Grow Your Credit Union

Read the show notes and full transcript on our site: growyourcreditunion.com AI lets attackers scan for whoever stopped paying attention. Is your security plan built on real work, or on the hope that you're too small to find? In this episode: What the TruStage cyberattack and the lawsuits that followed reveal about vendor risk Whether giving NCUA authority to examine vendors would make members any safer Why security training falls flat, and how a Department of Why gets people to pause before they click Where a credit union without an IT strategy should start Links from this episode: Pure IT: https://pureitcuso.com Let's Go! Credit Union Services: https://letsgocuservices.com A huge thanks to our sponsor, Pure IT. Learn more at pureitcuso.com. Host: Joshua Barclay Co-host: James McBride, Founder, Let's Go! Credit Union Services Guest: Steve Koinm, CISO and Co-founder, Pure IT WordPress tags: vendor management, ncua, cybersecurity

Read the show notes and full transcript on our site: growyourcreditunion.com Cash App now gives six-year-olds a debit card, an allowance, and a savings goal. If your youngest account starts at 13, who's teaching your future members to bank? In this episode: The marketing and leadership work credit unions should never hand to AI What a joke that bombs does to a leader's credibility, and when humor still opens doors Why Cash App is opening accounts for six-year-olds and how credit unions can compete for the youngest members Links from this episode: Let's Go! Credit Union Services: https://letsgocuservices.com Host: Joshua Barclay Co-host: James McBride, Founder, Let's Go! Credit Union Services Guest: Angie Dvorak, Chief Marketing and Growth Officer, Everwise Credit Union

Read the show notes and full transcript on our site: growyourcreditunion.com There's a new kind of AI failure, and it's sneakier than bad output. The model tells you your mediocre work is brilliant, over and over, just to keep you coming back. Harvard Business Review has a name for the lazy thinking that sets in when you believe it. In this episode: The subtler AI failure that flatters you into thinking mediocre work is brilliant Whether credit unions are losing the mortgage game or just fighting an affordability wall Whether the cooperative movement is still cooperative or just competitors sharing a charter Links from this episode: BOxD "what do credit unions look like in 10 years" survey: https://boxd.us/future-of-credit-unions/survey Host: Joshua Barclay Co-host: Becky Reed Guest: Steph Sherrodd, President and CEO, Sunward  

Read the show notes and full transcript on our site: growyourcreditunion.com Every CEO loves a Big Audacious Goal. The trouble is what happens next: the goal gets tossed to the team with a fantasy timeline attached, and they are the ones left figuring out how to actually pull it off. In this episode: How credit union leaders can reduce the operational distractions eating their day How to write a strategic plan that gives leaders their time back instead of consuming it What has to be true before a small credit union can build its own AI back office Thanks again to our sponsor, Pure IT.  Host: Joshua Barclay Co-host: Becky Reed Guest: Jack Smith, CEO and Co-founder, Pure IT

Read the show notes and full transcript on our site: growyourcreditunion.com A 77-year-old credit union did the due diligence, picked a solid vendor, and built a whole strategy on it. Then the vendor went under and took the credit union with it. The lesson isn't about that vendor. It's about what happens when your entire plan has a single point of failure and no way out. In this episode: How credit unions can stand out when every institution has the same AI tools What a collapsed cannabis-banking strategy really teaches about vendor risk Whether stablecoins are the deposit threat everyone fears Plus we talk with Jack Smith, CEO and Co-founder of Pure IT, about CU Intersect, the credit union event actually worth your January. A huge thanks to Pure IT for sponsoring this episode. Learn more at pureitcuso.com. Links from this episode: CU Intersect (January 25-27, 2027, New Orleans): cuintersect.com Host: Joshua Barclay Co-host: Becky Reed Guest: Andrew Mattingly, Chief Operating Officer, FORUM Credit Unions