MAFFEO DRINKS: The Lab

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this return appearance on the Maffeo Drinks podcast, Paul Thomas, whom host Chris Maffeo dubs "the king of insights," shares wisdom on how to escape the marketing "ivory tower" and understand real consumer behavior.Paul advocates for marketers to personally observe products in various venues rather than relying solely on data. The conversation examines how brands should adopt occasion-based marketing over demographic targeting, striking a balance between aspirational positioning and pragmatic distribution strategies. Paul critiques the research industry's shift toward "faster and cheaper" methodologies at the expense of quality, encouraging brands to conduct fewer but better studies.The episode concludes with advice on creating an "insight ecosystem" that balances qualitative observations with quantitative data, emphasizing the value of curiosity in understanding how consumers interact with drink brands in different contexts.Timestamps:0:00 Introduction to Maffeo Drinks Podcast00:19 Welcoming Back a Special Guest01:00 Diving into Key Topics02:00 Understanding Consumer Insights05:46 The Reality of Market Segmentation07:57 Strategies for Brand Placement14:09 The Importance of Research31:56 Balancing Qualitative and Quantitative Data36:18 Final Thoughts and Wrap-Up This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this second part of the conversation on MAFFEO DRINKS, host Chris Maffeo continues with Hunter Gregory, Bar Manager at Maybe Sammy in Sydney, diving into the delicate balance between technical excellence and guest experience that determines bar success. The discussion explores why bars focusing too heavily on technique without guest experience have closed in recent years, while others with great atmosphere but weak drinks programs also struggle to survive. Hunter introduces the "pie and cherry" philosophy of guest shifts. You can't have the cherry (guest shift excitement) without the pie (consistent bar quality), revealing why some bars create amazing guest shift experiences but disappoint when visited in person. We examine the backbreaking work of scaling cocktail culture person by person, teaching 15 guests about proper espresso martinis who then tell their friends, slowly building educated consumer base over years. The conversation covers bartender education expectations versus consumer reality (they don't care about cocktail history like we don't care about stock market details), menu design strategies that include twisted versions of top 10 classic cocktails people actually order, and the challenge of explaining how to order a martini properly without overwhelming guests. Hunter shares why eight or nine team members designed Maybe Sammy's new menu rather than the bar manager alone, ensuring both technical innovation and guest-focused accessibility. We explore when technique-driven approaches work (Bangkok's Burus with beef broth cocktails for ready demographics) versus when they fail (Sydney's upper-middle-class scene not ready for extreme experimentation), the role of social media in playful consumer education, and why guest shifts succeed when they create curiosity rather than just industry networking. The discussion addresses the frustration of overly technical bartenders explaining entire drink concepts when guests just want a twisted Americano, the importance of brand managers attending guest shifts they sponsor, and understanding that people seek experiences making them feel better rather than cocktail education lectures.Timestamps:00:00 Introduction: Occasions Over Demographics in Cocktail Culture03:15 Journey Through Spirits: Negroni to Boulevard to Whiskey06:40 Maybe Sammy's Clientele: Tested and Fortunate10:25 Balancing Boundary Pushing with Guest Experience14:50 Bangkok's Burus vs Sydney Demographics18:20 Consistency, Persistence & Building Regular Trust22:35 The Technique vs Experience Disconnect26:10 Scaling Cocktail Culture Person by Person29:45 How to Order a Martini: Consumer Education Challenge32:50 Guest Shifts: The Pie and Cherry Philosophy35:30 Wrap up: Creating Curiosity Through Fun and Experience This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this second part of the conversation on MAFFEO DRINKS, host Chris Maffeo continues the discussion with Matilda Andersson, Managing Director at Truth Consulting, diving deeper into practical frameworks and methodologies for consumer research in the drinks industry. The conversation introduces the Four Cs Framework (Consumer, Culture, Category, Company) as a holistic approach to brand strategy that moves beyond focusing solely on consumers to incorporate broader cultural shifts and company truths—revealing why culture is the most neglected element despite being critical for long-term success. We explore the dangers of drinks industry echo chambers where brands become too geeky about serves and specifications while missing