BBB Sharing

Jonathan Cotten and Gabrielle Echard stopped by the ignite Sparked by BBB studios to chat with Barry Moore about how they help the community daily. It all starts with your feet. Starting in 2014, they've opened numerous locations across the Central Virginia market changing lives and providing impeccable service.

Join us on BBB Sharing as we sit down with Willy Wise from Main Street Benefits. In this episode, Willy shares his passion for helping the community, his extensive knowledge and history within the industry and so much more. Connect with Main Street Benefits:Website: www.mymsbenefits.com Stay Connected with BBB Sharing: Like, share, and subscribe for more insightful conversations!

Join us on BBB Sharing as we sit down with Jordan Davis, owner of Growth and Guidance LLC, to delve into the transformative power of personalized care in residential settings. Discover how Jordan's unique approach, shaped by the diverse needs of his residents, fosters an environment of growth, independence, and a true sense of home. From innovative money management programs to individualized routines, learn what truly sets exceptional care apart. Jordan shares his inspiring journey from youth counselor to successful business owner, driven by a passion for providing stability and support to those in need. This episode offers valuable insights for families seeking residential care and anyone interested in the human-centered side of business.Guest: Jordan Davis, Owner of Growth and Guidance LLCConnect with Growth and Guidance LLC:Website: www.growthandguidanceva.comFacebook: Growth and Guidance LLCInstagram: @GrowthandGuidanceLLCLike, share, and subscribe to BBB Sharing for more insightful conversations!

Join us on BBB Sharing as we dive into the world of home improvement with Reggie Williams from Craftsman’s Home RVA. In this episode, Reggie shares essential advice for homeowners, from understanding contractor qualifications to spotting red flags and building lasting relationships with service providers. Discover the philosophy behind Craftsman's Home RVA and how Reggie goes above and beyond to serve his community. This episode is packed with valuable insights for anyone embarking on a home project.In this episode of BBB Sharing, Nicole sits down with Reggie Williams from Craftsman’s Home RVA to discuss crucial aspects of home improvement. Reggie emphasizes the importance of due diligence, understanding contractor licensing and specialties, and identifying red flags. He shares his business philosophy focused on building relationships over transactions and provides inspiring examples of community service. Reggie also offers valuable insights on educating homeowners and finding creative solutions for complex renovation challenges.Connect with Craftsman’s Home RVA:Google: Craftsman Homes RVA LLCLinkedIn: linkedin.com/in/craftsmanhomesrvallcStay Connected with BBB Sharing: Like, share, and subscribe for more insightful conversations!

Welcome to BBB Sharing! In this episode, Evie and Nicole sit down with Brooke Hall from Accent Professional Recruiting to unpack the complexities of today's job market. Discover expert insights on recruitment trends, how layoffs are reshaping hiring strategies, and the evolving expectations of both employers and job seekers. Brooke shares valuable advice for those navigating career changes or entering the workforce, emphasizing the power of open-mindedness, strategic networking, and the often-overlooked value of company culture. Whether you're a business looking to hire or a professional seeking your next opportunity, this episode offers crucial perspectives to help you succeed in 2024.Guest: Brooke Hall, Owner of Accent Professional RecruitingHost: Evie, Director of Ignite, Sparked by BBBEpisode Summary: Join Evie and Nicole in the Ignite Podcast Studio as they welcome Brooke Hall, owner of Accent Professional Recruiting. Brooke shares invaluable insights into the current job market, recruitment trends, and how both job seekers and businesses can navigate new challenges and opportunities. From the shift in candidate engagement post-pandemic to the impact of corporate layoffs and the importance of company culture, Brooke offers a comprehensive look at today's hiring landscape.Connect with Brooke Hall & Accent Professional Recruiting:Phone (text preferred): 804-814-7710Website: accentrecruit.comEmail: bhall@accentrecruit.comLinkedIn: linkedin.com/in/brookebhall

Welcome to BBB Sharing, where we bring you closer to trusted accredited businesses. In this episode, Evi, Director of Ignite Sparked by BBB, chats remotely with Jay Klebanoff, CEO of Hercules Fence. With over 70 years in business and 30+ years as a BBB accredited business, Hercules Fence has built a reputation for quality and community commitment. Jay shares insights into the fence industry, from diverse product offerings and installation processes to the importance of customer education and giving back. Discover why Hercules Fence stands by its motto: "Security in Every Job."Guest: Jay Klebanoff, CEO, Hercules FenceHost: Evi, Director of Ignite Sparked by BBBSummary: Join Evi for a remote interview with Jay Klebanoff, CEO of Hercules Fence. Jay shares the rich history of Hercules Fence, celebrating over 70 years in business and 30+ years of BBB accreditation. He discusses the company's expansion, diverse services from residential to high-security installations (including the Pentagon!), and their commitment to community involvement. Learn about the evolution of fencing materials, the importance of professional advice, and Hercules Fence's dedication to standing behind their work with their core value: "Security in Every Job."Guest Contact: Website- Hercules FenceLocations: Maryland/Washington DC - 410.799.1555Northern VA - 703.551.2609Newport News/Hampton Roads VA - 757.316.3600Richmond VA - 804.752.7992Norfolk/ Hampton Roads (Southside) VA - 757.321.6700BBB Central VA YouTube Channel: Chanel link

