The Poodle to Pitbull Pet Business Podcast

Are you still in love with your pet business - or has the spark started to fade? How can you make pet owners fall head over heels for your services and choose YOU over the competition? And what can some of the greatest romantic movie moments teach you about standing out, marketing your services, and attracting dream clients? In this special Valentine's themed episode, I share how to put the romance back into your pet business. Drawing lessons from iconic love stories like Dirty Dancing, When Harry Met Sally, and Jerry Maguire, I break down how to create marketing that makes dog owners swipe right on your services - and stay loyal for life. Plus, I share some upcoming Dom news, including news about the Pet Care Staffing Summit (an online event designed to help pet business owners tackle one of the industry's biggest challenges—hiring and retaining great staff), my brand-new USA Mastermind (a high-level coaching program for ambitious pet business owners ready to scale), and I reveal why creating marketing events keep your business exciting and profitable. Tune in to discover: Why Scared Clients Don't Buy – Tap into your clients' fears and show them how your services solve their biggest pet care worries. The Power of Social Proof – Why sharing testimonials and success stories is crucial for converting hesitant leads. How to Quit Wasting Time on What Doesn't Work – Why you should break up with social media time-wasters and focus on high-impact marketing. Why Standing Out Pays Off – Stop blending in and start embracing what makes your business unique. The Fortune is in the Follow-Up – How a multi-step follow-up system turns "Hello" into a long-term client relationship. Keep It Simple, Sell the Sizzle– Craft a bold, clear message that tells pet owners exactly why you're the best choice. Love is in the air, and the poodle to pitbull podcast is ON air, make sure your tune in! To add your name to the waiting list for my USA Elite Mastermind click here now If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now If you aren't ready for a coach but still need help with marketing then you should join the Pet Business Inner Circle, where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click here now To apply to join Dom's next level Diamond private coaching program click here now

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Are you ambitious about growing your pet business but feel like you're missing the systems to actually make it happen? Have you been to the big industry conferences but walked away thinking, "That was interesting… but what do I actually do next?" And what if the real key to growth isn't more information — but better structure, accountability, and the right people around you? In this episode, I'm doing something a little different. Rather than me interviewing a guest, I'm the one in the hot seat. Tim Jackson — my Enrich U partner, Elite member, and Dean of Enrich U — turns the tables and interviews me about my brand-new programme, the Dog Daycare Success Academy. We recorded this during day one of an Elite Mastermind meeting here in Sunderland, just after I presented the new programme to the group. Naturally, there were plenty of questions — about why I'm evolving the Elite Mastermind, what problems the new academy is designed to solve, and why the pet industry is entering a new era where the old ways of running a daycare simply won't cut it anymore. This episode is part one of a longer Q&A where we dig into the thinking behind the programme, the changing landscape of the pet industry, and the marketing assets modern dog daycare businesses need if they want to compete and grow. In this episode, you'll discover: Why Elite Needed to Evolve – The thinking behind transforming the mastermind into the Dog Daycare Success Academy. The Missing Marketing Assets – The systems most daycare owners don't have (but desperately need). Why the Industry Is Changing – How increased competition and smarter operators are raising the bar. From Ideas to Implementation – Why structured curriculum and immersion events accelerate progress. Building a Business Asset – How the academy helps owners make their facilities more valuable, scalable, and profitable. If you want to learn more about the newly launched Dog Daycare Success Academy, click here now Huge thanks once again to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk 

