All Things Negotiation

Negotiation is the art of persuasion and influence. All of us do it every day, yet there aren’t obvious ways to learn to do it effectively. Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. On this podcast, he interviews the experts, people who have accumulated negotiation stories worth telling. Listening to this podcast will give you an edge, and the confidence you need to be prepared for even the most challenging negotiations.

Michael Stoppelman: Managing at a Hyper-Growth Startup

In this episode, we delve into the professional journey of Michael Stoppelman, who transitioned from Google to Yelp and then to angel investing. Learn about his experiences starting at Google pre-IPO, growing Yelp's engineering team from 6 to 500, and managing complex engineering and product management dynamics. Michael shares his insights on negotiation in hiring, team management, and balancing constraints in startups. He gives valuable advice for entrepreneurs and engineers on building teams, handling conflicts, and navigating career transitions. 00:00 Introduction to Michael Stoppelman 01:24 Early Days at Google 07:29 Transition to Yelp 10:00 Building and Managing Engineering Teams 14:08 Handling Conflicts and Negotiations 21:56 Compensation and Titles 28:16 Angel Investing Insights 33:15 Advice for Aspiring Engineers 35:17 Conclusion Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #Stan Christensen

12-17
35:57

Andrea Kendall-Taylor: How Putin Has Weaponized Risk

In this episode, we delve into Russia's strategies in weaponizing risk to negotiate with the West over Ukraine. Featuring Andrea Kendall-Taylor, Senior Fellow at the Center for New American Security and a former CIA intelligence officer, the discussion covers the historical context of Russia's aggressive tactics from post-Soviet Union conflicts to recent invasions. We analyze the West's responses, the current state of the Ukraine war, and strategies to bring Putin to the negotiation table. Additionally, we explore the concerning rise of authoritarianism globally and within the United States, highlighting parallels with democratic backsliding. Andrea's insights from her recent book, 'The Origins of Elected Strongmen,' sheds light on how these trends threaten global democracy. Tune in for an in-depth understanding of these complex geopolitical dynamics. Check out Andrea's Book: https://amzn.to/3VB6EPR 00:00 Introduction 01:34 Historical Context: Post-Soviet Russia 05:08 Russia's Aggression: From Georgia to Crimea 10:48 The 2022 Invasion: Missteps and Responses 17:43 Global Implications: The Axis of Upheaval 27:18 Negotiation Strategies and Authoritarianism 37:28 Personalism in Politics: U.S. and Beyond 51:25 Conclusion: Reflections and Future Outlook

12-10
52:30

Joseph Grenny: Best-Selling Author of "Crucial Conversations" on How to Have Crucial Negotiations

In this episode, we delve into the art of navigating difficult conversations with Joseph Grenny, author of 'Crucial Conversations,' which has sold over 5 million copies. Joseph shares his expertise on why tough conversations are essential, offering strategies on how to initiate, conduct, and measure the effectiveness of these dialogues. We explore the importance of being suspicious of our own narratives and the role of psychological safety in fostering open communication. Additionally, Joseph discusses his impactful nonprofit endeavors, including The Other Side Academy, which supports individuals with histories of crime and addiction. Learn how real-life applications of these principles are transforming lives and creating supportive communities. Check out Crucial Conversations: https://bit.ly/3ZyiAEv Check out Other Side Academy: https://bit.ly/3Vk0Lq0 00:00 Introduction and Guest Background 00:36 The Importance of Crucial Conversations 01:22 Challenges in Communication 02:29 Learning to Speak Up 05:02 Influence of Social Context 08:44 Balancing Individual and Organizational Interests 11:51 The Power of Storytelling 15:23 Building Trust in Conversations 17:35 Navigating Difficult Conversations 21:49 Effective Negotiation Strategies 25:32 The Principle of Reciprocity 28:11 Starting Difficult Conversations 29:10 Truth and Love in Crucial Conversations 36:19 The Other Side Academy: Transforming Lives 42:51 Peer Accountability and Ethical Standards 49:59 The Other Side Village: A New Beginning 51:12 Conclusion and Final Thoughts Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #josephgrenney #StanChristensen

12-03
51:46

Curtis Feeny: A Master Networker on how to build meaningful connections.

