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Business Leaders

Author: Right Angles

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Business Leaders brings you extended one-to-one interviews with the key people in global business today. Hosted by Paul Blanchard, each week you can step inside a new company and hear how the world’s top CEOs, founders and entrepreneurs are shaping the future of global business in the 21st Century. Find out the secrets of their success; how they challenge the status quo, turn companies around and build some of the world’s most innovative businesses. Share their insights and find out what makes our most successful leaders tick.
51 Episodes
Tim Robinson CBE is a partner at Schillings. Prior to joining the international law firm he served in the British Army for 25 years, most recently as a major general leading troops in Bosnia, Iraq and Northern Ireland. The multidisciplinary consultancy has experts from sectors including law, intelligence and government, and protects individuals from privacy and reputational threats. In this in-depth conversation, he illustrates how skills required in a war zone such as “action-oriented” leadership, empathy and conflict resolution can be applied to the commercial environment, argues the wealthy face more scrutiny which can lead to issues such as hacking and stalking, and explains how the internet can be a double-edged sword that can be used as a tool to rectify an online crisis – or create one.
Pranav Yadav is the chief executive of Neuro-Insight. The company uses brain-imaging technology to measure how the subconscious responds to adverts, social media platforms and TV commercials, and helps clients such as Amazon, BBC, Google and Facebook to improve customer engagement. In this in-depth conversation, Pranav describes how traditional market research methods lack true insight into the “deepest drivers of human motivation”, discusses how businesses need to understand how cultures respond differently to the same stimulus to be truly global, and shares his aspirations to use his work to understand the myths and rituals that define modern society.
Jason Haigh-Ellery is the chairman of Big Finish Media Group, the largest independent producer of audio dramas worldwide. It works with media giants including the BBC and ABC on hits such as Doctor Who, Torchwood, The Avengers and Sherlock Holmes. Since starting the company in 1996, he has produced for TV, film, animation and theatre, including 12 West End shows. In this in-depth conversation, he explains the catalyst behind founding his own production company after trying his hand at acting and directing, encourages managers to utilise "the art of delegation” to spend more time on strategy, and shares his concerns for budding entrepreneurs and individuals caused by Brexit uncertainty.
Lydia Fenet is managing director of Christie’s, an author, and one of the world’s leading charity auctioneers who has raised over half a billion dollars for non-profits worldwide. Starting out as an intern at the esteemed auction house, she created and heads up the global partnerships programme to strengthen connections with luxury brands. This year, she released her best-selling book, ‘The Most Powerful Woman in The Room is You’, in which she shares lessons learned from 20 years in the business. In this in-depth conversation, she explains how she transforms brand partnerships from “logos on cocktail napkins” to long-standing global connections; shares her secrets to commanding an audience; and describes her quest to “give women a voice” – gaining the confidence to negotiate the salary they deserve.
Cassandra Gracey is the president of the Fourth Floor Creative Group at Sony Music. Formed in 2018, the in-house team brings together creatives from sectors including branding, digital and design. Before joining Sony, Cassandra worked for over 15 years at First Access Entertainment with artists such as Rita Ora and Ellie Goulding. In this in-depth conversation, she explains how increasing demand for photos with celebrities for social media can invade artists' privacy, discusses how brand partnerships such as Paloma Faith and Skoda can help to diversify income and define audiences, and compares her relationship with clients as a friendship that requires advice, strategy, and “everyone marching to the same beat”.
Trevor Tasker is the CEO and president of EMCS Industries. Established in 1955, the company invented the first marine growth protection system and provides anti-corrosion and anti-fouling solutions for marine vessels. Their clients include Princess Cruises, BC Ferries and the United States Coast Guard. In this in-depth conversation, he explains the value of anti-fouling technology in preventing critical systems from shutting down, argues there is an increasing demand for ships to be environmentally friendly by using frequency-based products that do not harm marine life – and shares how his experience of recording and selling his own album gave him a strong business acumen that he could apply to any industry.
John Caudwell is an entrepreneur and philanthropist. He founded Phones4u in 1987 during an emerging mobile phone market, and later sold the business in 2006 for £1.47 billion. The UK’s biggest taxpayer, John donates over half of his wealth to philanthropic causes through the Giving Pledge and his own charities Caudwell Children and Caudwell LymeCo. In this in-depth conversation, he reflects on his eyes being opened to an aggressive marketplace and rivalry early on in his sales career, which put him in good stead for his future, argues “spiritualism is more rewarding than materialism”, and discusses business being a double-edged sword that can be tough on your home life but “gives rewards for being the best”.
Bruce Daisley is host of the chart-topping ‘Eat Sleep Work Repeat’ podcast, and author of the best-selling book ‘The Joy of Work’, in which he shares practical insights into making our jobs more fulfilling. He is also European VP of Twitter, where he oversees anti-trolling, verification and overall business growth. In this in-depth conversation, Bruce reveals how better workplace culture starts with ‘getting to know each other as human beings’, discusses how changes to the way we work mean that managers have to fight the urge to value presenteeism over productivity, and recalls how his journey to discover the joy of work started when he realised his Twitter office was being destroyed by employee burnout.
Robert A Jensen is chairman of Kenyon. The private disaster management company provides services to governments, air, maritime and rail businesses internationally. He joined in 1998 after leaving the US military and has directed response efforts to mass fatalities including the 9/11 attacks, Hurricane Katrina and the Haitan Earthquake. In this in-depth conversation, he argues the biggest mistake businesses can make is not recognising the severity of an incident, describes how the news can desensitise people from the reality of disasters, and explains how being a leader is both a “privilege and a burden” with your decisions affecting both your colleagues and family.
Martin Newman is the founder of The Customer First Group. He has over 35 years’ retail experience working with brands including Ted Baker and Burberry. His latest book, ‘100 Practical Ways To Improve Customer Experience’, provides marketing strategies for every step of the retail journey. In this in-depth conversation, Martin argues why scaremongering over the death of the high street is “nonsense”, describes how providing a convenient and personalised experience allows companies such as Uber and Deliveroo to be disruptive, and explains how businesses can differentiate themselves by implementing a “can do” culture.
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