Don’t Just Sell

I'd much rather hear an objection than nothing at all. It means my prospect is engaged enough to communicate with me.  So many of us treat objections like confrontation, meaning we either avoid them or turn the conversation into an argument about who's right. But there’s actually a MUCH better way to think about them. In this episode, I’m walking through the three objections we all hear no matter what we sell: It's too expensive I need to think about it I need to talk to someone else I share the questions I ask for each one, why one of them isn't really an objection at all, and which one you should work hardest to avoid in the first place. If you're ready to rethink your responses to objections, I'd love to help you with the ones you hear most. Schedule a meeting with me to see if my 1:1 coaching program is a fit: https://bit.ly/calendly-ep25  Listen to the episode I mentioned about not meeting with anyone and everyone here: https://bit.ly/dontjustsell-stopmeetingwitheveryone 

People can like you all they want, but they still won’t buy what you’re selling if they don’t trust you. In this episode I break down the two barriers that make trust so hard to earn, the question I make every coaching client answer out loud, and three ways to start making what I call “trust deposits.” If your team is waiting for trust to just show up once a prospect likes them, this is exactly what my trust-building training fixes. Grab a time on my calendar and let's talk about what it could look like for your team: https://bit.ly/calendly-ep24 – Most sales podcasts give you more tactics. This one proves you don’t need them.  I’m Rebecca Kilday, and Don’t Just Sell is the podcast where your sales career gets easier when you quit selling like you’ve been trained, and start selling like yourself.  – Produced by SpeakEasy Productions.

Being chatty and being good at small talk are not the same thing. You can talk easily, fill every silence, keep it going like a tennis match, and still walk out having built nothing. Most sales training skips small talk entirely. Reps are told to build rapport but are never taught how. In this episode I walk through the visualization that turned small talk from something I dreaded into something I look forward to, the questions that get you past "how are you," the energy cues that tell you where to take the conversation, and how to leave without stranding someone in the middle of the room. If your team thinks good small talk is a personality trait, I'd love to change their mind. It's one of the skills I teach in my sales training. Grab a time on my calendar and let's talk about what it could look like for your team: https://bit.ly/rebeccakilday-calendly  – Most sales podcasts give you more tactics. This one proves you don’t need them.  I’m Rebecca Kilday, and Don’t Just Sell is the podcast where your sales career gets easier when you quit selling like you’ve been trained, and start selling like yourself.  – Produced by SpeakEasy Productions.

You’ve probably brought a gift to a meeting with a prospect hoping it would tip things your way. A coffee, a trinket, or maybe something that actually cost you a lot.  In this episode, we’re talking about gifting and “reciprocity” in sales (the idea that giving someone a gift makes them feel like they owe you). It sounds harmless, but that logic can actually be a bit manipulative. I’m sharing my own experience that changed the way I think about giving gifts to prospects, and what I did instead of trying to out-gift my competitors.  This episode will change how you think about: Why a small gift almost never buys the outcome you’re looking for What actually sets you apart from your competition How to reframe gifts from a game of who-owes-who into something that builds a real partnership I’ve written about gifting and a lot of other hard-won sales lessons in my book, Confessions of a Sales Professional. You can pre-order now and be one of the first to get a copy when it’s out nationwide September 15th: https://bit.ly/dontjustsell-ep22  – Most sales podcasts give you more tactics. This one proves you don’t need them.  I’m Rebecca Kilday, and Don’t Just Sell is the podcast where your sales career gets easier when you quit selling like you’ve been trained, and start selling like yourself.  – Produced by SpeakEasy Productions.

A few years ago I lost the biggest account in my state, and I did not take it well. I wallowed in it for weeks, until my then-manager called me up, laughed, and told me I'm not that special.  That blunt reality check is where I started figuring out what resilience actually takes. Resilience is a muscle, which means the only way to get better at loss is to live through a few. But there's a way to build the mindset faster than just taking the hits.  In this episode I walk through the three P's of resilience, why a loss feels so overwhelming in the moment, and how to cut it back down to the size it actually is. This episode will change how you think about: Why the sting of a loss feels like it's unique and personal (but it almost never is) Where a big failure at work actually belongs in the bigger picture of your life How to keep a loss from feeling like it'll last forever Staying in the sales industry takes more than a good attitude. It takes a real strategy for the hard days, so you've still got something left for the good ones. If your team is taking more hits than wins lately and it's wearing them down, that’s exactly what I built my resilience training for. Reach out to book me for a sales training: https://bit.ly/DontJustSell-Ep21  – Most sales podcasts give you more tactics. This one proves you don’t need them.  I’m Rebecca Kilday, and Don’t Just Sell is the podcast where your sales career gets easier when you quit selling like you’ve been trained, and start selling like yourself.  – Produced by SpeakEasy Productions.