how consumers actually behave. Matilda shares insights on customer closeness programs that take design teams and brand managers out of offices to meet real customers in their natural environments. The discussion examines whether passion for the category matters for drinks professionals, the tension between short-term KPIs and long-term vision, and the challenge of bridging qualitative gut-feel insights with rigorous research methodologies. We address what makes research genuinely useful versus a bureaucratic chore, emphasizing honesty, collaboration, and actionable insights over data dumping. The conversation reveals how brands can stay relevant across multiple generations without alienating existing customers, focusing on cultural connection points rather than manufactured demographic differences.Timestamps:00:00 - Introduction: Making Brands Relevant Across Generations02:45 - The Four Cs Framework: Consumer, Culture, Category, Company07:20 - Culture as the Most Neglected Element in Strategy10:50 - Settling Arguments: When Research Briefs Have Hidden Agendas14:30 - Category Myopia in Drinks Industry18:40 - The Geek Problem: Serves, Specifications & Echo Chambers23:15 - Customer Closeness Programs: Taking Teams to Meet Real People27:50 - Does Passion for Category Matter for Drinks Professionals?31:20 - KPIs, Short-Termism & Fear of the Future34:45 - Bridging Gut-Feel Insights with Rigorous Research37:30 - What Makes Research Useful: Honesty & Collaboration40:15 - Wrap-up: Participation, Co-creation & Breaking Down Walls This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Mark Ward, founder of Regal Rogue, joins for a conversation validating bottom-up principles through 15 years of vermouth brand building. The discussion explores the actual mechanics of turning one account into ten, ten into a hundred, and the behavior that happens in between those numbers.The conversation challenges common misconceptions about bottom-up building: it's not about being small, building slowly, or lacking ambition. It's about the specific actions required to convert relationships, the constant auditing of whether your message connects with buyers, and understanding that past success guarantees nothing about future performance. Through examples spanning Seedlip's category creation, Diageo's Distilled Ventures program, CÎROC's P Diddy turnaround, and Regal Rogue's 15-year journey to simplifying their serves down to three drinks, the discussion reveals how the nuances of brand building remain fundamentally different across environments. What worked in 2011 operates differently in 2026, and expertise from one launch doesn't translate automatically to the next.The conversation establishes that bottom-up isn't a "small brand" strategy. It's the behavior required at any scale when building genuine relationships and advocacy, whether you're at 1,000 nine liters or 1,000,000 nine liters. The critical work involves constant checking that what you think you're saying actually connects with what buyers hear, because the gap between brand intention and market perception determines everything.Timestamps00:00 Introduction and Greetings00:40 Discussing Bottom-Up Mentality01:51 Challenges in Building a Brand03:57 Realizations and Reflections05:34 Simplifying the Brand Message08:09 Insights on Craft Brands and Big Brands12:55 Principles of Brand Building22:37 Consistency in Brand Messaging31:55 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Steve Grasse returns to MAFFEO DRINKS for a conversation about the current state of the spirits industry. Grasse, founder of Quaker City Mercantile and Tamworth Distillery, brings perspective from both the brand building and distillery sides of the business.His previous work includes Hendrick's Gin and his current portfolio spans luxury craft spirits at Tamworth to the non-alcoholic Pathfinder brand. The previous episode with Grasse (Episode 27, recorded roughly two years ago when Brand Mysticism first came out) was one of the best-performing episodes on the podcast.The discussion examines what Grasse calls the "Spirits Apocalypse," a structural correction facing the industry through overproduction of bourbon and whiskey, shifting consumer habits, and the fading novelty of craft distilling. The conversation moves from macro industry dynamics to brand fundamentals, exploring how core brand strength determines survival when market conditions turn hostile. The talk emphasizes the importance of strong brand fundamentals, challenges of rapid expansion, and the rise of new-to-world Ready-To-Drink innovations, providing actionable advice for both established and emerging brands navigating this tumultuous market.Timestamps00:00 Introduction and Welcome Back00:19 The Spirits Apocalypse: An Overview01:15 Craft Distilling: Challenges and Changes03:47 Brand Fundamentals and Market Shifts05:23 Advice for Craft Distillers08:54 Innovative Success Stories11:53 The Importance of Core Brand