [29:22] Polygamous working and fake employment histories [32:28] What effective fraud collaboration really looks like

We caught up with Bruce Ackerman, Head of Sales at end-to-end verification orchestration specialist Grid, to discuss why collaboration, adaptability, and smarter verification are key to staying ahead of fraud. [00:18] Introduction to fraud and digital identity [03:48] Understanding synthetic identities and AI fraud [06:42] User experience in fraud prevention [08:05] Customer concerns and business strategies [13:10] The need for collaboration in fraud prevention and building a collaborative anti-fraud ecosystem [17:53] Understanding the cost of fraud [19:35] The slow response of financial institutions [21:45] The future of data sharing in finance [24:40] Evolving threats and job security [27:25] Fraud prevention as a revenue driver [31:54] The partnership between Grid and Veriff

How do digital transformation and identity verification work together to fight fraud? SaaS Production CTO Quentin Fahrner joins us to share how smarter tech, smoother integrations, and AI are shaping a safer digital future. [00:59] Introduction to digital transformation and verification technology [02:31] SaaS Production's unique approach and expertise [05:36] Addressing fraud and the need for identity verification [07:04] Implementation experience integrating Veriff solutions [12:00] Impact of identity verification on fraud prevention [14:01] User experience and balancing security with convenience [16:12] Challenges in digital transformation [17:35] Emerging trends in AI and cybersecurity [23:36] The future of digital identity verification [26:54] Striking a balance between security and user experience [30:57] Future innovations at SaaS Production   Read more about Veriff and SaaS Production's partnership: https://www.veriff.com/case-studies/veriff-and-saas-production-protect-an-ecommerce-marketplace

Digital signatures are no longer a nice-to-have, they're becoming the backbone of modern business. In this episode of Veriff Voices, we sat down with Federico Bond, co-founder and CTO of Signatura, to unpack how electronic signatures are transforming financial transactions and legal workflows across Latin America. [00:00] Introduction [02:44] Challenges in the Latin American market [06:00] Pain points solved by e-signatures [09:10] Regulatory landscape and compliance [10:50] Integration of identity verification solutions [14:11] Future of digital identity and signatures [16:28] Addressing fraud and security threats [17:52] Advice for startups on choosing partners [21:45] Impact of Veriff solutions on Signatura [25:15] Looking ahead: future developments for Signatura [26:45] Regional nuances in Latin America

In this episode of Veriff Voices, we sat down with Romeo Ju, Founder and CEO of Bancoli, to explore the rapidly evolving world of global payments and digital identity verification. From scaling payments across 85+ countries to navigating complex compliance landscapes, Romeo shares how Bancoli is tackling challenges like fraud prevention, AI-driven threats, and regulatory hurdles while delivering seamless user experiences. Discover why speed, UX, and cultural alignment matter when choosing partners, how Veriff helps Bancoli onboard users securely at scale, and what innovations, from NFC-based ID verification to biometric authentication, will define the future of KYC and global financial services.  [00:17] Introduction to global payments and Bancoli [02:46] Challenges in global payments [04:03] Navigating regulatory compliance [05:27] Partnership with Veriff: a strategic move [09:06] User experience in financial services and balancing security [12:13] Continuous improvement and testing [15:43] The role of AI in fraud prevention [19:21] Future of identity verification [21:47] Integration process with Veriff [24:14] Measuring impact and efficiency [28:55] Future trends in financial services  

In this episode of Veriff Voices, we explore the challenges and trends in the telco sector, particularly regarding customer onboarding and fraud prevention, with Niklas Kagevik, Head of Product Management at Swedish telco Tele2. Discover how Tele2 streamlined the onboarding process and enhanced customer experience, while also addressing fraud risks. The conversation also touches on the future of digital identity in the telco industry, especially with the rise of eSIM technology. [00:58] Introduction to Tele2 and Niklas Kagevik [02:06] Current trends and challenges in the telco sector [03:09] Customer onboarding and fraud prevention challenges [05:42]  Choosing Veriff and implementation [09:18] Compliance, flexibility, and rule setting [12:32] Impact of Veriff on fraud rates [15:52] Customer experience and operational benefits [20:03] Future of digital identity in the telco industry [22:33] Tele2's future plans  Read more about this conversation on our website.

