CJ & The Duke

Ever felt the post go live blues?  Ever noticed momentum waning after a deployment?  In this episode we explore ways to improve YOUR growth and success while keeping ServiceNow an engine of innovation in your enterprise.MENTIONED IN THIS EPISODE:The Power of User Councils for your ServiceNow PlatformABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

"How do I learn ServiceNow" is an ever more complicated question with how rapidly AI is changing the ecosystem.CJ & The Duke make the case to still learn platform fundamentals alongside AI.They also give tips on how AI might help accelerate your learning.MENTIONED IN THIS EPISODE:The Duke's questions to ChatGPTABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

We recently saw a ServiceNow competitor say it takes "days, weeks, months" to do "even simple things" in ServiceNow.  Those who know how to build, know how silly this sounds.  But yet, customers still sometimes find themselves in this predicament.  We investigate how and why.MENTIONED IN THIS EPISODE:Ep 89 - Getting better at CommunicationEp 115 - The Power of User CouncilsABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

New to ServiceNow and can't get passed the recruiter layer?  Seasoned ServiceNow veteran looking to freelance?In this episode we talk to elite ServiceNow talent finder, networker, and master of threading the needle between customer need and resource preference.  Stephanie Fairbanks has been in the ServiceNow game since the beginning and has a massive ready-to-rock network.Discover her inside scoop!ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Part 2 of our networking episode digs deeper into the practical, tactical side of building & sustaining meaningful networks.Special guest Tim Woodruff returns to advocate those to whom networking isn't natural.We tackle the "ick factor", mental models, building systems, and break down non-verbal cues so you can network like a boss at ServiceNow Knowledge25 and beyond.MENTIONED IN THIS EPISODE- Networking Part 1- Jace Benson, founder of AI In A Box- Tim Woodruff on LinkedIN - SN Pro Tips by Tim Woodruff- Pre Order the ServiceNow Development Handbook 4eABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Back like we never left! In this episode, we tackle a topic we somehow haven't covered yet: how to network. With ServiceNow Knowledge25 on the horizon we want you at your best networking game.  We dive deep into - why introversion can be your networking superpower, - paying into the "Karma Bank"- the paradox of energy investment- being memorableand so much more.ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

We talk with Philip Elliott about his journey into and passion for the ServiceNow HR module.Philip Elliott on LinkedInPhilip Elliott on YoutubeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Success on ServiceNow isn't JUST a factor of a good deployment.  There's a number of disciplines and mindsets that go into building and maintaining a successful ServiceNow experience.MENTIONED IN THIS EPISODE- The Power of Stakeholder & User Councils- Establishing ServiceNow Architecture Standards - Documenting ServiceNow Deployments - Getting Better at CommunicationThanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

It can be challenging translating your past work experience into value, especially when you're new to the ecosystem.In this episode we talk about how understanding scale, type, and agency in work can help bridge the narrative gap.We hope this helps you increase number and success of your interviews.MENTIONED IN THIS EPISODE- Titans of ServiceNow - Travis Toulson- Role Explanations--- ServiceNow Admin--- ServiceNow Implementer--- ServiceNow BA--- ServiceNow Engagement Manager--- ServiceNow Architect (Episode 1 & Episode 2)Thanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Every month or two we see a thread asking for questions to ask ServiceNow job candidates.This episodes covers some strategies and question samples you can ask... even if you aren't a ServiceNow developer!MENTIONED IN THIS EPISODE- Glide AggregateThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

ServiceNow Platform Analytics Workspace is awesome!  Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework. ABOUT VIVIDCHARTSCheck out VividChartsReporting Audit ServiceThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Everyone talks about transparency and leadership, but you won't achieve that without an audience.  We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs.Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

In celebration of labor day, we talk about how do you know you're doing GOOD labor, and how to make sure your labor isn't exploited.And we conclude with a titanic labor that the ServiceNow community needs to address.ALSO MENTIONED:- Getting Better at Communication- CSDM with Mark Bodman- The Truth About Customization vs Configuration- Document Your SolutionsThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

We discuss some practical methods for bringing the chaos of ServiceNow implementations under controlALSO MENTIONED:- Robert's Rules of OrderThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action.  Break the mindset of being an order taker.  The difference between great success and poor results can be due to your clarifying lense, in addition to your dev skills.ALSO MENTIONED:- Episode 38 - Outcomes, outcomes, outcomes, outcomesThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Jace isn't just passionate about Tech, but also how it's sold.  Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries.  All the security, privacy, and compliance you want, at a criminally low price.Check out https://ai.ina.box/Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

OG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like.Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Coaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training.  We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work.Mentioned:- Ep 67:  Asking for Help- Chillz Muzik on Fiverr (our theme song performer)Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Mark Bodman, ServiceNow's Sr. Product Manager for CSDM & CMDB joins us to demystify the CSDM.Mentioned in this episode- The Invisibility Problem- ServiceNow Community Youtube CSDM ContentThanks to our sponsors, - Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

ServiceNow CSA & CAD Holly Ryder of PAMT Consulting joins us to discuss her journey to ServiceNow deployment, and how The Duke's ServiceNow coaching helped her reach her goals.Mentioned in this episode- The Chuck Tomasi You Never Knew- Tracy Curry Builds The Soap App- What to Build to Up Your ServiceNow Skill- Getting the ServiceNow Help You NeedThanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!