Do you have the drive and ambition to take your business to the next level but struggle with consistency and accountability? Have you been to the bigger industry conferences but feel like you've outgrown the content being preached? And what if being a business owner didn't make you feel more like a business loner? In this episode, I'm walking you through my brand new coaching programme, The Dog Daycare Success Academy, an evolution of my Elite level mastermind which will now combine the magic of a tight-knit mastermind group with the content-heavy, implementation-focused coaching of my annual IMPACT events. This really is the best of both worlds and is suited to dog facility owners who are prepared to take action on the concepts being taught and take their business to the next level in the company of like-minded individuals. The DDSA is a complete, plug-in coaching program designed to give you the modern marketing assets, sales training, and promotional systems required to turn your facility into a premium destination. DDSA also gives you the accountability, focus, and structure you need to keep you on track and 'winning'. The programme also includes a complete, step-by-step Asset-Building System that moves you away from the 'pile-em-high' volume mindset, and installs a marketing engine that attracts, onboards, and retains affluent clients on autopilot. In this episode, you'll discover: Why Drive Without Structure Fails – How accountability and focus turn ambition into measurable growth. The Mastermind Advantage – Why being in the right room accelerates action and sharpens decision-making. From Volume to Premium – How to escape the "more dogs, more problems" trap and increase profit properly. The Asset-Building System – What it takes to build a business that's scalable, saleable, and less dependent on you. Modern Marketing That Converts – The promotional engines that attract, onboard, and retain affluent clients consistently. If you want to learn more about the newly launched Dog Daycare Success Academy, click here now Huge thanks once again to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk 

Ever wondered what a consultant such as myself could really offer to your business? Have you worked with a coach previously and think they're all the same? And how do other business owners move from "thinking about growth" to actually implementing it? In this episode, I'm fresh back from Orlando after an incredible IMPACT 2026 where I handed the mic to the people whose opinion on my services matter most — my coaching clients. Rather than me telling you what my coaching, Elite Mastermind, Accelerator programme, or the brand-new Dog Daycare Success Academy can do for your business, you'll hear directly from the owners inside the room who use them. You'll hear from multi-location operators aligning leadership teams and rolling out induction programmes across six stores, alongside single-site daycare owners raising prices by 30%, cutting capacity, and increasing profits as a result.  You'll also hear how enrichment add-ons increased average customer spend for one owner from $50 to $75 (and even $95+ per visit), how 90-day customer value jumped from $150 to $900 for another, and why documenting systems, raising prices, and stepping into the CEO role completely shifted how each of them felt about their businesses. In this episode, you'll discover: From Analysis to Action – Why accountability inside a mastermind collapses months of hesitation into real progress. The Induction Programme Impact – How structured onboarding dramatically increases customer lifetime value. Raising Pet Biz Prices with Confidence – Why revenue can rise while occupancy drops — and profits soar. Operator to Owner Shift – How stepping out of "worker bee" mode unlocks scalability. The Power of the Room – Why being surrounded by ambitious, like-minded owners accelerates growth. If you want to learn more about the newly launched Dog Daycare Success Academy, click here now Huge thanks once again to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk 

What really happens when you get 60+ ambitious pet business owners in a room together and get to work? Can two days away from work genuinely change the direction of your business? And why do so many owners leave events like IMPACT 2026 with clarity – and the action plan – they've been chasing for years? In this episode, I'm recording LIVE from Orlando after an incredible week that included a mastermind meeting, theme parks of both the Disney and Universal varieties, and — most importantly — IMPACT 2026: How to Disnify Your Dog Daycare. After months of preparation, ticket pushing, and speaker sorting-out, the event delivered in every possible way. You'll hear directly from attendees as they share their biggest takeaways such as launching induction programmes that are guaranteed to boost retention, finally understanding the keynote speaker's EBITDA framework to prepare their businesses for sale, and the importance of stepping out of "worker bee" mode and into true CEO leadership. The room was packed with engaged, growth-focused owners who truly committed to taking action on what they learned. I also share details about the launch of the Dog Daycare Success Academy, the next evolution of my coaching programme, and why this new structure is designed to help serious daycare owners build stronger, more scalable, systemised businesses. In this episode, you'll discover: The Induction Programme Breakthrough – How better onboarding increases retention and revenue. From Operator to Owner – Why stepping into the CEO role unlocks growth and freedom. EBITDA and Exit Strategy Thinking – How building for sale makes your business stronger today. Systems for Everything – Why documenting what's in your head is critical for scalability. The Power of the Live Event Room – What happens when ambitious pet pros challenge and inspire each other. If you want to learn more about the newly launched Dog Daycare Success Academy, click here now If you want to be the first to find out when tickets are released for IMPACT 2027 then click here now To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