Values13:50 Adapting to Market Changes16:07 Tamworth Distillery Portfolio and Business Model18:45 The Celebrity Exit Delusion vs Building for Passion21:30 Experimentation and Pragmatism Over Big Bets23:15 Brand Ambassadors Must Drive Sales, Not Just Talk25:40 FMCG Invasion vs Old School Intuition - Industry Polarization28:20 On-Trade vs Off-Trade Debate is Obsolete30:10 Board Pressure and Why Solid Brand Core Enables Tactical Freedom33:25 Physical Fitness Core Analogy - Brand Strength as Insulation35:54 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Eric Franco, a former SABMiller colleague, recently Chief Sales & Marketing Officer at Brewdog USA and entrepreneur who started as a bar owner, joins for a discussion validating core bottom-up principles through battlefield experience.Working long days running his own bar before selling for global brands, the conversation confirms what becomes clear through market observation: everyone agrees on bottom-up methodology in theory, but execution fails when immediate gratification culture, social media distortion, and funding pressure collide with foundational discipline.The discussion explores patterns visible across markets: brands hiring VPs before mastering founder-led selling, Target distribution forcing unsustainable multi-state expansion, and burning retail relationships in concentrated markets.Eric's owner-operator perspective adds depth to the systematic approach to channel selection, geographic expansion, and the three-year foundation period required before authentic scaling becomes possible. ​Timestamps00:00 Introduction and Catching Up01:11 Defining 'Bottom Up' in Brand Building04:36 Challenges in Brand Growth and Market Expectations09:41 The Importance of Local Market Mastery15:16 Balancing Big Opportunities with Realistic Growth32:02 Final Thoughts and Wrap-Up This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Robert Simonson, author of seven cocktail books including "A Proper Drink: The Untold Story of How a Band of Bartenders Saved the Civilized Drinking World," joins to discuss how the modern cocktail revival actually happened.This conversation explores how dead crafts come back to life through individuals rather than institutions, why certain innovations spread while others stay local, and the challenge of documenting history while participants are still alive. Simonson spent 18 months interviewing over 200 people across multiple continents to map how a small group of obsessives rebuilt an entire profession from scratch. The discussion reveals patterns about how quality movements emerge, scale, and risk being forgotten by the next generation.Timestamps00:00 Introduction and Welcome00:26 Discussing 'A Proper Drink'02:47 The Cocktail Renaissance05:07 Global Influence and Cross-Pollination12:23 Modern Classic Cocktails23:22 Local Influences on Cocktails32:37 Conclusion and Final Thoughts This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Steve Perez reveals how he bootstrapped Global Brands (Owner of VK Vodka Kick and Franklin & Sons) from £200k to £65 million in four years without giving away equity. Starting with zero salary while working nights as a waiter, he funded growth by convincing suppliers to extend £100k monthly credit through radical transparency. His philosophy: "Your business is your soul, your heart. Don't give it away too easily."From his 400-acre farm supplying beef to his hotels, to using venues as R&D labs for drinks innovation, Steve's vertical integration proves you don't need London to build global brands. With 400 employees including three-generation families, he explains what rally driving taught him the about business:Timestamps:00:00 Welcome and Introduction00:47 Steve Perez: From Rally Driver to Businessman02:26 The Beginnings of a Business Empire05:40 Overcoming Early Business Challenges08:29 The Rise of VK Vodka Kick16:17 Bootstrapping and Supplier Relationships22:33 The Perks of the Drinks Business22:59 Building a Lasting Business Legacy24:27 Family Business Dynamics28:32 The Importance of Delegation32:29 Navigating Risks and Trends37:31 Vertical Integration and Local Impact41:20 The Benefits of Smaller Cities43:20 Conclusion and Contact Information This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  The family had been making wine in the Chablis region for 35 years. Looking at that grape pomace every harvest, Alex Watson saw what everyone else missed: repurposing it making Gin.In this conversation, Alex (who co-founded Renais with his sister Emma Watson) reveals the counterintuitive path from London's most exclusive cocktail bars to Waitrose shelves and why both require completely different strategies for the same gin.We dig into:• Why prestigious bars that love you most often move the least volume• The unexpected channel that actually builds premium brands• How wine sommeliers became his secret weapon in Michelin restaurants• The Instagram strategy that works when you're "naturally