Build Your Salon with Phil Jackson

Feeling strung out by your business? If you're juggling every task in your salon or clinic and wondering why you're completely wiped out, this episode is your wake-up call. I’m breaking down five clear strategies to tackle burnout from the inside out—starting with the bold truth that you might be the problem (but also the fix). We’ll talk pricing, delegation, boundaries, and how to stop being everything to everyone. It’s time to make your business feel energising again, not like it’s sucking your soul dry. What you’ll learn: How to spot real burnout vs. just being tired Why your current pricing might be making it worse How to systemise and delegate like a boss Setting boundaries that actually stick One simple shift you can make this week 🎧 Listen now and reclaim your business mojo. 🔥 Also mentioned: My Memberships Made Easy programme – for steady income and less hustle. Don’t miss it.

Innovation doesn’t always mean reinventing the wheel—sometimes it means borrowing brilliance from other industries. In this episode, I’m joined by Will Hall and Arjun Saluja, the Ivy League duo behind Booko, a new salon booking software that introduces dynamic pricing to help you maximise profits and fill your appointment book with ease.We dive into how flexible pricing—like you see with airlines and Uber—can work in your salon without annoying your clients. Whether you're drowning in demand on Saturdays or desperate to fill Tuesday mornings, this episode is packed with game-changing insights.We talk:How surge and discount pricing works in a service businessWhy your empty chair is costing you more than you thinkThe psychology behind client pricing decisionsHow Booko protects your margins while increasing bookingsWhat it really takes to shift salon owner mindsets about businessIf you’ve been craving smarter ways to run your salon like the powerhouse it is—this is your episode.Head to bookoapp.com for the details, email Will at will@bookoapp.com or connect to the Booko team on Instagram @bookoapp.

Does it feel like every time you build the perfect team, someone hands in their notice? You're not alone. In this episode, Phil Jackson dives into why good salon staff leave—and what you can do to keep them. From toxic culture to burnout and poor recruitment, discover the hidden reasons behind staff turnover and the practical steps you can take to build a loyal, thriving team. If you're tired of empty chairs and constant hiring headaches, this is the episode for you.

🎙️ Staying Ahead of the Game with Sue DaviesIn this episode, I’m joined by Sue Davies—editorial director of Salonpreneur Magazine and long-time salon industry mentor. We dig into the shifting landscape of salon ownership, the pitfalls of outdated business models, and the mindset shifts needed to thrive in 2025 and beyond.💡 You’ll learn:What’s really driving the salon industry’s changes (and what’s not)How younger pros are rewriting the rules of successWhere traditional education is failing us—and what to do insteadThe role of visibility, community, and continual learningWhy staying in your lane might actually hold you back🔗 Connect with Sue Davies:Instagram: @salonpreneurmagazineFacebook: facebook.com/salonpreneurmagazineLinkedIn: linkedin.com/salonpreneurmagazinePersonal Links: linktr.ee/Sue_Davies🛎️ Don’t forget to like and subscribe so you don’t miss the next episode of Build Your Salon!#SalonBusiness #SalonMarketing #BuildYourSalon #SueDavies #Salonpreneur #BeautyBusiness #SalonEducation #SalonSuccess

Struggling to make salon memberships work? Let's fix that. In this episode, I'm showing you how to put AI to work in your beauty business—so you can design irresistible packages, price them like a pro, and automate the whole thing without the stress. If you've ever felt overwhelmed trying to build recurring income, this one's for you, darling.This episode is proudly sponsored by Zoca—the AI-powered platform that guarantees new clients for beauty professionals.

What if everything you built almost fell apart?In this raw and powerful episode, award-winning salon owner Noel Halligan shares how he and his co-founder went from launching a high-end salon with huge ambition... to a second location that nearly cost them everything.You’ll hear how Noel navigated financial collapse, landlord nightmares, and team resistance—and came out the other side with a new vision for pricing, education, and running a purpose-driven salon.If you've ever questioned your next step, felt overwhelmed by growth, or doubted your business model—this is the episode for you.We cover: Why fast growth isn’t always smart growth The emotional toll of managing multiple teams Creating clarity with session pricing and memberships Noel’s perspective on what’s broken in hairdressing education How a surprise BBC makeover changed everythingConnect with Noel:Instagram: @noel_nocohairWebsite: nocohair.comNext episode to explore:Why Every Salon Needs a Membership (Ex-Salon Owner Explains)