In this episode of Veriff Voices, we explore the intricate world of customer onboarding and user experience in the crypto industry with Teddy Williams, Compliance Officer at VALR. Discover how VALR leverages strategic partnerships to enhance compliance, streamline onboarding, and build trust with users globally. From tackling regulatory challenges to ensuring a seamless user journey, this conversation delves into the critical elements that drive VALR's success in a fast-paced market. [01:17] Introduction to VALR and the crypto landscape [02:56] Trends and challenges in the crypto market [06:33] Partnership: what led you to seek out Veriff [10:35] Ease of integration [12:15] Streamlining customer onboarding with Veriff [16:47] How Veriff supported VALR in their growth journey and scaling [19:51] Building trust in the crypto space [21:30] How Veriff supports you when running massive global campaigns [23:43] Internal efficiency and focus with Veriff [29:42] The future of VALR and continued partnership with Veriff Read more about this partnership: https://www.veriff.com/case-studies/veriff-and-valr-fighting-fraud. 

In this episode of Veriff Voices, we dive into the world of eCommerce and digital identity with Tatiana Ivanova, Business Manager at A1 SolarStore. Discover the challenges and innovations in the solar marketplace, the importance of identity verification, and how A1 SolarStore is navigating fraud prevention while expanding into new markets. Tune in for an insightful conversation on building trust and ensuring security in the digital age.  [02:34] Exploring the solar marketplace with A1 SolarStore [04:48] Trends and challenges in the solar industry   [06:37] Identity verification challenges in eCommerce / what led you to Veriff   [08:47] Understanding chargeback and reshipping fraud   [12:16] The impact of fraud on high-value transactions   [15:41] Transitioning to KYC solutions   [19:08] Integrating KYC into customer experience   [21:50] Building trust with KYC verification / the impact of Veriff   [24:17] Customer journey and KYC implementation   [27:37] Managing risk in eCommerce   [30:38] Future expansion and KYC adaptation   Read more about this conversation: https://www.veriff.com/case-studies/veriff-a1-solarstore-partnership-fraud-prevention. 

In this episode of Veriff Voices, Chris Hooper and Dr. Leda Glyptis discuss the complexities of digital transformation in financial services, emphasizing the importance of people and processes over technology. We explore the critical role of digital identity in transformation projects, the regulatory landscape's influence on innovation, and the balance between customer experience and security. The conversation also addresses the challenges posed by legacy systems and offers practical advice for leaders in the industry, as well as Dr. Glyptis' vision for the future of digital identity and its societal implications. [01:01] Introduction and Leda's background [02:47] People and process in digital transformation [04:39] Digital identity: its role in financial services [07:28] Misconceptions about identity in financial services [10:42] Reusable identity and data sharing in banking [12:26] Regulatory landscape and innovation impact [17:36] Balancing customer experience and security [26:45] Fraud prevention as a competitive advantage [28:35] How seriously do financial leaders take trust? [30:47] Drivers for tackling onboarding (beyond regulation) [34:30] Challenges of legacy systems in finance [39:45] Practical steps for digital transformation [43:38] The future of digital identity and societal impact   Watch the full conversation here: https://youtu.be/q8rgLluCjM0.

In this episode, we're joined by Chris Skinner, a world-renowned expert and thought leader in the subject of online fraud. We explore how fraud tactics are evolving, the impact of fraud on key industries like financial services and ecommerce marketplaces, and what businesses can do to keep themselves and their customers safe. One key theme in this discussion is that of digtal identity - and how businesses validate and authenticate the identity of customers is the key to stopping online fraud in its tracks. Chapters 00:00 Introduction to Fraud and AI in Financial Services 02:50 Current State of Fraud in Financial Services 09:18 Emerging Fraud Tactics and AI's Role 15:16 The Future of Digital Identity and Trust 20:15 Customer Expectations and Fraud Prevention 28:04 The Role of Financial Institutions in Fraud Prevention 36:43 Predictions for the Future of Financial Services