private"• Why he leads with flavor, never sustainability (even though the sustainability story is incredible)• The specific moment he knew the traditional gin playbook was brokenThis isn't about choosing between credibility and volume. It's about something more interesting.Listen to find out what.Timestamps:00:00 Introduction: The grape distillation opportunity02:30 Renais origin story: From Chablis winemaking to spirits05:45 Leading with flavor over sustainability in brand messaging08:15 Provenance, terroir, and wine culture in spirits storytelling12:20 B Corp certification and circular economy positioning15:45 Building early credibility account by account in London19:30 The role of bartender advocacy in brand building26:15 Social media approach for naturally private founders28:40 Scaling from independent bars to national restaurant chains32:10 Drink strategy differences: Martinis vs spritzes by venue type35:20 Navigating serve complexity across different bartender skill levels38:25 Hybridization of hospitality venues and menu evolution40:15 Premium positioning strategy: Ultra-premium gin challenges42:50 Market agility and testing new initiatives at consumer events This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Maurice Doyle returns to MAFFEO DRINKS to dissect the drinks industry's inflection point, where COVID's artificial peak has given way to a "new reality" of capital constraints and complexity.Drawing from his veteran experience across major spirits and scale-up companies, Maurice reveals how brands can achieve growth without abundant funding by focusing ruthlessly on strategy, particularly what NOT to do.The conversation explores the tension between principles and tactics, why "I don't know" might be the most powerful leadership phrase, and how misaligned expectations between bottom-up brand building and top-down objectives create systemic friction.Maurice's core insight: in a world where 95% of your target market isn't buying at any given moment, success comes from matching physical availability with mental availability while resisting the siren call of premature retail listings.Timestamps:00:00 Introduction and Industry Veterans Discussion02:30 Current State of Drinks Industry - The Inflection Point08:15 Capital Challenges and New Reality Post-COVID12:45 Strategic Focus: The Power of Saying No18:20 Principles vs Playbooks - Beyond Cookie Cutter Approaches25:10 Getting Out From Behind the Desk Philosophy32:40 Capital-Efficient Growth Strategies38:55 Balancing Long-term Strategy with Short-term Pressures This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Brodie Meah, co-founder of Top Cuvée, reveals how one neighborhood restaurant in Highbury became the foundation for a "wine for everyone" movement that achieved national distribution.Starting in 2019 with 40 covers nightly, Top Cuvée's journey from restaurant to retail to wholesale exemplifies bottom-up brand building.Having witnessed fine dining's intimidation tactics firsthand in Melbourne, Brodie flipped the industry's most exclusive phrase:"top cuvée" (wines deemed too good for regular guests) into a symbol of accessibility.The COVID pivot unlocked game-changing insights: wine labels matter enormously in retail but not restaurants, £8 glasses translate to £22 retail bottles, and wine's aversion to "openly commercial" marketing creates opportunity.By building trust glass by glass, turning regulars into brand ambassadors, and proving neighborhood hospitality can scale, Top Cuvée transformed from one Highbury restaurant to shops to national wholesale—keeping "wine for everyone" real.Timestamps:00:00 From Fine Dining to "Wine for Everyone" Philosophy03:00 One Restaurant to National Distribution Journey06:00 Wine Intimidation and the Leather Entrance Story09:30 Flipping "Top Cuvée" from Exclusive to Inclusive12:00 Why Wine Bars Shouldn't Feel Educational15:00 Building Community - The T-Shirt Customer Story18:00 Labels Matter in Shops, Not Restaurant Lists21:00 The £8 Glass = £22 Bottle Sweet Spot24:00 Wine's "Dirty Word" Marketing Problem27:00 Trust Engines and Part Two Preview This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this episode of MAFFEO DRINKS, host Chris Maffeo speaks with Hunter Gregory, Bar Manager at Maybe Sammy in Sydney, Australia, about scaling cocktail culture beyond the usual suspects and making premium cocktails accessible to everyday drinkers.The conversation explores Sydney's cocktail scene positioned "10 years behind London" despite having quality bars that rival global standards, but revealing how average consumers struggle with understanding enhanced cocktail experiences just like other cities.Hunter shares the origin story of Maybe Sammy's transformation from a serious hotel-style bar to an energetic showmanship destination when founder Stefano Catino bought a bubble gun from Kmart and decided "f**k it, let's have some fun."We examine the strategic use of mini martinis during