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Your Growth Coaches The Podcast
Your Growth Coaches The Podcast
Author: Jay Chapman
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© 2026 Your Growth Coaches The Podcast
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Welcome! Get ready to tune into the "Your Growth Coaches" podcast with Jay and Marie.
We're your ultimate business coaches for the hair and beauty industry, here to inspire, motivate, and deliver real talk. Expect expert insights and practical advice to level up your business.
Join us for no-nonsense conversations, actionable tips, and straight-to-the-point strategies. Forget the fluff—let's dive into what really works.
50 Episodes
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In this powerful episode, Marie sits down with special guest Nancy Abdou, founder and CEO of The Australian Dermal & Laser Institute, an award-winning leader in aesthetic education with more than two decades of real-world experience. Nancy’s journey started in 2002 when she and her sisters opened a single laser and skin clinic, which grew to 15 locations across Melbourne within ten years. Along the way she discovered her passion for teaching, using her Bachelor of Education to train clini...
On paper, things look good. The team’s solid. Clients are happy. Culture feels right. Your diary’s full. And yet… the money doesn’t match the effort. In today’s episode, we’re unpacking what’s really going on when business feels like it’s working, but the bank account tells a different story. This is the stuff no one really wants to admit out loud. Because it messes with your head. You start questioning yourself. You wonder if you’re missing something obvious or if this is just how it’s meant...
Solo operator life gets talked about a lot in our industry, but rarely do people talk about the REAL stuff. In this episode, Jay and Linda get into the nitty-gritty of what’s actually happening for sole operators across hair, beauty, skin, and aesthetics. They explore why so many people are walking away from traditional shopfront salons to go out on their own as chair renters or independent operators. We are starting to see a quiet wave of people moving back into salon environments after ...
Blend a pump of retinol, a bubble of champagne, a spritz of dry shampoo and a sprinkle of sugar. Finish it with a glow under the LED light and you’ve got Tamara Reid. We kick off 2026, season 3, episode 1 with an industry disrupter! With 18 years in the professional hair and beauty industry, Tamara’s experience spans education, sales, brand marketing and strategic partnerships across franchise groups, beauty distribution and software brands. She has seen the industry evolve from every a...
This isn’t a typical end of year wrap-up episode! No highlights. No lessons wrapped in pretty quotes. No generic “what a year” crap! In this final episode of Season 2 of the YGC Podcast, Marie and I are reconciling 2025 as it actually was. What worked. What didn’t. And what quietly separated the businesses that grew from the ones that stayed stuck. We’ve coached salon and clinic owners all year and worked closely with industry partners. We didn’t just listen to what people said they were doin...
Halima Dandan is the founder of Dermaclear Clinic and Dermal Code, leading with over 23 years of clinical experience and a commitment to setting higher standards in skin health. Through her boutique clinic and professional product and device range, she delivers results-driven treatments, education and innovation for both clients and industry professionals. Marie and Helima talk personal branding, making the most of the clients you have already got and skin health education. Dermal Code Podcas...
From buccal massage facials to features in Vogue and Harper’s Bazaar, and even taking out the ABIA Educator of the Year, she is here, there and everywhere! Isabella Loneragan is the multi-award-winning founder of The Skinformé Academy – a world-class facial and facial massage training institution designed to elevate hands-on skin therapy and moreover, guide touch therapists to turn their skills into thriving businesses. With more than 20 years of industry experience, Isabella also runs ...
In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This o...
For years I thought making money in business was just about working harder. I was flat out busy but my team weren’t and even though the salon looked successful, the numbers told a different story. What I eventually realised is that generating revenue is a skill. It’s something you can learn and get really good at, just like perfecting a colour correction or a facial treatment. In this episode, I’m sharing the moments that changed how I think about money, confidence and backing myself to creat...
We know. It’s the stuff that makes your eyes glaze over. But ignoring this side of your business can cost you big time. In this episode, we break down the basics of tax, super and workcover in a way that actually makes sense. No jargon, no lectures. Just straight-up advice to help you stay out of trouble and keep more of what you earn. If you’ve ever felt confused, overwhelmed or just completely in the dark about your obligations as a salon or clinic owner, this episode will clear the fog. ...
