The Jason & Scot Show - E-Commerce And Retail News

The second half of the briefing starts with the experience layer that holds Amazon's grocery push together, including the new green grocery interface and the end of the three-cart problem. From there it's Prime at 21 years old and why Amazon would rather it never became a profit center, a walk through the Prime Air drone factory, and where Alexa+ and AFS go next. It closes on the scenario that should worry every retailer, which is a shopper who asks ChatGPT first and never opens Amazon at all. Correction: we credit Prime with a DoorDash Plus membership. The Prime restaurant delivery benefit is Grubhub+.  http://jasonandscot.com   Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  

Jason and Scot are in the same room for once, recording from Seattle after two days inside an Amazon executive briefing on grocery and Prime. They get into why grocery is the frequency engine every retailer covets, how Walmart wrote this playbook back in 1990, and what Andy Jassy actually meant when he told investors grocery had seen a "trajectory change." Along the way: a field guide to every data source people use to guess at retail numbers, and why the weekly stock-up trip is quietly dying. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.  

Recorded live at NRF Nexus, Brian Seewald joins Jason and Scot to talk through the digital side of the Victoria's Secret turnaround. Brian traces his path from a May Company buying-office trainee to running e-commerce at The Limited in 2007 ("I don't know if this internet thing is gonna work"), then digs into what conversion rate even means when traffic quality varies wildly by channel, why the VS and PINK apps punch above their weight, and how PINK Wednesday Drops went from a small hack to a real part of the business. He and Jason get into why no digital bra-fitting tool, quizzes, body scanning, virtual try-on, has replaced the in-store experience, and Brian lays out the AI and agentic commerce work: Google's UCP, TikTok Shop, an AI assistant on bra PDPs, and the unglamorous PIM and content foundation that has to come first. "We don't want a solution looking for a problem." -- Learn more 👉 www.jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.    

Recorded live from NRF Nexus, Jason and Scot sit down with Josh Krepon, President of U.S. D2C and Global Digital at Steve Madden. Josh shares his path through Ralph Lauren, Victoria's Secret, Tory Burch and Cole Haan, and what it takes to operate inside founder-led companies. At Steve Madden, a $3 billion business with an in-house sample factory and brands including Dolce Vita, Betsey Johnson and Kurt Geiger, his remit covers stores, e-commerce and marketing under one P&L. He makes the case that this alignment moves decisions faster than siloed org charts allow. The conversation turns to social and TikTok Shop. Josh is candid that its real value is discovery, and digs into the economics of low AOVs, creator commissions and not owning the customer. Brands that can hold full price at higher price points have a structural advantage there. On tariffs, he describes a constant calculus of what to pass through, what margin to absorb and where to cut cost, and how quickly the sourcing math keeps flipping. The back half goes deep on agentic commerce. Steve Madden is live on Google's Universal Checkout, a partnership Google name-checked on its own earnings call, and recently launched two brands on DoorDash. Josh explains how AI has upended vendor selection, where a long operating history can now signal legacy technology, and why short pilots have replaced long RFPs. He closes on where this lands: discovery, not autonomous checkout, is the real prize for a brand like his.  

EP344 - How Brooklinen Is Preparing for Agentic Commerce Live from NRF Nexus in Colorado Springs, Jason and Scot sit down with Abbie Weiss, SVP of Digital & E-Commerce at Brooklinen, to talk digital-first retail, changing discovery, customer experience, and preparing for agentic commerce. Abbie shares how Brooklinen is expanding across retail, B2B, and the design trade while keeping customer experience, and "ease, at the center of its strategy. They also explore the changing role of discovery, influencers and affiliates, the blurring lines between awareness and conversion, and how Brooklinen is preparing for agentic commerce through better content, catalog readiness, and cross-team collaboration. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.