happy hour as a trust-building gateway that gradually brings guests on a cocktail journey from classics to experimental drinks like milk-washed Negroni, Americano with Vegemite macadamia milk.The discussion covers how Asian cocktail trends increasingly influence Australian bars as European bartenders migrate eastward, the philosophy of "your guests are not always right, but they're always your guests," and why the shift from serving gin and tonics at 10pm to serving complex cocktails throughout the night represents six years of earned trust.Hunter provides insights on breaking down intimidating cocktail menus, managing consumer expectations around "serious" bar environments, and understanding that people seek experiences that make them feel better rather than just drinks.Timestamps:00:00 Introduction: Scaling Cocktail Culture to Wider Audiences02:15 Sydney Cocktail Scene: 10 Years Behind London06:30 Australian Drinking Culture: Amazing Bars vs Everyday Pubs09:45 The Demographic Challenge: Experience vs Getting Drunk13:20 Asian Influence on Australian Cocktail Trends17:40 Maybe Sammy Origin Story: From Stuffy to Fun21:25 The Bubble Gun Moment: Breaking Hotel Bar Barriers24:50 Show Business Philosophy: Serious About Craft, Not Ourselves28:10 Mini Martini Strategy: Building Trust Through Happy Hour32:15 Guest Journey: From Classics to Experimental Over Six Years35:40 Wrap up: Making Cocktail Culture Accessible and Fun This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this episode of MAFFEO DRINKS, host Chris Maffeo speaks with Matilda Andersson, Managing Director at Truth Consulting, about transforming how drinks brands approach consumer insights and market research.The conversation explores why traditional focus group research fails to capture authentic consumer behavior, and how ethnographic research (observing people in bars, homes, festivals, and unexpected locations) reveals the cultural truths that drive brand success.Matilda introduces "the trend of ignoring trends," explaining the critical difference between fast-moving fads (TikTok dances, viral flavors) and slow-changing cultural fundamentals (rituals, occasions, social connections) that brands should actually focus on.We examine the premium positioning trap where every brand claims to be premium, creating bland homogenization rather than differentiation.The discussion challenges conventional wisdom about Gen Z drinking habits, revealing they're drinking differently rather than abstaining, and explores why generational commonalities matter more than manufactured differences.Why occasions and rituals as more valuable strategic frameworks than demographic targeting, showing how brands must earn relevance in existing consumer moments rather than creating artificial ones.Key topics include participant observation methodology, brand self-awareness, cultural rituals in modern context, qualitative research integration with quantitative analysis, and how brands can actively shape culture rather than passively follow trends.Timestamps :00:00 - Introduction: Insights, Rituals & Cultural Role of Drinks02:15 - Matilda Andersson Background: Career in Consumer Insights & Drinks Industry05:30 - Cultural Role of Drinks: Historical Context & Modern Rituals08:45 - The Trend of Ignoring Trends: Fast vs Slow Cultural Change12:20 - How Brands Can Differentiate What's Worth Pursuing15:40 - Brand Self-Awareness & The Premium Positioning Trap19:10 - Understanding Your Brand's Core vs Chasing Competition22:35 - Probable Futures: Active Cultural Participation vs Passive Reception25:50 - The Spritz Example: When Trend-Chasing Goes Wrong28:20 - What is Ethnographic Research? Definition & Methodology31:15 - Real Insights Happen at the Bar (and McDonald's)34:25 - The Laziness Problem: Why Brands Don't Observe Enough36:50 - Gen Z Drinking Myths: They're Drinking Differently, Not Less39:20 - Generational Commonalities & Occasions Over Demographics42:10 - Wrap-up: Key Takeaways on Cultural Insights & Ethnographic Research This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Continuing our previous conversation, Guillaume Lambrecht explains his trade fair strategy for building global presence with Supasawa, focusing primarily on his BCB Berlin approach. With distributors across 55 markets, through strategic trade show investments rather than individual country visits.This episode details his methods for maximizing trade fair ROI, including relationship-focused meetings, community building at industry events, and using trade shows as cost-effective alternatives to extensive international travel. Guillaume outlines how he leverages events like BCB Berlin to maintain distributor relationships and establish global brand presence.Covers trade show networking strategies, international distributor management through industry events, and approaches to global brand building via strategic fair participation.Timestamps:-00:00 Introduction: International Scaling