My spicy guest is a copywriter who knows exactly how to make your words work harder, connect with the right clients and keep your brand feeling fresh. We’ll talk about how ChatGPT can be a powerful tool without making you sound like everyone else and what really matters when it comes to building a message that cuts through the noise. Who the heck is Rachel? Rachel Medlock is a copywriter, beauty industry expert, and the go-to wordsmith for brands who want copy that connects, not c...
If the thought of raising your prices makes you break out in a sweat, or you feel guilty every time you look at your bank account, you’re not alone. Money trauma is real, and it’s probably running the show more than you realise. In this episode, we dive into the messy, emotional side of money and how your past might be shaping your pricing, spending, and self-worth today. We’ll help you unpack the stories you’ve been telling yourself and give you a new way to think about money that actually s...
Think you’ve got a money problem? Think again. Most salon and clinic owners aren’t undercharging or overspending, they’ve just got a bucket full of holes. In this episode, we break down the 7 biggest leaks that drain your profit without you even realising. From pricing gaps to stock blowouts to team inefficiencies, we’re exposing the hidden areas that silently sabotage your cash flow. If you’re working hard but wondering where the hell your money is going, this episode is your wake-up call. ...
When your body or brain taps out before your business does, it’s a whole different kind of burnout. In this episode, we talk openly about Kerry’s experiences stepping back from the floor because of mental health struggles and cancer diagnoses. This is for anyone who’s ever thought, “But what happens if I can’t keep going?” We share strategies to help you build a business that’s not fully dependent on you being behind the chair or bed every day, and how to put the right financial systems...
You’re flat out, booked solid and running on caffeine fumes. So why does your bank account still look like a sad joke? In this episode, we’re calling out the trap so many salon and clinic owners fall into. Thinking busy means successful. (Spoiler alert. It doesn’t.) We unpack why being booked out isn’t the goal if it comes at the cost of your sanity and profit. You’ll hear real talk on what’s actually draining your money, your energy, and your motivation and how to flip the script. If you’re ...
Profit sharing…. Sounds generous, progressive, maybe even a little bit fancy! but what actually is it? And how do you make it work without losing your mind or your margins? In this episode, we’re cutting through the fluff and diving into the nitty gritty. We unpack the common mistakes salon owners make when trying to introduce profit share and the real question you need to ask first: are you even profitable? You’ll learn how understanding your breakeven point, team productivity gap and true...
Remember the days when word-of-mouth, loyalty cards and a killer brochure were enough to keep your business thriving? In a world obsessed with algorithms, trends and bloody TikTok dances, it’s easy to wonder if old-school marketing still has a place or if it’s officially time to retire it for good. In this bonus episode, we’re diving into what’s changed, what’s stayed the same and whether traditional marketing is dead… or just evolving. If you’re feeling stuck between the old way and the new ...
Ever found yourself asking, "Why am I not further along?" or "Why does it feel like I’m doing everything right, but still stuck?" In this episode, we’re unpacking the frustrating gap between where you are and where you thought you’d be by now. Whether it’s your business, your mindset or your life as a whole! We’re diving into the invisible blocks that keep ambitious people spinning their wheels. We chat about the real reasons progress can feel like you are pushing crap up hill and it’s ...
There's often hundreds of people that are visiting your website and your online booking page every single week, if you play your cards right (and your content is on point) you will capture a large chunk of this new business opportunity. Now here's the reality! Is your website and online booking interface optimised so that it makes it an absolute no brainer to make an appointment with YOU!? Let's talk about the dos and don't's when it comes to creating an easy path for your potential clients t...
WARNING! Spicy themes incoming.... Recognising trends and themes in your business that are chewing away at your profit is the first step, the second step is to actually do something about it! Sitting in our ivory tower we get to see these trends and themes in our clients businesses. Not only that, we have been a victim to them ourselves! The good news is that you do not need to settle for mediocrity, especially when it comes to the profitability of your business! Join us while we label, creat...



