AI and the Future of Work

Chris Herringshaw is the Chief Technology Officer at Janus Henderson Investors, overseeing all technology aspects and serving on the Executive Committee. With over 15 years at Citadel Investment Group, he led Global Infrastructure Technology as Managing Director. Chris founded Quova, now part of NuStar, and held roles including Vice President of Engineering and CTO. He holds a BS in computer systems engineering from the University of Michigan, and actively contributes to shaping technology's future through advisory roles and industry forums. In this conversation, we discuss:Venturing from entrepreneur to an established company.Chris Herringshaw's background in technology, including his experience at Janus Henderson Investors and as a CTO at venture-backed startups.How FinTech companies leverage the power of AI while mitigating risks associated with its unpredictable nature.Why human decision making still trumps AI and algorithmic based trading decisions in certain contexts.Predictions on where AI is headed in the next 12 months.The role of AI governance in ensuring the responsible and effective use of artificial intelligence.ResourcePrevious episode about an AI app platform that’s growing faster than OpenAI Learn more about Janus Henderson AI fun fact article

As the Chief Product Officer at Alteryx, Suresh leads the product, engineering, design, and development teams that deliver innovative and scalable solutions for data science and analytics. He is also responsible for product pricing, packaging, and PLG strategies. Over the past 3 years, Alteryx has transformed into an analytics platform with market-leading end-to-end analytics solutions, covering the entire gamut of users from analysts to data engineers, developers, and data scientists.With over 20 years of experience in the SaaS industry, Suresh has a proven track record of driving growth, customer satisfaction, and market leadership for cloud-based platforms and products.In this conversation, we discuss:The ongoing debate between AI guardrails and user autonomy, referencing Mark Gimein's "spicy mayo problem" as a case study.Suresh Vittal's background, journey through analytics and AI, and his role as Chief Product Officer at Alteryx.Alteryx's mission of "analytics for all" and their focus on empowering users across technical and non-technical roles in data analytics.The integration of generative AI features into Alteryx's platform to simplify complex workflows and enhance collaboration among data professionals.Insights into AI-first data management strategies and the evolving landscape of AI-driven tools in the future of work.The importance of governance and transparency in AI-powered analytics, ensuring clarity and understanding across complex data workflows for improved decision-making.Additional resources: Suresh’s LinkedIn pageRelated episode you might enjoy about responsible AI useAI fun fact article in the Atlantic 

Ben Kus is the chief technology officer at Box, where he’s responsible for developing Box's technology vision and strategy.  Previously, Ben was the VP of product management at Box. Before joining Box, he was the co founder and CTO of Subspace, an enterprise security solution that was acquired by Box. Ben’s held various leadership positions, including chief architect for IBM and senior director of technology for BigFix.  What we discuss:The role of generative AI in enhancing productivity and unlocking new use cases within enterprises, focusing on content management.Ben shares insights into Box's innovative culture and compares it to other companies like IBM, highlighting the company's approach to technology and innovation.The discussion touches on responsible AI use, regulatory considerations, and Box's commitment to transparency and compliance.Ben addresses concerns about AI's impact on jobs, emphasizing AI's role in augmenting productivity rather than replacing human jobs.Future trends in AI, including personalized AI assistance and potential advancements in AI capabilities, are explored.The conversation ends with a fun anecdote about Box's CEO, Aaron Levie, known for his magic tricks and the company's unique culture of bringing your own self to work.Additional resourcesBen’s LinkedIn Other episodes you might enjoy about the future of Media & AIFun fact: how much energy is required to create an image with generative AI? 