Are you still running your salon the way you did five years ago? Ten? Maybe more? Then my darling, it’s time we had a word. In this episode, I’m poking the bear of outdated business practices and pulling back the curtain on the real reason your salon feels stuck. From appointment systems and pricing structures to dusty Yellow Pages ads (yes, really), we’re questioning it all. I’ll walk you through how to identify what’s holding you back, where to start innovating, and how small, intentional changes can realign your business with the life you actually want. If you’ve been clinging to “the way it’s always been done” – it’s time to let go, salon friend. Let’s rethink everything – and build a business that actually works for you.This episode is your summer survival guide—and a big thank you to Zoca.com for sponsoring the show. Their AI-powered magic helps beauty businesses like yours attract dream clients on autopilot.

What if you could simplify your marketing and still get incredible results? In this episode, I chat with business coach Adam Chatterley about the 'attention flywheel'—a no-fluff strategy for turning online browsers into booked clients. We talk websites, social media, Google magic, and how to create momentum that doesn't eat up all your time. If you're tired of posting endlessly and want a more sustainable way to grow your salon, this one's for you! Grab Adam’s free Attention Flywheel checklist and join his Monday Money Minute newsletter at beautybusinesssecrets.co/newsletter. You’ll also find him sharing tips on Instagram @adamchatterley.

Hello, hello, hello salon friend! Is August giving your beauty business the cold shoulder? You’re not alone—but that doesn’t mean you need to panic. In this episode, I’m unpacking the real reason your salon or clinic might feel a little too quiet this time of year (hint: it’s not just the holidays). Whether you choose to embrace the lull or market your way through it, I’ve got smart, strategic ways to use the slowdown to your advantage. We’ll cover how to: Reframe a quiet month into a business advantage Maximise training, memberships, and salon improvements Create clever offers and promos that won’t tank your bottom line Use your data to plan seasonally, not monthly This episode is your summer survival guide—and a big thank you to Zoca.com for sponsoring the show. Their AI-powered magic helps beauty businesses like yours attract dream clients on autopilot. Worth a peek, darling.

Hello, hello, hello, my salon friend 👋 Think your biggest problem is getting new clients? Think again. If your marketing strategy is “post more on socials,” you’re probably missing the real leak in your salon: retention. In this week’s episode, I’m lifting the lid on why growth without loyalty is a waste of your precious time and energy. I’ll walk you through the sneaky signs of a retention problem, the two reasons clients usually drift away, and how to build a client experience that keeps them coming back for more. We’re talking: Why high new client numbers might actually mean trouble The rebooking mindset your team needs now What inconsistent service is doing to your trust levels How to use retention data (even if your software sucks at it) When salon memberships might be your best next move If your salon’s leaking clients and you’re tired of the hustle, let’s fix that! Phil 💖

If you think blogging is “so last decade”, let’s fix that! These days, one well-written blog can bring you a steady stream of new clients—and thanks to AI, it’s easier and smarter than ever. Here’s the game-changer: your blog is now your 24/7 salesperson. While social posts vanish in a flash, a good blog hangs around for months (even years), quietly building trust and attracting the right people. But here’s what most salon owners miss—Google and ChatGPT are both looking for clear, helpful, human answers. Ditch the fluffy intros and the old SEO hacks. Give them real talk, solve real problems, and don’t be afraid to let AI spark new ideas (just polish it with your personal magic). Blogging in 2025 is about working smarter, not harder. You don’t need to post every week or write a novel each time. Consistency beats perfection, every single time. And with AI on your side, you’ll have more time for your actual clients—and maybe even a cheeky day off! With love and high-ticket dreams,Phil

Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empowering your team to leveraging tech, and start building a salon where every expense works harder.Key takeaways:Why the front desk is an outdated drain on your salon's resourcesHow removing reception can actually enhance client care and loyaltyPractical steps to transition smoothly into a desk-free modelThe technology and training you'll need for a frictionless experienceReimagining salon space to maximise profitability and client satisfaction

Are you still clinging to cash in your salon business?This week, I’m joined by @thecardmachineguy_ (Owen Toller) for a no-nonsense chat about the real cost of cash. From VAT headaches and banking fees to missed impulse purchases and risk management, we break down exactly why “cash only” might be holding your salon back.We’re talking:The psychology of spending and why card users spend moreWhat HMRC really thinks about cash-only businessesTime-saving, peace-of-mind benefits for salon ownersHow to reduce no-shows and protect your revenue with payment linksIt’s spicy, it’s smart, and it might just be the episode that changes your money mindset.Want to connect with Owen? You can follow him on Instagram at @thecardmachineguy_. Or DM me the word DOJO on @philjacksoncoach and I’ll send you his WhatsApp details straight to your inbox.