In this episode, we're joined by global FinTech influencer Dr. Ruth Wandhöfer to explore the intersection of AI, compliance, cybercrime, and digital regulation. From the rise of machine-to-machine threats to the urgency behind DORA and data sharing, Ruth unpacks why cyber resilience is no longer optional and what organizations must do today to futureproof tomorrow. 03:50 Understanding RegTech and AI's Role 06:45 Challenges in Integrating AI in Fraud Prevention 09:15 Balancing Fraud Detection and Compliance 12:30 The Importance of Cyber Resilience and DORA 17:22 Navigating Regulatory Frameworks in Financial Services 20:30 Streamlining Compliance Efforts in Financial Services 26:09 The Rise of Fraud in Banking 29:09 Enhancing Fraud Management with Technology 31:04 The Ethical Implications of AI in Finance 34:34 Navigating Third-Party Risk Management 40:35 Preparing for Future Cyber Risks

Gana777, part of the global Senator Group, is rapidly expanding its digital gaming presence across Latin America, with new markets opening in Honduras and El Salvador. But with big opportunity comes big challenges, especially around fraud and customer trust. In this episode, discover how Gana777 partnered with Veriff to tackle these issues, speeding up onboarding and building loyalty in one of the world's fastest-growing betting markets. [00:17] Introduction to global expansion in gambling [02:26] Challenges of entering new markets [06:13] Building trust with customers [08:16] The role of verification in customer experience [11:35] Fraud prevention strategies [13:46] Impact of verification on business operations [15:18] Understanding the fraud landscape in Latin America [18:01] The scale of fraud [20:46] Customer onboarding and retention [26:58] Future trends in online gambling [30:54] Advice for entering Latin American markets   Read more about this conversation, here: https://bit.ly/435D8op.     

New banks often attract fraudsters who assume tight launch deadlines mean weak fraud prevention. But LHV proved otherwise. In this episode of Veriff Voices, Kris Brewster, LHV's Director of Retail Banking, shares how our partnership built an onboarding flow that stops fraudsters and delivers a top-tier experience for real customers. [00:17] LHV Bank: introduction and journey [03:22] Building a bank in under a rear [07:47] Designing a customer-first experience [11:19] Partnering with Veriff and building trust [18:16] Balancing UX with fraud prevention [24:50] Tech's role in fraud detection [28:05] LHV's future plans and growth [29:36] Advice for aspiring founders Read more about this conversation, here: https://bit.ly/3EwBYtX.     

In this episode of Veriff Voices, we sat down with Dr Mariola Marzouk, Co-founder of Vortex Risk and a longtime voice in economic crime prevention. But this wasn't your standard AML conversation. It offered a sharp, unflinching examination of the gap between regulation and real-world outcomes—highlighting why, despite decades of policy efforts, we continue to struggle in making meaningful progress against financially driven crimes like human smuggling, drug trafficking, corruption, fraud, and more. [00:17] Introduction [05:34] Evolution of AML regulations [13:20] Policing challenges [20:08] Debanking and its impact on businesses [26:20] Are AML regulations working? Where RegTech providers might be falling short [32:45] The role of technology in fighting financial crime [38:16] What businesses and regulators should prioritise in a shifting landscape [43:11] Predictions for 2025 Read more about this conversation, here: https://bit.ly/42MX8gy. 

Most businesses are aware of the importance of knowing your customer, but what about knowing your employees? Aarti Samani, founder of deepfake fraud prevention consulting firm Shreem Growth Partners, explains what fake worker scams are – and offers some tips on how to defend your organization against them. [00:17] Introduction to deepfake fraud [03:14] Understanding the threat level [06:12] Real-world examples of deepfake fraud [09:09] Targeting businesses: the fake worker scam [12:12] Fraud tactics in B2B enterprises [14:56] The importance of verifying authenticity [18:03] Identifying high-risk sectors [21:01] Preparing for future threats [23:55] Building a culture of awareness [26:48] The role of human defense in cybersecurity [30:02] Conclusion and key takeaways Read more about this conversation, here: https://bit.ly/3EmyRo5.