Neil Mandt is a Hollywood entrepreneur, a five-time Emmy winner, and producer of the 2022 Golden Globes.  A pioneer in AR and VR technology, and a pro sports owner, since getting his start in Hollywood at age 10, there's almost no award he hasn't received, and almost no new form of media he hasn't tested and improved. What we coverIn this conversation, Neil shares insights into the evolving landscape of Hollywood and the role of AI in content creation and consumption.Neil discusses the potential of AI to democratize content creation, enabling individuals to produce high-quality movies and TV series with minimal resources.We delve into the challenges and opportunities presented by AI in the entertainment industry, including the gamification of user engagement and personalized content experiences.Neil emphasizes the importance of embracing AI tools for content creators to stay competitive and adapt to changing consumer preferences.Neil highlights the transformative potential of augmented reality (AR) and virtual reality (VR) technologies in enhancing the content consumption experience.Neil provides valuable insights into the skills required for content producers to thrive in a future where AI-driven, interactive storytelling becomes the norm.And much more.Additional resourcesNeil’s site — Neilmandt.com Course on making it in media and entertainment — https://neilmandt.com/courseOther episodes you might enjoy — https://aiandthefutureofwork.buzzsprout.com/520474/14689727-babak-hodjat-cto-of-ai-at-cognizant-on-creating-siri-and-the-evolution-of-ai

Richie Cotton and his co-host Adel have published over 150 episodes of the DataFramed podcast with some amazing guests. Richie's also a data evangelist for  DataCamp and a data scientist by training. He helps train DataCamp students and has been instrumental in the company's success. DataCamp has trained data teams at more than 2,500 companies, including 80 percent of the Fortune 100. Richie has degrees in Math from the University of Warwick and the University of York. In our conversation, we discuss: The Evolving Role of Data Scientists: Richie Cotton shares insights into the changing landscape of data science and how the role of data scientists is expected to transform in the next decade, emphasizing the increasing accessibility of powerful tools.Ethical Considerations in AI: we delve into the ethical implications of artificial intelligence, exploring the responsibility of data scientists and AI practitioners in addressing issues such as bias, transparency, and privacy in their work.Future Skills for Data Scientists: Richie discusses the essential technical skills for data scientists, including the ongoing debate between Python and R, and highlights the importance of staying adaptable as technology evolves.AI's Impact on Business Operations: we explore the potential impact of AI on various industries, focusing on business operations and efficiency, providing valuable insights for professionals looking to harness AI for strategic advantages.Predictions for Artificial General Intelligence (AGI): Richie shares intriguing perspectives on the timeline for achieving artificial general intelligence, citing predictions that AGI might become a reality in the 2030s and discussing the potential implications of such advancements.Teaching and Learning Data Science at Scale: we shed light on Richie's experience at DataCamp, where he has been instrumental in teaching data science to hundreds of thousands of individuals, highlighting the platform's mission to make data science education accessible globally.Additional resourcesListen to Richie’s podcast — https://www.datacamp.com/podcastOther episodes you might enjoy — https://aiandthefutureofwork.buzzsprout.com/520474/14341487-navrina-singh-founder-ceo-of-credo-ai-discusses-ai-governance-ethics

Matt Martin is on a mission to help the world make time for what matters. He founded Clockwise in 2016 to fix the time problem.Since then, he and the team have raised 76 million from exceptional investors, including Greylock, Cotu, Excel, Bain, and a common investor, the Slack Fund.  More than 15, 000 organizations run Clockwise. Matt was also an engineering leader at Relate IQ before Salesforce acquired it for $390 million in 2014.In our conversation, we discuss: Interesting ways to improve your productivityNew developments in GPT-4 supporting productivityChallenges of time management and the impact of AI in reshaping scheduling practices, emphasizing the importance of tools like Clockwise in optimizing work schedules.Lesson in entrepreneurship from MattHow AI can be leveraged to make your work more fulfillingMuch more

Prasad Kawthekar is the Co-Founder & CEO of Dashworks, an all-in-one AI search assistant. It enables users to find any document, message, or email and to accelerate a team's productivity. With over 40+ integrations, Dashworks enables teams to find and organize their internal knowledge across apps from one place and leverage their collective expertise.In our conversation, we discuss: The historical evolution of enterprise search toolsThe challenges to enterprise search adoption: such as API integration complexities persist, hindering widespread adoptionThe role of Generative AI in searchLimitations of current AI models and what the future holds for them.What are some considerations for future AI development?The potential of retrieval-augmented generative AI (RAG) in providing accurate and factual responses, while also acknowledging its limitations and potential for further evolutionAdditional resources: Visit Dashworks: https://www.dashworks.ai/Another episode you might like: https://aiandthefutureofwork.buzzsprout.com/520474/14464391-dr-eric-siegel-founder-of-machine-learning-week-on-6-steps-to-usher-in-successful-ml-projects