What if the real secret to salon success isn’t a business plan—but putting your lifestyle first? In this powerful episode, I challenge the hustle culture that glorifies overwork and shame around “small” businesses. Instead, I show you how to build a salon business that funds your dream life, not drains it. We’ll talk strategy, pricing, time boundaries, marketing sanity—and why your calendar should never be your enemy. If you’ve ever felt pressure to scale just for the sake of it or been told your goals are too small, this one’s for you. Listen now and let’s design a business that serves YOU, not the other way around.

Are you secretly worried that AI might replace you? You're not alone. In this empowering episode, I walk you through exactly why salon owners like you are actually in one of the safest—and most exciting—positions in business today. You'll learn how to future-proof your role, where AI can actually help rather than hinder, and how to start leading (not reacting) in this new tech-driven world. Plus, some sass, some science, and a serious pep talk from your queen of salons. Let’s fix that AI panic, darling.

Are you still “waiting for the right moment” to try AI in your salon? While you're dithering, your competition is levelling up. In this practical and punchy episode, I’m walking you through five super-simple steps to get your first AI assistant up and running – no fluff, no tech panic. We’ll cover choosing your platform, training it to match your salon’s voice, testing real tasks, creating a prompt bank, and building an AI habit you can stick with. Let’s turn that overwhelm into action, darling.💡 Want to go deeper? My AI DIY programme is open for enrolment now at PhilJackson.coach.

In this episode of Build Your Salon, I chat with Braden Weinstock—co-owner of EFoxx Hair and founder of Pretty Data (https://prettydata.co) —about how top salons are using smarter systems and AI to protect profits, keep staff, and plan for growth. We unpack why most salons fail to implement the day-to-day strategies that actually move the needle, how COVID changed the salon landscape forever, and why AI isn’t just a shiny new toy—it's your next team member. Whether you're still working behind the chair or dreaming of scaling your salon, this episode is packed with honest advice, systems smarts, and tech tools that actually work.

Hello, hello, hello, my salon friend! This week, we’re going full robot mode – but don’t worry, your job’s safe. In fact, AI might just save your sanity. I’m giving you five time-wasting tasks that you can hand off to AI tools right now – from writing those pesky social posts to soothing tricky client complaints, even managing stock like a pro. This episode is packed with practical tips, no fluff, and some juicy Phil pro-tips that’ll have you wondering why you didn’t start sooner. If AI still feels scary or overwhelming, let’s fix that! Plus, I’ll introduce you to my brand new AI DIY programme designed for busy salon owners like you. Let’s save time, cut stress, and look brilliant doing it. 💌 Got feedback or questions? Drop me a note: phil@buildyoursalon.com

Hello, my salon friend 👋Feeling overwhelmed? Like your business is held together by toupee tape and caffeine? This one’s your deep breath. I’m unpacking the quiet chaos of doing too much—and showing you how to simplify for success, sanity, and sustainability.🧘 In this episode: Why hustle isn’t the vibe (and never was) How doing less can grow your salon faster What to delegate, ditch, automate, or delay Why clean systems = actual freedom, not boredomYou’re not lazy—you’re overloaded. Let’s fix that, my love 💆‍♂️

Hello, my salon friend 👋If you’re delivering five-star service but charging three-star prices, this one’s your wake-up call. In this episode, I’m serving up a mindset makeover around pricing—and helping you step into the high-ticket confidence your salon deserves.💰 Inside this episode: Why the middle of the market is the most dangerous place to be The sneaky mindset traps that are keeping your pricing stuck How to attract value-driven clients (and say goodbye to bargain hunters) What “premium” really looks and feels like for your clientsLet’s drop the discount drama and start charging like the expert you are. It’s your turn to shine ✨