In this episode, we delve into the art of relationship building with Curtis Feeney, who is considered to be a master networker. Curtis discusses his success strategies for how to build and maintain relationships, including responsiveness, preparedness, and making thoughtful introductions. He also emphasizes the importance of understanding people's formative years, appreciating every individual you meet, and leveraging personal interactions to create meaningful relationships.He shares how he's applied these strategies throughout his impressive career, which spans roles at Harvard Business School, Trammell Crow Corporation, Stanford Management Company, and Voyager Capital. 0:00 - Introduction and Guest Background 1:33 - Formative Years and Early Influences 3:31 - Building Relationships and Networking 6:00 - Meeting Influential People 14:20 - Philosophy on Success and Relationships 19:47 - The Importance of Genuine Connections 19:58 - The Power of Remembering Names 20:25 - Understanding Different Perspectives 20:47 - Books That Shape Our Understanding 21:40 - Judging People Beyond Beliefs 22:26 - Key Strategies in Negotiation 23:52 - The Annual Barbecue Tradition 25:55 - The Value of Saying Yes 27:44 - Building Networks in New Places 29:36 - Lessons from Trammell Crow 32:11 - The Role of Responsiveness 35:59 - Advice for the Younger Generation Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #Curtis Feeny #Stan Christensen

11-26
39:42

Winning Through Negotiation with Strava co-founder Mark Gainey

In this episode, Stan speaks with Mark Gainey, a highly successful tech entrepreneur who has built two prominent companies, Kana Software and Strava. Mark shares his journey from learning the art of persuasion and negotiating in the business world to managing a global fitness app with over 125 million users. We dive deep into the pivotal moments of his career, including his early experiences at TA Associates, his enduring partnership with co-founder Michael Horvath, and the critical decisions that shaped Strava's success. Gain insights into effective communication, raising venture capital, handling board conflicts, and internationally expanding a business. Whether you're an aspiring entrepreneur or a seasoned professional, Mark's experiences and lessons are invaluable. 0:00 - Mastering the Art of Persuasion 0:25 - Introducing Mark Gainey: Tech Entrepreneur 1:19 - Early Career and Lessons Learned 1:51 - The Power of Cold Calling 4:21 - Meeting Co-Founder Michael Horvath 7:33 - Founding Kanna Software 9:35 - The Importance of Formal Agreements 12:14 - Pivoting to Success 17:00 - Starting Strava: A New Venture 18:50 - Building a Trusted Consumer Brand 20:30 - Strava's Unique Customer Stories 22:10 - Effective Communication with Co-Founders 26:16 - Raising Capital for Strava 28:46 - Navigating the Negotiation Process 29:43 - The Importance of Choosing the Right Partners 30:43 - Series B Funding and Unique Challenges 32:52 - Aligning Interests with Investors 37:28 - Board Conflicts and Leadership Changes 40:54 - Strava's Financial Turnaround and Paywall Strategy 52:31 - International Expansion and Cultural Nuances 56:33 - Book Recommendations and Final Thoughts Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #markgainey #winning

11-19
59:09

Why Negotiation Was Critical: A conversation with Sam Yagan, former CEO of Match.com, and ShopRunner and co-founder of SparkNotes and OKCupid

In this episode of All Things Negotiation, Stan Christensen interviews Sam Yagan, a serial entrepreneur known for co-founding SparkNotes and OKCupid. The discussion explores the ubiquitous nature of negotiation in entrepreneurship, covering topics such as raising capital, managing co-founder relationships, negotiating acquisitions, dealing with unexpected legal challenges, and strategic decision-making within large organizations. Yagan shares personal stories and lessons learned from his journey, including a high-stakes negotiation during SparkNotes, the complex dynamics in running Match.com, and the significant decisions around the development of Tinder. Key insights include the importance of having credible alternatives, aligning interests with investors, and understanding both short-term and long-term implications of business strategies. 0:00 - Introduction to Negotiation in Everyday Life 0:27 - Meet Sam Yagen: Entrepreneurial Journey 1:16 - Early Days and Co-Founder Negotiations 2:37 - The SparkNotes Firing Incident 3:30 - Lessons from Legal Missteps 6:18 - E Donkey: Navigating Legal Ambiguities 9:24 - Facing the Music Industry Giants 11:13 - Testifying Before Congress 14:17 - The Birth of iTunes and Industry Transformation 16:58 - Advice for Aspiring Entrepreneurs 20:11 - Fundraising for OKCupid 24:41 - Aligning Interests with Investors 30:58 - Evaluating Character in Tough Situations 31:25 - Navigating M&A: Lessons from OkCupid's Sale 33:29 - The Art of Negotiation: Securing the Best Deal 43:12 - Transitioning from Startup to Corporate Leadership 44:00 - Internal Negotiations and Leadership Challenges 46:37 - Strategic Decisions: Mobile Apps and Market Leadership 50:41 - Tinder's Impact and Overcoming Resistance 54:36 - Rapid Fire Questions and Final Thoughts Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #Samyagan #entrepreneurship

