Accelerate - ServiceNow

<p>In this podcast series, you’ll hear from experts on training, certification and implementation and we’ll explore how you can achieve success with the Now Platform. </p>

Service offerings to help your organization achieve its business needs

In this episode, we chat with one of our service portfolio managers to learn about the service offerings available to help you get the most value from the ServiceNow platform. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.See omnystudio.com/listener for privacy information.

09-10
16:52

A discussion about customer success

Harshdeep Garg and Raghu Moorthy join the podcast to share their views on challenges businesses face to ensure customer success, the role of AI and automation in customer success strategies and how customer expectations are evolving.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

06-12
19:21

How ServiceNow Impact can help you get started on your generative AI journey

Join us as we chat with Mo Fagir and Robert Pastore about the investments ServiceNow is making into generative AI and how ServiceNow Impact can help customers get started on their GenAI journey. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

04-09
16:58

British Telecom accelerates innovation with ServiceNow Training

In this episode, we chat with Cesar Augusto Negri de Oliveira, a product owner at British Telecom, about how they've chosen to invest in training to RiseUp with ServiceNow.See omnystudio.com/listener for privacy information.

03-19
18:15

Part 2 of 2: How the National Hockey League is working with ServiceNow Expert Services

Part 2 of our discussion with John Stein, ServiceNow senior engagement manager, about how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

02-20
17:52

Part 1 of 2: How the National Hockey League is working with ServiceNow Expert Services

In a discussion with John Stein, ServiceNow senior engagement manager, find out how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

02-12
32:02

RiseUp with ServiceNow story: Charles Muhlbach

In this episode, we have a conversation with Charles Muhlbach to find out why he wanted to pursue a career in technology and how he transitioned from a successful Army career to a bright future with ServiceNow. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

01-10
10:32

RiseUp with ServiceNow story: Dr. Cyndi Kaye Lambach

In this episode, we chat with Dr. Cyndi Kaye Lambach, College Professor - Information Technology at Waukesha County Technical College about how she’s helping drive a skills revolution, and equipping students for the jobs of today and tomorrow. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

12-05
09:58

Expert Services story: Anu Kapoor, Senior technical consultant

In this episode, we chat with Anu Kapoor, senior technical consultant, about what his role entails and why he loves keeping customers happy. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-ignite-transformation-or-streamline-it-processes.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

11-08
13:06

Expert Services story: Sandeep Tandon, Principal solution architect

In this episode, we chat with Sandeep Tandon about his role as a principal solution architect and how he translates the promise we make when you purchase a ServiceNow product into reality. For more information about solution architects, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-today-needs-design-future.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

10-24
20:13

ServiceNow Impact Vancouver release

In this episode, Ryan Lounsbury, head of ServiceNow Impact Product Management, discusses the Impact Vancouver release and its new features.  Learn more about ServiceNow Impact here: https://www.servicenow.com/impact.html Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.See omnystudio.com/listener for privacy information.

10-03
17:34

Expert Services story: Kirni Munohur, Principal engagement manager

Expert Services helps you plan and implement ServiceNow products, faster with less risk. Learn more in our chat with Kirni Munohur, a principal engagement manager on the Expert Services team. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-accelerate-innovation-or-reduce-risk.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

09-06
20:56

Expert Services story: Tony Huynh, Senior business process consultant

Expert Services helps you plan and implement our products, faster with less risk. Learn more by listening to our chat with Tony Huynh, a senior business process consultant on the Expert Services team. https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-optimize-for-today-or-innovate-for-tomorrow.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

08-02
25:31

Build your dream career with ServiceNow Career Journeys

In this episode, you’ll hear from our guests Kim Haslam and Chris Glitzer about ServiceNow Career Journeys. Find out how you can join a global community of individuals who are actively pursuing their passions with ServiceNow.  Learn more at https://nowlearning.servicenow.com/lxp  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com See omnystudio.com/listener for privacy information.

07-05
12:46

RiseUp with ServiceNow story: Cheyenne Saulnier

Rising up with ServiceNow means you can take your career to the next level by leveraging Now Learning. Cheyenne Fernley (Saulnier), Associate Partner at Beniva Consulting group – an elite ServiceNow partner – is the definition of what it means to RiseUp with ServiceNow.  Cheyenne joins us to discuss how she invested in her training with ServiceNow to accelerate her career.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com See omnystudio.com/listener for privacy information.

06-01
07:52

Accelerate value at Knowledge 2023

In this episode, we discuss our annual user conference and what you can expect to see at the Value Acceleration and RiseUp with ServiceNow zones.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

05-01
06:29

ServiceNow Impact Utah release

In this episode, Aaron Fulkerson, Vice-President and General Manager of Impact, joins us to discuss the Impact Utah release and its newest capabilities supporting our customers’ digital transformation initiatives.  If you haven’t heard about ServiceNow Impact, check out earlier episodes for an introduction of the product, and deeper dives into the Impact Squad and Impact Accelerators.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com See omnystudio.com/listener for privacy information.

04-17
21:57

ServiceNow Impact: how to achieve business outcomes and accelerate value

In this episode, Platform Architects Sameer Kumar Pandey and Kasthuri Nagappan discuss what it means to be trusted advisors to ServiceNow customers and help them adopt our platform and realize their business outcomes. For more information about Impact, visit this page.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.comSee omnystudio.com/listener for privacy information.

03-22
22:48

RiseUp with ServiceNow Story: Gene Manuel

Rising up with ServiceNow means you can turn your career dreams into a reality in the high-growth ServiceNow ecosystem. Gene Manuel did. Listen to Gene’s story and how he leveraged Now Learning and the ServiceNow Community to become a Certified System Administrator and an ITSM Certified Implementation specialist.   Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.See omnystudio.com/listener for privacy information.

02-08
21:25

ServiceNow Impact Accelerators

Do you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.See omnystudio.com/listener for privacy information.

01-11
10:01

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