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Welcome to Independent Rx Forum with RxConnexion and National Community Pharmacists Association. The leading advocate and business education resource for America's independent pharmacists.
61 Episodes
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Host John Beckner sits down with Bruce Berger, PhD, president of Berger Consulting LLC and. emeritus professor at Auburn University, to discuss how health care providers can better connect with "difficult" patients and apply motivational interviewing techniques to build trust.
In this episode, host John Beckner sits down with Ronna Hauser, NCPA's senior vice president of policy and pharmacy affairs, and Mark Ey, RPh, senior vice president and COO, about how recent wholesale acquisition cost (WAC) reductions are reshaping the market — and what independent pharmacists can do now to protect their margins. They break down what's driving these changes, and the practical steps pharmacies can take to save thousands of dollars.
We have a winner! Host John Beckner and co-host Ed Cohen sit down with Rachel Helbling, pharmacy student at the University of Texas at Austin and captain of the winning team in the 22nd annual Good Neighbor Pharmacy NCPA Pruitt-Schutte Student Business Plan Competition. Recorded live at #NCPA2025, Helbling discusses how her team prepared, what made their plan stand out, and lessons learned along the way.
Host John Beckner sits down with Ronna Hauser, senior vice president of policy and pharmacy affairs at NCPA, and Jessica Satterfield, associate director of policy and pharmacy affairs at NCPA, to unpack the growing impact of pharmacy closures nationwide. They discuss NCPA and USC's interactive Pharmacy Shortage Areas Mapping Tool, now available to the public for the first time, and explain how it reveals access gaps, informs policymakers, and helps communities understand where pharmacy deserts are emerging.
Marc Ost, owner of Eric's Rx Shoppe, joins host John Beckner and co-host Ed Cohen during #NCPA2025 to discuss how pharmacy-provided immunization services have evolved, the critical role pharmacists play in vaccine access, and why these services continue to matter for public health.
Coming to you from the #NCPA2025 expo floor, host John Beckner and co-host Ed Cohen chat with Kevin Day, PharmD, owner of Day's Pharmacies and CPESN® Luminary of the Year, about how a team-based care mindset is improving patient outcomes and shaping the future of community pharmacy.
Recorded live at #NCPA2025, host John Beckner and co-host Ed Cohen sit down with Megan Smith, associate professor of community practice and director of the community pharmacy residency program at the University of Arkansas. They explore what practice transformation really looks like today and how the ACT Pharmacy Collaborative is shaping the future of community pharmacy.
Pharmacists are in a unique position to make vaccination experiences more inclusive for neurodivergent patients. In this episode of Vaccine Voices, host John Beckner speaks with Danielle Hall, director of health equity at the Autism Society of America, and Mayank Amin, PharmD, chief pharmacist advocate and owner of Skippack Pharmacy, about practical ways pharmacies can create sensory-friendly spaces, improve communication, and foster trust within their communities.
Get the scoop on the education programming for NCPA's Annual Convention in New Orleans! Elise Damman, director of program development, sits down with host John Beckner to share how her team builds these sessions — from identifying member needs to curating speakers and shaping CE opportunities. Learn about the process behind developing programs that deliver practical takeaways for pharmacy owners and their teams. Register for #NCPA2025 in the Big Easy: https://ncpa.org/annual-convention
Ever been curious about the NCPA Innovation Center/CPESN® Community Pharmacy Fellowship? Now's your chance to hear from Drew Register, director of the fellowship program, as he sits down with host John Beckner. Get answers to your questions and insights into how this program is shaping the future of independent pharmacy. Learn more: https://ncpa.org/fellowship
What does long-term care pharmacy at home look like, and how is CPESN® helping lead the way? Join host John Beckner for a dynamic conversation with Leanne Haley-Brown, BS Pharm, RPh, and Patrick Chancy, PharmD, of Chancy Drugs, as they explore how LTC at home came to be and the pivotal role CPESN plays in its success. Guests: Leanne Haley-Brown, BS Pharm, RPh, CPESN Pharmacy Care at Home, and Patrick Chancy, PharmD, Chancy Drugs
Our "Vaccine Voices" series is back! Independent Rx Forum host John Beckner sits down with Meredy Ayers, CPhT-Adv, a development specialist at Bremo Pharmacy, who is also certified to administer vaccines. Together, they discuss the expanding role of pharmacy technicians in immunization delivery, the impact on patient access, and how technicians are helping strengthen community pharmacy teams.
