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AdjusterTV Radio is casual, informal, and occasionally irreverent (but still family-friendly). The topics for veteran adjusters and those who are already invested in the industry as well as Q&A for new folks, stories from the road, and terrible, terrible jokes.
89 Episodes
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Should you carry a firearm on inspections, taking into account high-crime areas, riots and protests, and post-disaster environments?The legal difference between defending yourself in someone’s home vs. in your vehicle, and how to leverage awareness and avoidance instead of brandishing a weaponHow to choose between catastrophe (CAT) adjusting and daily claims work, weighing fast money against long-term stability and relationship buildingThe single biggest mistake most adjusters make when bounc...
In this episode, we sit down with Carl B. to unpack his remarkable comeback to the insurance adjusting world after a six-year break. Carl originally worked major CATs like Harvey and Irma before shifting into the powersports industry. When he returned in 2023, many said it was the “worst time” to get back in—but Carl proved them wrong. After taking the *Fast Track to Deployment* course, he completely transformed his inspection process, scheduling, and documentation. We break down his before-a...
Adjuster Stories with Guy Grand Nicholas Jeffords doesn’t hold back in this episode of Adjuster Stories. From brutal honesty about industry mistakes to the emotional toll of inspecting burned-down homes, he brings the kind of unfiltered experience only a working adjuster can deliver. Nicholas opens up about learning from rejection, calling out bad work, and navigating one of the most misunderstood careers in America. Whether you're new or seasoned, his story is a wake-up call and a battle cry...
This video breaks down the essentials of doing taxes as an independent adjuster—from avoiding the surprise tax bill that comes with big, fast income to claiming the deductions most adjusters miss. Veteran tax preparer Kimberly Hardin explains how to separate business and personal money, track expenses the easy way, and stay audit‑proof, all in plain English so you can file with confidence and keep more of what you earn. Thank you for being an AdjusterTV Radio listener! Please visit adjustertv...
Adjuster Stories with Guy Grand In this candid conversation, Justin Davidson shares his journey from quitting a stable career as a mailman to becoming a storm-season warrior handling over 400 claims in under a year. Hosted by Guy Grant, the interview covers the real-world hustle of independent adjusting—what it takes to succeed, why following the process matters, and how to navigate dangerous contractor encounters in the field. Justin also reveals a costly estimating mistake he made on hundre...
Adjuster Stories with Guy Grand Nora Housey talks about what it’s really like to run claims in one of the toughest markets for adjusters: North Dakota. From climbing steep, snow-loaded roofs with a 28-foot ladder to adapting her workflow in remote areas with no cell service, Nora shares how she stuck with it when nearly all of her classmates dropped out. With a calm, sharp perspective and a no-nonsense approach, she proves that grit and professionalism still win in this industry. Thank you fo...
Matt shares hard-earned lessons from over 20 years in the catastrophe claims industry. From personal pitfalls like poor health choices (60 pounds overweight from drive-thru meals) to professional missteps—like fearing contractors, neglecting car maintenance, or rushing inspections without quality—the adjuster reveals how small mindset shifts and planning can transform your career. Key takeaways include the power of patience for long-term success, the compounding value of networking in the tig...
In this conversation, James Mathis and Matt discuss the intricacies of claims management, emphasizing the importance of communication, timely claims submission, and the challenges faced in the field. They share personal experiences, career changes, and insights into maximizing opportunities within the adjusting profession. The discussion also touches on the future of claims adjusting and the evolving landscape of the industry. In this conversation, James Mathis and Matt discuss the intricacie...
Adjuster Stories with Guy Grand https://www.vas-trained.com Join Guy Grand as he interviews Mark, a former military veteran turned property adjuster, who shares his journey from 32 years in the Army to navigating the challenging world of catastrophe adjusting. They discuss how Mark transitioned into the career, the importance of training and process, and how ego and teamwork play critical roles in adjuster success. Mark also talks about his unique full-time RV lifestyle, balancing deployment...
Adjuster Stories with Guy Grand https://www.vas-trained.com In this episode of Adjuster Stories with Guy Grand, Guy reconnects with Brian, a seasoned adjuster with over 20 years of field experience. They discuss how the industry has evolved, the challenges of maintaining quality amid shifting expectations, and the value of building genuine connections with insureds. From the importance of maintaining consistency and process to the frustrations of working with undertrained reviewers and autom...
Adjuster Stories with Guy Grand https://www.vas-trained.com In this episode of Adjuster Stories with Guy Grand, Guy interviews Paul, a February 2023 VAS training graduate, who shares his journey into the world of property insurance adjusting. From starting with minimal knowledge to handling challenging claims during hurricanes Ian and Milton, Paul discusses the learning curve, the value of proper training, and the importance of having a solid process. Whether it's mastering software like Xac...
Chuck, a 2020 graduate of the VAS training program, joins Guy Grand to share his story of reinvention. From starting in the midst of COVID to running over 500 claims a year, Chuck’s experience offers a candid look at the adjuster life. Topics include navigating South Florida's high-stakes claims environment, handling depositions, and excelling as a liability claims adjuster. Learn how Chuck’s dedication and adaptability turned a $25,000 training investment into a rewarding career. Thank you f...
In this episode, Guy Grand chats with Will, a former Army mechanic turned property insurance adjuster. Will shares his journey from military service to the world of catastrophe claims, detailing his first storm deployment, learning experiences in the field, and his approach to navigating the industry's challenges. Tune in to hear Will's advice on building trust with insureds, the importance of ethics, and balancing work with family life. If you're curious about what it takes to succeed as an ...
Adjuster Stories with Guy Grand: Ammon's Journey from the Air Force to Adjusting In this engaging episode, Guy Grand interviews Ammon, a former Air Force veteran turned independent property adjuster. Ammon shares his story of transitioning into the industry, his initial struggles, and how embracing tools like AI has enhanced his efficiency and accuracy. From fire losses to hail claims, Ammon’s practical advice and lessons learned highlight the importance of perseverance, mentorship, and adapt...
Adjuster Stories with Guy Grand In this episode, legendary trainer Guy Grand sits down with Jaylin, a new adjuster who has already handled over 300 claims in his first year after graduating from the renowned (and now closed) Veterans Adjuster School. Jaylin shares his honest and often humorous take on building his career, from navigating tricky claims and demanding homeowners to mastering a process that guarantees success. Whether you're new to adjusting, a seasoned pro, or just curious about...
In this first adjuster stories podcast Guy talks with Richard who was in the last Vas-Trained Adjuster class. Richard graduated in June of 2024 and began running claims within a few weeks. Starting with daily claims Richard went on to run storm claims after hurricanes Helene and Milton. Guy and Rich talk about who to go with during a storm if you are already running day claims. Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PO...
Summary In this conversation, Matt shares his journey of becoming an adjuster and his experiences in the industry. He talks about his transition from working in video production to becoming an adjuster, his first storm and training experience, and his first hurricane. Matt also discusses the attitudes towards new adjusters and the challenges they face. Finally, he shares the inspiration behind creating Adjuster TV and his goal of providing guidance and support to adjusters. Matt Allen started...
Summary In this conversation, Christian, an experienced independent adjuster, shares his insights and advice for new adjusters. He discusses the reality of six-figure income in the industry and the importance of understanding the claims process. Christian emphasizes the value of networking and building relationships, as well as the need for continuous learning and training. He dispels myths about oversaturation in the industry and the idea that on-the-job training is sufficient without prior ...
Thank you for being an AdjusterTV Radio listener! Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos. New videos arrive every week!
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