Better Every Shift

It’s time to make your list and check it twice to ensure you’re covered this holiday season. Unsure what to buy for your firefighter friends and family or even your crewmembers? You can skip the line for Santa because the real magic is at TheFireStore.com, which is offering a 15% discount to Better Every Shift listeners from Nov. 21-30. Listen in for the code to ensure you grab the best firefighter gifts without breaking the bank. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback!

“There's so much we don't know about fires. We're still killing firefighters. We're still killing people in fires. There's still so much to know and to do differently.” Chief Derek Alkonis, who serves as a research program manager for UL’s Fire Safety Research Institute, shares his passion for learning about fire dynamics and how best to translate fire behavior research into actionable lessons – and updated tactics – for firefighters. Plus, we dig into all of this: The Mike Singletary analogy for “aggressive” firefighting Why the Lahaina fire moved so fast and Alkonis’ current work on the fire investigation team [Read the Maui Wildfire Analysis] How the heavy burden of command drove him to learn more about fire behavior early in his career Alkonis’ work with Los Angeles County Fire to put fire behavior research into practice – and the process of getting buy-in from the firefighters This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback.

To help Better Every Shift commemorate 100episodes, Chief Frank Leeb returns (again), this time with several surprise guests, live from the recent pro-wrestling-themed Brothers Helping Brothers event – a perfect example of the collaboration among the “Misfit Nation,” all working together to row in the same direction for the betterment of the fire service. There’s a lot happening, so buckle up for an action-packed show that may or may not go totally off the rails in the best possible way. Tune in for some great nuggets of wisdom, peppered with plenty of shenanigans: How to pin firefighter health The WWE star who video-bombs the show The “highlight reel” that shows Zam as a totally ****ing professional Plus, new hot seat questions! Also, don’t miss the opportunity to attend next year’s Brothers Helping Brothers event. Email bettereveryshift@firerescue1.com for more information. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email bettereveryshift@firerescue1.com to share your feedback or suggest a guest for an upcoming episode. 

Recruitment challenges continue to plague many fire departments, but there are simple ways to address the root issues head on – the key is knowing where to find the start button. Dr. Michael Cunningham, division chief for Cobb County (Georgia) Fire, helps members take those initial steps toward change. The chief also details how his department retooled their own hiring process. Plus, we dig into all of this: How a more transient workforce changes recruitment and retention efforts Inadvertent barriers that could discourage or prevent people from joining the fire service A disturbing story about AARs … in the shower Why a fear of DEI leads some to ignore the topic entirely How to set your own path and break down self-imposed barriers This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback or suggest a guest for an upcoming show.

It all started with a single question after transporting a kid battling leukemia: How can we do more? Kurt DeGroot noticed that the boy always perked up when firefighters responded to his home, so he asked the boy’s mom if the crew could stop by again sometime – make a big splash about it with the lights and sirens blaring, this time for fun. “These kids are always known as the sick kid, and now they get this badge of honor because they're buddies with the firefighters, right?” The idea took off, and DeGroot continued connecting firefighters with critically ill children, helping give them “more good days” – a phrase that ultimately became the slogan for Project Fire Buddies. DeGroot details how PFB got off the ground and the impact firefighters are having on kids around the country. Plus, we dig into all this: The moment “Mr. Misery” got choked up Giving back as a coping mechanism for firefighters How fire departments can help kids in their community Watch this short video to learn more about Project Fire Buddies, and read an interview with DeGroot here. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback or suggest a guest for an upcoming show. 

“We’re trying to make a difference wherever we can,” says West Chester (Ohio) Training Chief Trevor Frodge about the devastation he witnessed during a three-week deployment to North Carolina and Florida with Ohio Task Force 1, one of FEMA’s USAR teams responding to hurricanes Helene and Milton. Frodge describes his team’s assignments and shares an inside look at how USAR teams operate once on the scene. Plus, we dig into all this: Reaction to FEMA misinformation How to join a USAR task force The power of timed skills training Why pre-arrival assignments work This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Send an email to bettereveryshift@firerescue1.com to share your feedback or offer future guest suggestions!

Colorado Springs Fire Chief Randy Royal was recently named the IAFC’s Career Fire Chief of the Year – and there are a lot of reasons why. Chief Royal details some of the innovative programs happening at the department – a tiered EMS model, mental health support initiatives, a whole blood program, and a unique approach to PPE distribution and cleaning – plus what it’s been like to bring online two new stations and secure an AFG grant to support member health. We dig into all of this and more: Royal’s perspective on balancing your members and your mission The EMS program that has dropped transports of their “most loyal customers” from 100% to 15% Lessons learned from the 2007 Castle West apartment fire where firefighters made 85 ladder rescues Why the fire department is putting hard-wired phone lines back in the stations Related links:  'Mission first, people always': One fire chief's mantra explained This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com.

