AI Hub Podcast for Credit Professionals

Does your insurance coverage for AI decision-making account for the risks your AI creates? In this episode, Adam Parks speaks with Tom York of CastleWise Insurance & Licensing about AI liability risk in collections and the exposure many organizations overlook. The discussion explores insurance gaps in AI deployment, how errors and omissions coverage for AI systems applies, and best practices for AI risk mitigation collections teams can implement. This episode helps leaders understand h...

🎙️ Join Adam Parks on the AI Hub Podcast for a strategic conversation with Cris Bjelajac on AI use cases in debt collection. This episode provides an executive-level framework for deciding what AI initiatives to deploy now and what can wait. Topics include AI agent assist tools for call centers, compliance and latency considerations, and the build vs buy AI for debt buyers decision. Designed for debt collection executives focused on operational efficiency, risk management, and long-term compe...

"Join Adam Parks for a powerful conversation with Mike Walsh, Vice President of Sales Engineering and Client Success at EXL. This episode explores how intelligent virtual agents and AI compliance solutions are transforming debt collection. Get actionable insights on how to implement AI in collections, the benefits of voice and SMS automation, and best practices for industry adoption. Subscribe and leave a review to share your thoughts!"

Join Adam Parks on the AI Hub Podcast for a powerful episode featuring John Nokes of National Credit Adjusters. Together, they dive into how to use AI in debt collection—from refining prompts to building repeatable workflows and maintaining compliance. Discover how AI changes debt collection workflows, helps prevent hallucinations, and improves operational efficiency. Subscribe and leave a review to stay informed on the latest tech trends transforming receivables!

Join Adam Parks for a deep-dive conversation with legal expert Nabil Foster of Barron & Newburger on the AI Hub Podcast. Explore critical topics like: •The legal risks of AI in collections • Strategies for managing AI risk • State-level AI regulations in debt collection • Compliance issues with consumer-facing chatbots 📌 Discover actionable ways to navigate the evolving AI landscape in debt collection. ✅ Subscribe now and don’t forget to leave a review to support the show! 🔗 Useful...