Independent Rx Forum host John Beckner is joined by Jessi Stout, PharmD, owner of Table Rock Pharmacy in Morganton, N.C. who is among those featured in the August issue of America's Pharmacist®. She shares her journey into community pharmacy and how she weathered Hurricane Helene while supporting her community through the aftermath.
Independent Rx Forum host John Beckner sits down with Shirley and Gordon Wong, owners of Knolls Pharmacy in California who are among those featured in the August issue of America's Pharmacist®. The Wongs share their firsthand experience during the devastating Pacific Palisades wildfires and reflect on how their community came together in the face of crisis.
America's Pharmacist correspondents Chris Linville and Sam Manas, along with NCPA Foundation Executive Director Sonja Pagniano, share the powerful stories of pharmacists in North Carolina, East Tennessee, and Los Angeles who battled through devastating floods and wildfires to protect their businesses and support their communities. America's Pharmacist Online | NCPA
Tripp Logan, PharmD, and Richard Logan, Jr., PharmD, join us in this episode of the "Independent Rx Forum" to discuss care coordination –– a vital but often overlooked role of community pharmacy that, at some level, every pharmacy is already doing. From ensuring patients receive their medications on time to closing care gaps, pharmacies are a trusted touchpoint in the health care system. Learn what funding opportunities are out there and how to raise awareness with payers. Guests: Tripp Logan, PharmD, Luminary, CPESN Missouri, Richard Logan, Jr., PharmD
Virginia pharmacies scored a crucial last-minute win when Gov. Glenn Youngkin (R) signed the bipartisan Save Local Pharmacies Act. into law after uncertainty and the threat of a veto. The law increases transparency, saves the state millions, requires pass-through pricing, prohibits spread pricing, and helps keep pharmacies open, which is critical in rural areas where they're often the only access to health care. Guests Lura Thompson and Kim Wright also discuss the impact of advocacy and legislative relationships and how enhanced services through CPESN® are shaping the future of pharmacy care. Guests: Lura Thompson, managing network facilitator, CPESN Kim Wright, director of pharmacy, Family Pharmacies in Amelia, Cumberland, and Farmville, Va.
This episode is a must-listen for anyone who needs PBM reform in their state. Trent McLemore and Josh Hardin from the Alabama Independent Pharmacy Alliance share how they helped achieve a major PBM reform victory. Hear about their comprehensive solution, why grassroots advocacy was key, and how facetime with legislators made all the difference. What's next for Alabama? Tune in to find out. Learn more about the Alabama law here. Guests: Trent McLemore, executive secretary, Alabama Independent Pharmacy Alliance, director of Pharmacy, Star Discount Pharmacy ownership group Josh Hardin, chairman of legislative affairs, Alabama Independent Pharmacy Alliance, owner, Mills pharmacy
NCPA's Jack Mozloom and Kaite Krell, director of congressional affairs, talk about the massive spending bill that passed the House last week, which includes a top priority for independent pharmacists. What happened? What does it mean for independent pharmacy, and what's next? Kaite runs through it all on this episode of Independent Rx Forum.
Pharmacy is evolving. Are independent pharmacies and pharmacy schools keeping up? Ed Cohen and Traci Poole join us in this episode of the "Independent Rx Forum" to talk innovation, advocacy, and the push to redefine what it means to be a pharmacist today. From payment reform to public trust, let's turn talk to action. To learn more about EmpowerRx, the program John Beckner mentioned that was created for pharmacy support staff by our Developing Opportunities committee, visit https://ncpa.org/empower-rx. Guests: Ed Cohen, PharmD, FAPhA, COO, PharmTeam Associates Traci Poole, PharmD, BCACP, BCGP, FAPhA, director of community practice advancement, Belmont College of Pharmacy and Health Sciences, fellow, APhA
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