Claim OwnershipLotTalk Podcast powered by Lotpop
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LotTalk powered by Lotpop, explores timely topics in the automotive industry with weekly updates and features guests from various sectors of the automotive world. Learn more at www.lottalkpodcast.com
58 Episodes
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Join Chris Keene, John Anderson, and Renaldo Leonard as they break down critical insights from industry veterans Frank Knox and Brian Benstock. Discover why data-driven decision-making beats gut instinct in used car acquisition, how to build disciplined processes that actually work, and why clarity in your operations is the key to dealership profitability. Learn practical strategies for reducing friction, improving inventory turns, and creating better experiences for both customers and staff. Perfect for used car managers, general managers, and dealer principals looking to elevate their acquisition game in 2025.Learn More at www.lottalkpodcast.com
Join Chris Keene, John Anderson, and Renaldo Leonard as they sit down with Brian Benstock—16-time #1 Honda dealer and 15-time #1 Acura dealer worldwide—for an unfiltered conversation about the dealership technology crisis. Learn the uncomfortable truth about team development, discover why mastering your current tools beats chasing new ones, and find out what Brian does at 4 AM that keeps him ahead of industry disruption. If you're drowning in subscriptions but starving for results, this episode is your wake-up call.Learn more at www.lottalkpodcast.com
LotTalk hosts Chris Keene and Renaldo Leonard sit down with Frank Knox, AutoAcquire AI founder and former CarMax executive, to discuss winning acquisition strategies for 2026. Learn why data and discipline beat gut-feel buying, how to leverage scarcity over market day supply, and why all acquisition channels work when you have the right approach. Frank shares the CARS framework (Clarity, Accountability, Results, Standards) and explains why winning 30% of appraisals should be your baseline. If you're struggling to stock your lot with profitable inventory in today's tight market, this episode delivers actionable strategies you can implement immediately.
Kick off 2026 with a hard reset on used car fundamentals. In this LotTalk Season 3 premiere, hosts Chris Keene and Renaldo Leonard break down why “margin compression” is often a self‑inflicted wound, not just a market reality. They dig into velocity, bucket management, and how to make smarter pricing decisions using real‑world SRP, VDP, and lead data instead of gut feel. You’ll hear cautionary lessons from CarMax, a live case study of a dealer who grew inventory but lost momentum, and a blueprint for partnering with fixed ops so recon doesn’t steal your first 30 days. If you’re a used car or inventory manager looking to plug profit leaks and stop “digging the hole” deeper in 2026, this episode is your playbook.Get more LotTalk at www.lottalkpodcast.com
Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged inventory strategies, shopping by price vs. selling by payment, merchandising that converts, and fixing your follow-up process. Hosted by Chris Keene, John Anderson, and Renaldo Leonard. Don't wait—2026 won't wait for you.Learn More at www.lottalkpodcast.com
Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable tactics for moving high-dollar inventory before year-end, the critical mistakes in merchandising that cost you leads, and how to position your dealership for a strong 2026. Perfect for used car managers, dealer principals, and anyone looking to maximize profitability in challenging market conditions.
