When Work Works

Boards are making million-dollar decisions about HR tech without fully understanding what’s at stake. And that’s a problem. In this episode, R. Ray Wang, CEO and founder of Constellation Research, joins host Julie Develin to unpack the rapid evolution of AI, technology, and what it all means for the future of HR technology.Together, R. Ray Wang and Julie explore the major shift underway, from data as a differentiator to scaling both human and machine workforces. While HR may finally have a seat at the table, Ray argues that keeping it depends on moving beyond vanity metrics and using automation to meaningfully reduce time to decision.From managing AI agents to building tech literacy at the board level, this conversation paints a compelling picture of where HR tech is headed and what leaders need to do next.Check out resources from Constellation Research here!

What if one of the biggest growth opportunities in your organization has been hiding in plain sight?In this episode, host Julie Develin is joined by global HR analyst Josh Bersin, for a wide-ranging conversation on why frontline work deserves far more strategic attention than it gets. Julie and Josh explore what it really means to build an agile frontline workforce, and discuss some of the key drivers of retention. The conversation also dives into the role of AI as Josh explains where it’s already improving day-to-day work, why managers aren’t going anywhere, and how technology can elevate human leadership when it’s introduced with the right intent.If you lead people, shape workforce strategy, or influence how work gets done on the front line, this episode is where you need to be.

What does resilience really look like at work, and why has it become one of the most critical leadership capabilities today? In this episode, host Julie Develin sits down with Sam Simmons, former Chief People and Internal Operations Officer of the LPGA, to explore resilience not as an individual trait, but as a strategic advantage organizations must intentionally design.  Drawing on Sam’s experience leading people and culture in professional sports, tech, and global organizations, the conversation reframes resilience as something built through trust, transparency, and thoughtful leadership. Julie and Sam unpack what resilient cultures feel like to employees, why change should be expected rather than feared, and how leaders can bring people into the process even when decisions are hard. 

Curious about the workplace trends shaping the year ahead? It’s time to walk into your yearly planning meeting armed with the right facts about tomorrow’s modern workplace. In this episode, Sarah Hodges, Chief Marketing Officer at UKG, joins host Julie Develin to unpack the newly released UKG 2026 Megatrends Report and break down what it reveals about the future of work.Together, Julie and Sarah explore the three major megatrends and how they should be influencing the decisions leaders are making. Sarah explains why these trends are critical signals, not crystal-ball predictions, and where things are shifting across technology, talent, and the broader working world. Insights only matter if they inspire action, which is why Sarah and Julie close the conversation by translating these signals into people-first strategies to help your organization thrive.

What does it really look like when work… works? If you're leading a team, shaping strategy, or navigating the complexity of today’s workplace, this is the podcast built for you.When Work Works is a new podcast from UKG that explores the forces redefining how people lead, connect, and thrive at work. Hosted by longtime HR leader and global speaker Julie Develin, each episode brings together research, real-world stories, and candid conversations with leaders who are reshaping the modern workplace.From employee experience and workforce resilience to talent strategy and AI, When Work Works asks a simple question that reveals a wealth of extraordinary answers.Follow or subscribe so you don’t miss an episode!