Strategies for Small Beverage Brands- 05:37 Community-Driven Growth: Social Media and Organic Brand Advocacy Systems- 11:35 Relationship-Based Sales: Human-to-Human Business Philosophy for Global Markets- 19:31 Trade Show ROI Strategy: BCB Berlin Investment and International Networking Optimization- 38:04 Global Distribution: Route to Market and International Distributor Management- 45:12 Market Adaptation: COVID-19 Opportunities and Business Resilience Strategies- 52:30 Sustainable Expansion: Quality Relationship Management Across 55 Markets This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this episode of MAFFEO DRINKS, Guillaume Lambrecht explains his approach to creating market demand for Supasawa, a shelf-stable sour mixer, focusing primarily on his category creation methodology.We go through how he developed the product through 60-70 recipe iterations and managed customer validation through direct bar visits rather than traditional market research approaches.This episode details his methods for educating customers about operational problems they may not recognize, including face-to-face conversations, hands-on demonstrations, and using customer discovery as cost-effective alternative to extensive market analysis.Guillaume outlines how he leverages direct customer feedback to establish new product categories and build market awareness from zero recognition.Timestamps:00:00 Introduction: Market Validation for Unknown Categories and Invisible Problems05:37 Product Development Process: 60-70 Recipe Iterations and Customer Feedback Loops11:35 Customer Discovery: Face-to-Face Bar Visits and Problem Identification Techniques19:31 Market Segmentation: Skill-Based Bar Typologies and Operational Complexity Analysis32:45 Workflow Innovation: Pre-Batching Systems and Extended Shelf-Life Benefits38:04 Customer Education: Problem-Awareness Creation and Solution Positioning45:12 Market Creation Strategy: Category Establishment and Demand Generation Tactics This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this continuation of their conversation, Chris Maffeo interviews Federico Riezzo about modern cocktail classics, Villa Mamo's terroir-driven approach, and scaling cocktail culture. Federico reflects on cocktail legends like Douglas Ankrah and the era that created enduring drinks like the Pornstar Martini, Penicillin , and Breakfast Martini, while exploring why new cocktails struggle to achieve lasting status in today's social media environment.Learn about Villa Mamo, Federico's renovated 1786 Tuscan farmhouse and boutique hospitality venue, where he collaborates with local foragers to create hyper-local botanical cocktails using terroir-driven ingredients. Discover Federico's lower ABV cocktail philosophy that encourages extended social drinking experiences and better guest engagement.Chris and Federico examine the cocktail industry's workforce challenges, discussing how modern bartenders increasingly prioritize technical innovation over essential hospitality skills like guest reading and relationship building.Perfect for bar managers, hospitality professionals, cocktail enthusiasts, and anyone interested in sustainable cocktail culture, terroir-driven mixology, and the future of the bar industry.Timestamps :00:00 From Douglas Ankrah's Porn Star Martini to the other Modern Classics08:15 Cocktail Culture Gap Analysis16:30 Villa Mamo's Terroir Approach24:45 Lower ABV Philosophy and Social Drinking32:20 Industry Workforce Challenges40:04 Future of Hospitality and Scaling Culture This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this episode, Chris Maffeo talks to Federico Riezzo, hospitality veteran and founder of Villa Mamo (a Villa in Tuscany), about London's cocktail renaissance and why human connection beats technical skills in bartending. Federico shares his experience at legendary London cocktail bars like The Pharmacy, Lab, Sketch, and Sanderson Hotel during the cocktail revival of the late 1990s and early 2000s. Learn how exceptional bartenders combined technical excellence with infectious energy to create welcoming environments that prioritize guest experience over complex mixology.Chris and Federico explore how service philosophy transforms bartenders into "gatekeepers of sales" through trust-building techniques like spirit sampling and storytelling. Discover practical hospitality strategies that create memorable bar experiences, generate customer loyalty, and drive organic word-of-mouth marketing in the cocktail industry.Perfect for bartenders, bar managers, hospitality professionals, cocktail enthusiasts, and anyone interested in London's cocktail history and modern bar service excellence.Timestamps00:00 Introduction and Villa Mamo Overview08:15 London Cocktail Renaissance Era16:30 Service Philosophy vs Technical Skills24:45 Trust-Building Through Sampling32:20 Munich Bar Experience Example37:46 Gatekeepers of Sales Concept This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Filiberto