Champagne in the Jungle

In this episode, we sit down with Natalia Duprat, a luxury hospitality and concierge expert, to uncover what true concierge service really means.This conversation goes beyond reservations and itineraries. Natalia breaks down the unseen work behind luxury concierge services in Tulum: being available 24/7, managing expectations, reading guests' energy, and knowing when to guide/when to step back; so guests can truly rest.

There’s a rumor we keep hearing… “Is Tulum really that expensive?”In Episode 02 of Champagne in the Jungle, Carlos Puga and I unpack where this idea comes from; and why it doesn’t tell the full story.We talk real numbers, real strategy, and how strong branding and marketing have been key to the growth and success of Tulum’s most iconic hotels, brands, and destinations.Real talk. Real value. Real jungle luxury.

Tulum has been criticized as a place to invest, but mostly by people who never took the time to understand the market. In this episode, Krystal Hess shares why knowledge, timing, and vision make all the difference when it comes to investing in paradise.