Ausmed Podcasts

Forget policy binders and bureaucratic buzzwords, Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance. They explore the tensions between high-level governance ideals and the reality of applying them down in the weeds. What emerges is a refreshing discussion about how governance, when it's 'good', supports trust, capability, and clarity at every level of an organisation. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Strengthening Care with Provider Governance | Thought Leadership Governance and Accountability in Aged Care | Guide Statement of Rights: Aged Care Governance | Guide A Rights-Based Framework in Aged Care Governance | Guide Responsible Person Duty in Aged Care Governance | Guide Integrating Clinical Governance | Training Requirement Partnerships in Healthcare Governance Planning | Training Requirements Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

A trauma-informed approach is often seen as a specialist skill — but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust? In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learning, behaviour, and relationships at work. From simple shifts in language to strategies for supporting underperformance, this is a practical and powerful conversation for anyone building capability in others. Whether you’re designing training, mentoring staff, or shaping team culture — this episode offers new ways to lead with care, build resilience, and create high-trust environments. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Provider Guide to Trauma-Informed Care | Guide Trauma-Informed Care in Aged Care | Ausmed Article Psychological Safety in the Workplace | Thought Leadership Leading with Empathy | Thought Leadership Psychological Risks and Hazards - A Legal Perspective | Guide Storytelling in Education - The Power of Supervision | Guide Phoenix Australia | Ausmed Partner Phoenix Australia - Trauma and Aged Care Training and Information | Ausmed Partner Adverse Childhood Experiences (ACEs) | CDC What is Complex Trauma? | Blue Knot Foundation  Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Is your strategy being discussed regularly? or is it just gathering dust in a drawer? Zoe, Michelle and Karen explore how strategy can support capability, guide decision-making, and bring people into alignment. They talk about what it takes to make strategy visible, turning it into something people actually use — and how to keep it alive through everyday habits, team culture, and shared understanding. Because when strategy works, it becomes part of how people think, speak, and work together. Relevant Articles: A Guide to Workforce Strategy | Guide Recharge Week - A People and Culture Initiative | Thought Leadership The Real Cost of Poor Onboarding in Aged Care | Thought Leadership Words Really Matter | Thought Leadership How Do I Implement Adaptive Learning Strategies? | Guide How Can I Implement Self-Directed Learning Strategies? | Guide Creating a 'Learning Culture' in your Team | Guide Organisational Leadership in Healthcare: What is it? | Ausmed Article Workforce Planning in Aged Care | Ausmed Article Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Change is everywhere in healthcare — new roles, new reforms, new technologies. But how we navigate that change? Why do some of us thrive on change while others dread it? Zoe, Michelle and Karen tackle the real-world messiness of change management and the capability it takes to lead, support, and shape it. What starts as a reflection on Zoe’s own role transition quickly unfolds into a bigger conversation. Michelle champions momentum, challenging the idea that leaders always need to slow down for others. Karen argues for listening, trust, and understanding the emotional impact of change. And Zoe’s caught in the middle — balancing action with empathy. Whether you’re driving change or trying to survive it, this episode brings sharp perspectives, practical insights, and a little bit of group therapy. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources:Prepare Your Board for the New Standards | WebinarAged Care Reforms - Will They Deliver the Change We Need? | Thought LeadershipThe Real Cost of Poor Onboarding in Aged Care | Thought LeadershipAm I a Leader or a Manager? Can I Be Both? | Thought LeadershipPreparing for Your First Audit Under the New Standards | GuideAdapting to Regulatory Changes in Healthcare Training | GuideLearn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Get ready to rethink how we verify and value professional capability as Zoe, Michelle and Karen unpack one of the trickiest concepts in healthcare: competency. Together, they examine how competency needs to be more than a process — it needs to be a conversation. They also discuss how to move beyond static assessments, how confidence and compliance fit in (or don’t), and what good competency-based education actually looks like. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources:Competency Assessments are Not a Checklist | WebinarThe Competency Conundrum in Home CarePractical Approaches to Competency-Based Education | GuideHow Do I Use Learning Analytics for Competency Mapping? | GuideGuide to Building a Competency Framework for Skill DevelopmentDeveloping a Competency Identification System | GuideLearn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Let's dive headfirst into the often dreaded but undeniably essential world of mandatory training in healthcare. Zoe, Michelle, and Karen discuss whether mandatory training truly builds capability or if it's just a checkbox culture driven by regulation and fear of risk. It's time to move beyond “death by e-learning” and think critically about why we do mandatory training, how it’s measured, and how we can make it meaningful—if not revolutionise it completely. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources:Mandatory Training Best Practices | WebinarWorkforce Capability is Everyone's BusinessWorkforce Capability Starts in the BoardroomPsychological Risks and Hazards - A Legal PerspectiveLearn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Welcome to the first episode of Capability Corner, the podcast where we explore building workforce capability in healthcare! Hosted by Zoe Youl, Dr. Karen Patterson and Michelle Wicky.Discover the latest trends in healthcare education, the real meaning of triangulation during audits, and how building capability can transform workforce performance and patient care outcomes. Whether you're in workforce development, education or clinical leadership, this episode offers insights, practical tips and a touch of fun.Get in touch with the show at podcast@ausmed.com.au You can watch the video version of this episode on the Ausmed Youtube channel.Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