In this LotTalk episode, Chris Keene, John Anderson, and Renaldo Leonard break down how used car dealers can survive a soft shopper index, fix aged inventory, clean up bloated tech stacks, and get their teams back to fundamentals so they hit 2026 with more gross, more volume, and less chaos.Learn more at www.lottalkpodcast.com
Discover why 22% of car buyers are bouncing from your dealership website in seconds—and what to do about it. The LotTalk hosts break down how millennials really shop for cars, why AI optimization is no longer optional, and the inventory mistakes that will destroy your spring selling season.Learn more at www.lottalkpodcast.com
Learn how to stop relying on price reductions to move aged inventory. Dick Austin from VinCue reveals why merchandising, authenticity, and staff training are the real profit killers in your used car operation.Learn more at www.lottalkpodcast.com
In this episode of LotTalk, Chris, John, and Renaldo break down why the final weeks of the year are the “off-season” that determines a dealer’s success in Q1. From clearing aged inventory and tightening your virtual lot processes to auditing your tech stack and fixing pay plans that drive the right behavior, the team lays out a practical blueprint for entering 2026 with real momentum. If you want a stronger, more profitable used-car operation next year, this is the episode to lock in on.Learn more at www.lottalkpodcast.com
Former NFL player Cory Procter joins the LotTalk team and shares leadership lessons on accountability, focus, and team culture every dealership can use.Learn more at: www.lottalkpodcast.com
In this no-nonsense episode of LotTalk, Chris Keene, John Anderson, and Renaldo Leonard take aim at overcomplicated dealership habits and inflated egos holding used car operations back. Learn how to simplify your inventory process, sell more cars in the first 30 days, and walk your virtual lot like your physical one. Actionable insights every used car manager needs before heading into 2026.Learn More @ www.lottalkpodcast.com
In this episode of LotTalk, leadership expert Frank Knox joins Chris Keene, John Anderson, and Reynaldo Leonard to discuss what separates true leadership from management in today’s dealerships. Knox shares why sustainable change starts with behaviors, not KPIs, how to build courageous and communicative teams, and why ignoring data that contradicts your gut can derail your success. Packed with real-world examples and tough truths, this episode is a must-listen for dealer principals and managers who want to lead with consistency and vision.
Industry legend Ed French joins the LotTalk Leadership Series to break down what real leadership looks like in today’s market. From setting clear expectations and keeping score on losses to choosing clarity over comfort, French shares timeless lessons every used car manager and dealer can use to build high-performance teams and lasting success.
Ed Roberts (COO) and Letty Bozard (Dealer Principal) from Bozard Ford Lincoln reveal their proven leadership philosophy in this LotTalk episode. Discover why adaptability beats experience, how to eliminate silos between departments, and the one red flag that should disqualify any leadership candidate. Learn about BTOP (Best Team on the Planet), their framework for building accountability and innovation into dealership culture. Roberts and Bozard share real-world examples of delegating authority, creating shared vision, and why the secret to getting your team to care is simpler than you think. Essential listening for dealer principals, GMs, and anyone leading teams in automotive retail.Learn More at www.lottalkpodcast.com
In this episode of LotTalk, hosts Chris Keene, John Anderson, and Renaldo Leonard break down how margin compression is crushing used car profits—and what dealers can do to fix it. From merchandising speed and pricing strategy to digital retailing and customer experience, learn the practical steps top-performing dealers use to sell more inventory in the first 30 days and protect their gross.
In this episode of LotTalk, retired Army officer Bryant Love joins Chris Keene, John Anderson, and Renaldo Leonard to share leadership lessons that apply directly to dealerships. Learn how clarity, empathy, and critical thinking can transform your team and boost results.Learn more at www.lottalkpodcast.com
The LotTalk team—Chris Keene, John Anderson, and Renaldo Leonard—unpack today’s shifting used car market. Shopper counts are dropping, inventory is climbing, and old strategies like stockpiling are draining profits. Learn why time is your biggest enemy, how to treat digital leads with showroom urgency, and what financial insights managers need to keep your dealership profitable through the winter months.Learn more at www.lottalkpodcast.com
Learn how to transform your dealership into a true buying center. In this episode of LotTalk, Erik Vigil, John Anderson, and Renaldo Leonard share strategies for smarter inventory sourcing, avoiding aged units, and training your team to acquire more trades. Discover actionable ways to stock what sells, pay your staff to source vehicles, and stay ahead in today’s competitive used car market.Learn more at www.lottalkpodcast.com
In this episode of LotTalk, Chris Keene, Renaldo Leonard, and John Anderson break down the latest used car market trends and share strategies for staying ahead when shopper demand cools. From smart pricing and merchandising to sourcing trades over auctions, learn how top dealers make halftime adjustments that keep them winning all year long.Learn More at lottalkpodcast.com
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