Is "luck" really holding your pet business back — or are you simply missing the right systems and opportunities? What can Disney teach you about making more money while creating better client experiences? And how can small tweaks to your offers dramatically increase client spend, loyalty, and retention? In this episode, recorded while I'm preparing for IMPACT 2026, I'm continuing my deep dive into business and marketing lessons from the House of Mouse. Using real examples from Disney parks, hotels, and dining experiences, I break down how world-class businesses maximise customer value without it feeling pushy or salesy. I explore why offering premium upsells isn't about squeezing more money out of clients — it's about giving them better choices. I also unpack how perks and incentives drive repeat business, why testing promotions is critical for growth, and why many pet business owners accidentally become the bottleneck in their own marketing by assuming clients "won't go for it." In this episode, you'll discover: The Power of Premium Upsells – Why offering higher-tier services increases revenue and improves client satisfaction. Perks That Drive Loyalty – How small, strategic bonuses encourage repeat bookings and memberships. Give Clients Options, Not Limits – Why combining add-ons and service ladders maximises lifetime value. You Are Not Your Client – How assumptions about what clients want can hold your business back. Storytelling That Sells – Why detailed, emotional service descriptions dramatically increase perceived value. Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then my Elite Pet Business Mastermind is what you need. If you want to be the first to find out when tickets are released for IMPACT 2027 then click here now To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What can a theme park teach you about building a more profitable, memorable, and sellable pet business? Why do some companies create loyal fans while others struggle to hold attention? And how can small experience-driven details dramatically increase client loyalty and lifetime value? In this episode, I'm deep in preparation mode for IMPACT 2026 and heading back to Orlando, which means Disney is front and centre in my thinking right now. So, I'm sharing some of the biggest marketing and business lessons I've picked up from my visits to Walt Disney World — and how these same ideas can transform the way you attract, wow, and retain clients in your pet business. I dive into the concept of building anticipation before clients experience your service, why successful businesses are designed to last long after the owner steps back, and how creating special moments for your most loyal clients builds deeper emotional connections and stronger word-of-mouth marketing. In this episode, you'll discover: The "Beyond the Berm" Effect – How building anticipation before clients enter your world increases perceived value and excitement. Built to Last Systems – Why sustainable marketing, staffing, and operational systems create long-term profitability and business stability. Designing for the Future – How building assets and infrastructure now increases your business value and saleability later. Creating Superfans – Why rewarding and recognising your most loyal clients builds deeper relationships and stronger referrals. Experience Layers that Drive Loyalty – How small, thoughtful touches create unforgettable client experiences. Tickets for IMPACT 2026: How to Disnify Your Dog Daycare Business are almost gone, with sales closing soon. Tickets are still available for IMPACT 2026: How to Disnify Your Dog Daycare Business, happening February 16th–17th in Florida. This event is designed to give you the real-world Fast Pass for your business To grab your ticket go www.petbusinessmarketing.com/impact2026 Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What separates pet businesses that are simply "good" from those people talk about, remember, and proudly recommend? Why do LIVE (in-person) experiences build deeper trust than any advert, post, or email ever could? And in an increasingly automated (and ai obsessed) world, how can you still creates real connection with your clients? In this episode, I'm just hours away from the early-bird deadline for IMPACT 2026, and I'm joined by my Enrich U partner, Elite Mastermind member, and IMPACT speaker, Tim Jackson. Together, we dig into one of the most powerful — and most overlooked — growth tools in the pet industry: live