11-12
54:47

How to Negotiate With Israel with Steven Cook

In this episode of All Things Negotiation, host Stan Christensen interviews Steven A. Cook, a senior fellow at the Council on Foreign Relations specializing in Middle Eastern and African Studies. They discuss the ongoing Israeli-Palestinian conflict, highlighting the roles of extremists on both sides in undermining peace efforts and covering the history that has led to this current moment. The conversation covers the influence of third parties like China and Russia in the Middle East, American influence on Israeli policies, and the potential consequences of Israel's actions post-October 7th. The discussion also touches on broader U.S. foreign policy issues, the rise of Iranian influence through Hezbollah, and the challenges of maintaining American strategic interests amidst internal political divisions. Check out Steven's Book: The End of Ambition 00:00 - Introduction: Extremists and Moderates 00:35 - Guest Introduction: Stephen Cook 02:02 - Historical Context: US-Israel Relations 04:24 - The Oslo Accords and Their Aftermath 06:39 - The Second Intifada and Its Consequences 09:16 - Current State of Israeli-Palestinian Relations 16:22 - US Influence and Policy Challenges 28:48 - Iran and Hezbollah: Regional Dynamics 31:57 - US Foreign Policy: Continuity and Change 36:35 - Conclusion: The Future of US Involvement in the Middle East

11-05
40:12

Negotiating In Silicon Valley's Cold War with Molly Graham

In this episode of All Things Negotiation, host Stan Christensen interviews Molly Graham, a seasoned Silicon Valley professional with experience at Google, Facebook, and the Chan Zuckerberg Initiative. Molly shares her journey through tech, discussing gender dynamics in negotiations and the crucial lessons she’s learned working within the most successful companies of the startup-tech world. She shares her experiences from Google during its hyper-growth phase and Facebook's mobile-focused era, sharing strategic insights from the internal Cold Wars with Google and Apple, as well as lessons learned from some of the most talented negotiators on earth including Mark Zuckerberg  and Bret Taylor during her time as the COO of Quip and CZI. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Check Out Molly's Substack Glue Club 00:00 Introduction to Molly Graham 01:02 Negotiating offers 01:40 Gender Dynamics in Negotiation 05:39 Lessons from Facebook 07:50 The Cold War in Silicon Valley 16:58 Transitioning from Facebook to Quip 19:50 The Salesforce Acquisition of Quip 26:31 Insights on Mark Zuckerberg and Sheryl Sandberg 34:50 Current Endeavors: The Glue Club

10-29
36:24

Peter Metcalf, co-founder of Black Diamond: Crisis as an Opportunity in Drag

In this episode of All Things Negotiation, host Stan Christensen interviews Peter Metcalf, co-founder and former CEO of Black Diamond Equipment. They discuss Peter's journey from a young climber and boy scout to becoming a successful entrepreneur. The conversation delves into his experience working with Yvonne Chouinard at Patagonia, and the founding of Black Diamond. Peter shares valuable lessons on teamwork, trust, and the importance of having a clear vision in both climbing and negotiation. The conversation also examines the importance of relationships built through climbing, navigating financial challenges, the significance of company culture, and the idea that every crisis presents an opportunity. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Chapters (00:00) Introduction (02:08) Peter's Early Influences and Climbing Beginnings (04:12) Negotiation in Climbing: The Yosemite Experience (08:55) Remembering John Long (10:16) Transitioning to Patagonia: Lessons from Yvonne Chouinard (17:36) Negotiations the Founding of Black Diamond (22:18) Building a Team and Vision (25:39) Negotiation Lessons from Climbing (32:39) Building Relationships Through Climbing (34:21) Relocating Black Diamond to Salt Lake City (38:59) Negotiating Financial Challenges (51:16) Crisis as Opportunity: The Black Diamond Journey (52:40) Cultivating a Positive Company Culture (57:10) Negotiating Black Diamond’s Expansion to Europe and Scarpa #Negotiation #PeterMetcalf #blackdiamond #patagaonia #YvonChouinard #climbing #yosemite #scarpa #Stan Christensen

10-16
01:05:46

Dan Springer: Entrepreneur and Former CEO of Docusign

In this episode of All Things Negotiation, host Stan Christensen interviews Dan Springer, former CEO of Docusign, and an entrepreneur successful at running both private and public companies. They discuss the intricacies of negotiation in both personal and professional contexts, the importance of playing the long game in career negotiations, and the dynamics of understanding multiple parties involved in negotiations. Dan shares insights on balancing short-term and long-term goals, frameworks for effective negotiation, and the significance of feedback in employee engagement. The conversation also delves into the role of venture capitalists, conflict resolution in negotiations, and personal reflections on negotiation style. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Chapters (00:00) Introduction (01:19) Learnings from Harvard about Negotiation (04:05) The Long Game in Career Negotiations (07:59) Understanding the Parties in Negotiation (14:35) Balancing Short-term and Long-term Goals in Negotiation (18:59) Dan’s Career Journey and Lessons Learned (21:48) Employee Feedback and Engagement (24:34) Negotiating the Sale of Docusign to Oracle (28:56) The Role of Venture Capitalists (38:31) Leveraging Employee Feedback as a CEO (36:06) Personal Reflections on Negotiation Style #Negotiation #SteveYoung #Stan Christensen