Serving as IAFC president is a time-consuming job that requires a lot of travel – time away from the fire department. New president Josh Waldo reflects on how the initial angst of releasing the reins to others to shoulder more of the work at home in Bozeman, Montana, can become great pride in seeing those members succeed, even create new and improved ways to get the job done. It’s all part of the prioritization process needed to serve the department, the association and the fire service as a whole. We dig into striking this balance, plus all this: Waldo’s priorities as IAFC president – and what a successful year will look like for him Advice for members who want to be a change-agent at their department The value in learning from leaders who have never donned bunker gear Zam’s escalators vs. stairs moment at Fire-Rescue International This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback!

“NOT. HERE.” Scottsdale (Arizona) Assistant Chief Eric Valliere gets fired up talking about preventing firefighter line-of-duty deaths because “it’s a passion to keep your people safe.” The problem is that too many people are losing the true meaning of safety, he says, underscoring that safety isn’t about backing off; it’s about making sure your members are set up for success. We dig into all of this, plus: Valliere’s fireground safety pet peeve The leadership “give a crap factor” The power of removing roadblocks for your members The upcoming FDSOA conference bringing “safety to the streets” (and beach!) This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show or have comments? Send an email to bettereveryshift@firerescue1.com to share your feedback.

Trisha Wolford got her fire service start with the Anne Arundel County (Maryland) Fire Department, and 13 years later, she returned as its fire chief – a full circle moment that helped shape her perspective on leadership. Wolford details how she worked to build trust among the membership through transparency and making members feel heard. She also shares what it was like to be deemed a “DEI hire” while addressing some of the misconceptions about DEI efforts in the fire service. Plus, we dig into this: The leap from art major to fire chief “Don’t call them” and other tips for recruiting Gen Z Where chiefs get stuck in the “frozen middle” with DEI efforts How a simple policy around nail polish made a big difference The most important decision she makes as a chief This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback!

Zam and Janelle are trading places on this week’s show, with Zam in the hot seat to share some insights from his fire service career, as well as a peek behind the podcast curtain. Plus, we get into all this: Zam’s 30-something fire service origin story 5 lessons for new lieutenants His pre-fire service life involving bartending and cadavers – a bad combination New opportunities via the First Responder Center for Excellence Why everything comes back to the Wisconsin Badgers This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Have an idea for a show topic or guest? Send an email to bettereveryshift@firerescue1.com to share your feedback!

This episode of the Better Every Shift Podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders. To learn more, visit verizon. com/frontline. The 2024 anniversary of 9/11 marks 23 years since the tragic events that forever altered the course of history and the landscape of public safety. As we move further from that fateful day, the significance of remembering and learning from 9/11 grows even more critical. For many, especially younger generations, 9/11 is transitioning from a lived experience to a historical event, making it essential for public safety professionals to ensure that the lessons identified are not only remembered, but actively applied in today's ever-evolving emergency response environment. In this special crossover episode of the Policing Matters, Better Every Shift and Inside EMS podcasts, co-hosts Jim Dudley, Aaron Zamzow and Rob Lawrence highlight the importance of remembering 9/11 not just as a historical event but as a continuing influence on how public safety agencies operate today.

It was “love at first flame” for Chief Clare Frank, who was first formally introduced to the fire service as a teenager, eager to get on the line, and whose passion for the work propelled her forward, as she rose from seasonal firefighter to fire chief at the Milpitas (California) Fire Department and, ultimately, CAL FIRE’s chief of fire protection. Frank’s love of firefighting is palpable throughout her book, “Burnt: A Memoir of Fighting Fire,” a detailed look at her winding path within the fire service, even her time as a lawyer and peace officer. Frank shares some of her funniest, most compelling, even painful stories from her career with the Better Every Shift team. Plus, we dig into this: Her reaction to a captain’s comment, “I’ve never had a girl I haven’t fired.” Her early take on restructuring the California fire service – and hindsight being 20/20 The “primal scream” moment of her career The fire that turned the tables on Frank This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

In 2017, after experiencing headaches, Berkeley (California) Fire Captain Chris van Luen had an MRI that showed a pea-size tumor at the base of his brain. No one told him or put him on a monitoring program. Four years later, knowing his increased exposure to toxins, van Luen got a full-body MRI. As doctors shared the news that the tumor had quadrupled in size, the earlier detection was revealed to a shocked van Luen. While many would have been infuriated about the mistake, van Luen chose to move past that part of the experience quickly to focus on managing the cancer. He now works to educate firefighters about the importance of taking charge of their health through prevention, detection and treatment. van Luen details his mission, plus all this: Explaining to doctors that “being a firefighter IS the risk factor” Tips for better sleep, even on duty His perspective on saunas, cold plunges and new therapies he’s tried The key question doctors don’t ask – but should This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Email bettereveryshift@firerescue1.com to share your feedback.

