In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.
In this episode, Dr. Allyson Brooks, the Ginny Ueberroth Executive Medical Director Endowed Chair of the Hoag Women’s Health Institute, discusses how Hoag is transforming menopause care through multidisciplinary collaboration, education, and community engagement. She shares how the FDA’s recent hormone therapy update and women’s growing advocacy are reshaping the future of midlife health.
On this episode, Dr. James Wyant, Program Director of Sentara and Eastern Virginia Medical School's newly established neurology residency program, joins the podcast to discuss where residents can add value and improve quality of care, improving access to care, and the importance of collaboration across teams and disciplines.
In this episode, Jaimie Weber, System Director of Nursing for Perioperative Services at Alameda Health System, discusses how her team is using AI, predictive modeling, and technology-driven workflow improvements to enhance efficiency, staff satisfaction, and patient care. She also shares insights on investing in IT infrastructure to support telehealth, cybersecurity, and the future of connected healthcare.
In this episode, Jessie Scapinello of Elsevier and Allison Ouzts of UT Health San Antonio, share strategies for empowering novice nurses through strong communication, supportive culture, and intentional leadership to build confidence, retention, and long-term success in nursing.This episode is sponsored by Elsevier.
On this episode, Todd Smith, MD, Chief Physician Executive at Sutter Medical Center, joins the podcast to discuss ambulatory growth strategies and clinical standardization. He shares insights on improving access to care and the importance of effective orientation programs for staff to ensure high-quality patient experiences.
In this episode, Dr. Gregg Furie and Dr. Wynne Armand share how Mass General Brigham is leading the way in sustainable healthcare through renewable energy investments, emissions reduction, clinician engagement, and education. They discuss the system’s progress toward net zero, the connection between climate and health, and practical steps for hospitals beginning their sustainability journey.
In this episode, Dr. Lindsay Mazzotti, Chief Medical Officer of Medical Education and Science at Sutter Health, discusses the system’s bold plan to expand residency and fellowship programs, the role of education in addressing physician shortages, and how Sutter is preparing future doctors to thrive in a rapidly evolving care environment.
In this episode, Mary Grace Cox, Senior Director of Clinical Programs at UAB Medicine, shares how her team is driving improvements in sepsis outcomes through process design, culture change, and the use of technology like the DART tool. She highlights lessons in supporting clinicians while advancing patient safety and quality.This episode is sponsored by Ambient Clinical Analytics & Zebra Technologies.
In this episode, Dr. Christopher Thomas, Vice President and Chief Quality Officer at Franciscan Missionaries of Our Lady Health System, shares how his team dramatically reduced sepsis mortality through novel diagnostics, frontline staff engagement, and a patient-centered, data-driven triage model. He highlights the critical role of innovation, collaboration, and continuous improvement in transforming sepsis care across the system.
In this episode, Renee Rafferty and Sabrina Schalley of Children’s Nebraska discuss their innovative Caring Contacts program, a handwritten card initiative that has supported over 1,200 pediatric patients and achieved zero deaths by suicide. They share insights into its origins, emotional impact, and expansion across behavioral health services, along with a preview of their upcoming Behavioral Health and Wellness Center opening in 2026.
This episode features Ashley Hunsucker and Jan Capps of Connexall as they explore how to transform clinical data into actionable insights. They discuss bridging the gap between technology and bedside care, the power of clinician-IT collaboration, and strategies for continuous improvement in healthcare workflows.This episode is sponsored by Connexall.
In this episode, Dr. Katherine A. Hinderer, Senior Nurse Scientist at Connecticut Children’s, shares insights into the development of the Emergency Behavioral Health Assessment Tool and its impact on pediatric mental health care. She discusses how evidence-based nursing practices are improving outcomes, reducing restraint use, and supporting frontline teams in addressing the growing mental health needs of children.
This episode features Lou Fragoso, President and CEO of Manning Family Children’s in New Orleans, as he shares how his journey to complete the Leadville Trail 100 ultramarathon has become a powerful tribute to the resilience of his patients. Lou dedicates each mile of the 100-mile race to a child treated at the hospital, using their stories of perseverance as inspiration to never give up.
This episode features Stephanie Mercado, CEO at the National Association for Healthcare Quality. Stephanie shares how healthcare organizations can scale quality and safety efforts, align their workforce for greater impact, and drive measurable ROI through the Workforce Accelerator Program and the findings of the (ROI-Q) report.This episode is sponsored by the National Association for Healthcare Quality.
This episode features Dr. Frederick L. Greene, Emeritus Chair of Surgery at Carolinas Medical Center and Medical Director of Cancer Data Services at Atrium Health-Levine Cancer Institute. Dr. Greene shares insights on improving cancer registries, the evolution of surgical oncology, and the future impact of robotics and AI on healthcare.
This episode features Dr. Matthew Potts, Neurosurgeon at Northwestern Medicine, discussing normal pressure hydrocephalus in light of increased public awareness following Billy Joel’s diagnosis. Dr. Potts explains key symptoms, the diagnostic process, and treatment options that can significantly improve patient outcomes when identified early.
This episode features Dr. Allyn S. Miller, Regional Director of Anesthesia Operations at Community Health Systems, discussing her work at the intersection of anesthesia leadership, data science, and workforce strategy. She shares how predictive analytics, dashboard design, and provider-focused models are transforming clinical operations and supporting sustainable care in under-resourced communities.
In this episode, Melissa Hasler, APRN, CNM, Director of Certified Nurse Midwifery at Fairview Health Services, discusses how Fairview is tackling the Black maternal health crisis by eliminating race-based screenings, rethinking care maps, and centering equity in prenatal and delivery care.
In this episode, Dr. Mark Meeker, VP and Chief Medical Officer at OSF St. Mary and Holy Family Medical Centers, shares how OSF is using FirstLook Lung, a groundbreaking blood test, to enhance early lung cancer detection—dramatically improving survival outcomes and streamlining care pathways.