Join Nicole and Latasha Copening of Genesis Driving Academy as they navigate the often-complex world of getting a driver's license. Latasha shares invaluable insights for teens and adults alike, from verifying driving schools to the detailed process of becoming a licensed driver in Virginia. Learn what sets Genesis Driving Academy apart and gain practical tips for parents guiding their new drivers.Episode Highlights:Verifying Driving School Legitimacy: Latasha emphasizes the importance of checking accreditations like the BBB and verifying DMV approval to ensure you're working with a legitimate and properly licensed driving academy.Woman-Owned and Operated: Discover how Genesis Driving Academy's female ownership and instruction provide a unique and preferred option for many students, especially young women, in a male-dominated industry.Essential Research for Parents: Latasha advises checking Google reviews, company websites, and BBB profiles to find reputable driving schools.The Virginia Teen Licensing Journey: A comprehensive breakdown of the steps involved for teenagers to get their license in Virginia, including permit requirements, classroom instruction, 45 hours of supervised practice (15 at night!), and behind-the-wheel lessons.Patience and Responsibility on the Road: Latasha shares crucial advice for new drivers, emphasizing patience, self-compassion, and the vital understanding that driving involves responsibility for everyone on the road, not just oneself.Connecting with Genesis Driving Academy: Learn how to reach out to Latasha for inquiries, scheduling appointments, or simply to get more information about the driving process.Contact: Website- Genesis Driving AcademyPhone: (804) 442-7967Email: info@genesisdrivingacademy.com#drivinglessons #virginiadrivers #teenagersdriving #adultdriving #gendriveracademy #roadtoindependence #safedriving #dmv #driversed #womandriven

In this episode: Join us as Ashby Price from Ashwood Financial Partners shares his unique journey of launching his financial services firm during the pandemic. Discover their boutique approach to financial planning, the power of client referrals, and Ashby's deep commitment to community involvement.Key Takeaways:Starting a business during challenging times.The value of personalized financial planning.Growing a business through trust and referrals.Making a difference through community service.Guest: Ashby Price, Ashwood Financial PartnersConnect:Search "Ashwood Financial Partners" onlineCall 804-622-1727#bbbsharing #ashwoodfinancialpartners #financialadvisor #retirementgoals #trustInfinance #communityfirst #smallbusiness #wealthmanagement #richmondfinance #bbbaccredited #financialplanning #fiduciary #podcast #businessgrowth #entrepreneurjourney

In this episode of BBB Sharing, we’re joined by Vincent Tucker, owner of Quality Moving Services, and his right-hand partner Kandi Edmonds, to talk about what it takes to build a trusted moving company — and sustain it — for more than three decades.Serving commercial and residential clients since 1989, Quality Moving Services has built its reputation on reliability, professionalism, and customer satisfaction. Vincent and Kandi share insights into industry standards, what consumers should look for when hiring a moving company, and how innovation — including being the only moving company in Virginia to offer live online quotes and booking — has helped them better serve their customers.This episode is a must-listen for homeowners, businesses, and anyone preparing for a move who wants transparency, trust, and peace of mind.#bbbsharing #ignite #ignitebybbb #movingservices #trustedbusiness #consumereducation #ethicalbusiness #smallbusinessowners #commercialmoving #residentialmoving #customerfirst #realconversations[00:00] Introduction to Quality Moving Services: Nicole introduces Candy and Vince from Quality Moving Services, who have been in business since 1989.[00:25] Company Overview: Quality Moving Services handles both commercial and residential moves, specializing in residential. They have expanded into commercial moving over the last 12 years, securing contracts with various localities and institutions in Virginia.[01:34] BBB Richmond Relocation: Candy and Vince share how their company assisted BBB Richmond with their move, which involved disassembling and reassembling cubicles, and setting up office equipment.[03:16] Long-Distance Moves: They discuss their expansion into long-distance moves within a certain mile range of Virginia, backed by new equipment and an expanded team.[04:03] Why Choose Quality Moving Services: Vince emphasizes their 37 years of experience and client-focused approach, ensuring a seamless experience through strong communication.[04:32] Team Longevity: Vince, the founder, started the company in 1989. Candy has been with the company for 14 years, returning in 2022 and recently promoted to Vice President of Operations.[05:34] Community Trust: Candy highlights their commitment to reliable, trusted service as a locally owned company, emphasizing direct communication with their small, dedicated team to ensure excellent customer service.[07:41] Contact Information & Online Booking: Quality Moving Services can be reached at qmovingservices.com or 804-796-4860. They are the only moving company in Virginia offering live online quotes and booking 24/7.[08:42] Conclusion: Nicole thanks Candy and Vince for joining, commends their service, and congratulates them on their achievements.