Atif has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon, Yahoo!, and AOL, Atif held C-suite roles at McDonald’s, Volvo, and MGM Resorts. He oversaw thousands of employees as a global P&L, transformation, and innovation leader. Rafiq was the first Chief Digital Officer in the history of the Fortune 500, a pioneering role he held at McDonalds, and he rose to the President level in the Fortune 300. While leading business units, teams, and growth for companies, Atif has built a large following as one of today’s top management thinkers. Over 500,000 people follow his ideas about management and leadership on LinkedIn, where he is a Top Voice, and his newsletter Re:wire has over 100,000 subscribers. Atif has also been nominated Atif is passionate about helping companies push boldly into the future. He accomplishes this through Ritual, a software app revolutionizing how teams innovate and problem-solve, and through his work as keynote speaker, Board member, and CEO advisor. Listen and learnWhat’s broken about the decision-making process in large companiesWhat is the decision sprint process How will team formation/team structure change as a result of AI?How do we measure the quality of the output of a decision sprint?What are the smartest ways to engage generative AI in the decision sprint process?How do you reasonably deal with the fear of AI replacing your job?Much moreResources— Buy the book — https://www.decisionsprint.com/— Ritual — https://www.ritual.work/—  Listen to a related episode — https://www.buzzsprout.com/520474/14158168-bruce-feiler-best-selling-author-ted-celebrity-tv-personality-and-new-york-times-columnist-discusses-navigating-life-transitions

Juliette Powell is the founder and managing partner of Kleiner Powell International [KPI], a New York City-based consultancy. As a consultant at the intersection of responsible technology and business, she has advised large companies and governments on how to deal with the accelerating change underway due to AI-enabled technological innovation coupled with shifting social dynamics and heightened global competition. She’s also on the faculty at New York University and teaches in the Interactive Telecommunications Program. Art Kleiner is a writer, lecturer, and consultant with a background in management, interactive media, corporate environmentalism, scenario planning, and organizational learning. He is a co-author (with Pete Senge et al.) of the best-selling Fifth Discipline Fieldbook, The Dance of Change, and Schools That Learn; and author of Who Really Matters: The Core Group Theory of Power, Privilege, and Success. Since 1986, he has taught in New York University's Interactive Telecommunications Program.Juliette and Art co-authored a new book, The AI Dilemma: 7 Principles for Responsible Technology.Listen and learnHow Juliette and Art started their careers The Principles of Responsible Technology What could happen if AI became sentient? How can we prevent AI from reinforcing negative biases and discrimination?How people and organizations can practice better ethics when leveraging AI?What will it take to engrain more ethical, equity-oriented thinking into business education?  Much moreReferences in this episode…Juliette and Art's websiteGary F. Bengier discusses AI’s impact on humanity

Dave Kellogg is an advisor, director, consultant, angel investor, and blogger focused on enterprise software startups.  He’s the executive-in-residence (EIR) at Balderton Capital and the principal of his own eponymous consulting business.He brings an uncommon perspective to startup challenges having 10 years’ experience at each of the CEO, CMO, and independent director levels across 10+ companies ranging in size from zero to over $1B in revenues.Dave also authors the Kellblog which covers topics related to starting, leading, and scaling enterprise software startups including strategy, marketing, positioning, messaging, management, go-to-market, SaaS metrics, and venture capital financing.Listen and learnHow Dave did with last year's predictionsWhat's ahead for the venture capital ecosystem in a post ZIRP environmentHow CIOs are investing in automationWhat to expect from the big LLM vendorsWhat's ahead for AI and copyright protection in 2024And much more...References in this episode…Kellblog — https://kellblog.com/Amr Awadallah, Vectara CEO, on AI and the Future of Work