“One thing I learned this year: Most other entities have to focus on their entity. Everyone has their niche. The IAFC is a federated model. We have to give a damn about everything.” Fire Chief John Butler highlights the unique qualities of the 150-year-old organization and how it reaches so many firefighters. As his presidency concludes this week at Fire-Rescue International, Butler reflects on his accomplishments, lessons learned and impactful moments from his tenure, and offers words of wisdom for the incoming IAFC president, Chief Josh Waldo. Plus, we dig into this: How to have a voice in the fire service The empowerment-discomfort connection How taking an oath solidifies accountability for new firefighters Revisiting the family story that still causes “gnashing of teeth” decades later This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

For three years in a row, poor agency leadership has been flagged among What Firefighters Want survey respondents as one of the top negative impacts on the job, plus a major factor in retention challenges. How did we get here, and more importantly, how do we fix it? Pittsburgh Fire Chief Darryl Jones, who tackled this issue in the newly released What Firefighters Want in 2024 report, argues that while you might not have caused the issue, it’s still up to the current fire service leaders to fix the problem at the root. Jones shares his advice for fostering strong fire department leadership, along with lessons learned from his personal and professional challenges and successes. Plus, we dig into all this: The extra 15 minutes that changed Jones’ professional life How early fatal fires – and PTSD – affected his leadership path His response to being called an “EEOC chief” Two books all fire service leaders should read Download the What Firefighters Want digital edition to read Chief Jones’ guidance for combatting poor fire department leadership, plus insights from Chiefs John Oates, Dena Ali and Reggie Freeman. This episode of the Better Every Shift podcast is sponsored by ImageTrend. Learn how you can finish NFIRS reports before you get back to the station at ImageTrend.com.

You’ve probably heard of “Carpool Karaoke,” but what about Carpool Command? It’s one of many great training ideas shared by Laramie County Fire Authority Fire Chief Jason Caughey. Caughey offers insights on command training and tactics, plus how to create a command culture that’s baked into every part of training, even if you’re just driving around with your chief, singing “Bohemian Rhapsody” to get comfortable on the radio. And don’t miss all this: What it means to be a “bullfighter” chief The critical role of a command aide – a “senior set of eyes” How the echo method works on scene – and in relationships The debate about where to set up command This episode of the Better Every Shift podcast is sponsored by Pulsara. Whether replacing radio reports, alerting specialty teams, or managing mass-casualty incidents, Pulsara simplifies communication. One Tool. Every Day. Regardless of Event. Learn more at Pulsara.com.

Captain Kory Pearn is all about discovery, from reflecting on past health struggles to brainstorming new ways to support the fire service. It was during a challenging time in Pearn’s life where the discovery kicked into high gear, as his concept for a fire service lifestyle publication turned to “something that I just had to get out of me,” he says. The result: CRACKYL Magazine, a quarterly publication for which he now serves as publisher and editor-in-chief, focusing on helping firefighters achieve better balance in their lives. Pearn shares a behind-the-scenes look at the inspiration for the magazine, plus recent cover stories, including the current issue that features fire service editors-in-chief, including our very own Better Every Shift co-host Janelle Foskett. Plus, we dig into this: Pearn’s vegetables/desserts content strategy Why “you can’t fake it” in fire service media His surprise meeting with Michael J. Fox The love of LEGO – and the power of distractions in achieving balance Listen in to hear why Zam calls Captain Kory Pearn one of the most interesting people in the fire service.

“This is arguably the most transformational project that has occurred in fire and emergency response maybe since America Burning was published and the Fire Prevention and Control Act was passed – and I don't think I'm being dramatic. This is big.” Chief Tom Jenkins clearly isn’t shy about the future impact of the National Emergency Response Information System (NERIS), which will ultimately replace the legacy National Fire Incident Reporting System (NFIRS) – a shift that will impact every fire department. Jenkins, who serves as the research program manager with UL’s Fire Safety Research Institute (FSRI), details how NERIS will change the game, making it easier for firefighters to tell a more accurate and fuller story about their calls. Plus, we dig into this: How NERIS can help firefighters be “less allergic” to report-writing The shift from emotional to data-driven budget requests What firefighters can do right now to prepare for the changes ahead Email bettereveryshift@firerescue1.com to share your feedback!

Post-9/11, there was an attempt to embed psychologists in firehouses, but that approach didn’t work, as the firefighters just ended up counseling the psychologists: “We realized that the magic was us … we’re the ones that keep each other going,” explains FDNY Captain (ret.) Frank Leto. And so began the expansion of the FDNY Counseling Service Unit for which Leto served for years as deputy director, building peer support teams to help other first responders through a variety of incidents beyond Sept. 11 and industries beyond the fire service. And that mission continues today, as Leto works with several organizations focused on behavioral health and resilience. Plus, we dig into this: The question, “Who has the best therapist?” as a positive cultural shift Why the depression level spikes for firefighter-retirees What we can learn from women about coping skills Workaholism being as unhealthy as other addictions The effort to “bottle the kitchen table” – and become a millionaire in the process This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback.