Golden Nuggets

AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveWould you sell your home to back your own business idea?Sarah Oliver did.In this episode of Golden Nuggets: Movers & Shakers, Sarah tells Silvia Eldawi how she went from working across traditional, corporate and hybrid estate agency models to deciding she could build something of her own.The problem was funding it.With equity tied up in her home and no route to remortgage for the purpose of starting the business, Sarah made a major decision: sell the house, move into a one-bedroom flat and put the remaining money into building her agency.But this isn't only a story about taking a risk.Sarah also explains how her previous agency experience shaped the business she wanted to create differently — from giving clients one point of contact from valuation through to negotiation, to using WhatsApp and same-day viewing feedback, and giving her team their own identities within the SOLD BY brand.🎙️ WHAT WE COVER• Sarah's journey through traditional, corporate and hybrid estate agency• The moment she realised she could build an agency herself• Why she sold her house to fund the business• Building enough personal and business runway before launching• Investing properly in the brand, website and systems• Building an agency around what she wanted to do differently• Why one point of contact and fast communication matter• Giving agents their own identity within the SOLD BY brand👀 WHO IS THIS FOR?Estate agents, agency owners and property professionals thinking about starting or building their own business — plus anyone weighing up what it really means to back yourself financially, professionally and personally.💡 GOLDEN NUGGET“I haven't got anything to prove to anyone other than myself.”⏱️ CHAPTERS00:00 “What if it doesn't work?”00:27 Rightmove supports this season01:00 Why Sarah sold her house to start an agency01:22 Starting from the bottom in estate agency02:25 Becoming a branch manager at 2303:14 Discovering the hybrid model04:03 “I can do this myself”04:19 The funding problem04:57 Selling the house05:13 Building six months of runway06:09 Investing properly in the business06:45 “What if it doesn't work?”07:34 Building an agency differently08:42 One person from valuation to negotiation08:59 Fixing the communication problem11:20 Giving agents their own identity13:00 Was selling the house worth it?13:20 Nothing to prove but to herself🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.

AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveA bad property survey can make even the most committed buyer question everything.But when is a survey genuinely telling you to walk away — and when is it simply flagging an issue that can be investigated, managed or renegotiated?In this episode of Golden Nuggets: Movers & Shakers, Silvia Eldawi sits down with Liana Loporto-Browne, Managing Director of Loporto Browne Residential, to unpack some of the findings that can make buyers panic.From damp, subsidence and Japanese knotweed to woodworm, down valuations and structural issues, Liana explains why the first response shouldn’t always be fear — and why understanding the scale of the problem matters.They also discuss how buyers can approach renegotiation after a survey and the point at which independent professional advice should outweigh the desire to keep a purchase alive.🎙️ WHAT WE COVER• Why property surveys can look terrifying• Which findings shouldn’t automatically make you panic• Damp and when to bring in a specialist• Subsidence and why context matters• Japanese knotweed and treatment plans• Woodworm in older properties• What a down valuation means• When a second valuation may differ• How to renegotiate after a bad survey• When it may genuinely be time to walk away👀 WHO IS THIS FOR?Home buyers, sellers, first-time buyers and movers trying to understand what a property survey is actually telling them — plus estate agents helping clients navigate a difficult survey.💡 GOLDEN NUGGET“If your surveyor and lawyer are telling you to walk away from a bad survey, you walk away.”⏱️ CHAPTERS00:00 Why property surveys can feel terrifying00:48 Rightmove supports this season01:21 When should a bad survey stop you buying?03:07 Damp: don’t immediately panic04:14 Subsidence: how serious is it?05:01 Japanese knotweed06:12 Woodworm and scary survey language07:00 What is a down valuation?08:36 Which findings should really worry you?10:00 Can you renegotiate after a bad survey?11:23 When should you walk away?12:06 Golden Nugget and close🤝 MORE FROM RIGHTMOVEAD | Unlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/👤 ABOUT LIANA LOPORTO-BROWNELiana Loporto-Browne, Managing Director, Loporto Browne Residential (London)Liana draws on her experience working with buyers and sellers to explore how property surveys affect transactions, why certain findings cause buyers to panic and how agents can help people navigate the next conversation.🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.

AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveHow do you build trust in a market where nobody knows your name?When Zee Faridi entered estate agency, he had no established agency brand, local track record or personal brand.So he made himself visible.In this episode of Golden Nuggets: Movers & Shakers, Zee tells Silvia Eldawi how simple property videos, repeated exposure and getting in front of the camera helped turn him from an unknown agent into a familiar face in his local market.For Zee, the goal isn't necessarily virality. It's familiarity — being seen on boards, on Rightmove, across social media and eventually in person, so trust has already started forming before he walks through the front door.But behind that drive is a much more personal story. Zee reflects on growing up with financial instability and wanting to become the kind of positive example he says he didn't have growing up.🎙️ WHAT WE COVER• Building recognition from scratch• Why repeated visibility can help build trust• Being known before walking through the front door• Why Zee keeps his property videos simple• The personal story behind Zee's drive• Creating opportunities for other people• Keeping the habits that helped him get started👀 WHO IS THIS FOR?Estate agents, agency owners and property professionals thinking about personal brand, local visibility, social media and building trust before the valuation appointment — plus anyone building something from scratch.💡 GOLDEN NUGGET“If he did it, I can do it.”⏱️ CHAPTERS00:00 They knew me before I walked in00:33 Rightmove supports this season01:06 From zero brand awareness to recognition01:33 Building a personal brand through social media02:31 From unknown to familiar face03:35 What social media actually delivers04:18 Why simple property videos work04:56 Why people love looking at property05:51 Do you need to go viral?06:59 Using Rightmove to stay visible07:31 Building the brand beyond estate agency08:34 The story behind Zee's drive09:34 “It's bigger than me”10:20 Creating opportunities for others10:53 What's next for Zee?🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.

AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveWhat happens when one of the toughest periods of your career becomes the catalyst for what comes next?When the property market crashed in 2008, the business Steve Pymm had spent years building suddenly faced a very different reality.In this episode of Golden Nuggets: Movers & Shakers, Steve tells Silvia Eldawi how that difficult period forced Pymm & Co to adapt — leading to the creation of its lettings business, new opportunities for growth and a business model that continued to evolve with the market.From selling suits in Norwich to building his own estate agency, navigating the crash and later making difficult decisions about his branch network, this is a conversation about resilience, reinvention and knowing when to change.🎙️ WHAT WE COVER• How Steve found his way into estate agency• Starting Pymm & Co in 2005• What the 2008 property crash meant for the business• Why the downturn led to a lettings department• The rise of the “accidental landlord”• The employee who told Steve: “I believe in you”• Why the traditional branch model had to change• Steve's “triangle of trust” and five Ps👀 WHO IS THIS FOR?Estate agents, agency owners, property professionals and business leaders navigating changing markets, difficult decisions and knowing when to adapt.💡 GOLDEN NUGGETSPunctuality. Performance. Persistence. Personality. Positivity.⏱️ CHAPTERS00:00 Things always change00:37 Rightmove supports this season01:10 The year that nearly broke Steve02:00 From selling suits to estate agency03:30 Building Pymm & Co03:50 The 2008 property crash05:00 The lettings business is born05:35 Who were the “accidental landlords”?06:35 “I believe in you”07:45 The making of the business08:25 Turning crisis into opportunity09:00 Why the branch model had to change10:05 You can't let your heart rule your head11:00 The triangle of trust12:20 Steve's five Ps13:30 Golden Nugget and close🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/👤 ABOUT STEVE PYMMSteve Pymm is Managing Director of Pymm & Co in Norwich and has spent more than three decades in estate agency.🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.

AD | This season of Golden Nuggets: Movers & Shakers is supported by Rightmove.What does an estate agent actually do for their fee?According to Claire Kendall, much more than most people ever see.In the season premiere of Golden Nuggets: Movers & Shakers, Silvia Eldawi sits down with Claire Kendall, Director of Richard Kendall Estate Agent, to unpack the work that happens behind the scenes of a property transaction — and why estate agents may need to become much better at demonstrating their value.🎙️ WHAT WE COVER• Why estate agents give so much expertise and time away for free• What actually goes into valuing a property• Estate agent valuations versus chartered surveyor valuations• Why finding the buyer can be only the beginning• The unseen work behind sales progression• Whether estate agency is perceived as a profession• Why agents need to become better at demonstrating their value• What happens if a seller decides not to proceed👀 WHO IS THIS FOR?Estate agents, agency owners, valuers and property professionals — plus sellers and movers who want to understand what their estate agent may actually be doing behind the scenes.🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/🔗 FOLLOW SILVIA ELDAWIWebsite:https://propologi.com/LinkedIn:https://www.linkedin.com/in/silviaeldawi/Instagram:https://www.instagram.com/silviaeldawi/💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.