experiences. I share how events have shaped every major turning point in my own business journey, from handing out leaflets in a pet store in the early days, to touring the UK with seminars, to running masterminds, summits, and experiential business events today. Tim shares why attending Impact and other events like it consistently leaves business owners more confident, more inspired, and more ready to take decisive action. We also explore why, in an era of AI, automation, and digital noise, real human connection, storytelling, and shared experiences are becoming the ultimate differentiator for premium pet businesses. In this episode, you'll discover: The Experience Advantage – Why live events build stronger client and community loyalty. Information and Implementation – How interactive environments turn ideas into action. Human Connection in a Digital Age – Why real-world engagement is becoming more valuable, not less. Brand Elevation Through Experience – How standout businesses create stories clients share. What Makes Impact Different – Insights from inside the room with past attendees and speakers. Early bird tickets are still available for IMPACT 2026: How to Disnify Your Dog Daycare Business, happening February 16th–17th in Florida. This event is designed to give you the real-world Fast Pass for your business To grab your ticket go www.petbusinessmarketing.com/impact2026 Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

Do you feel like you're doing everything "right" — yet still progress in your pet business is slow and frustrating? What if business growth didn't have to be a long, slow climb, but a sprint to the top of the pile? And what would change if you could skip the line and position your pet business at the front of the pack? In this episode, I'm back at my desk after a busy few weeks of travel, meetings, and event planning to share a simple but powerful idea: the Fast Pass. Borrowed from theme parks like Disney and Universal, a Fast Pass lets you bypass the queue and get where you want faster. I explain how the same principle applies to business, why time is the most valuable resource you have, and why the traditional "do your time and wait your turn" approach to success is outdated. I dive into what really accelerates progress: strategic partnerships, expert positioning, premium pricing, marketing assets that build authority, and creating an experience that makes affluent clients choose you — even when competitors are cheaper or closer. I also share my own journey of leapfrogging crowded markets by niching early, writing books, speaking on stages, and building a recognisable brand — and how these same principles apply to any dog daycare, trainer, walker, or groomer. In this episode, you'll discover: The Fast Pass Principle – Why speed of progress matters more than years of experience. Marketing Over Mechanics – Where real business growth happens once your service is "good enough". Positioning at the Front – How premium brands avoid price-driven competition. Authority Assets – Why books, media, events, and storytelling accelerate trust. Strategic Partnerships – How White-Hot Centre relationships pour fuel on your growth. Early bird tickets are still available for IMPACT 2026: How to Disneyfy Your Dog Daycare Business, happening February 16th–17th in Florida. This event is designed to give you the real-world Fast Pass for your business To grab your ticket go www.petbusinessmarketing.com/impact2026 Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What actually happens when ambitious pet business owners step away from their facilities and into a room built for growth? How do these businesses move faster in three months than others do in three years? And what changes when you stop trying to solve problems alone and start tapping into collective experience? In this episode, I'm back home at Town Farm after a whirlwind trip to the U.S., sharing behind-the-scenes audio and reflections from our first Elite Mastermind of 2026 in Austin, Texas. You'll hear directly from members as they walk out of the room admittedly tired, fired up, and already implementing serious changes. This meeting, new facility plans were being redrawn in days, there were pricing breakthroughs, and business expansions taking shape on the spot. I also unpack the recurring themes that surfaced across the two days: why most owners still default to chasing volume instead of raising value, why pricing must become a standing agenda item in any serious business, and how decisive action, even when something doesn't work out, is a hallmark of high-performing operators. If you've ever wondered what Elite actually looks like inside the room, this episode gives you a front-row seat. In this episode, you'll discover: The Speed of Leverage – How the right inputs can collapse months of decision- making into days. Pricing as a Growth Lever – Why increasing prices is still the most underused tool in pet business. The Power of the Room – What happens when experienced operators openly share what's working. Decisive Leadership – Why fast, clear action beats waiting for perfect conditions. Cross-Pollination of Ideas – How fresh perspectives unlock opportunities you can't see alone. Before our next Elite meetings, we've got IMPACT 2026 coming up in Florida on February 16th and 17th — two days dedicated to Disneyfying your dog daycare and building a premium, future-ready business. Half-price tickets are available until January 31st. Go to www.petbusinessmarketing.com/impact2026 Seriously, if you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

