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The DMC Podcast
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The DMC Podcast

Author: Thomas Danielsen

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Description

The DMC Podcast is a peer-to-peer show for Destination Management Companies - by people who actually run DMCs.



This is not a travel inspiration podcast. This is not supplier marketing. And it’s not theory.



It’s real conversations about what’s happening inside the DMC industry right now: shrinking hotel margins, agencies going direct, supplier power shifts, pricing pressure, tech disruption, AI, operational headaches, and how DMCs are adapting (or struggling to).



Each episode discusses topics relevant to DMCs and features honest discussions with DMC owners and senior operators from different markets — Europe, the Middle East, Asia, and the Americas — as they compare notes, share what works, what’s breaking, and what no one talks about publicly.



If you run, operate, or build inside a Destination Management Company, this is your room.



No fluff. No selling. Just operators talking business.

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As DMCs, we are middlemen and local destination experts. However, it feels as if our business model is under attack from above and from below. MICE agents and Event companies seem to want to deal with hotels directly, while hotels want to cut us out and work directly with the end client, whether the MICE or event agency or the corporate client. The trend is that we, as DMCs, are being cut away from the booking and handling, which means upwards of 50% of our turnover - and profit - disappears. Yet, we still need to do almost the same amount of work, but now for half. I've expected this change to come over the last 10 years, and now it seems it is here. The DMC business model seems to be disrupted, or rather, eroded away. I decided to create this podcast for us DMCs to have a place to congregate, meet, talk shop, and discuss problems unique to our business model. Get in touch if you'd like to hop on a call, be on the podcast, talk shop, or just discuss the challenges we are facing. You can reach me at thomas@dmcbaltic.com
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