Amati, Founder of ‪AmatiAssociates‬ and Head of Partnerships at MAFFEO DRINKS, is a veteran of major spirits companies, including Campari and Di Saronno.He dissects the post-COVID reality facing the spirits industry, revealing how the pandemic created a temporary "shock" that artificially inflated off-trade volumes while disrupting traditional brand-building pathways.Drawing from his deep beverage industry expertise, Filiberto explains how consumption patterns are realigning to pre-pandemic trends—exposing brands that gained artificial traction during lockdowns without building genuine on-trade education or loyalty.The conversation explores how consumers increasingly practice "zebra-striping"—switching between categories within the same occasion—why cultural movements drive successful brand rituals from Aperol's orange visual cue to Corona's lime mythology, and how route-to-market consolidation is reshaping competitive dynamics across the fragmented spirits landscape.Timestamps:00:00 Introduction and COVID Impact Context03:45 Post-Pandemic Volume Normalization09:20 On-Trade Education Crisis Analysis16:15 Off-Trade vs On-Trade Dynamics23:30 Category Blurification and Zebra Striping Occasions28:45 Route-to-Market Consolidation Trends This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  Filiberto Amati, Founder of Amati & Associates and Head of Partnerships at MAFFEO DRINKS, is a veteran of major spirits companies, including Campari and Di Saronno. He dissects the seismic "shrink for growth" transformation, reshaping the global spirits industry. Drawing from his deep FMCG expertise, Filiberto explains how spirits companies are finally adopting consolidation strategies that transformed consumer goods giants two decades ago—moving from "economies of scale" obsessions to a strategic "economies of scope" focus. As Campari divests Cinzano, Brown-Forman sells Finlandia, and Diageo sells Pampero Rum, Filiberto reveals how this isn't random portfolio shuffling but a calculated response to activist investor pressure and economic uncertainty. The conversation explores if mega-mergers are likely in the fragmented spirits industry, how mid-tier players like Gruppo Montenegro and Caffo are capitalizing on cast-off assets to build global scale, and why this inflection point will reshape competitive dynamics for the next 10-15 years.Disclaimer: All analysis is based on publicly available information.Timestamps:00:00 Introduction and FMCG Context02:15 Shrink for Growth Phenomenon Explained06:30 Economies of Scale vs Scope12:45 Industry Fragmentation Reality18:20 Listed vs Private Company Dynamics23:10 Mid-Tier Consolidation Opportunities28:15 Future Industry Structure Predictions This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  

Happy 2026. This Episode is hosted by Chris Maffeo and brought to you by MAFFEO DRINKS. A Deep-Dive Analysis of This Episode is Available at maffeodrinks.com Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary  In this episode of the MAFFEO DRINKS Podcast, Host Chris Maffeo talks to Ben Branson, founder of Seedlip and now Sylva and Seasn, shares his journey of creating the modern non-alcoholic spirits category. From his farming background to launching the world's first distilled non-alcoholic spirits, Ben discusses the critical importance of building categories before brands, the evolution from direct-to-consumer to retail distribution, and his philosophy of three essential elements. He emphasizes the drinks industry's B2B2B2C nature, the value of premium credibility through top-tier accounts, and his current ventures, including Sylva (an aged non-alcoholic spirit using British trees) and Seasn (cocktail bitters). Ben's approach centers on properly developing products, understanding cultural contexts beyond liquid, and maintaining relationships with the influential "1000 people that matter" while scaling.0:00 Introduction to the Maffeo Drinks Podcast00:12 Meet Ben Branson: Founder of Seedlip00:37 Building a Category from Scratch03:10 The Importance of Choice in Non-Alcoholic Beverages06:24 Challenges and Dynamics in the Non-Alcoholic Market09:12 Understanding the Drinks Ecosystem12:20 The Role of Occasions in Brand Building13:51 Direct-to-Consumer vs. Traditional On and Off Trade27:50 The Power of First Impressions and Credibility32:28 The Importance of Influential Customers33:27 Halo vs. Habit: Building Brand Relationships34:22 Balancing Supermarket and Independent Distribution38:43 The Role of Planning in Brand Launches39:40 Learning the Drinks Industry42:05 The Value of Experience and Patience52:30 Navigating Competition and Protecting Your Brand55:41 Final Thoughts and Key Takeaways This episode is brought to you by MAFFEO DRINKS, an Advisory helping drinks leaders execute bottom-up growth while managing stakeholder expectations. Celebrate with us our 3rd anniversary with a special 30% off forever at maffeodrinks.com/anniversary