Chaos & Communications: Management of Issues, Crises and Disasters

35 Episodes

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Trust, Trauma and Transparency: Behind the Badge of Modern Policing | With Kiki Cloutier of the Police Association of Ontario

2026-10-1537:50

Send us Fan Mail Police services across Canada are navigating one of the most complex eras in modern history - rising targeted violence, shifting public trust, shrinking newsrooms, and a media landscape that moves faster than ever. In this episode, Tim Conrad welcomes Kiki Cloutier, Director of Communications and Public Affairs for the Police Association of Ontario, representing 33,000 officers across 46 member associations. Kiki brings a candid, inside look at how police communicators manage...

Meta’s Paywall for Pages Arrives – Links Now Cost Money: Quickbits Chaos Update

2026-09-2311:25

Send us Fan Mail Meta just dropped a seismic shift across Facebook, Instagram, and WhatsApp - and it’s going to hit creators, businesses, and community pages hard. In this Quickbits Chaos Update, Tim Conrad breaks down Meta One, the new subscription model that puts a price tag on something we’ve all taken for granted: posting links to your own audience. From $2.99 individual plans to business tiers reaching $149 to $499 per month just to add links to posts and reels, this update signals a maj...

What I Wish I Knew Before the Fire: A Survivor’s Advice | With evacuee Gary Stronach

2026-09-1757:36

Send us Fan Mail In this episode of Wildfires, Floods and Chaos Communications, host Tim Conrad sits down with Gary Stronach, an evacuee from the 2008 Porters Lake wildfire in Nova Scotia. Gary shares a raw, deeply personal account of what it was like to be suddenly cut off from his home, unable to reach neighbours, and left searching for information as the fast‑moving fire surrounded Candy Mountain Road. Through Gary’s story, we explore the communication gaps that evacuees faced, the importa...

QuickBits: New Episodes, 2026 Wildfire Recap, Gary Stronach’s Story and New Canadian Training

2026-09-1504:48

Send us Fan Mail This Quickbits update is packed. Tim shares details on two new episodes - including Gary Stronach’s powerful story of returning home after a major wildfire where homes on both sides of his property were destroyed, and Jenn McEachen’s upcoming accessibility video episode featuring an ASL interpreter. Tim also announces the relaunch of CanadianTraining.ca, now home to dozens of courses including the 12‑week Operational Communications program and the Become the Broadcaster works...

Nobody Left Behind: Emergency Management Through an Accessibility Lens | With Jen McEachen, a deafblind emergency manager

2026-07-2847:04

Send us Fan Mail Emergency alerts are supposed to reach everyone - but they don’t. In this episode, Tim Conrad speaks with Jen McEachen, a deafblind emergency management professional who has spent years identifying the gaps that leave millions of people behind during disasters. Jen shares what daily navigation looks like with deafblindness, why current public notification systems fail, and how simple changes - from ASL integration to accessible document formats - can dramatically improv...

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Chaos & Communications: Management of Issues, Crises and Disasters