Unpacked, by TTG

This week the conversation centres around the experiences of travel agent Leander Lynch, who was trolled for her accent after a video she posted on Facebook went viral.Leander joins editor in chief Sophie Griffiths and luxury reporter Emma Dooney as they explore different prejudices within the industry, and how agents can deal with online backlash.Social media expert Lotte Gossage also joins as a guest speaker, sharing her own experiences in the luxury sector and how she combats negativity online. Can an accent really put off – or attract – clients? Are some accents more “premium” than others? Are there other biases in the sector? And how can agents combat this? Hosted on Acast. See acast.com/privacy for more information.

On this week's episode we unpack how artificial intelligence is reshaping the travel industry and debate whether AI is ultimately a threat or a powerful ally to travel agents, featuring Travel Counsellor Marie Rowe as our guest. Hosted on Acast. See acast.com/privacy for more information.

As the peak season gathers momentum, the travel trade is seeing clear patterns emerge in what’s selling well, how clients are booking, and where demand is shifting. In this episode, the TTG team are joined by an award winning travel agent as they explore how well sales are going, and the (unlikely) trend that seems to be emerging. But is it really the biggest sales trend of peaks 2026? Hosted on Acast. See acast.com/privacy for more information.

Editor in chief Sophie Griffiths and cruise and content editor Harry Kemble are joined by Travel Counsellor and cruise specialist Emma Otter to explore the implications of the US military intervention in Venezuela and arrest of its president alongside President Trump’s increasingly concerning threats about wanting to annex Greenland, discussing what it means for the travel industry and whether the global uncertainty is impacting peaks and customer intent for holidays. Hosted on Acast. See acast.com/privacy for more information.

On this second episode of Unpacked by TTG, Editor-in-Chief Sophie Griffiths and Luxury Reporter Emma Dooney are joined by marketing expert Andrew Shelton as they explore how travel advertising has changed, whether TV ad campaigns are still influential, how travel brands typically now engage consumers – and the ways in which travel agents can tap into this. Plus Andrew shares memorable stories from the front line as well as trends/changes we might see this peaks. Hosted on Acast. See acast.com/privacy for more information.

On this first episode of Unpacked by TTG, Editor-in-Chief Sophie Griffiths and Content Producer Tom Parry take a deep dive into latest consumer data around travel intent ahead of the all-important peaks period and ask guest Martin Alcock, director of the Travel Trade Consultancy the question everyoje in travel wants to know: Will peaks 2026 live up to the hype? Hosted on Acast. See acast.com/privacy for more information.