When was the last time you actually stopped to look at how far you've come in your business? What would change if you judged progress over three or five years — not the last three months? And how different would your goals be if you truly believed the next chapter could be bigger than anything you've built so far? In this episode, I check in from the middle of the Caribbean, recording from a cruise ship en route between speaking engagements in the U.S. Sharing travel chaos stories, football fandom, and my own evolution as a business owner, we explore why most entrepreneurs underestimate what they can achieve over time while massively overestimating what should happen in the short term. And, I'm challenging you Mr and Mrs Listener to zoom out, regain some perspective, and recognise that short-term setbacks are often just blips on a much longer upward curve. The episode also dives into goal setting, ambition, and why many pet business owners unintentionally cap their own growth by setting goals that are too safe, too vague, or too small. I explain how clarity, vision, and properly defined targets create momentum and why the best breakthroughs tend to come when you stop reacting and start intentionally designing the future of your business. In this episode, you'll discover: Why Perspective Matters – How looking back three to five years changes how you view today's problems. The Danger of Short-Term Thinking – Why judging progress quarter-by-quarter can quietly kill momentum. Setting Bigger, Better Goals – How unclear or timid goals hold otherwise capable owners back. Resilience Through Experience – Why you're far better equipped now than you were a few years ago. Designing the Next Chapter – How to think intentionally about where you want your business to be heading next. If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What actually happens during a full, in-person pet business consultation day with Dom Hodgson? How does Dom spot hidden opportunities, fix leaks, and uncover an entirely new growth path in a single day? And how can one focused conversation save you years of trial, error, and frustration? In this first episode of 2026, I give you rare, behind-the-scenes access to a real consultation day I did with Adam Delderfield (PBIC Marketer of the Year) and Stella Seminerio. Rather than theory or tidy case studies, you'll hear raw audio recorded at the end of an intensive strategy day — capturing exactly what clarity, relief, and momentum sound like when the fog finally lifts.  Adam and Stella walk through what the day actually involved: stepping back to define what they do and don't want, tightening systems that were already working well, uncovering easy leverage points, and identifying a bigger "business within the business" opportunity that could reshape their future. Dom explains why these breakthroughs don't come from doing more — they come from seeing the business differently. In this episode, you'll discover: •    What a Consultation Day Really Looks Like – Hear from Adam and Stella as they digest their BIG takeaways from the consult day. •    Fix Before You Scale – Why optimising what you already have beats chasing the next bright shiny object (or idea!)  •    Finding the Business Within the Business – What hidden assets do you have in your existing business that could become your biggest growth lever. •    The Power of Fresh Eyes – Why clarity often comes from someone seeing what you've normalised. This is Dom Hodgsons Superpower.  •    Why Direction Matters More Than Speed – How knowing what you don't want accelerates everything else. If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What happens when you build a successful pet business… but forget to build a life around it? Why do so many hardworking pet professionals stay busy, stressed, and tired — even when the business is technically "doing well"? And how can you stop reacting to the year ahead… and start designing it on purpose? In this end-of-year episode, I hit pause between Christmas festivities to reflect on what 2025 really taught me about business growth, and also about my energy, downtime, leverage, and clarity.  For me this was a year filled with travel-heavy months and packed event schedules but it was also the year I finally got intentional about rest, recovery, and building a business that supports the life you want, not one that consumes it.  