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Beyond UX Design

Beyond UX Design

Author: Jeremy Miller

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Beyond UX Design’s mission is to give you the tools you need to be a truly effective UX designer by diving into the soft skills they won’t be teaching you in school or a boot camp. These soft skills are critical for your success as a UX professional.
143 Episodes
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People are constantly telling junior UX designers that they need to master their “storytelling skills.” But very few people really explain how to do that. Jeff White’s storytelling book and course is different.Jeff White’s book and course are actually helpful“Storytelling” is likely a skill you hear people talking about all the time. Very few of these people give helpful advice on how to improve that skill.You’ve probably gotten advice that your case studies need to include more compelling stories. Or your presentations at work need more narratives. Less what. More why.“Storytelling” has turned into a bit of a buzzword, but the fact is that being able to tell compelling stories to influence the conversation and get the results you want is critical. It’ll help you get buy-in for your ideas and it’ll help you stand out among your peers.Unfortunately, “storytelling” often means something different to many different people. Depending on who you ask, you may get many different answers.Jeff White has created a guidebook and course full of actionable advice on how to tie your work to the things your audience cares about most which will turn your ideas into reality.This week, Jeff joins the show to talk us through his perspective on what storytelling means, and he offers some actionable advice on how to start telling more compelling stories.Topics:• 03:44 – Jeff’s storytelling lightbulb moment• 06:43 – What do we often get wrong about storytelling?• 11:16 – There are many different storytelling frameworks• 16:59 – Understanding context is critical• 22:02 – Storytelling in your case study• 32:10 – Using personas in your story• 39:59 – Storytelling during interviews• 43:22 – Storytelling during meetings with stakeholders• 48:25 – We often have irrational fears about speaking• 55:07 – On finding your unique voice• 58:30 – What can we expect from Jeff’s course?Helpful Links:• Connect with Jeff on LinkedIn• Download Jeff’s Storytelling Guide• Take Jeff’s Storytelling Course
Uncovering Implicit Associations: Recognizing hidden biases in our workWe often make unconscious associations between different things. These automatic associations can shape our behaviors and decisions, even when we consciously believe we are acting fairly and impartially. This bias illustrates the powerful influence of our subconscious mind on our everyday interactions and judgments.Are you as unbiased as you think?Join us for this week's edition of the Cognition Catalog as we explore its impact on our subconscious decisions. Learn how these hidden biases affect team dynamics, workplace decisions, and daily interactions. Discover practical steps to identify and mitigate these biases to create a fair and cohesive work environment.• 00:00 - Are you biased?• 01:37 - Understanding Implicit Association• 03:27 - The Implicit Association Test (IAT)• 04:09 - Impact of Implicit Association• 04:25 - Implicit Association in the workplace• 05:58 - Addressing implicit biases---To explore more about the social comparison bias, don’t miss the full article on the Cognition Catalog!Don’t forget to subscribe to the newsletter to be the first to know when new episodes drop!—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
This week we chat with Tim Yeo, author of “The Quiet Achiever,” about the strengths of introverted leadership. Discover how introverts can excel without conforming to extrovert norms, and learn about Tim’s journey from a quiet designer to an influential leader.How can introverts truly thrive in leadership roles without compromising their authenticity?Tim Yeo, a veteran design leader, shares his unique perspective on how introverts can lead effectively without morphing into extroverts. Drawing on his experience as a Design Director at IBM and his role in fintech startups, Tim illustrates how introversion can be a powerful asset in the workplace.Tim discusses the pivotal moments in his career that led him to embrace his introverted nature, ultimately fueling his success. He shares valuable insights into overcoming the extrovert ideal prevalent in leadership roles and highlights the significance of authenticity in achieving professional success. His book, “The Quiet Achiever,” serves as a guide for introverts to harness their strengths and navigate the corporate landscape with confidence.Whether you’re an introvert seeking to enhance your leadership skills or an extrovert looking to support your quieter colleagues, this conversation offers a fresh perspective on professional growth.Tune in to hear Tim’s inspiring journey and learn how you can succeed on your terms.Helpful Links:• Connect with Tim on LinkedIn• The Quiet AchieverTopics:• 03:24 – Tim’s Career Journey• 05:34 – Challenges and Strategies for Introverts• 09:55 – The Quiet Achiever Book• 30:07 – Sensing and Responding in Conversations• 31:07 – Frameworks for Introverts and Extroverts• 32:52 – What can extraverts learn from Introverts• 33:54 – Working Better Together• 34:53 – Designing Team Dynamics• 37:36 – Tips for Extroverts and Ambiverts• 41:43 – Asynchronous Collaboration—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
Understanding the Social Comparison Bias We tend to determine our own social and personal worth based on how we stack up against others. This bias shapes our self-perception and the perception of others. It can lead to feelings of false inadequacy or, the opposite, false superiority. In this episode of Cognition Catalog, we explore how to identify a mature designer and dig into the social comparison bias that can affect team dynamics and individual performance. Learn about upward and downward comparisons, the impact of social media on self-perception, and strategies to foster a healthier work environment. Stay informed on cognitive biases by subscribing to our newsletter, and don't forget to check out beyonduxdesign.com for art prints and exclusive offers. To explore more about the social comparison bias, don’t miss the full article on the Cognition Catalog! Don’t forget to subscribe to the newsletter to be the first to know when new episodes drop! --- 01:19 Early Career Challenges 03:46 Understanding Social Comparison Bias 05:06 Impact of Social Comparison Bias on Team Dynamics 06:35 Navigating Social Media and Professional Networks 07:58 Strategies to Overcome Social Comparison Bias --- Join me every week for insights on a new cognitive bias!
How can UX designers make a meaningful impact in large enterprise orgs? I'm excited to chat with Stéfanie Walter, a UX researcher and strategist who has built an impressive career in enterprise software. With over 13 years of experience focusing on inclusive design and accessibility, Stef has established herself as an expert in enterprise UX. Her varied background spans industries from automotive to finance, giving her unique insights into the challenges of designing complex systems and processes. This conversation is essential for UX professionals working in, or considering transitioning to, enterprise teams. Stef's experiences and advice will inspire you to approach enterprise software with a fresh perspective and the confidence to drive meaningful change. Helpful Links:• Connect with Stֻéphanie on LinkedIn• stephaniewalter.design About Stéphanie Stephanie is a UX Researcher & Strategist based in Luxembourg. She has 13+ years of experience and specializes in enterprise UX, inclusive design, and accessibility. She teaches, speaks, and writes about design, UX research, accessibility, cognitive biases, and design-dev relationships, among many other things. She enjoys good tea, bike rides, and drawing illustrations. Her D&D (donjon and dragons) alignment is chaotic neutral, and she is better at keeping her teammates alive in video games than her plants. But she tries Have you been putting off building your portfolio? Wix Studio can help get you there faster!If you've been sitting on building your new website, Wix Studio can help get you there faster. Wix Studio is a powerful platform that lets you create and manage websites easily. With Wix Studio, you can quickly adapt designs for every device, reuse assets, my favorite, export from Figma and much more. Check out beyonduxdesign.com/wix to start creating today! —Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
We tend to overestimate the importance or impact of information that readily comes to mind when making decisions. As a result, our choices and judgments may be skewed, and we may overlook other important factors. The post Cognition Catalog: Focusing Effect appeared first on Beyond UX Design.
This week, we chat with career coach Meltem Naz Kaso, who shares a unique framework for overcoming career stagnation. Discover why feeling “stuck” might be an invitation to explore new possibilities and how you can strategically navigate your career. The post 110. From Stuck to Unstoppable: Redefining Your UX Career appeared first on Beyond UX Design.
Join us for a thought-provoking discussion with Jen Blatz as we reimagine the role of personas in UX design. Discover how the Jobs to Be Done framework can lead to more meaningful, user-centric strategies that align with real-world needs. The post 109. Personas vs Jobs to Be Done: A UX Showdown with Jen Blatz appeared first on Beyond UX Design.
We tend to underestimate how our accumulated knowledge influences our perception and communication. This makes it challenging for us to share information effectively with others with different backgrounds or expertise. The post Cognition Catalog: Curse of Knowledge appeared first on Beyond UX Design.
Explore the cognitive biases plaguing your team with our series, inspired by the Cognitive Bias Codex. Each week, discover a new bias with insights and examples for the entire software team. Subscribe now to stay up to date on this enlightening journey. The post Introducing the Cognition Catalog! appeared first on Beyond UX Design.
This week we chat with Matthew McPhail, UX principal at Home Depot, about the critical role of relationships in building great software. Discover how fostering trust, empathy, and respect can transform your work environment and propel your career forward faster. The post 108. Unlocking Career Success with Human Connections appeared first on Beyond UX Design.
Happy New Year!

