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Hosted by FirstPort, the UK’s largest residential property manager, the Built, Managed, Lived podcast brings together residents, policymakers, developers, engineers, and industry experts to explore how homes are designed, run and experienced.
From energy and sustainability to safety, regulation, and customer experience, we unpack the big changes shaping residential living and what they mean for the people who live there every day.
This series exists because housing rarely tells its story from the inside out. Built, Managed, Lived puts people back at the centre of the conversation.
From energy and sustainability to safety, regulation, and customer experience, we unpack the big changes shaping residential living and what they mean for the people who live there every day.
This series exists because housing rarely tells its story from the inside out. Built, Managed, Lived puts people back at the centre of the conversation.
4 Episodes
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The newest episode of the Built, Managed, Lived. podcast takes a clear look at upcoming changes to Residential Personal Emergency Evacuation Plans (Residential PEEPs) and what they mean for residents. Featuring fire safety experts Patrick Heaney, Andy Frankum and Dean Dixon, the discussion covers the new evacuation planning requirements coming into force and why resident engagement is vital to supporting those who may need extra help in an emergency.
Mairead McErlean, Head of Compliance and Regulatory Affairs at FirstPort sits down with resident director Peter Scott and leasehold expert Shabnam Ali-Khan, to discuss what commonhold could mean for flat owners. They discuss how the model promises transparency and control, but will also rely on owner engagement and participation to ensure the model works in practice.
Director of FirstPort South West, Jonny Holmes, sits down with Nick Mason from Taunton Rugby Club to explore how local organisations shape and strengthen community life. Reflecting on the club’s experience during the 2025 floods, they discuss the powerful support shown by residents and businesses, and what truly cultivates community spirit through care, connection, and collaboration.
In this episode, Mairead McErlean, Head of Compliance & Regulatory Affairs, speaks with Stuart Wilcox, Head of Critical Infrastructure, and Jeremy, Vice-Chair of the Capital East Phase II Residents’ Association. Together, they discuss the impact of the new heat network regulations introduced under the Energy Act and what it means for consumers.
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