Navrina Singh is the Founder and CEO of Credo AI, a Governance SaaS platform empowering enterprises to deliver Responsible AI. A technology leader with over 18+ years of experience in Enterprise SaaS, AI and Mobile, Navrina has held multiple product and business leadership roles at Microsoft and Qualcomm. Navrina and the team have been on a mission to help organizations create AI that adheres to the most ethical standards since March 2020. Credo has raised over $13 million from an impressive list of investors that includes Decibel Partners, Sands Capital Ventures, and the AI Fund, among others. Navrina is a member of the national AI advisory committee and is a world Economic Forum global leader. Prepare to be inspired.Listen and learnIf Navrina ran the world, how she’d regulate AI How to incorporate consumer feedback & inclusive practices into the AI development processHow companies can start creating trustworthy, ethical AI How Navrina is empowering companies to deliver responsible AI at scaleCriteria to consider for combatting algorithmic biasHow to deal with the fear of being replaced by machinesNavrina's advice to young entrepreneurs

Adam Wenchel is the CEO of Arthur, a company with a platform that gives you an immediate comprehensive AI performance solution across LLMs, Computer Vision, Tabular Data, and NLP. Adam and the team have been making AI observable for almost 5 years with Arthur. Arthur has raised over $60 million from a legendary group of investors including Index Ventures, Greycroft Partners, Work-Bench, and others. An equal list of impressive customers they’ve served includes Humana and Plaid, among others. Listen and learnHow Adam started his career in AIHow he helped map out Capital One’s early AI strategy The value of evaluating AI model performance How Arthur launched its first LLM-specific product and what the team learned How to monitor the performance of an LLM model in production and which questions to ask when evaluating it The lessons from growing a startup that nobody talks about References in this episode…Arthur’s website - https://www.arthur.ai/

Wipro is one of the largest providers of tech and tech services in the world with more than 250,000 employees. It was started in 1945 and is now the third largest software company in India with a market cap of more than $27B.We're lucky to be joined today by the leader driving Wipro's technology vision. Subha Tatavarti joined Wipro as Chief Technology Officer in March 2021 after a distinguished career in tech leadership roles at companies like Walmart and PayPal where she led the product, data, and infrastructure teams. Subha holds a Masters in Computer Science. She's an avid hiker and enjoys trail running and books on philosophy.Listen and learn...What Wipro's 1,400+ enterprise customers expect from gen AIWhat are the top use cases for enterprise AI in 2024Why the quality of AI-generated code has surprised SubhaOne year in... how does Subha describe the state of enterprise adoption of gen AIWhat is holding back broader adoption of gen AIWhy regulatory frameworks alone are sufficient to reign in the bad actorsEarly adopting industries and geographies you wouldn't expectSubha's advice to CIOs and CTOs about how to pick the right business problem to solve with AISubha's vision for the future of human interactionReferences in today's episode...Durga Malladi, Qualcomm SVP, on AI and the Future of WorkAI classifiers can't distinguish human from AI-generated contentWipro's billion-dollar investment in AI The Wipro ai 360 hubWipro's approach to responsible AIThe Azim Premji Foundation

We've had amazing unicorn CEOs recently on this podcast but today's a first. Wade Foster, CEO and co-founder of Zapier grew his company to a $5B valuation in 2021 on a $1.3M raise in 2012. Let that sink in. The power of product-market fit and listening to your customers is impossible to overstate.Wade and his co-founders Bryan and Mike launched Zapier in 2012 as part of the YC S12 batch.The company has grown to more 800 employees in 40 countries and the product is used by 2.2M businesses and integrates more than 5,000 apps that have been used to create more than 25 million zaps, or automated workflows.Listen and learn...Wade's humble path from an internship in Columbia, MO... to a $5B unicornA simple problem: the Zapier origin storyThe Zap that started it all...Voice-first Zaps? Maybe!The future of the "citizen developer"... no-code interfaces + enterprise securityWhy all the new GenAI apps will create more need for ZapsThe Zapier LLM architectureHow to find product-market fit... from an expertCreating a company that's a verb: how "Zapier" got its nameWade reflects on his success and the entrepreneurial journeyWhat's ahead for Wade and ZapierReferences in this episode...Vijay Tella, Workato CEO, on AI and the Future of WorkAmr Awadallah, Vectara CEO, on AI and the Future of WorkChatGPT for the enterprise: what's included

