The Big Break Show Podcast

Episode 12 Releasing tomorrow! A mistake from a business partnership you can do once is to pick the wrong person, this is the exact topic i will share from the full episode, and this is just a tiny bit of what i had to share, I walk through how I structure the deal end to end: how I split equity, how I vet who I let in, active versus money partners, partnering with friends and family, and how to catch a partnership that is drifting before it ends up in court. The thread through all of it, and I say it flat out at the end, is that almost every problem traces back to roles. Clear roles, in writing, with people who give as much as they take.Stay Tuned!

You think you keep a customer by being likeable and good. You make the effort from the first 100 days.. Full Episode is out now on Youtube, Spotify, Apple Podcast!

Most people have never heard of the business Jason runs, and that is exactly why it works sowell. He takes old, dead buildings, empty offices, dead retail, whatever is sitting there, and turns them into salon suites that he rents out to hairstylists and beauty pros. It cash flows,it scales, and almost nobody is competing for it. Here is what got me. His tenants are business owners who do not want to give 40 to 60 percent of their money to a salon owner, so they happily pay him for their own space. He buys these buildings around 1.1 million and sells them for over 2 million, and keeps the cash flow the whole way. Then he runs a system on the back end that keeps those tenants for years, so the income does not churn. I have spent my whole career in short-term rentals and this conversation still made me rethink what a scalable real estate business can look like. If you have ever wanted cash-flowing real estate that is not another Airbnb, this is the model to study. TIMESTAMPS0:00 - Who Jason is and the business nobody knows about3:45 - From a college painting franchise into real estate7:16 - What salon suites actually are8:15 - How he stumbled into the model10:15 - Why marketing makes or breaks any business model12:35 - Why beauty pros pay for their own suite16:22 - How this is arbitrage for commercial buildings18:24 - Why it scales faster than buying rentals19:16 - How he raises capital for each deal20:39 - Buy for $1.1M, sell for $2.1M: the spread31:19 - The first 100 days system that keeps tenants for years40:29 - The exact market he looks for42:28 - How he uses local partners as boots on the ground1:00:11 - Where to find Jason CONNECT WITH JASONInstagram: @jasoncousineau The Big Break Show with Rafa Loza every Thursday.Real operators. Real numbers. No fluff. Instagram: @itsrafaloza | STR specialist.Wondering how and where to start your STR journey? Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about New episodes every week! subscribe so you don't miss them.

I have made just about every business partnership mistake there is. Some of my partners became people I now call family. Others cost me hundreds of thousands of dollars and a lawsuit I am still cleaning up. In this solo episode I break down everything nine and a half years of both taught me.I walk through how I structure the deal end to end: how I split equity, how I vet who I let in, active versus money partners, partnering with friends and family, and how to catch a partnership that is drifting before it ends up in court. The thread through all of it, and I say it flat out at the end, is that almost every problem traces back to roles. Clear roles, in writing, with people who give as much as they take.CHAPTERS0:00 Why I'm doing a whole episode on partnerships2:24 Every partnership problem traces back to one thing3:37 The 3 things a partner must bring: time, money, or experience6:23 The principle that keeps a partnership from breaking10:15 Define the roles before anyone does anything12:36 The deal I did with no contract, and what it cost me13:02 How to structure equity splits fairly15:00 Why aligned goals matter more than the money21:40 The partner who wanted 70 percent, and why I walked26:53 The partnership that turned into a lawsuit31:16 The red flags I ignored38:05 What to actually put in your contract42:49 The clauses that protect everyone45:02 Why I always pay my investors back47:12 It all comes back to rolesJoin my community: https://www.skool.com/the-airbnb-blueprint-rafaloza/aboutFollow me on Instagram: @itsrafalozaThe Big Break Show drops new episodes every week. Follow the show so you never miss one.

Guest messages never stop. Check-in times, the wifi password, is there a blow dryer, the door code, something is broken, and it all lands on you at the worst possible hour. That was my life for years, and it is the exact problem Annie set out to kill. Annie is the co-founder of HelloHost, and before she built it she answered more than 10,000 guest messages herself while running a 16-unit retreat in Ontario. So this is not a founder guessing at what hosts need. She lived it. HelloHost is a team of AI agents that answer your guests in your own voice, around the clock, and quietly pull the maintenance tasks out of those conversations sonothing slips through. What sold me was not that it replies fast. It is that it replies well. Her team got the error rate down to 0.01 percent, and when they studied 1,800 guest reviews, almost none of them could even tell an AI was answering. It knows about 80 percent of your property from day one with no training,and it asks you before it guesses on anything it is unsure of. If you run rentals and your phone still buzzes at 2am with a guest asking how to get in, this is the conversation that shows you the way out. TIMESTAMPS0:00 - Intro and who Annie is0:41 - From management consultant to Airbnb host2:25 - What HelloHost actually is2:40 - The 16-unit retreat and 10,000 guest messages5:42 - Why she went all in on AI guest communication in 20236:51 - What makes the message quality stand out8:27 - The multi-agent system and the edge cases9:56 - How it learns and asks before it guesses17:01 - The 1,800 review study23:10 - Getting the error rate down to 0.01 percent26:42 - Setting your own confidence level33:48 - 80 percent ready on day one, no training35:25 - The 30 day free trial and 2 day setup45:10 - Why Rafa calls it a no-brainer59:07 - Where to find HelloHost and Annie Tools I use to run my STR business:Hospitable (Get your 15% Discount on your first 30 Days!): hospitable.com/partners/rafaelHelloHost (AI guest communication): https://www.hellohostai.com/rafa The Big Break Show with Rafa Loza every Thursday.Real operators. Real numbers. No fluff. Instagram: @itsrafaloza | STR specialist.Wondering how and where to start your STR journey? Join the community: https://www.skool.com/the-airbnb-blueprint-rafaloza/about New episodes every week! subscribe so you don't miss them.