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Golden Nuggets

Author: Silvia Eldawi

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Golden Nuggets is PROPOLOGI®’s flagship original series - candid conversations with property’s movers & shakers, hosted by Silvia Eldawi.

Expect real stories, honest debate, consumer guidance and practical playbooks from the people shaping property.

Produced by PROPOLOGI®, an independent property media company creating original editorial series and brand-backed productions.

🔗 Watch, read and explore more at https://www.propologi.com/podcast

217 Episodes
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AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveIs 18 too young to sell someone’s house?Alex Ishmael started in estate agency at 18 and set up his own business by 24. Along the way, he became very familiar with one reaction: “Are you even old enough to buy a house?”In this episode of Golden Nuggets: Movers & Shakers, Alex, Co-Founder of Proceed Property, joins Silvia Eldawi to talk about how younger agents can earn credibility when clients may initially question their experience.For Alex, it comes down to knowledge, consistency and doing what you say you’re going to do.🎙️ WHAT WE COVER• Starting in estate agency at 18• Why younger agents can face an immediate credibility challenge• What Alex learned when he became a property buyer himself• Why he recruits people without estate agency experience• What traditional estate agency practices are still worth keeping• Why Alex believes agents should conduct their own viewings• His advice for anyone starting a career in estate agency👀 WHO IS THIS FOR?Estate agents at the beginning of their careers, agency owners recruiting and developing younger talent, and anyone interested in how the next generation is approaching estate agency differently.It’s also useful for sellers who want to understand what matters when assessing whether an agent has the knowledge and credibility to represent their home.💡 GOLDEN NUGGET“Become the most knowledgeable person you can when it comes to property.”For Alex, if you can demonstrate that knowledge, answer people’s questions properly and consistently do what you said you would do, your age becomes far less important.⏱️ CHAPTERS00:00 Is 18 too young to sell a house?00:37 Rightmove supports this season01:10 Starting estate agency at 1802:11 Buying a property changed Alex’s perspective02:59 The simplest lesson: call people back03:20 How do you earn credibility when you’re young?05:33 Working with first-time sellers07:51 Rethinking property descriptions08:19 Why photography creates the first impression09:13 Keeping property descriptions concise10:30 What traditional estate agency should keep10:57 Why agents should conduct all viewings12:27 Alex’s advice to young estate agents13:17 Is 18 too young? You decide🤝 MORE FROM RIGHTMOVEAD | Unlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/👤 ABOUT ALEX ISHMAELAlex Ishmael, Co-Founder, Proceed Property (South Wales & Bristol)Alex started his estate agency career at 18 and went on to establish his own business by the age of 24.🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.✨ ABOUT GOLDEN NUGGETSGolden Nuggets gets property’s movers & shakers talking — uncovering the stories, debates, playbooks and lessons behind the people moving the property industry forward.Hosted by Silvia Eldawi.
AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveWhat does 43 years in estate agency teach you about when to sell — and when not to?Malcolm Prescott, Managing Director of Webbers, has spent more than four decades in the industry, progressing from starting out as a teenager to leading one of the South West’s longest-established estate agency businesses.In this episode of Golden Nuggets: Movers & Shakers, Malcolm joins Silvia Eldawi to look back at a career shaped by community, hard work, leadership and a belief that good estate agency starts with doing the right thing for people.🎙️ WHAT WE COVER• How Malcolm found his way to Webbers• Why he tried to make himself indispensable early in his career• Why good advice can matter more than immediate commission👀 WHO IS THIS FOR?Estate agents, agency owners, property professionals and anyone building a long-term career in the industry.It’s also for sellers and movers who want to understand what good estate agency advice can look like when the right answer isn’t necessarily “put the property on the market”.💡 GOLDEN NUGGET“Fundamentally at the heart of what we do and what we should be doing as estate agents is looking after people and giving them really good advice on when they should move and when they shouldn’t.”