The workplace keeps changing and managers have to keep up. The best bosses create systems for solving problems old and new—from navigating working-from-home demands to hiring the right people, from running good meetings to managing themselves. Andrew Palmer, author of the Bartleby column, looks for advice on how to be a better boss by talking to people who have actually done the job. Listen to The Economist's seven-episode guide for managers.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Andrew Palmer, The Economist's Bartleby columnist, learns lessons in management on a Norwegian mountainside. He hears from Emma Walmsley, the CEO of GSK; Daniel Kahneman, a Nobel prize-winning psychologist; and Claire Hughes-Johnson, the one-time COO of Stripe. To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
To manage a workforce divided between the home and office, bosses should ask the five basic questions of journalism: who, what, where, when and why. Jamie Dimon, the CEO of JPMorgan Chase, Jane Sun, the CEO of Trip.com Group, and Lidiane Jones, the CEO of Slack, give their divergent views. To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
It is the most important decision a manager can make. How do you increase your chances of hiring the right people? Tracey Franklin, Moderna's human-resources chief, tells Andrew Palmer how the company scaled up at speed during the pandemic. Andrew learns what not to do when taking psychometric recruitment tests and a headhunter from Russell Reynolds reveals the secrets to a successful CEO search.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Taavet Hinrikus, the co-founder of Wise, one of the world’s biggest fintech firms, gives advice on forming and running teams. Andrew Palmer learns the secrets of teamwork in Afghanistan, Mumbai and Silicon Valley; and Amy Edmondson of Harvard Business School explains how to foster psychological safety.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
What if all the meetings in your calendar disappeared overnight? Tia Silas, Chief HR Officer of Shopify, an e-commerce firm, tells Andrew Palmer what happened when they tried just that. Claire Hughes-Johnson, a former COO of Stripe, offers a practical guide to running meetings. And we eavesdrop on the weekly meeting at The Economist, with lessons from Zanny Minton Beddoes, our editor-in-chief, on how she encourages constructive debate.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
The Economist's Andrew Palmer asks how companies motivate employees to do their best work. He hears from Patty McCord, Netflix’s former head of HR, and Zeynep Ton, author of "The Case for Good Jobs". Sir John Timpson, a British retail boss, preaches the virtues of "upside down management". And Andrew learns how to write a good purpose statement.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
The Economist’s Andrew Palmer seeks advice on managing your cognitive load, your career path and the changes that generative AI could bring. He gets tips from Cal Newport, an author and professor of computer science, on how to carve out time away from email; from Jeffery Pfeffer, of Stanford Graduate School of Business, on how to accumulate power; and from Reid Hoffman, LinkedIn's co-founder, on how to get ready for the era of AI.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
On the cover of his latest book, Impromptu: Amplifying Our Humanity Through AI, Reid Hoffman credits GPT-4 as a co-author. The tech investor tells our Bartleby columnist Andrew Palmer that artificial-intelligence tools offer a solution to the “blank-page problem” and will soon become a core competence for knowledge workers. To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
In 2017 Emma Walmsley became the most powerful woman in corporate Britain. The boss of the drugmaker GSK says leadership is about clearly communicating the what, why and how of your company, and aligning your employees’ incentives accordingly. To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
The Economist's Andrew Palmer asks Claire Hughes Johnson, former COO of Stripe and author of "Scaling People", about her systems and strategies for good management.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
The careers of many CEOs are built on overconfidence and a few lucky breaks. But to be a successful leader, Daniel Kahneman suggests maintaining a healthy suspicion of your own intuition. The Nobel-prize-winning behavioural scientist prescribes a “structured process” for making the right decisions.To hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Tracey Franklin, chief human resources officer at vaccine and biotech company Moderna, tells The Economist's Andrew Palmer what turbocharged growth taught her about hiring, teamwork and company cultureTo hear the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Good bosses are rare. They don’t have to be. The skills of management can be learned.The Economist’s management columnist, Andrew Palmer, is here to help. The second season of Boss Class features leaders at some of the world’s best performing companies, from Levi’s to Novo Nordisk to Google. New episodes are out weekly starting May 12th. To listen to the full series, subscribe to Economist Podcasts+.https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Forget the hammocks and ping-pong tables. Creativity takes work. Managers at Google, Lego and a pair of AI startups share advice on breaking through.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
For Season 2, we’re releasing an extended interview alongside each episode. This week: Who needs search engines when chatbots can answer every query for you? That’s the question confronting the head of Search at the world’s most popular website.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Host Andrew Palmer goes to drama school for tips on how to be a better public speaker. To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
Michelle Gass launched iconic drinks at Starbucks and steered the Kohl’s department store through the pandemic. Now, she’s looking for the “pumpkin spice latte of denim” at the world’s best-known jeans brand.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
What can jazz bands teach managers about improvising through disaster? We hear how the Lime scooter rental company survived the pandemic, and about a fertiliser company caught up in Russia's war on Ukraine. And we learn how Uber fixed a crisis of its own making. To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.
A devastating tsunami. Brexit. The arrest of her boss. Time and again during her career, Minouche Shafik has been confronted by crises. Her most recent was at Columbia, where protests over the war in Gaza engulfed the campus.To listen to the full series, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you’re already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account.