American Banker Podcast

Thoughtful discussions about current topics, moderated by American Banker editors.

AARP’s Jilenne Gunther has advice for banks on elder fraud

Elder financial exploitation has been a problem for banks for years, and it’s getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim.

11-19
20:38

Southern Bancorp’s answer to the home affordability crisis

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.

11-05
19:43

‘Job satisfaction will go up’: How generative AI is changing work

The technology will take on routine, dull work, says Alenka Grealish, principal analyst at Celent.

10-22
20:00

How banks’ use of generative AI has evolved over the past year

Financial institutions have dramatically increased their investment and trust in large language models since 2023. Kartik Ramakrishnan, Capgemini’s deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.

10-08
19:53

Upstart’s CEO Dave Girouard explains brighter outlook for rest of 2024

Advances in the company’s AI-based lending models have made them better at predicting risk, which has led to growth, he says.

09-24
22:49

‘These models will always hallucinate’: Seth Dobrin on LLMsDek

Dobrin, founder of advisory firm Qantm AI and former global chief AI officer at IBM, warns that popular generative AI models were trained on the whole of the internet and hallucinate at an unacceptable rate.

09-10
18:23

‘Fraud is pervasive throughout the entire industry’: Crypto insider

Jake Donoghue, author of the book Crypto Confidential, shares some of the worst practices he saw as a founder of a cryptocurrency company.

08-13
21:34

Some banks are making a Faustian bargain with fintechs: Karen Petrou

Karen Petrou, the managing partner at Federal Financial Analytics and a long-time observer of banking and regulation, says banks need to do far more due diligence on potential fintech partners and exert more control over these relationships.

07-30
18:57

What military members need from their banks

Two veterans and executives at Armed Forces Bank – Tom McLean and Jodi Vickery – share the challenges they see their customers face and new products the bank has rolled out this year to better serve them.

07-16
25:05

Regulators are wise to be more careful’ after Chevron ruling

Gene Scalia, the banking lobby’s lawyer on retainer for a potential challenge to Washington’s capital reform effort, discusses the state of administrative law after the overturning of a key legal precedent.

07-02
47:07

Climate First Bank's plans to expand nationwide

The Florida bank has emerged from de novo status and can now offer its solar loans in a larger geographic footprint.

06-18
30:50

Can data ownership be preserved in generative AI?

Foundational models like GPT-4, the large language model behind ChatGPT, have hoovered up content from publications like The New York Times and social media sites like Reddit and OpenAI, and it faces several lawsuits because of this. John Thompson, global head of artificial intelligence at EY and author of the book Data for All, has set up what is believed to be the largest private, secure generative AI environment in the world, with focus on keeping internal data protected.

06-04
16:46

What might digital identity look like in the future?

Proof of identity is critical for many things, including being able to open a bank account, get a job, or obtain health care. Yet proving one’s identity is getting harder in a world of frequent data breaches. We asked Mariana Dahan, founder of the World Identity Network and chair of the Universal ID Council, what she thinks will solve this problem.

05-28
21:30

“The law was very clear” inside the Fed master account debate

Custodia Founder and CEO Caitlin Long says the Federal Reserve has rewritten the rules around accessing the government's payments system. The central bank and a federal court judge disagree. Editor’s note: This conversation was recorded on April 17. On April 26, Custodia Bank filed a notice of appeal, signaling that it will challenge the district court decision in favor of the Federal Reserve.

05-07
36:53

'There are risks': Betsy Cohen on banking as a service

Banking as a service is expensive, it takes time and onboarding has to be done carefully, says the founder of Bancorp Bank, who now runs a venture capital firm that invests in fintechs. 

04-23
17:49

Is ‘technofeudalism’ killing capitalism?

Cloud-based tech giants like Amazon, Google and Uber are changing the economy, and not for the better, asserts Yanis Varoufakis, a former finance minister of Greece and a professor at the University of Athens, who has written a book about the dangers of what he calls the "cloudalists."

04-09
25:51

‘Not all fintech is good for people’: Jennifer Tescher

Financial technology startups have developed some useful technology for consumers, such as automated savings, says Tescher, who founded the Financial Health Network 20 years ago. But some fintech innovations are more questionable. 

03-26
25:45

How banks are helping the fight against illegal wildlife trading

Geraldine Fleming, financial task force manager at United for Wildlife and Jonny Bell, director, EMEA, LexisNexis Risk Solutions explain how banks around the world are helping to catch criminals who illegally mutilate, kill and sell rhinoceroses, elephants, donkeys and other animals.

03-12
26:17

‘Don’t fall for the sales pitches’: Advice on deploying AI

Eric Siegel, author of the book The AI Playbook, explains what it takes to take traditional and advanced artificial intelligence projects from idea to execution.  

02-13
25:38

How challenger bank Upgrade grew during a dismal 2023

The neobank doubled its membership to five million consumers and hired 200 people last year. Founder and CEO Renaud Laplanche explains how it fared during a time when many fintechs struggled.

01-30
29:04

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