What does it take to navigate the complexities of scope of practice in Australia's healthcare system? Will Egan sits down with Kate Rowan-Robinson, Chair of the Nursing Regulation Faculty at the Australian College of Nursing, to find out.  Kate sheds light on how nurses are expanding their roles and responsibilities while understanding the critical balance between competence, confidence, and authority. Tune in to learn how evolving frameworks are empowering Australia’s largest health workforce to navigate the ever-changing landscape of healthcare regulation. Resources and links: The Nursing Regulation Faculty Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Will is joined by Rebecca Rundle, Head of Learning at Ramsay Healthcare, as they dive into how Ramsay is transforming its learning culture from reactive to proactive! Bec shares how the CARE Leadership Framework (Coach, Achieve, Relate, Evolve) is empowering leaders at every level to not just learn, but drive real behavioural change. With over 280 leaders already through the program, Ramsay’s Leadership Academy is shaping a more engaged workforce, improving patient care, and fostering a culture of continuous growth. Get insights into how leadership and learning go hand-in-hand in healthcare’s future!  Resources and links: Rebecca Rundle on LinkedIn Ramsay Leadership Academy Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this exciting episode of Outcomes, Will Egan chats with Dr. Jennifer Graebe, Senior Director of Nursing at the American Nurses Credentialing Center (ANCC), about the game-changing shift from time-based learning to an outcomes-based approach that’s transforming the way healthcare professionals grow. Dr. Graebe dives into the evolution of nursing education in the USA, the rise of Outcomes-Based Continuing Education (OBCE) models, and how this fresh, forward-thinking model is making continuing professional development more impactful and hands-on—ultimately leading to better patient care. Listen in now and discover how outcomes-based learning is the future of nursing education! Resources and links: American Nurses Credentialing Center website Dr Jennifer Graebe on LinkedIn Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this episode of Outcomes, Will Egan speaks with LGBTQIA+ advocate Matthew Robert Parsons (they/them), co-author of the updated Rainbow Tick framework. Matthew discusses the importance of challenging the “default script” in healthcare — the outdated assumptions about gender, sexuality, and bodies that exclude LGBTQIA+ individuals from equitable care. Matthew shares their journey from disability support to LGBTQIA+ advocacy, explaining how the Rainbow Tick accreditation helps organisations create inclusive, safe environments. They highlight the importance of language, representation, and breaking down barriers to access, ensuring that LGBTQIA+ people feel seen and supported. Tune in to discover how changing the default script can transform healthcare systems, foster inclusivity, and improve outcomes for marginalised communities. Resources and links: Rainbow Health Australia website Maropa website Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this episode of Outcomes, Katie Farrell and Nicole Greig from the South Western Sydney Local Health District join the discussion to explore the challenges and innovations in maternity care within one of New South Wales’ most diverse and rapidly growing regions. Katie and Nicole are working to help ensure that every expectant mother receives timely and effective care, regardless of their background or circumstances. As leaders in healthcare, they share their insights on overcoming common barriers to providing inclusive, high-quality maternity care, including financial constraints and health literacy challenges. They discuss the district’s ongoing efforts to enhance service delivery, including collaborations with community organisations and the integration of technology to reach underserved populations.Resources and links: South Western Sydney Local Health District Kate Farrell on LinkedIn Complete Birth website (Nicole Greig) Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this episode Outcomes, Will Egan is joined by Bernadette O'Connor, the former Director of Allied Health at the Royal Children's Hospital in Melbourne. Bernadette brings over four decades of experience in health care, sharing her journey from a speech pathologist to leading major healthcare initiatives. She discusses the Stepped Care Project, a transformative approach to paediatric diagnostic pathways that ensures consistent, accurate, and transparent care for children and their families. Bernadette delves into the importance of early developmental interventions and the power of rethinking healthcare processes to serve patients better. Her insights provide a valuable template for other healthcare services looking to adopt consumer-centric practices. Tune in to hear practical examples, innovative strategies, and tips from Bernadette's extensive experience in paediatrics and allied health, showcasing how small changes can lead to significant improvements in healthcare outcomes. Resources and links: The Royal Children's Hospital website Bernadette O'Connor on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this episode, we are joined by Simon Kerrigan, Managing Director of Guide Healthcare. Simon is a passionate physiotherapist dedicated to reshaping societal views on the capabilities of older adults. He dives the importance of allied health, highlighting key professions such as physiotherapists, occupational therapists, speech pathologists, dieticians, and podiatrists. He discusses the current trend of aged care providers employing their own allied health teams rather than subcontracting services, emphasising the value added by specialised providers like Guide Healthcare. Simon explains the numerous benefits of physiotherapy for older adults, including pain management, post-surgery recovery, and fall prevention. He advocates for a proactive approach to physiotherapy, focusing on preventative care to enhance strength, balance, and confidence. The conversation also tackles ageist stereotypes, promoting the view of older adults as motivated and capable. Simon shares insights on maintaining independence and involving older adults in enjoyable activities. Additionally, Simon discusses Guide Healthcare's innovative event-based approach to encourage physical activity among older adults, creating community and competition through exercise-inspired events.Resources and links: Guide Healthcare’s website Simon Kerrigan on Linkedin Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

In this episode, Will is joined by Leanne Boase, CEO of the Australian College of Nurse Practitioners. Leanne highlights how the persistent advocacy, determination, and lobbying efforts by nurse practitioners have led to significant changes in our healthcare system. From influencing medication legislation to shaping community health services accreditation, these efforts demonstrate how small, dedicated actions can lead to substantial outcomes.   Resources and links: Australian College of Nurse Practitioners website Leanne Boase on LinkedIn Connect: Ausmed website Ausmed on Facebook Ausmed on LinkedIn Will Egan on LinkedIn Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.