Happy New Year!

2025-01-0704:00

I can't believe another year has come and gone, but here we are! Last year was a wild ride for me professionally and personally. Lots of ups and downs, but I'm excited for another year. Are you ready? The post Happy New Year! appeared first on Beyond UX Design.
Twas the night before UX-mas, when all through the page, Some things were still moving, cuz’ we’re still in the design stage. So next time you have an impromptu review meeting, Have your user research ready or you might take a beating. We wish you the best and a fantastic site, Merry UX-mas to all, and to all a good night! The post ‘Twas the Night Before UX-Mas appeared first on Beyond UX Design.
This week, I chat with Henry Lam, a coach for tech professionals with ADHD. Discover how ADHD can be a powerful asset in the tech industry, and learn strategies to overcome challenges while fostering creativity and productivity. The post 107. Harness the Power of ADHD to Your Advantage with Henry Lam appeared first on Beyond UX Design.
This week, I sit down with Lena Kul, a recruitment and job search advisor and former Recruitment Lead at Miro. She shares insights on the recruitment funnel concept, offering strategies to streamline your job search and secure your ideal UX position. The post 106. Funnel Your Way to Success with Lena Kul appeared first on Beyond UX Design.
Erica Heinz reveals how mastering soft skills can accelerate your career. She emphasizes the often-overlooked importance of communication, empathy, and collaboration in creating truly impactful experiences. The post 105. Teaching Them How to Learn: The Most Crucial UX Skill of All appeared first on Beyond UX Design.
Explore the delicate dance between rigidity and flexibility as Tom Greever shares his expertise on fostering team collaboration and stakeholder engagement for UX professionals. The post THROWBACK: How UX Designers Can Adapt and Thrive with Tom Greever appeared first on Beyond UX Design.
This week we explore how UX Designers can become more informed about their business and build stronger relationships with stakeholders. ÌníOlúwa Abíódún shares insights on developing business empathy, mastering 1:1s, and influencing without authority to create more impactful solutions. The post 104. Crafting Better Products Through Strategic Relationships appeared first on Beyond UX Design.
Harness LinkedIn’s true power: authentic connections. UX veteran Ronnie Battista shares insights on building meaningful connections and leveraging the platform effectively without succumbing to content creation pressure. The post 103. Meaningful Relationships Over Useless Likes with Ronnie Battista appeared first on Beyond UX Design.
This week we explore career reinvention with Ricardo Brito, a former UX designer turned career coach. We discuss how designers can leverage their skills beyond traditional roles and strategies for breaking free from the "gilded prison" of tech industry salaries. The post 102. A Designer’s Guide to Career Reinvention with Ricardo Brito appeared first on Beyond UX Design.
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