In this episode of BBB Sharing, we’re joined by Aryn Jentz, founder of Infinite Abilities Counseling, for a thoughtful conversation about mental health, inclusion, and healing.Arin shares her unique approach to counseling, with a strong focus on supporting individuals with disabilities and those navigating trauma. She discusses the importance of self-acceptance, creating sustainable work-life balance, and building authentic relationships — both personally and professionally.This episode highlights how compassionate, inclusive mental health care can positively impact individuals, workplaces, and communities alike. A meaningful conversation for anyone interested in mental wellness, ethical care, and human-centered leadership.Guest Contact: aryn@infiniteabilitiescounseling.com Website: Infinite Abilities Counseling #bbbsharing #ignite #ignitebybbb #mentalhealthawareness #inclusivecare #traumainformed #disabilitysupport #ethicalbusiness #communitywellbeing #wellnessatwork #trustedprofessionals #realconversations

On this episode of BBB Sharing, we sit down with Mike Collawn, owner of Collawn Construction, for a conversation about craftsmanship, innovation, and what it truly means too be a trusted BBB Accredited Business. Mike shares insights into current construction industry trends, the decline the construction industry saw in 2025 and how 2026 will see new growth, and how homeowners can approach renovation projects with confidence. From thoughtful design to long-term value, he explains how education, transparency, and strong values shape both his work and his relationship with clients. This episode offers practical perspective for homeowners, property investors, and anyone interested in understanding the evolving world of residential construction.🎧 Tune in to learn how experience, trust, and communication come together to build more than just homes.Guest Contact: Website- Collawn Construction Co. Socials- Facebook

On this episode of BBB Sharing, we sit down with Luke from Cool Hands Custom Heating and Air Conditioning for an honest and educational conversation about the HVAC industry and what it truly means to serve customers with integrity.Luke’s passion for his craft comes through clearly as he breaks down common misconceptions about heating and air systems, explains how homeowners can properly vet contractors, and shares why transparency and communication are essential in building trust. His approach reflects the same core values upheld by BBB Accredited Businesses — honesty, accountability, and putting customers first.This episode is perfect for homeowners, property managers, and anyone looking to better understand HVAC services and how to make informed decisions when choosing a contractor.🎧 Tune in to learn how expertise, passion, and transparency come together to create real value in home services.Guest Contact: Website: Cool Hand HVAC

On this episode of BBB Sharing, we’re joined by Julian Cha of Ideal Siding for a conversation centered on craftsmanship, consumer education, and making informed home improvement decisions.Julian shares what it truly means to be a master of craft in the siding industry and why homeowners should take the time to do their due diligence before choosing a contractor or material. From understanding different siding options to recognizing quality workmanship, this episode offers practical guidance designed to help consumers feel confident in their choices.This conversation is ideal for homeowners, property managers, and anyone interested in learning how thoughtful preparation and education can lead to better long-term results.🎧 Tune in to learn how craftsmanship, transparency, and consumer awareness come together to protect your home.Website: Ideal Siding

On this episode of BBB Sharing, we’re joined by Saepreanna Matthews, owner of Fruision Candles, for an inspiring conversation about entrepreneurship, resilience, and turning an idea into a thriving business.Saepreanna shares how Fruision Candles came to fruition, the challenges she faced along the way, and the commitment and drive required to grow a brand rooted in creativity and purpose. From navigating the realities of business ownership to staying motivated through the ups and downs, this episode offers a real look at what it takes to build something meaningful from the ground up.A thoughtful listen for aspiring entrepreneurs, creatives, and anyone interested in the journey behind small business success.🎧 Tune in for an honest conversation about passion, perseverance, and purpose-driven growth.Guest Contact: Saepreanna Matthews - https://www.facebook.com/FruisionCandles/mentions/Email - fruisionco@gmail.com