Sean Behr is the CEO of Fountain, the company transforming the hiring process for hourly workers. Sean and the team have helped more than 80M applicants in 75 countries at places like Stitch Fix, sweetgreen, and gopuff. Fountain has raised $225M to date most recently through a $100M series C last June from an amazing list of investors including B Capital Group, SoftBank, DCM, and Uncork Capital.Sean joined Fountain as CEO in 2020 after founding fleet infrastructure platform Stratim, serving as SVP of Adap.tv through its acquisition by AOL, and holding various management roles at Shopping.com.Listen and learn...How Sean is creating opportunities for frontline workers around the worldWhat's uniquely challenging about hiring frontline vs. knowledge workersHow long before robots will replace human frontline workersThe ethical implications of using AI in hiringWhat biases are embedded in the hiring process... without AIWhy the future of hiring... is more human thanks to AIReferences in this episode...May Habib, Writer CEO, on AI and the Future of WorkJosh Bersin, HRTech pioner, on AI and the Future of WorkWhy every organization needs a Chief Ethics Officer

BRUCE FEILER is one of America’s most thoughtful voices on contemporary life. He is the author of seven New York Times bestsellers, including LIFE IS IN THE TRANSITIONS,  THE SECRETS OF HAPPY FAMILIES, and COUNCIL OF DADS. His three TED Talks have been viewed more than four million times, and he teaches the TED Course HOW TO MASTER LIFE TRANSITIONS. His latest book, THE SEARCH: Finding Meaningful Work in a Post-Career World (May 2023), is a bold new roadmap for finding meaning and purpose at work.A longtime columnist at the New York Times, Bruce now writes the popular newsletter THE NONLINEAR LIFE. He has appeared in numerous publications, including The New Yorker, The Wall Street Journal, Harvard Business Review, and Gourmet, where he won three James Beard Awards. A former circus clown, he has been the subject of a Jay Leno joke and a JEOPARDY! question, and his face appears on a postage stamp in the Grenadines.Listen and learn...Bruce's search for meaning in the face of setbacks and challengesHow to reconcile our complicated relationship with work and our personal search for meaningBruce's "three lies and a truth about work"How to identify what brings you meaningThe four historical changes in the nature of workWhy it's important to "ignore the lessons of your parents"The one thing we know about AI and the future of workReferences in this episode...Bill Davidow on AI and the Future of WorkDr. Meredith Broussard on AI and the Future of WorkLinda Rottenberg on AI and the Future of WorkHow soon before LLMs replace human comedians?

Darren Murph has been Head of Remote at GitLab for 3.5 years and has been a part of its rise to prominence. His leadership helped shape GitLab’s remote-first culture. GitLab went public in 2021 and has about a $7B market cap. It’s one of the leading DevOps platforms and has grown its team to more than 2k employees. Before GitLab Darren has been an entrepreneur, journalist, and author. Oh, and by the way, he holds one of the most awesome records in the Guinness Book of World Records.Listen and learn:How to make work an organizational principle instead of a perk or policyWhat a Head of Remote does... and why every company will soon hire oneWhy there's no such thing as "hybrid" workThe number one mistake organizations make when transitioning to remote workHow remote-first teams make the most of in person teamHow GitLab uses the personal "readme" to help remote employees get to know each otherHow to Zoom happy hours with "community service hours"How Darren earned his place in the Guinness Book of World RecordsReferences in this episode...Matt K. Parker on AI and the Future of WorkDarren Murph on TwitterChase Warrington, Head of Remote at DoistHow voice assistants are helping the elderly age in placeElliQ, the voice assistant from Intuition Robotics

