FWD: Technology

Is AI the easy part? Learn how culture, co-creation, reverse mentors, and the right KPIs turn transformation strategy into real momentum.

AI agents are already shopping—and the brands that win won't be the loudest; they'll be the most trusted and have the most "more value for the price." In Deloitte's FWD: Technology podcast, Bill Briggs, Brett Davis, and Simona Spelman sit down with Rob Pace, founder and CEO of HundredX, to dissect agentic commerce, the GO score "headlights" that can spot inflection points 6–9 months out, and why rear‑view metrics aren't enough. You'll hear how HundredX "listens" to consumers at scale and ties experience to future performance. You'll also learn how trust, reliability, transparency, capability, and humanity turn into a growth engine when you organize the business around outcomes, not products.

AI is everywhere, but separating real progress from hype has never been harder. Recorded from CES 2026 in Las Vegas, this conversation zooms out to where we are in the AI wave and what that means for enterprise leaders. Brett Davis, Deloitte's' Chief Innovation Officer, Simona Spelman, Deloitte's Chief Human Officer, and Bill Briggs, Deloitte's' Chief Technology Officer, sit down with Dr. Shawn DuBravac, economist, futurist, and bestselling author, to unpack what is ready to scale, what is still in the messy middle, and how shifting customer expectations will reshape business models and the workforce.

Every technological advancement promises to transform how we live and work.  Automation will speed us up. AI will help us see further.  But inside businesses, progress depends on something harder to scale: human judgment.  FWD: Technology explores what happens when technology meets human decision-making. Hosted by Bill Briggs (Chief Technology Officer of Deloitte), Brett Davis (Chief Innovation Officer), and Simona Spelman (Chief Human Officer), the show brings clarity to a world of complexity, helping you move from buzzwords to business impact.  Each episode features stories, insights, and hard-earned lessons from builders who know that innovation only works when people know what matters…and why.  For leaders balancing competing priorities, proving ROI, and guiding what's next for their organizations, FWD: Technology is a place where optimism meets realism.  Don't bet on the future. Build it.