On this episode of BBB Sharing, we’re joined by Cole Tucker, owner of Tucker Franklin Insurance Group, which has been serving clients since 1998.Cole shares the story behind the founding and growth of Tucker Franklin Insurance Group, reflecting on how the agency has evolved while staying rooted in education, trust, and personalized service. He explains the types of insurance they offer, when certain coverage is necessary, and how insurance works in real-life situations — not just on paper.This conversation highlights the importance of creating customized policies that fit individual needs, as well as Cole’s commitment to educating both clients and fellow insurance agents. It’s an insightful episode for anyone looking to better understand insurance, business longevity, and relationship-driven service.🎧 Tune in to learn how education and personalization can make insurance feel clear, approachable, and effective.Website: Tucker Franklin Insurance Group

On this episode of BBB Sharing, we’re joined by Sam Wilson, owner of 1‑800‑Unlocks, to discuss how his platform is helping consumers find trusted, local locksmiths while avoiding common scams.Sam shares why he created 1-800-Unlocks, how the platform allows verified locksmiths across the U.S. to safely list their services, and why consumer education is critical — especially during stressful situations like lockouts or emergency repairs. From simple lock changes to urgent calls for help, this conversation highlights how transparency and verification protect both businesses and the people they serve.This episode is an important listen for consumers, small business owners, and anyone interested in marketplace trust, scam prevention, and ethical business practices.🎧 Tune in to learn how technology and accountability can make everyday services safer.Website: 1 800 Unlocks

On this episode of BBB Sharing, we’re joined once again by Jennifer Montague, President & Chief Operating Officer of Columbia Gas of Virginia, for a conversation centered on her personal and professional journey.Jennifer shares her background, the path that led her into the energy industry, and how taking advantage of opportunities — even small ones — helped shape an impactful and fulfilling career. She reflects on leadership, adaptability, and the importance of staying open to learning, growth, and change along the way.This episode is an inspiring listen for students, early-career professionals, and anyone navigating their next step, offering a reminder that careers are often built through curiosity, courage, and saying yes when opportunity presents itself.🎧 Tune in for an honest conversation about growth, leadership, and building a meaningful career.Resources: RebatesIncome-Eligibility Programs

On this episode of BBB Sharing, we’re joined by Jennifer Montague, President & Chief Operating Officer of Columbia Gas of Virginia, for an informative conversation about the company’s Income-Eligible Assistance Program.Jennifer shares how Columbia Gas of Virginia supports eligible households through energy assistance programs designed to help families maintain safe, reliable service. She explains how these programs work, who may qualify, and why education and awareness are essential in helping people access resources when they need them most.This episode offers valuable insight for consumers, families, and community partners interested in understanding how utility assistance programs are created and how they help strengthen communities across Virginia.🎧 Listen in to learn how transparency, education, and community partnerships make a difference.Resources: Income-Eligibility Programs Rebates

In this final episode of BBB Sharing, we sit down with Krystina Diman, President of Woody & Nelsen Funeral Homes, for an important and compassionate conversation about children and funerals.Krystina shares her experience working with families as they navigate grief with children involved — offering insight into how children understand loss, why inclusion and honest conversation matter, and how families can support young people during times of mourning. She speaks with care about common questions, emotional reactions, and the role adults play in creating safe, supportive spaces for children to grieve.This episode is thoughtful, educational, and rooted in empathy. It’s a meaningful listen for parents, caregivers, educators, and anyone supporting families through loss.Guest Contact:Website - Dignity MemorialEmail - krystina.diman@dignitymemorial.com#bbbsharing #ignite #ignitebybbb #podcast #familyconversations #griefsupport #childrenandgrief #communityeducation #ethicalbusiness #realconversations #trustedvoices

In this episode of BBB Sharing, we’re joined by Doni Kashinejad, Director of Pre-Planning for Woody & Nelsen Funeral Homes.Doni shares his personal path into the funeral service industry and what led him to focus on pre-planning — a role centered on empathy, clarity, and helping families make thoughtful decisions before they are faced with loss. He speaks openly about the importance of education, trust, and easing emotional and logistical burdens for families during incredibly vulnerable moments.This conversation offers insight into a side of the industry that many people don’t fully understand, highlighting how preparation can be an act of care, respect, and love for those we leave behind.An insightful episode for anyone interested in community service, ethical business, and the people who help guide families through life’s most difficult transitions.Guest Contact:Email- doni.kashinejad@sci-us.comWebsite- Dignity Memorial#bbbsharing #ignite #ignitebybbb #podcast #communityconversations #ethicalbusiness #familyplanning #preplanning #trustedprofessionals #leadershipstories #smallbusinessvoices #realconversations