CMP Talk

In a market where traditional options are tightening and clients are under growing financial pressure, mastering alternative submissions is no longer a nice to have for Canadian mortgage professionals, it is essential. With higher volumes of refinances, rising consumer debt and greater scrutiny on every file, brokers need a clear, practical playbook for structuring deals that stand up to lender review and deliver timely solutions for borrowers. In this episode of CMP Talk, Magenta Capital Corporation’s Vice President of Mortgage Origination, Paul Campbell, draws on more than two decades of experience in underwriting, sales and brokering to break down what a strong application really looks like in the alternative space. Speaking from the perspective of a property first MIC lender, Paul walks through how Magenta assesses deals, why exit strategy and storytelling matter so much, and how open collaboration between brokers, BDMs and underwriters can turn complex scenarios into funded files. In this podcast, you will learn: • What a strong alternative application looks like – from property and borrower profile to how a property‑first MIC views risk. • The submission elements that move a deal along faster, including clear notes, full client background, use of funds and exit strategy. • Common mistakes that cause delays or declines and what to do differently on your next file. • How effective collaboration between broker, BDM and underwriter can reshape tough deals and get them across the finish line. • Practical tips you can apply immediately to build cleaner files, reduce surprises, and improve outcomes for your clients. Tune in now as Paul Campbell and CMP break down what makes a strong alternative deal and how to apply it to your very next file. Listen today to start building submissions that strengthen your lender relationships, protect your clients, and close faster.

In Canada’s ever-evolving mortgage landscape, the strongest partnerships aren’t just built on transactions – they’re built on trust, empathy, and a shared commitment to client success. As files become increasingly complex and timelines become tighter, the relationship between brokers and business development managers (BDMs) is more crucial than ever. Hear the podcast to learn how industry leaders are transforming everyday challenges into opportunities for growth, innovation, and long-term success. Join CMP’s Fergal McAlinden as he sits down with Leanne Conroy, Regional Director of Sales at MCAN, and Leah Zlatkin, COO and Mortgage Broker at Mortgage Outlet. Together, they celebrate the power of partnership, sharing how their collaboration thrives on proactive communication, a solutions-first mindset, and a deep understanding of each other’s roles. Listen to the podcast to learn how they stay aligned – even when navigating operational hurdles or high-pressure deals – and how they turn those moments into trust-building opportunities that benefit clients and partners alike. Tune in to: - Discover proven communication strategies that keep complex files moving forward. - Learn how empathy and shared accountability create resilient, high-performing partnerships. - Find out how to maintain a client-first approach, even under tight deadlines or shifting processes. - Get real-world examples of creative problem-solving and celebrating wins – big and small. - Take actionable tips for building long-term, mutually beneficial relationships in the mortgage industry. Don’t miss this timely episode for Canadian mortgage professionals. Listen now and find out how you can elevate your client experience, strengthen your professional relationships, and achieve long-term success through the power of partnership.

Today’s mortgage market is evolving fast, bringing new challenges and opportunities for Canadian brokers. Success now depends on more than expertise—it’s about building the right partnerships. This episode of CMP Talk reveals why collaboration is crucial for brokers looking to excel and deliver more value to their clients. Hear from Kim Mercer (MCAN Financial) and Ivy Budisavljevic (Sagen) as they share how their organizations work together to support brokers, foster trust, and drive innovation. Through real stories and actionable advice, discover how MCAN and Sagen’s partnership is setting new standards for broker success and client satisfaction. Key takeaways from this episode: • Proven Partnership Strategies: Learn how MCAN and Sagen’s aligned values, transparent communication, and shared goals create a unified experience for brokers and clients—leading to better outcomes for all. • Broker Education & Empowerment: Discover the importance of broker education in demystifying homeownership and how intimate events and summits provide invaluable networking and learning opportunities. • Innovative Incentives: Hear how high-value rewards, such as the Iceland incentive trip, and ongoing feedback loops motivate brokers to excel and foster lasting trust. • Actionable Insights for Today’s Market: Get practical advice for navigating uncertainty, building resilient relationships, and delivering certainty to clients—even in volatile times. • Real Talk on Industry Challenges: Benefit from honest discussion about what to avoid in partnerships—like siloed thinking and surface-level conversations—and how to cultivate transparency and mutual support. Don’t miss this essential conversation for Canadian mortgage professionals. Tune in now to discover how you can leverage the power of partnership to elevate your business, better serve your clients, and thrive in a changing market.

