As Discussed...

Luke O'Mahoney is the founder of SapienX, a platform of content, courses, and community for what he calls the "post-HR generation." His central argument is that People teams should operate like Product teams - designing, measuring, and iterating on the employee experience rather than administering it through siloed functions.We dig into the limitations of the Ulrich model - the framework that split HR into Business Partners, Centers of Excellence, and Shared Services decades ago and has dominated ever since. Luke makes the case that those silos have produced systems that serve the function rather than the people, and that product thinking offers a way out.We explore the Jobs to Be Done framework applied to HR, the difference between enabling performance and trying to drive it, and why reverse engineering problems matters more than jumping to solutions. I push back on some of the measurement assumptions embedded in product thinking and whether it risks falling into the same traps that broke performance management.Whether you're a People leader feeling like the current model isn't working, or a compensation professional wondering why your systems aren't producing the outcomes you expected, there's a lot to chew on here.Contact Luke O'Mahoney:LinkedIn: Luke O'MahoneyWebsite: sapienx.co.ukChapters00:00 Introduction and Post-HR Generation15:42 Adopting a Product Operating Model26:27 Shifting to a Product-Centric Approach33:49 Implementing Product-Centric Thinking45:06 Challenges of Traditional HR Models55:29 Cut the Cape Request01:03:05 Measuring Success01:18:24 Pushing Back and Asking Questions

This episode with Tom Hill goes into the changing landscape of Salesforce effectiveness, highlighting the shift from a transactional role to a more consultative role. It explores the impact of AI and stakeholder management on sales, as well as the shift to team-based decision-making in the sales process. The conversation delves into the challenges of aligning sales with organizational goals, the complexities of quota setting, and the impact of long sales cycles on sales crediting. It explores the need for collaboration, understanding the organization, and the evolution of sales effectiveness in response to changing market dynamics.TakeawaysSalesforce effectiveness is shifting from a transactional role to a more consultative roleThe changing nature of sales and Salesforce effectiveness is driven by AI, stakeholder management, and the shift to a team-based decision-making process Sales Quota SettingSales EffectivenessSales Cycle ComplexityChapters00:00 The Shift to Team-Based Decision-Making in Sales38:52 Aligning Sales with Organizational Goals45:11 Challenges of Quota Setting55:15 Long Sales Cycles and Crediting Challenges

The conversation delves into the complexities of sales compensation, debunking myths about seller motivation, and exploring the challenges of modern sales models. It emphasizes the importance of understanding customer segmentation, sales process, and product-market fit before designing sales incentives. The role of technology in trapping uncertainty and the significance of data-driven quota setting are also highlighted. The conversation covers the negotiation of sales targets, the role of leadership and authority in sales, dealing with big deals, sales plan design and philosophy, and financial modeling and governance. It emphasizes the importance of understanding the struggles of the sales team, treating salespeople as assets, and involving finance from the beginning of the process. The conversation covers the importance of governance in decision-making, the role of Compensation Cost of Sale (CCOS) in sales compensation, the impact of pay mix and plan complexity, and finally, the motivation behind the book 'What Pay Costs' focusing on pay for performance and innovation.TakeawaysUnderstanding the complexities of sales compensation is crucial for effective incentive design.The role of technology in modern sales and the challenges of quota setting require a balanced approach to navigate tensions and achieve sales targets. Understanding the struggles of the sales team is crucial for effective leadershipSalespeople should be treated as assets, not costsInvolving finance from the beginning of the sales plan design process is essential for successful financial modeling and governance Effective governance is essential for decision-makingCCOS plays a crucial role in sales compensationSimplicity, alignment, and motivation are key in incentive plansThe book 'What Pay Costs' explores the impact of pay for performance and the importance of innovationChapters00:00 Understanding Sales Compensation19:39 Sales Compensation in Modern Sales32:36 Navigating Tensions in Quota Setting38:13 Negotiating Sales Targets44:00 Sales Plan Design and Philosophy51:16 Financial Modeling and Governance01:01:11 The Importance of Governance01:09:34 Pay Mix and Plan Complexity01:20:34 The Book 'What Pay Costs'

In this episode, I wanted to share with you a sample from the upcoming audiobook recording of my book, What Pay Costs. I also wanted to take the opportunity to introduce myself and share a bit about why I started this podcast, and what you can expect to hear.What Pay Costs and my guide to sales compensation, Nothing Left to Take Away, are both available on Amazon in physical and Kindle editions, as well as on Kindle Unlimited.

In this conversation I pepper Dan Walter with questions about the evolution of equity compensation, highlighting the early days of equity distribution and the impact of IPOs on equity compensation. We also explore the challenges in valuing equity, the impact of high valuations on equity compensation, and the use of equity as a wealth creation tool. We discuss the use of equity as a differentiating component of rewards in the tech industry, the concept of employee stock purchase plans, and the evolution of equity compensation in the tech industry. We delve into the challenges and misconceptions surrounding equity as a retention mechanism and the need for improved communication and education around equity. Finally we explore the historical context of equity, its intended purpose, and the evolving landscape of equity compensation in modern organizations.