A Desire To Be Helpful

Enda Murtagh, Head of Business Transformation at Permanent TSB, discusses the challenges and opportunities of transforming large, slow-moving companies and implementing AI. He emphasises the importance of understanding the size and scale of change required and getting buy-in from employees. Enda also highlights the need for transparency and explainability in AI models, particularly in the banking sector, where trust and customer protection are paramount. 

Akash Sharma, the CEO and founder of Vellum, discusses the challenges enterprises face in taking LLM applications to production. He highlights the 4 pillars of successful LLM development: experimentation, evaluation, deployment, and monitoring. Akash also discusses the most common use case of chatbots and the potential of multi-agent architectures.

Ben Hoskins, CTO of NewStore, shares insights on the intersection of AI and software engineering. Ben discusses the impact of AI on developer productivity and the changing role of engineers. He also highlights the need to bound AI problems and avoid tackling unbounded problems. He opens up about his career and recommends engineers maintain their sense of exploration and have fun with AI.

In this episode of “A Desire to be Helpful,” Phil and Brian discuss the intersection of AI, data, and business strategy with Anna Gevergyan. Anna shares her experience leading transformation projects with petabytes of data at companies like Expedia and advising startups. She delves into the challenges businesses face when adopting new technologies, emphasising the importance of strategic alignment, cultural shifts, and cross-functional collaboration.

In this episode, we are delighted to speak with Jora Gill. Jora has held many technology leadership and executive positions for well-known brands such as the Economist, S&P and Elsevier, and serves on a number of boards advising on technology. He’s recently launched a new company and product using AI to make lives easier for citizens in Scotland. We hope you enjoy this latest episode of “A desire to be helpful”.