In today’s competitive mortgage industry, finding a lender that not only supports your business but also enhances client relationships is crucial. The MCAN Icon Program has been making waves by offering brokers exclusive benefits that go beyond traditional lending partnerships. With incentives like free mortgage payments, charitable contributions, and even opportunities for luxury trips, the program is redefining what it means to collaborate with a lender. In this episode of CMP Talk, we sit down with Reni McNeil from Mortgage Brokers Ottawa, and Kim Mercer from MCAN as they dive into the heart of the MCAN Icon Program—how it supports brokers, strengthens client connections, and provides unique opportunities that set professionals apart in the market. Whether you're looking to increase client loyalty, build a stronger brand, or explore new ways to grow your business, this conversation is packed with valuable insights. Tune in to learn: • How MCAN’s broker-focused approach fosters long-term success. • A game-changing incentive that strengthens client relationships. • Community and Charitable Giving – How the program supports both clients and local initiatives. • Exclusive campaigns, events, and promotional opportunities for brokers. • What it takes to achieve the Icon status and enjoy rewards that elevate career opportunities. Don’t miss this insightful discussion on how the MCAN Icon Program is helping brokers elevate their business and provide exceptional value to clients. Tune in now to discover how you can leverage this initiative for success!

CMP Talk caught up with CMI's Taylor Lewis, the new president and chair of the Canadian Mortgage Brokers Association - Ontario, to hear his thoughts on stepping into the role and what the association is working on for the year ahead - as well as the continuing importance of the mortgage broker channel, which is set to play an even bigger role in the success of the industry in the coming years.

The Financial Services Regulatory Authority of Ontario (FSRA) has flagged mortgage suitability as a key concern in 2024. We caught up with head of financial institutions and mortgage broker conduct, Antoinette Leung, to hear what that means in the year ahead.

The commercial mortgage market has seen a bumpy ride in recent times - but how is it faring in 2023 amid higher interest rates and an uncertain economic outlook? CMP spoke with Michel Durand and Alexander Durand of MCommercial on recent trends on the commercial front, and what brokers and lenders are keeping top of mind in the current climate.

CMP speaks with Dartmouth-based mortgage broker John Vo, of Spicer Vo Mortgage, on how the Nova Scotia mortgage market has shaped up in recent times including an insight into prospects for first-time buyers in the province, affordability concerns, and whether the surge of out-of-province buyers has continued since the height of the pandemic.

Amidst a housing market slowdown in other parts of the country, Newfoundland and Labrador is one of only four provinces that’s still seeing homebuying activity above pre-pandemic levels, according to RBC. How has the region fared during the pandemic market boom – and how are buyers approaching one of Canada’s most affordable regions for housing? CMP spoke with Newfoundland-based mortgage broker Rob Jennings for an inside look at the province’s mortgage market.

It’s been a dramatic year in Canada’s mortgage market with rate hikes, lower purchase demand and the fixed-vs-variable debate all playing a central role. CMP spoke with Ottawa-based broker Chris Allard, a member of this year’s Top 75 Brokers list, on what he’s keeping top of mind in the current market and what could be in store for the future.

Amid a constantly evolving mortgage landscape, what should Ontario agents and brokers be focusing on from a regulatory standpoint? Canadian Mortgage Professional sat down with Antoinette Leung, head of financial institutions and mortgage brokerage conduct at the Financial Services Regulatory Authority of Ontario (FSRA) to discuss where the regulator is currently placing its attention.