10-09
01:09:48

Charles Kupchan: Negotiating Current Conflicts in Ukraine, Israel, and China

In this episode of All Things Negotiation, Stan Christensen interviews Charles Kupchan, a senior fellow at the Council on Foreign Relations. They discuss the complexities of global politics, the importance of dialogue in a multipolar world, and the ongoing conflicts in Ukraine and Israel. Kupchan shares insights into the role of China in international diplomacy, the challenges of U.S.-China relations, and the cultural barriers to cooperation. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Chapters (00:00) The State of Global Politics (03:03) Negotiating in a Multipolar World (05:19) Establishing Trust in a Multipolar World (08:57) Negotiating Peace in Ukraine (11:55) How Enemies Become Friends (16:21) The Role of China in Global Diplomacy (25:36) The Challenge of U.S.-China Relations (36:18) The Israel-Palestine Conflict (42:08) The Future of U.S. Foreign Policy (46:06) Reforming Globalization #CharlesKupchan #globalpolitics #ukraine #israel #china #Negotiation #SteveYoung #Stan Christensen

10-02
49:04

Andy Rachleff: Negotiate By Putting the Gun in the Other Person's Hand

In this episode of All Things Negotiation, Stan Christensen interviews Andy Rachleff, co-founder of Benchmark Capital and Wealthfront. They discuss various aspects of negotiation, entrepreneurship, and career advice, emphasizing the importance of product-market fit, trust in relationships, and the dynamics of venture capital partnerships. Rachleff shares insights from his extensive experience in the tech industry, offering valuable lessons for aspiring entrepreneurs and professionals. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Andy Rachleff Guest Appearance on All the Hacks Chapters (00:00) Introduction (01:25) Motivation for Teaching at Stanford (03:03) Early Influences and Ambition (04:08) Career Advice in Tech (08:19) Ignore Your Parents Advice (10:27) The Journey into Venture Capital (13:15) Co-founding Benchmark as Egalitarian Partnership (17:36) Negotiating Disagreements and Decision-Making (21:20) Non-consensus Negotiation and Operating Experience in VC (25:54) Evaluating Risk and Identifying Opportunities (30:02) Understanding Product-Market Fit (34:34) Pivoting as a Startup | Ben Horowitz and Marc Andreessen (39:19) Lessons on Trust, Influence, and Negotiation (43:30) Building Trust & Honesty (48:12) Negotiation When Recruiting Candidates (50:45) Fear of Loss vs Joy of Gain as a Motivator in Negotiation (57:44) A Reluctant Operator at Wealthfront (01:00:13) You Shouldn't Join a Company Pre-Product-Market Fit (01:05:23) Learning from Influential Figures #Negotiation #AndyRachleff #Stan Christensen #siliconvalley #techstartup

09-25
01:14:17

Steve Young: Negotiation On and Off the Field

In episode one of All Things Negotiation, Steve Young discusses the integral role of negotiation in football, sharing insights from his career as a Hall of Fame quarterback and Superbowl MVP. He emphasizes the importance of accountability, communication, and building relationships with teammates and coaches. Young also reflects on the evolution of player empowerment in the NFL and the significance of understanding opponents through negotiation. The conversation explores leadership, presence, and the impact of fame on Steve's life. Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. Chapters (0:00) Intro (1:22) Importance of Negotiation in Football (2:48) Negotiating with Agents and Team Dynamics (7:42) Steve Young as a Contestant on Who Wants To Be A Millionaire (9:59) Quarterback Accountability and Negotiation (16:36) Negotiating with Difficult Personalities (22:52) Negotiating Steve's Relationship with Jerry Rice (26:20) Getting Objective Data in Negotiation (27:36) Finding His Receivers (29:43) The Role of Negotiating in Coaching (32:37) Confronting His Coach George Seifert (34:54) Player Leverage in Present Day NFL (37:44) Finding Presence and Awareness as Quarterback (40:24) Becoming Superbowl MVP (44:58) Meeting Celebrities (48:22) Three Things to Change in the NFL (52:00) Tom Brady (55:13) Patrick Mahomes (57:18) Peyton Manning (59:00) Steve's Suggestions on NFL Rule Changes (1:00:03) Conclusion #Negotiation #SteveYoung #StanChristensen #NFL

09-18
01:01:02

Welcome to All Things Negotiation

Host Stan Christensen has spent his career working as a professional negotiator in a variety of arenas. He has also taught a popular course on negotiation at Stanford University for over twenty years. #Negotiation #SteveYoung #Stan Christensen

09-18
02:03

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