We've met future of work visionaries recently like Gary Bolles, Dr. John Boudreau, Mark McCrindle, and Josh Bersin. All have shared unique perspectives on how AI is redefining the employee experience. Today's guest belongs on that Mt. Rushmore of future of work luminaries.Josh Drean is Co-founder & Director of Employee Experience at The Work3 Institute, AI + Work Advisor at the Harvard Innovation Labs, and Co-author of Employment is Dead (Harvard Business Review Press, 2024)His work has been featured in Harvard Business Review, Forbes, Fast Company, and The Economist and he has made appearances on The Today Show, NBC, and FOX Business. He speaks internationally to bring work tech insights to digital-first leaders who value human-centric work experiences.Listen and learn...How AI is changing our relationship with workWork 3... vs. work 1 and work 2How the metaverse is enabling a global talent marketplaceWhat RTW is doing to the relationship between employees and employersWhy "employment is dead"... but we'll soon enjoy work more as a result"There are two camps... those who are embracing AI... and those who will become obsolete."Why employee surveillance is the wrong approachWhy "passion is future-proof"References in this episode...Josh Bersin on AI and the Future of WorkGary Bolles on AI and the Future of WorkJames Lawton from Zebra on AI and the Future of WorkAI Snake Oil by Princeton Professor Arvind NarayananJosh Drean on YouTube

Tom Wheeler served as the 31st Chairman of the Federal Communications Commission after being appointed to the role by President Obama in November 2013. His chairmanship has been described as “The most productive Commission in the history of the agency.”Prior to that, he was a venture capitalist and, among other roles, the CEO of the Cellular Telecommunications & Internet Association (CTIA) where we first met in 2001. He is the only person to be elected to both the Cable Television Hall of Fame and the Wireless Hall of Fame, which led President Obama to proclaim him “the Bo Jackson of telecom.” Additionally, Tom is an award-winning author, a sought after speaker about topics ranging from leadership to net neutrality, and a visiting fellow at The Brookings Institution.Listen and learn:Why today's Digital Age is reminiscent of the early 20th century Gilded AgeHow owners of today's digital pathways make rules that govern privacy and safetyWhat does history teach us about how can we take back control of our data from Big TechHow to make capitalism work for everyoneWhy AI is triggering an awareness of the impact of Big Tech on our livesWhat's different about regulatory models in the digital eraWhy we need a new agile, digital-first agency to regulate Big TechHow to regulate Big Tech without stifling innovationReferences in this episode:Mark McCrindle on AI and the Future of WorkPew Research: 68% of US adults don't trust Big Tech to self-regulateTechlash: Who Makes the Rules in the Digital Gilded AgeScientific Management by Frederick TaylorWhich tasks is AI being used to do at work today?

Today’s guest is a General Partner at Foundation Capital, one of the most iconic venture capital firms in the world. Foundation has found and funded companies like Netflix, Solana, Jasper, and the list goes on.Joanne Chen began her investing career at Foundation in 2014 and has sourced and advised an incredible group of companies including Tonkean, Tubi, and CaptivateIQ. Joanne received her BS in EE and CS from Cal and her MBA from the University of Chicago. She's also a popular TEDx speaker.Today we get a master class on how the best are adapting to one of the most challenging venture investing climates in decades. Joanne and I met on a panel discussion a few months back . I've been looking forward to introducing her to our community.Listen and learn...Joanne's perspective on the euphoria surrounding GenAIWhat's different about investing in AI post-ChatGPTWhy AI tools are increasing the pace of innovationThe difference between crypto and AI investingWhat responsible AI means to JoanneJoanne's advice to "AI entrepreneurs" pitching venture investorsHow long before AI will take Joanne's jobReferences in this episode...Ashu Garg on AI and the Future of WorkJoanne's TEDx talk: Confessions of an AI InvestorJoanne's TEDx talk: Why AI Promises a Brighter FutureThe ethical implications of using AI in healthcare