The Travel Agent Guide

Most travel advisors think they need more time. In reality, they need more support. In this episode, we pull back the curtain on what a fully trained assistant (and a true pre-departure team) can handle for you—so you can stay focused on sales, client relationships, and growth. From forgotten insurance quotes to hotel reconfirmations, missing payments, and last-minute travel chaos, this conversation breaks down the behind-the-scenes tasks that keep trips smooth and clients obsessed. What You’...

Most travel advisors think burnout comes from “too many clients.” In reality, burnout comes from no boundaries. Because being a great advisor doesn’t just mean planning amazing trips… It means managing expectations, protecting your time, and running a business that doesn’t run you. In this episode, we break down 5 boundaries that will save your life — and help you become a better advisor and a better human. From booking over a million dollars in sales to navigating after-hours texts and deman...

How to Add on Hundreds in Commission without Getting Questions Are you putting together detailed FIT trips, booking flights, coordinating transfers and tours — and still earning just 10–12%? In this episode of Travel Agent Guide, we share how to strategically structure package pricing so you can earn 15–20% commission without constant client pushback. We cover how to present a single package price with confidence, navigate itemization requests, offset non-commissionable items like flights and...

Big Bold Decisions: Interview with Byrd Bergeron is a real look at what it takes to build a travel advisor business that lasts—without burnout. In this episode of The Travel Agent Guide, Byrd shares how she scaled from a “side hustle” mindset to a multi–million dollar agency in just a few years, plus the mindset shifts, sales foundations, and support systems that made it possible. You’ll hear why sales doesn’t have to feel “salesy,” how to break past the $200K–$300K sales plateau, and what’s ...

What’s a DMC—and how can it help you look like an expert in a destination you’ve never even visited? In this episode, we pull back the curtain on the "secret weapon" of elite travel advisors: the Destination Management Company (DMC). We break down exactly what a DMC is, why they are a total game-changer for complex itineraries, and how you can confidently bring a local partner into a client consultation while increasing your authority, not losing it. Whether you are planning a high-end luxury...

How to Pitch a Fee—Without Getting Turned Down Charging a fee doesn’t have to feel awkward. In this episode, we break down how to confidently pitch your fee, position your value, and attract committed clients—without fear of rejection. Learn when to introduce the fee, why it matters, and how charging upfront can protect your time, expertise, and income. If you’re ready to stop working for free and start being taken seriously, this episode is for you. Connect With Us Follow us for more resourc...

In this episode, we dive into what it really takes to transition from a traditional job into a thriving, full-time travel business. From working long nights in the service industry to building a six-figure commission career, this conversation breaks down the realities behind the success—mindset shifts, sales skills, systems, mentorship, and knowing when to take the leap. You’ll hear honest insights about balancing multiple jobs, overcoming self-doubt, setting boundaries, hiring support, and w...

In this episode of The Travel Agent Guide, we talk about how to turn clients into raving fans who come back year after year and refer new business. You’ll learn how to build trust early, when and how to ask for referrals, and why strong communication makes all the difference. The episode also covers simple habits—like follow-ups, setting expectations, and thoughtful client touches—that help you stand out and stay top of mind. If you want more repeat clients, more referrals, and stronger clien...

In this episode of The Travel Agent Guide, Byrd Bergeron and Haley DeCarlo break down one of the hardest skills every travel advisor must learn: when—and how—to say no to a client. From low budgets and “flights-only” requests to boundary issues, Airbnbs, and price-checking clients, this conversation walks through real-world scenarios advisors face every day. Byrd and Haley share exactly how to bless and release clients with professionalism, confidence, and clarity—without burning bridges. Thi...