Aussie LawnStars

"Buying rounds is a key growth strategy." "CRM systems help streamline operations." "Customer relationships are the backbone of success."   Matt Palfrey joined me in 2023 to talk about South Australia and how to work in an industry that all to often competes with the wrong end of the market. Matt found buying other lawn runs and building his business was a winning strategy. We decided to revisit this along with the many changes Matt has implemented since our last interview.  

Jack has several years experience green keeping. Recently he has started taking on residential customers in his spare time and he is building a strong business on the side. What would he ask to ensure his business grows into a profitable and worthy venture? We walk through his questions and several suggestions to ensure he gets it right.

Ben has 5 years experience but just started his business. We sat down and discussed what he has started with and what he wants to acheive. His questions are a great insight into the mind of someone just starting their business journey.

Eden Building and Landscaping is run by Eduardo Enrique, 15 years in Australia and boy has he got a lot to share. The sheer amount of experience he has in his time here is wild, but the standout in his story is the solid business systems that form the backbone on which he builds company culture and his plans to keep growing the business. Thanks for sharing your Journey Ed.

Tim Dennett shares many industry insights specific to Canberra and what made him want to run his business with a paper diary and personalised individual communications instead of relying on a CRM. Systems can ruin your business or fix it, but when you need to enjoy what you do, it's often more important to listen to the why behind the story and the business