I share why having a clear vision has been the single biggest driver of momentum in my own business, how losing that clarity temporarily made progress harder than it needed to be, and you'll discover why most pet business owners aren't stuck because they lack the right tactics — but because they lack a compelling picture of where they're heading. Do you have such a vision? You will after this epsode In this episode, you'll discover: •    Why Downtime Is a Strategy – How scheduled breaks improved focus, energy, and decision-making. •    Vision Creates Momentum – Why clarity pulls you forward faster than discipline ever will. •    Busy Isn't the Goal – The difference between growing revenue and building freedom. •    Leverage Over Labour – Why the next phase of growth must rely on systems, not more hours. •    Designing Your Year Ahead – How intentional planning beats reactive hustle every time. If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What actually separates businesses that blend in with the crowd… from the ones that stand out? Why do some owners seem to escape the race to the bottom on price, while others feel permanently squeezed? And what does behavioural psychology, copywriting, and niching properly have to do with running a predictable and more profitable dog daycare? In this episode, I share a special conversation recorded at the Elite UK Mastermind with Mike Samuels — one of the most renowned copywriters and behavioural psychology specialists in the world. While Mike doesn't work in pet care, the lessons he shares land squarely where dog daycare owners need them most: positioning, differentiation, pricing confidence, and future-proofing in a changing market. Mike breaks down why generalists always compete on price, why AI is forcing businesses to move beyond just "words on a page," and why the real value today lies in insight, strategy, and clarity. With Mike's help I then translate those ideas directly into the pet care world, showing how daycares that position themselves as trusted partners (not just service providers) escape comparison, retain better clients, and build stronger businesses. In this episode, you'll discover: •    Why Generalist Daycares Get Squeezed – And how clearer positioning instantly reduces price pressure. •    What AI Is Really Changing – Why insight and experience matter more than ever in a crowded market. •    The Power of Niching Properly – How being a "big fish in a small pond" applies directly to dog daycare. •    Why Behaviour Beats Tactics – How understanding human decision-making improves sales, retention, and loyalty. •    What Happens in the Room – Why masterminds and in-person events accelerate clarity and confidence far faster than online learning alone. You can find out more about what Mike does by following him on Instagram: @thecoffeeshopcopywriter Huge thanks once again to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk  If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… then IMPACT 2026 is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What happens to your business when the economy shifts, jobs disappear, and your clients start feeling the pressure before you do? How resilient is your pricing, your positioning, and your client base if AI starts replacing roles your customers rely on? And what really changes when you experience Dom's coaching in person — not through a screen, not in theory, but live and unfiltered? In this episode, Dom pulls back the curtain on why Teija Heikkilä was the only choice for keynote speaker at IMPACT 2026 — and why her message lands harder now than ever before. Teija isn't talking hypotheticals. She's built, scaled, and sold multiple pet care businesses, and now helps owners do the same through PetVetMa. Her lens is simple, uncomfortable, and powerful: every business owner exits — the only question is how well. You'll hear Dom and Teija in conversation discussing premium pricing, asset value, exit planning, and a topic most people are skirting around: AI and the knock-on effect it will have on jobs, income, and consumer behaviour. Not from a "tech bro" angle — but from a practical, business-owner perspective. If your clients lose income, change jobs, or feel uncertain… what does that mean for your business? And how do you insulate yourself from that now?  Alongside that, Dom shares behind-the-scenes insight from a recent in-person consultation day with Adam Elderfield, PBIC Marketer of the Year. In a single day, they fixed leaks, uncovered hidden money, ruled out entire business directions Adam didn't want — and mapped a clearer, more profitable future. Dom explains why this kind of clarity simply doesn't happen by accident… and why events like IMPACT compress years of trial and error into days. You'll also hear a teaser about the 2026 PBIC Marketer of the Year, what's coming next, and why the people who win in this industry are always the ones willing to get in the room, challenge their thinking, and build businesses designed to last — not just survive. In this episode, you'll discover: Why Teija's Perspective Is Different – Built it. Sold it. Repeated it. And now teaches owners how to do the same. AI, Jobs & the Economy – How shifts outside your business can quietly wreck unprepared ones — and how to stay ahead. Build It to Sell (Even If You Never Do) – Why exit thinking makes your business stronger today, not later. What In-Person Coaching Really Unlocks – Why one focused day beats months of calls and content. Why IMPACT Isn't Just Another Event – Strategy, pressure, perspective, and momentum — live, not theoretical. If you want to understand where the industry is heading — and how to build a business that thrives no matter what changes next — then IMPACT 2026 is where those conversations are happening. If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… this is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here:

What if you could transform your daycare into the Disney of your town, the place affluent owners brag about, pay more for, and refuse to leave? What would happen to your business if you mastered experience, enrichment, pricing, systems, and upsells in just two days? And what could next year look like if you finally stopped running a wacky warehouse… and started running a wonderland for dogs? In this week's episode, I come in hot with the announcement I've been dying to make: The Disnify Your Dog Daycare LIVE Impact Success Summit is coming to ORLANDO in 2026. And it's going to be the biggest, boldest, most transformational event I have ever delivered. Before diving into the details, I recap an emotional and breakthrough-filled week inside the UK Elite Mastermind – complete with hotseats, tears, major wins, as well as behavioural psychology insights from guest speaker Mike Samuels, and a stack of 90-day action plans that will fuel major business growth well into the new year. Then, I unveil the full vision behind the 2026 Impact Summit, and how those smart enough to attend will walk away having become experts on premium pricing, systemisation, ascension, upsells, staff culture, enrichment, and showmanship… this is the ultimate masterclass for dog daycare and pet resort owners who want to rise above the competition.  In this episode, you'll discover: •    The Magic of Experience – How to use Disney's "Everything Speaks" principle to make every square foot of your facility sell for you. •    The Business of Enchantment – Why the next generation of premium pet care is EXPERIENCE-led, not operationally led. •    How to Imagineer Your Empire – The exit-ready operations map that makes your business scalable, sellable, and self-running. •    Ascension Secrets – Disney's client journey playbook and how to turn one service into multiple revenue streams. •    Showmanship & Sales Choreography – How to turn your staff into cast members who sell confidently and consistently. If you're tired of being busy, burned out, and underpaid… and you're ready to transform your daycare into a premium, experience-heavy, profit-driven powerhouse… this is the event you've been waiting for. And if you want one of the first 50 tickets — and the $500 savings that comes with them — go to www.petbusinessmarketing.com/impact2026 To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk

What would happen if you stopped for a moment and actually looked at how far you've come in your business? How much easier would things feel if you recognised the wins, the lessons, the mistakes, and the mentors who helped you get here? And what breakthroughs might you unlock if you took stock of everything you should be thankful for as a pet business owner? In this Thanksgiving-themed episode, I take a breather from the post-Hershey whirlwind to reflect on the major moments, decisions, and people that have shaped my business journey. From leaving Imperial Tobacco, to finding the right clients, to building a team I trust, I lay out the unfiltered truth about what it really takes to create a business that grows, evolves, and keeps moving forward even when an unstable economy, government changes, or other people make it feel harder than it needs to be. You'll hear my gratitude list (with a few surprises on it), the pitfalls I've learned from, and why I credit much of my success to the mentors and masterminds who helped me skip years of pain and fast-track real progress. I also dive into the importance of pricing courage, innovation, better boundaries, and attracting the right clients – the ones who make the work feel like fun rather than friction. In this episode, you'll discover: The Power of Being a Business Owner – Why choosing this path (and sticking with it) is something to be proud of. Clients Worth Protecting – How the right customers make your business lighter, happier, and far easier to grow. Mentors & Masterminds – Why fast progress happens when you stop guessing and start listening to people who've done it. Learning From Mistakes – How failures like the online store became fuel for better systems, smarter pricing, and stronger positioning. Courage, Growth & Innovation – Why pushing out of your comfort zone is the key to bigger breakthroughs in 2026. If you've been head-down, grinding through the chaos of Christmas bookings, staffing headaches, or end-of-year admin, this episode is your reminder to zoom out, breathe, and acknowledge the progress you've already made, and the opportunities waiting for you.I To grab a copy of my latest book Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk

Ever wondered what actually goes into launching a book that could reshape the way dog daycares think about enrichment? What happens when you return from a whirlwind U.S. expo, jump straight into coaching calls, and then dive headfirst into recording your next audiobook? And what is it about enrichment that has daycare owners buzzing, levelling up, and leaving rave reviews within days? In this episode, I check in from a frosty, Christmas-tinged Town Farm to share the story behind the launch of Mission Enrich, my newest (and most unusual) pet business book. Fresh off the plane from Hershey, still buzzing from back-to-back presentations and an avalanche of Enrich U sign-ups, I break down why this book is different — and why it's already making waves with daycares across the UK, US, and the rest of the world. You'll hear the behind-the-scenes of the launch week at the Hershey expo, the early feedback flooding in from readers, why writing remains my most important business tool, and why now is the perfect time for daycare owners to rethink what enrichment really means. I also share the opening chapter of the audiobook, plus a special offer for podcast listeners who want early access to the full audio version. In this episode, you'll discover: The Spirit of Canis – The ancient idea at the heart of Mission Enrich and why it matters for modern dog daycares. Why This Book Is Different – How a parable can teach deeper lessons than any how- to manual. Real Reviews – What early readers are saying about how the story is already reshaping their teams, dogs, and daycares. The Power of Writing – Why learning to communicate through story is one of the most profitable skills a pet business owner can develop. A Special Launch Bonus – How to get the audiobook version for free — before it's available anywhere else. If you've been thinking about implementing enrichment, this episode is a window into the next evolution of the industry — and the mindset shift that will define the best-run facilities in 2026 and beyond. To grab a copy of Mission Enrich, click here now  Huge thanks to our sponsors PawPal, who's amazing services you can find more about here: https://pawpal.uk

What really happens when you take your business across the pond and into one of the biggest pet care expos in the world? How do you turn an event stand into a sales machine, attract 20+ new members, and launch a brand-new book in the middle of it all? And what does it take to keep your energy (and sanity) when you're juggling clients, speaking gigs, and international travel all in one week? In this episode, Me and Tim Jackson check in from Heathrow Airport after an unforgettable week at the Pet Boarding & Daycare Expo in Hershey. Between two days in New York, the Mission ENRICH book launch, and a record-breaking run on the Enrich U stand, we unpack the biggest wins, lessons, and behind-the-scenes moments from our U.S. trip. You'll hear how the expo became a living showcase for experiential marketing, why Enrich U continues to grow faster than ever, and how consistency (plus the right prep) turns potential chaos into predictable success. Me and Tim also reflect on the importance of downtime, balancing business and life, and how structured storytelling can help any pet pro sell more — without relying on social media guesswork. Plus, Tim shares live interviews from the expo floor with new Enrich U members Alyssa and Ross, who reveal why the program's time-saving structure and ready-to-use marketing materials were a no-brainer for their daycare. Tune in to discover: Inside the Expo – How the Enrich U stand drew record crowds and signed up 20 new members in two days. From Stage to Stand – The real story behind Dom's premium pricing and enrichment presentations that wowed Hershey attendees. Book Launch Wins – How Mission ENRICH came to life (and why it's just the beginning of something bigger). Marketing That Sells Itself – How the Pet Business Promotional Calendar saves time and turns regular emails into real revenue. Partnership Power – How the collaboration between Enrich U, PetBizSuite, and the wider community is fuelling industry growth. Grab your 2026 Pet Business Promotional Calendar NOW by clicking here  A huge thanks to our new show sponsors, the fantastic PawPal who are providing pet businesses with an effortless, bespoke booking system that is simple and seamless for owners. Find out more about PawPal here. Need help fixing your business? To join the worlds leading pet business development program go to www.petbusinessmarketing.com/diamondnow If you're ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now