⏱️ CHAPTERS00:00 Why honest advice builds trust00:33 Rightmove supports this season01:06 43 years in estate agency01:34 How Malcolm got started03:22 Learning before selling04:15 Why he came back to estate agency05:56 Finding a home at Webbers06:40 How to become indispensable08:09 From junior negotiator to Managing Director09:34 Growing the next generation10:42 The story Malcolm tells every new starter11:19 The client he questioned whether should sell13:19 Doing the right thing over immediate commission14:09 The long-term value of honest advice🤝 MORE FROM RIGHTMOVEAD | Unlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/👤 ABOUT MALCOLM PRESCOTTMalcolm Prescott, Managing Director, Webbers (South West)Malcolm brings 43 years of estate agency experience to the conversation, reflecting on his journey from starting in the industry as a teenager to becoming Managing Director of Webbers.🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.✨ ABOUT GOLDEN NUGGETSGolden Nuggets gets property’s movers & shakers talking — uncovering the stories, debates, playbooks and lessons behind the people moving the property industry forward.Hosted by Silvia Eldawi.
AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveWould you sell your home to back your own business idea?Sarah Oliver did.In this episode of Golden Nuggets: Movers & Shakers, Sarah tells Silvia Eldawi how she went from working across traditional, corporate and hybrid estate agency models to deciding she could build something of her own.The problem was funding it.With equity tied up in her home and no route to remortgage for the purpose of starting the business, Sarah made a major decision: sell the house, move into a one-bedroom flat and put the remaining money into building her agency.But this isn't only a story about taking a risk.Sarah also explains how her previous agency experience shaped the business she wanted to create differently — from giving clients one point of contact from valuation through to negotiation, to using WhatsApp and same-day viewing feedback, and giving her team their own identities within the SOLD BY brand.🎙️ WHAT WE COVER• Sarah's journey through traditional, corporate and hybrid estate agency• The moment she realised she could build an agency herself• Why she sold her house to fund the business• Building enough personal and business runway before launching• Investing properly in the brand, website and systems• Building an agency around what she wanted to do differently• Why one point of contact and fast communication matter• Giving agents their own identity within the SOLD BY brand👀 WHO IS THIS FOR?Estate agents, agency owners and property professionals thinking about starting or building their own business — plus anyone weighing up what it really means to back yourself financially, professionally and personally.💡 GOLDEN NUGGET“I haven't got anything to prove to anyone other than myself.”⏱️ CHAPTERS00:00 “What if it doesn't work?”00:27 Rightmove supports this season01:00 Why Sarah sold her house to start an agency01:22 Starting from the bottom in estate agency02:25 Becoming a branch manager at 2303:14 Discovering the hybrid model04:03 “I can do this myself”04:19 The funding problem04:57 Selling the house05:13 Building six months of runway06:09 Investing properly in the business06:45 “What if it doesn't work?”07:34 Building an agency differently08:42 One person from valuation to negotiation08:59 Fixing the communication problem11:20 Giving agents their own identity13:00 Was selling the house worth it?13:20 Nothing to prove but to herself🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.
AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveA bad property survey can make even the most committed buyer question everything.But when is a survey genuinely telling you to walk away — and when is it simply flagging an issue that can be investigated, managed or renegotiated?In this episode of Golden Nuggets: Movers & Shakers, Silvia Eldawi sits down with Liana Loporto-Browne, Managing Director of Loporto Browne Residential, to unpack some of the findings that can make buyers panic.From damp, subsidence and Japanese knotweed to woodworm, down valuations and structural issues, Liana explains why the first response shouldn’t always be fear — and why understanding the scale of the problem matters.They also discuss how buyers can approach renegotiation after a survey and the point at which independent professional advice should outweigh the desire to keep a purchase alive.