We continue our conversation with Erik and Ron and learn more details of what it was like to navigate the HOP related changes together.
We continue our conversation with Erik and Ron. This time we focus on the details of what had to change both personally and as a business for the HOP Transformation to progress.
We continue our story with Erik and Ron - moving onto what it was like to shift focus from safety metrics (like TRIR) to prioritizing real human safety outcomes.
We welcome guests Erik (former CEO at Aera Energy) and Ron (Former HSE Manager at Aera Energy) for a mini-series on what it was like to go through a HOP transformation both personally and as a business.
We finish the story of how Andy navigates her own frustration and blame when working with some leaders.
We take a listeners question on how to help people who have started practicing HOP but are struggling with blame shifting from those doing the work to supervisors/investigators. This quickly becomes Matt's favorite episode as we have a conversation with Andy while she is struggling with actively blaming a group of people.
We wrap up the story from episode 40 and discuss how you can bridge the gap from completing operational learning to implementing a solution that may take months to years.
We discuss different ways you can approach seeing someone break a rule and why going in the HOP direction can increase accountability.
Andy and Matt discuss what HOP means to them inside and outside of work. Also, do we feel it is really worth all the extra effort and energy? (spoiler alert - yes)
We use two (hopefully helpful) analogies to describe what we mean when we say "HOP is not a program". Andrea shares a personal story with her daughter about how she applies this change in thought process to resolving conflict.
Andy finishes her "glove story" and shares how she came to understand what "capacity to fail safely" meant.
Andy shares her personal story of understanding what it means to "design differently" in HOP and how we can build more resilient systems.
We break down how we explain what HOP is and what happens if we change the way we think.
The (thrilling) conclusion to Andy's list of behaviors she changed while working at a large organization after learning about HOP.
Andrea continues sharing her personal examples of when she individually "did HOP" while at a large organization.
We continue with Andrea's examples of behaviors she changed while working at a large organizations in a safety role.
Andrea shares how she started putting HOP intro action while in an individual contributor role.
The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion.
We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership.
Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work.