Kris Harrington is CEO and co-founder of GenAlpha Technologies, where she helps manufacturers and dealers move from static, physical support to connected digital experiences, spanning product configurators, eCommerce, warranty management, and interactive manuals. Her path started in the US Navy as a machinist mate, then took her through Bucyrus International (later acquired by Caterpillar), moving from financial analyst into parts, service, and equipment sales. Jason Hein sat down with Kris f...
Dylan Telford spent more than 20 years across store, digital, and supply chain operations at major omnichannel retailers before moving into consulting, where he now leads Order Operations at Aries Solutions, a systems integrator based in Columbus, Ohio, with teams spanning the US, Canada, India, and Latin America. Rutvee Shah has spent 14 years building and scaling SaaS platforms for eCommerce and order management, and now leads product at Kibo, a B2B commerce platform built for manufac...
Wayne Teigen studied international business right as eCommerce first hit the scene, then spent years implementing IBM WebSphere Commerce for companies across South America before the region had caught up to what was happening in the US. He now leads Enterprise Strategy and Solutions at Intershop Communications, one of the longest-standing eCommerce platforms in the world and the company credited with building the original online shopping cart. Justin King sat down with Wayne to talk through n...
Graham Lubie started his career at Accenture before moving into strategy and marketing leadership roles in technology, and now leads the digital group at THE·TEAM, the parent company behind Cadent Commerce, a B2B-focused practice built to help manufacturers and distributors navigate eCommerce and digital transformation. Justin King sat down with Graham to talk through the AI enablement pyramid, a three-layer framework Graham's team built after watching client after client stall out at the sa...
Adrienne Hartman started her career as a COBOL developer, helped Lands' End navigate the earliest days of B2B e-commerce, and has spent the last 19 years building the marketing and digital commerce engine at J. J. Keller & Associates, growing her team from six people to 175 along the way. Justin King sat down with Adrienne to talk career growth, sales alignment, and what it actually takes to run digital commerce at a company built on both physical products and complex compliance services....