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The Airbnb Superhost

The Airbnb Superhost

Author: Neil Harvey

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Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. 

In each episode, lasting about 15 minutes, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 10 consecutive years as a qualifying Airbnb Superhost and hosting over 2000 guests from over 40 countries.

With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication.

In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.

Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. 

139 Episodes
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Would you invest £1,000 in a sofa bed if you knew it could generate £50,000 in revenue? It's a question I regularly ask audiences when speaking about Airbnb hosting. But this week, I've found myself putting that principle into practice all over again! With every bedroom occupied, my neighbours fully booked, and guests wanting to extend their stays, I've run out of beds — but not ideas! My solution involves replacing a 60-year-old settee, buying a new sofa bed, several metres of blackout fabri...
Episode 138 — Airbnb's Dirty Dishes: Have We Lost Our Common Sense? Should Airbnb guests be expected to wash their own dishes? Or has common courtesy become an unreasonable house rule? Airbnb's latest changes to its house rules have sparked a storm in a washing-up bowl! From 20 November 2026, Airbnb's updated policy generally prevents hosts from requiring guests to wash and put away the dishes and cookware they've used. Hosts can ask guests to put dirty dishes in the sink, but washing-up can ...
Can your house tell you what's going on without you seeing a thing? After eleven years of welcoming strangers into my home, I've developed something rather like a sixth sense. I can often tell who's arrived, who's gone out, which rooms are occupied and even when something isn't quite right — without seeing anybody! But when I recently started training a new helper, I discovered that what has become second nature to me isn't necessarily obvious to somebody else. And that's when I realised that...
Episode 136 – Does Anything Ever Get Broken?What happens when your Airbnb guests break something? And what if the thing they break is actually your way of thinking? After eleven years of hosting and around 19,000 guest-nights, I've come to accept that things occasionally get broken. It's part of welcoming strangers into a working home. But when a mysterious broken fridge door turns up with a vital piece missing, I'm left wondering whether someone has been covering their tracks! That little in...
Get rid of what you don’t want to make room for what you do want. What does throwing away a 60-year-old armchair have to do with making more than £300 from Airbnb the very next day? Quite a lot, as it turns out. In this episode, I explore something I first learned many years ago called the Principle of Vacuum: Get rid of what you don't want to make room for what you do want. It's a principle that has followed me throughout my Airbnb journey — sometimes without me even realising it. I share ho...
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