🎙️ WHAT WE COVER• Why property surveys can look terrifying• Which findings shouldn’t automatically make you panic• Damp and when to bring in a specialist• Subsidence and why context matters• Japanese knotweed and treatment plans• Woodworm in older properties• What a down valuation means• When a second valuation may differ• How to renegotiate after a bad survey• When it may genuinely be time to walk away👀 WHO IS THIS FOR?Home buyers, sellers, first-time buyers and movers trying to understand what a property survey is actually telling them — plus estate agents helping clients navigate a difficult survey.💡 GOLDEN NUGGET“If your surveyor and lawyer are telling you to walk away from a bad survey, you walk away.”⏱️ CHAPTERS00:00 Why property surveys can feel terrifying00:48 Rightmove supports this season01:21 When should a bad survey stop you buying?03:07 Damp: don’t immediately panic04:14 Subsidence: how serious is it?05:01 Japanese knotweed06:12 Woodworm and scary survey language07:00 What is a down valuation?08:36 Which findings should really worry you?10:00 Can you renegotiate after a bad survey?11:23 When should you walk away?12:06 Golden Nugget and close🤝 MORE FROM RIGHTMOVEAD | Unlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/👤 ABOUT LIANA LOPORTO-BROWNELiana Loporto-Browne, Managing Director, Loporto Browne Residential (London)Liana draws on her experience working with buyers and sellers to explore how property surveys affect transactions, why certain findings cause buyers to panic and how agents can help people navigate the next conversation.🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.
AD | This season of Golden Nuggets: Movers & Shakers is supported by RightmoveHow do you build trust in a market where nobody knows your name?When Zee Faridi entered estate agency, he had no established agency brand, local track record or personal brand.So he made himself visible.In this episode of Golden Nuggets: Movers & Shakers, Zee tells Silvia Eldawi how simple property videos, repeated exposure and getting in front of the camera helped turn him from an unknown agent into a familiar face in his local market.For Zee, the goal isn't necessarily virality. It's familiarity — being seen on boards, on Rightmove, across social media and eventually in person, so trust has already started forming before he walks through the front door.But behind that drive is a much more personal story. Zee reflects on growing up with financial instability and wanting to become the kind of positive example he says he didn't have growing up.🎙️ WHAT WE COVER• Building recognition from scratch• Why repeated visibility can help build trust• Being known before walking through the front door• Why Zee keeps his property videos simple• The personal story behind Zee's drive• Creating opportunities for other people• Keeping the habits that helped him get started👀 WHO IS THIS FOR?Estate agents, agency owners and property professionals thinking about personal brand, local visibility, social media and building trust before the valuation appointment — plus anyone building something from scratch.💡 GOLDEN NUGGET“If he did it, I can do it.”⏱️ CHAPTERS00:00 They knew me before I walked in00:33 Rightmove supports this season01:06 From zero brand awareness to recognition01:33 Building a personal brand through social media02:31 From unknown to familiar face03:35 What social media actually delivers04:18 Why simple property videos work04:56 Why people love looking at property05:51 Do you need to go viral?06:59 Using Rightmove to stay visible07:31 Building the brand beyond estate agency08:34 The story behind Zee's drive09:34 “It's bigger than me”10:20 Creating opportunities for others10:53 What's next for Zee?🤝 MORE FROM RIGHTMOVEUnlock more opportunities with Rightmove:https://hub.rightmove.co.uk/maximising-your-opportunityDiscover more ways Rightmove are championing agents:https://hub.rightmove.co.uk/share-your-expertise/🔗 FOLLOW SILVIA ELDAWIWebsite: https://propologi.com/LinkedIn: https://www.linkedin.com/in/silviaeldawi/Instagram: https://www.instagram.com/silviaeldawi/▶️ WATCH NEXTWatch the complete Golden Nuggets: Movers & Shakers series:https://www.youtube.com/playlist?list=PLfgAOYYBteUk💬 VIEWS & OPINIONSThe views and opinions expressed by the host and guests are their own and do not necessarily reflect those of Rightmove.This content is provided for general information and discussion purposes only and should not be relied upon as professional, legal, financial or property advice.
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