#CMPTalk chats with Community Trust on the future of mortgage technology and introduces their recently launched broker portal Café. Learn how Community Trust uses feedback from broker communities on developing its digital tools and finds solutions on how to seamlessly adapt technology to existing processes.

The mortgage market is volatile, ambiguous, and full of uncertainty. With such challenging conditions in the market, the need for leaders who are knowledgeable, reliable, and dedicated to the success of brokers and clients is crucial. This podcast outlines the many roles, opportunities and challenges facing BDMs and how their contributions to the industry affect clients and brokers alike. In partnership with MCAN Mortgage, we delve into the many pressing questions that brokers and clients have about the developing industry and shed light on why BDMs play such a critical role in the mortgage business. Get answers to common questions like: - What are some of the biggest challenges that mortgage brokers face in today's market? - How can lenders differentiate themselves? - How has the relationship between BDMs, lenders and brokers changed in the last decade? - What are some of the most effective ways to build strong partnerships with mortgage brokers? - What trends are shaping the mortgage industry in the coming years, and how can you adapt? Don’t miss this highly informative podcast - learn all about the values of BDMs and how they can help clients and brokers.

Tune into the latest episode of CMP Talk, as Eric Larocque, chief mortgage operations officer at Community Trust, takes a deep dive into the challenges and noteworthy achievements of the past year’s mortgage market. Looking ahead to 2023, Larocque shares how he sees the market playing out, including trends to look out for. Don’t miss out on expert advice for brokers and the mortgage community.

After a dramatic year for the mortgage market in 2022, mortgage professionals are gearing up for what’s sure to be another eventful 12 months ahead. CMP spoke with Christelle Mwamba of Mortgage Scout to hear some of the main trends she’s keeping an eye on as the year gets underway.

CMP’s Brokers on Lenders awards saw members of Canada’s mortgage broker community give their verdict on the leading lenders across the country in a range of different categories. One of the top winners was Community Trust, which came away with bronze medals for its turnaround time, interest rates, and transparency of commission structure. In the latest CMP Talk podcast, Community Trust’s Grant Armstrong, director, national sales, and Lisa Abbatangelo, vice president of mortgage operations, dive into what’s most important for brokers today, how lenders can meet expectations, and why the company ranks so highly in brokers' eyes. Also hear how the company created its successful credit policy, how its BDMs approach broker support, and much more.

In the latest episode of CMP Talk, Community Trust’s Grant Armstrong, director of national sales, shares recent conversations he has had with brokers and what brokers need to be keeping top of mind in today’s evolving lending climate. Find out how the company achieves quick turnaround times, provides outstanding broker support, and how technology is facilitating leading lenders in their interactions with brokers – making a real difference to improving the lender-broker experience on all fronts.

In the latest episode of CMP Talk, Lisa Abbatangelo, vice president of mortgage operations at Community Trust, talks about the main considerations for brokers and their clients, and the most significant transformations she’s witnessed throughout her career in the mortgage space. Lisa also addresses the question - is alternative lending poised for growth in the coming years with tightening lending guidelines across Canada?

The pandemic has been a game changer for mortgage technology. In this episode, CMP Talk chats with Joe Fakhri, president and CEO, and Andrew Schultz, business development manager of Axiom Innovations, on how technology is enabling the mortgage industry, and how the right set of tools and automation can shift the focus to your business. Find out how automation ensures consistency throughout the mortgage customer journey, allowing each client to get the same level of attention and care.

Mortgage professionals are well used to dealing with lawyers in the closing stages of a deal – but what are some of the things lawyers want brokers and agents to keep top of mind about their role? Jonathan Hacohen of Kormans LLP joined CMP to discuss recent trends in the space and how brokers and agents can ensure as fast a closing process as possible.